All Donarius Reviews
1-25 of 587 Reviews
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Deborah
Non-Profit Organization Management, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2021
Great for Church or Ministries
Steph
Verified reviewer
Religious Institutions, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great product and best customer service EVER
Because we only issue donation receipts annually, it can be difficult to remember how to use a donation software program. Because Donarius is so easy to use and intuitive, we don't waste time trying to relearn the program every year. And if we do run into issues, they provide excellent customer support - above and beyond. Would highly recommend it to any non-profit.
PROSIt's intuitive and really easy to use. And the customer support is stellar. No one gives this kind of patient, customer-focused support and that's why I recommend it to everyone I know.
CONSI honestly have no complaints and i have been using this for multiple NPOs for years.
Jane
Fund-Raising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
I LOVE OUR DONARIUS PROGRAM
As a small non-profit food pantry (we serve 37,000 clients a year and record about $200,000 to $250,00 in donations a year)and I couldn't be more pleased as a Donarius user. It fits our needs perfectly and actually has some features that we haven't even gotten around to using. Of the many programs I've used through the years - of any kind - I've never experienced better or more personal customer support. A program is only as good as the support you receive when the day comes that something goes wrong. I've had issues that were computer related, not at all a fault of the Donarius program, yet still received literally hours of support to try to work through the problems to get me back in operation. I would (and have) recommend this program to anyone that wants a simple, effective and easy to learn donations program. It has a great help section that literally takes you through every step of every function available - in language anyone can follow and understand. It is easy to get started using yet can be customized as you go to meet pretty much any situation you might encounter. Other programs have been developed since our Pantry first started using Donarius, but if I were to start over today, I would ,without a doubt, choose Donarius again. Great product at a great price - proving the old adage "you get what you pay for" totally wrong. Don't be fooled by the modest price - this is a great program backed up by great customer support. (Get it now before they wise up and jack up the price LOL.)
PROSSimple and intuitive yet comprehensive in meeting our needs. Also great customer service response.
CONSIt may be me not exploring the possibilities thoroughly, but it seems like some of the template letters I've tried to write were restricted in their length so I wasn't always able to use them to personalize large mailings. (Instead, I just did a generic newsletter and generated labels.)
Marion
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Donarius Review May 2019
Not sure if this is a Donarius issue or not. The weekly teller sheet is put in a Dropbox at the Church and more often than not is does not come through to the Dropbox on my computer. Sometimes the solution is finding it in Dropbox apart from Donarius on my computer and then it will show up in order to import in Donarius. I also have a problem with monthly PAC donations. I have a recent new PAC and can't get it to add to the list without entering it each month.
PROSIt provides a easy way to track charitable donations and provide receipts at year end.
CONSSome items are difficult to find the answer to.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
God Send!
We were looking for something that was easy to use and cost effective. Another ministry head suggested that we try Donarius, because they were using it and highly recommended it. We fell in love with it right away. The customer service was attentive and knowledgeable. We were able to remove the barrier of time consuming, because this program was so easy to navigate, made things flow so much quicker, we were able to keep very accurate records and provide our donors with professional and detail documentation of their giving.
PROSThe ease of use and how even if you are a small ministry you can still function with excellence and look very professional.
CONSWe have been using this software for approximately 4 years and we do not have any cons at this time.
Isley
Verified reviewer
Primary/Secondary Education, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Donation Managment that WORKS
If you want to keep a record of donations and have a host of reporting options at your fingertips, Donarius is the program you are looking for!
PROSThis is so simple to use that even the least tech savvy members of our congregation were up and running in no time! Once you try this you'll never use Quicken again to track donations. This especially shines in generating receipts!
CONSInactive donors have given some members issues, but the great customer support cleared them up!
Gail
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Easy to use
We are a church and we record weekly donations and provide annual tax statements. Donarius has been more than sufficient for this purpose.
PROSIt is very easy to use once you learn the keystroke commands and function controls.
