Acefone has a great Customer Support and the pricing is very much reasonable.

Great cloud based Telephony Product to be given to our Customer Service team located off shore.

I have a bundle for exactly what I need. The support during the set-up and purchase process has been amazing.

Excellent voice clarity, stable application and no freezing.

Good Service  and excellent experience with these guys.

Acefone providing great levels of services on cost and support. I would certainly recommend Acefone if you are in search of new phone system or want to become a reseller/partner.

A substantial and marvelous experience with Acefone, they have a knowledgeable, well informed and friendly team that are always accessible to help.

Acefone seems to be a very flexible solution company that will figure out the most cost effective solutions to our company requirements.

The features of the software which attracted me the most. I liked the overall functionality of the software.

It's easy to use, It records and I can use it anywhere.

Good Integration with HubSpot. It was pretty convenient.

I am using this services from past three months. Support system is great and i also have great experience.

Price and easy set up telephony system to our customer service team which we are planning to set up offshore. Monthly Renewal of Price plan.

They gave me special offer which i accepted and as I just start using now and hoping it will be good for my business. They have lot of options to use.

Really great customer service so far, onboarding fast and easy and simple to navigate around the portal, definitely recommend.

It really as easy as plugging it into the existing hub. The phone required configuration but that was done in minutes by a Technician from a remote location.

Just Starting to use it. HOWEVER, THE CHANGE OF NUMBER AND & THE  MAKING OF THE CALLS PART, UNLIMITED CALLS FROM ANYWHERE, THE 24/7 GREAT CUSTOMER SERVICE, ARE WHAT I LOVE THE MOST.

Acefone services have been great and pricing is also really competitive.

The system constantly crashes. Biggest mistake we ever made as a business was going with this company.

I actually admire their customer service. Also, the integration with HubSpot was quick and easy, so overall I'm happy.

So far, I am very happy with the ease of use. The main dashboard and layout of the entire system is straight forward and can be setup and configured quickly and easily.

Very easy to use, very good price and great customer service.

Very easy to use on the phone, inexpensive and great customer service team.

It seems to have been rolled out with very little testing. We have constant problems with the service - we repeatedly cannot recieve incoming calls.

There is nothing I can say that I would call Cons: It all lived up to my expectations. Perhaps my expectations are too low.

Easy to use software along with a very helpful customer service.

Even tough 2 phone numbers can be entered with the contact (not much though), only one is offered to dial; there seems to be no selection possible.

Acefone has been super easy to setup and is feature rich. SENSITIVE CONTENT] has been a thorough professional and has in-depth product knowledge to address my every query.

Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.

I haven't used the software yet but the onboarding process has been great, Acefone couldn't do enough to help. Really informative and patient.

The online portal is very user friendly and the best part is we could sync it with our CRM.

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.

Easy set up with great help from customer service. Lots of useful features.

All the features are great and the ease of using and understanding each feature.

The contact database has to be duplicated into Acefone's service panel, no synch with online database seem to be possible e.g. with Google, icloud.

Perhaps one of the best VOIP products in the market.

Wonderful service provided by Acefone and their team specially [SENSITIVE CONTENT HIDDEN.

Customer service is great, [SENSITIVE CONTENT HIDDEN] is very helpful.

Price point was a consideration. The help service with onboarding has been excellent.

Not sure yet haven't started, i have just signed up but i will report back once i know.

Very friendly and having all the features that are need it for telecommunication business and users.

It works incredibly fine. It's very easy to navigate the tools.

I think there is only one thing - there is no search option. Whenever I tried to look for previous messages I need to manually look for it - one by one.

This app helps us to communicate with offices outside the country, at a very low cost.

I am a business owner and the number of dropped calls, clients who could not hear me when I called, bad connections and more really hampered more than helped.

The calls are of very good quality, you can also send text messages, better than other systems we had tried before.

The pricing was right, and it offers a good automated assistant. The Windows app was fairly easy to use.