CONSI have no complaints. It has served us very well.
Bob
Verified reviewer
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2019
User friendly
Easy to use. Able to edit and add department for donations.
CONSCannot input 2 different methods of giving for the same person on the same day.
Vendor Response
Explained to customer how to do what they mentioned in the 'Cons' section.
Replied May 2019
Joan
Verified reviewer
Religious Institutions, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Donarius
The program is really easy to use and adaptable. The tech support is fast and friendly.
PROSDonarius is very user friendly and easy to learn. It is a versatile program which can be tailored to suit the needs of the organization. The price is also right and the support is very good. It is Canadian!
CONSThere are several options for reports which may be too cumbersome.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Good Book Keeping
Been using Donarius for 6 plus years , everything’s always been great, no trouble or difficulty.
PROSIt’s easy to you and customer service is wonderful
CONSSometimes it feels like an older program compared to others.
Anonymous
11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed May 2019
Meets the needs of our small church
Donarius fits the budget of our small church plant while providing the features for which we bought it--specifically, tracking offerings by individual and producing reports that we can send to our givers.
CONSThe interface is rather dated (looks like an old DOS application imported into Windows). But this opinion is more of a preference then anything that has reduced our productivity while in the software.
Ellen
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Donarius Reporting
Over all it is a good program for tracking donations. I would like to see a checkbook account that could use input from Donarius.
PROSWe have been using Donarius software for over 10 years and we have been very pleased with the products ability for recording our member's donations. The program seems to be very accurate and very easy to use for some of our beginners. It is very user friendly and takes very little time to train new users how to input all information. The customer support has been great, and are very prompt to help you out of a jamb. They will stay with you until the problem is resolved and you feel comfortable in how they have helped you. We have recommended the program to several other churches and will continue to do that in the future.
CONSThere are a few things that we feel might make using the program a little better for the user to not miss simple things. One area is the type of currency that is being input. The current process is to identify if a check or cash and coin. We have found that if you miss putting in a type that the program defaults to coin. We would think that if you fail to put a type of donation there should be an alert on the screen to remind you to put something in this spot before continuing. Also on the tax reporting for members it seems a little cumbersome at times to get just one individual report and also if you need to retrieve a prior years report or to adjust amissed contribution it really won't let you.
Vendor Response
Explained to customer how to resolve the issues in the 'Cons' section.
Replied May 2019
Nathan
Religious Institutions, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed May 2019
Simple Donation Tracking Software
When I first began using Donarius, I was a bit disappointed with what it could do. I knew that there had to be some options to speed up our check depositing process. However, those options were much more expensive! By finding tips to make our workflow more efficient, we end up having very little downtime when making our check deposits.
PROSThe software is fairly minimal, which makes it easy to find the things you need. I am able to add checks quickly because there are such few clicks. Very rarely do I need to use my mouse to click on anything unless I make a mistake. The pricing for the software is also unbeatable. I have looked at a variety of other software that have additional features, but the pricing structures are usually a subscription fee. Paying a low one-time fee makes this a valuable program for many non-profits!
CONSLimited features do mean that you can't do all that you want. Ideally, I would love to be able to scan a large batch of checks and have them matched to the donor with the amount entered in as well. This would greatly speed up the process to a matter of minutes and would be an additional feature I would pay for. I have developed a workflow of using keyboard shortcuts to get to the appropriate donation box. I wish that I could designate which type of donation I am entering so I don't have to worry about putting it in the correct category. When we enter donations, they are all grouped together, but in Donarius, I still have to go to the field and enter the amount in.
Vendor Response
Explained to customer how to do some of what he requested in the 'Cons' section.
Replied May 2019
Jennifer
Religious Institutions, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Functional and Easy to Use
I mainly use Donarius to input weekly tithes and gifts from church members, generate monthly reports for the church board, and annual tax receipts. As a church, we have recently switched to using QuickBooks, and I wish that Donarius would integrate/have a plugin for QuickBooks!