It is useful for making calls because it has good audio quality. It fulfills what it promises at the beginning and it is useful to have a telephone line from the United States or Canada.

My biggest dislike is the difficulty I have had in getting assistance in porting my number out now that I have decided I'm done.

I love the idea that it's like a virtual cellphone for us- recruiters working offshore.

Customer support not professional. Porting department didn't answer, not respond.

This is inconvenient for people I know and can call back, but devastating if I'm trying to conduct business. Every update brings a litany of unexpected behavior and new errors, especially on mobile.

This software has great business features. Has an auto attendant feature that is fully customize-able and has a great after hours functionality.

I enjoyed it, I appreciate being able to try the trial and.

Customer service is not responding to emails or phone calls. Instructions online to cancel account are incomplete.

At times the app has logged me out without me realizing it and during the times that it is not actively signed in I can miss calls and messages from clients.

It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received which can make things confusing.

I love the ease of use and the ability to text at will.

Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow.

I am overall happy with my experience with line 2. It helps a lot keeping everything organized.

I chose Line2 because it's pricing was competitive. I use this for my business only, so I like that I can track my business related calls and messages apart from my personal correspondence.

Pound Sterling

Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and control caller IDs. Key features of the platform include call blocking, conferencing, screening, flipping, twinning and monitoring.


Businesses can set up a toll-free number, add a virtual receptionist and include the music on hold (MOH) capability to engage customers through a personalized phone system. Acefone enables administrators to receive alerts regarding incoming calls and send voicemails to capture messages. Additionally, it allows managers to configure role-based permissions among team members and gain visibility across processes through call analytics.


Acefone lets businesses integrate the system with several third-party applications such as Zoho CRM, Freshdesk, Google Contacts, Zendesk, Salesforce, Hubspot and Microsoft Dynamics 365. Pricing is based on monthly subscriptions and support is extended via phone, live chat, email and other online measures.

Special offer: Get unlimited calling at just $12.99/user/month



LongDescription

Real Time Analytics

Call Transfer

Online Voice Transmission

Caller Profiles

Two-Way Audio & Video

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

SMS Messaging

Real-Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Communication Management

Call Recording

Collaboration Tools

On-Demand Recording

Call Center Management

Call Disposition

Data Import/Export

VoIP

Call List Management

File Transfer

Call Routing

Virtual Extensions

Call Queues

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Audio Calls

HD Audio/Video

Mobile Access

Real Time Data

Performance Metrics

Voicemail Transcription

Ring Groups

Customizable Caller ID

Call Scripting

Phone Key Input

Hotkeys

Call Center Integration

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Real-Time Notifications

Unified Communications

Call Conferencing

Predictive Dialer

Real-Time Updates

Caller ID

Call Screening

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Knowledge Base Management

Fax Management

Chat/Messaging

Interaction Tracking

Multiple Parties

Real Time Reporting

Conferencing

Reporting/Analytics

Contact Database

Monitoring

Scheduled Recording

Video Conferencing

Call Tracking

Customer History

Purchasing & Receiving

Call Monitoring

Third-Party Integrations

Multiple User Accounts

Callback Scheduling

Search/Filter

SIP Trunking

Automated Attendant

For Small Businesses

Archiving & Retention

File Sharing

Real-Time Chat

For Cloud Phone Systems

Acefone is offered across two pricing plans, outlined below. A free trial is offered.

Business: $19.99/user/month
Premium: $25.99/user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Acefone

Live Online

Documentation

Videos

US Dollar

Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking.


The calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.


Lin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.


Pricing is on a per month subscription basis. Support is offered via phone and email.



Employee Directory

Call Logging

Virtual Call Center

Live Chat

Line2 is offered across three pricing plans, outlined below.
Standard: $8.30/month/user (billed annually )and $9.95/month/user (billed monthly)
Pro: $12.45/month/user (billed annually) and $14.95/month/user (billed monthly)
Elite: $16.63/month/user (billed annually) and $19.95/month/user (billed monthly)

Acefone vs Line2 Pro

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