PROSI find Donarius very easy to use, with simple and straight-forward features that are user friendly. It is easy to input financial data and weekly donations from church members, generate monthly financial updates reports, and also a simple process to create and print annual income tax receipts for each donor.
CONSWhile Donarius is a very functional and user friendly software, it would be nice if it had a refreshed/more contemporary interface. The software does appear a little dated. I would also appreciate if there were some 'how to' tutorial videos embedded to explain some of the features of the software that I don't use often. I would also like Donarius to include separate filing options for 'gifts in kind'.
Tina
Religious Institutions, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2016
Donarius in Canada
We actually tried other methods of tracking our donations but we found Donarius to be the one that meets our needs, as a multi-sited church, and meets the needs of our federal reporting responsibility (Canadian). The help is AMAZING and I have been pleased with the immediate results we get from Donarius support. We came back to Donarius because it is easy to use. One thing I wish I could do is mark inactive donors as inactive. It would help out in the case where people have moved or deceased. I would recommend Donarius to any organization needing to keep track of donations.
PROSI love that it is easy to use, it meets the needs of all my 3 sites in one file and that I can confidently print giving receipts which meet the requirements set out by the government.
CONSI would like to be able to mark a donor as inactive, that would help. I would also like to be able to mark a specific donor as giving to a specific site, and then be able to over ride the site if necessary to another location.
Vendor Response
Customer has been notified of how to do what is listed in the "Cons" section.
Replied December 2016
Cliff
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great Church Software System
Overall this system has worked well for tracking donations to our church and worked well for generating statements and tax receipts. As well, reporting worked well and gave desired output with little setup.
PROSSetup of accounts and donors was straight-forward. Data entry is very easy. Reporting is quite robust. Statements and tax receipts are easy to generate and present very well.
CONSThe option to email statements seemed very difficult to use. I tried a few times and found it did not work well. After a couple of attempts I did not pursue any further.
Reason for choosing Donarius
Donarius appearedto have the most robust functionality and appeared easy to use. It also had many positive reviews at the time.
Reasons for switching to Donarius
The volume of data made the database unstable, resulting in occasional loss of data. I needed to backup each time I used that system and occasionally had to restore when some data was lost.
Deanna
Religious Institutions, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great donor program!
Overall I really like Donarius. It makes my job efficient and easy, and has great functionality for a great price.
PROSDonarius is very easy to use and does everything we need it to do plus more. We are able to add and customize all the categories we need. We can designate which service donations are received, or if they are received online. Reports are fully customizable. Assigning envelopes is easy, as is printing end of year tax receipts. Entering donations is quick. Just an overall great value and great program.
CONSI really have no complaints. There hasn't been anything I've needed to do that I haven't been able to do. The only improvement I can think of would be the ability to export to QuickBooks, but it only takes me a few seconds to do manually so it's really not an issue for us.
Vendor Response
Explained to customer that there is a newer version which exports to QuickBooks.
Replied May 2019
David
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Very good Customer Support
This software does a lot of things and will eliminate many tasks that churches do twice (sometimes without even being aware). There's a little bit of a learning curve, but you will be impressed by everthing the software does for you. Be sure to use this to count your offering, and then it will do so much more. The customer support is great. I would recommend this software. The only downsides : no way to keep track of attendance. Also, this software would work better if it were web-based especially when used by multiple users in different locations. To deal with this problem, the software can be used through Dropbox (or other such applications), but we have found this type of solution will sometimes (but rarely) result in synchronisation issues (creating files in conflit).
PROSIt does a lot. Will increase your productivity. Great customer support. Very cheap.
CONSNo way to keep track of attendance. Not web-based (using it through dropbox will sometimes but rarely result in sychronisation issues when used by multiple users).
Chad
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Fantastic Product
Its simplicity has made it very useful to cross train our financial team.
PROSThe ease of use inside the program made it best for our small church to get donations put into the system.
CONSThe graphics and formatting, i think need a refresher. Possibly a way to print labels that were more editable from the label output.
Reasons for switching to Donarius
cost
Michael
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Using Donarius on Linux
Week to week church business, and it does great.
PROSSimple, secure, and user friendly software with excellent customer service.
CONSNot a Donarius issue, but it would be great if they released a Linux variation. I have used it primarily under Linux (usually a Ubuntu derivative) and I have to fight with Wine to get it loaded every time I upgrade my wife's computer. Again, not the fault of Donarius......I just like Linux over Windows....and sometimes they don't play well. Good news is.....every time I upgrade computers and have to start fresh....once I get it installed on Linux......it works perfectly!
Reason for choosing Donarius
Most products were much more expensive.....or were extremely limited.
Reasons for switching to Donarius
No comparison
Wendy
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Donarius Review
My overall experience with Donarius has been great.
PROSI like the ease of doing all the aspects of the program. If I have encountered a problem, the company responds immediately to solve the issue. This is invaluable when you are needing to move ahead with what you are doing.
CONSThe thing I like least about this software is the inability to be able to enter separate donations for the same day. An example would be: on the same date, we enter donations that we received in the morning. We are not able to enter donations separately for the evening. We have to edit the previous morning's donations. This is not what we want to do.
Vendor Response
How to do what they mentioned in the 'Cons' section, was explained to them.
Replied May 2019
Shirley
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Easy to use
Small church. We count money at church.......I enter all monies as individual checks or cash.........then I print a weekly report for my records. At year's end, I prepare tax receipts for members.
PROSI was looking for something that was "user-friendly" since our church has only about 120 members. I found Donarius quite by accident and gave it a try. I was pleasantly surprised in the ease of use. Other software was "over kill" for what I needed. Dave has ALWAYS been a big help and has come to my aid more than once. Thank you Dave!
CONSIt worked perfectly for me and the few reports I needed. Weekly donations printout, then at the end of year...........tax receipts. No complaints.
John
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Using for 5 yrs
ease of use and support
PROSI find, as one not too much into computors, that the ease of use is the highlight of this programme. Any additions or subtractions of members are very straight forward. Year end statements and receipts are quite easy to produce. Cost of programme very reasonable and always get a quick response if I have any questions.
CONSWhen entering new members they are stored in the order you enter them and not in envelope number sequence. You don't do this too often so not a big problem. Also although you can print out labels of members you can't print a full sheet of labels with church name and address.
Robert
Religious Institutions, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Great Donation Management Software
As Financial Secretary for out small church I was looking an inexpensive, stand alone software package to track donations, provide tax receipts, and just maybe provide member tracking. We began using Donarius the beginning of this calendar year after evaluating several programs. We are a very small church and could not afford nor do we need a complex online program. Donarius does exactly what I was looking for. As the primary user I have found it easy to learn and use and after I have completed a complete year of use with end of year tax receipts I plan to recommend it to other small churches in our United Methodist Conference. At this point I do not foresee any problems with it and highly recommend it but am waiting just so I am fully knowledgeable of all facets of the program should any other questions arise by churches in the Conference. Praise the Lord!
PROSIt is simple. Its goal appears simple in tracking donations and recording families.
CONSAlthough I have not attempted it yet I glanced at setting up form letters and it does not appear straight forward. I suspect it will just take a little practice.
Carrie
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Wonderful Software - Especially for Small Churches/Organzations
We have been using Donarius for ~9 years for our small (under 25 people) church. It does everything that we need for keeping track of giving, and, specifically, generating tax receipts! It is simple and easy to use. If you have any questions or notice any problems, the support team is extremely responsive and willing to help. I especially appreciate that they offer lower cost options for small organizations. I can imagine that it would work very well on a larger scale and for larger organizations, too.
PROS- Very easy to use. - Cost savings for small organizations. - Excellent support for questions.
CONSNo cons - we have been using this software exclusively for a number of years and have never had any problems.