Acefone has a great Customer Support and the pricing is very much reasonable.

Great cloud based Telephony Product to be given to our Customer Service team located off shore.

I have a bundle for exactly what I need. The support during the set-up and purchase process has been amazing.

Excellent voice clarity, stable application and no freezing.

Good Service  and excellent experience with these guys.

Acefone providing great levels of services on cost and support. I would certainly recommend Acefone if you are in search of new phone system or want to become a reseller/partner.

A substantial and marvelous experience with Acefone, they have a knowledgeable, well informed and friendly team that are always accessible to help.

Acefone seems to be a very flexible solution company that will figure out the most cost effective solutions to our company requirements.

The features of the software which attracted me the most. I liked the overall functionality of the software.

It's easy to use, It records and I can use it anywhere.

Good Integration with HubSpot. It was pretty convenient.

I am using this services from past three months. Support system is great and i also have great experience.

Price and easy set up telephony system to our customer service team which we are planning to set up offshore. Monthly Renewal of Price plan.

They gave me special offer which i accepted and as I just start using now and hoping it will be good for my business. They have lot of options to use.

Really great customer service so far, onboarding fast and easy and simple to navigate around the portal, definitely recommend.

It really as easy as plugging it into the existing hub. The phone required configuration but that was done in minutes by a Technician from a remote location.

Just Starting to use it. HOWEVER, THE CHANGE OF NUMBER AND & THE  MAKING OF THE CALLS PART, UNLIMITED CALLS FROM ANYWHERE, THE 24/7 GREAT CUSTOMER SERVICE, ARE WHAT I LOVE THE MOST.

Acefone services have been great and pricing is also really competitive.

The system constantly crashes. Biggest mistake we ever made as a business was going with this company.

I actually admire their customer service. Also, the integration with HubSpot was quick and easy, so overall I'm happy.

So far, I am very happy with the ease of use. The main dashboard and layout of the entire system is straight forward and can be setup and configured quickly and easily.

Very easy to use, very good price and great customer service.

Very easy to use on the phone, inexpensive and great customer service team.

It seems to have been rolled out with very little testing. We have constant problems with the service - we repeatedly cannot recieve incoming calls.

There is nothing I can say that I would call Cons: It all lived up to my expectations. Perhaps my expectations are too low.

Easy to use software along with a very helpful customer service.

Even tough 2 phone numbers can be entered with the contact (not much though), only one is offered to dial; there seems to be no selection possible.

Acefone has been super easy to setup and is feature rich. SENSITIVE CONTENT] has been a thorough professional and has in-depth product knowledge to address my every query.

Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.

I haven't used the software yet but the onboarding process has been great, Acefone couldn't do enough to help. Really informative and patient.

The online portal is very user friendly and the best part is we could sync it with our CRM.

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.

Easy set up with great help from customer service. Lots of useful features.

All the features are great and the ease of using and understanding each feature.

The contact database has to be duplicated into Acefone's service panel, no synch with online database seem to be possible e.g. with Google, icloud.

Perhaps one of the best VOIP products in the market.

Wonderful service provided by Acefone and their team specially [SENSITIVE CONTENT HIDDEN.

Customer service is great, [SENSITIVE CONTENT HIDDEN] is very helpful.

Price point was a consideration. The help service with onboarding has been excellent.

Not sure yet haven't started, i have just signed up but i will report back once i know.

Very friendly and having all the features that are need it for telecommunication business and users.

They took care of everything and really made sure we were happy. They called regularly to check in and any changes we wanted were done really quickly.

I have and will continue to recommend Vonix to other businesses.

I am pleased with the call volume and ease of use for the app.

It allows me to stay on top of new customers messages, whether during class times or not. We are a fitness boutique and it's usually loud with music playing in the background.

Implementation was not as smooth as I was expecting it to be, but the problems it entailed were solved promptly by the [SENSITIVE CONTENT] and his staff.

Very good at improving the flow of services and messages.

We knew there was a problem with our marketing versus inbound call volume. We were using the cable company for phone service and internet.

Customer Service is very good and the quality of the phone system.

This is a little less expensive and our phone rings all day. We no longer have walkin customers say they tried to call and could not get thru.

We have been very pleased with quality of product, ease of transition from our previous phone system and the professionalism of the install.

The Vonix software is easy to use and it is easily customized to fit our needs.

I love the fact that we are in sync across the board. We deal with one company, one rep, one software that has everything we needed.

Friendly and reliable service people, easy setup, and great product.

My only regret was not changing from our previous provider sooner.

Very attentive to tailoring their VoIP services to our business needs. Customer service has been fantastic.

The phones and mobile app are easy to use. The call quality has been good, the VoIP service has been stable, and the customer service has been outstanding.

It can be easily configured and migration is easy. If you do not succeed, you call customer service and they will support your requirements.

Pound Sterling

Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and control caller IDs. Key features of the platform include call blocking, conferencing, screening, flipping, twinning and monitoring.


Businesses can set up a toll-free number, add a virtual receptionist and include the music on hold (MOH) capability to engage customers through a personalized phone system. Acefone enables administrators to receive alerts regarding incoming calls and send voicemails to capture messages. Additionally, it allows managers to configure role-based permissions among team members and gain visibility across processes through call analytics.


Acefone lets businesses integrate the system with several third-party applications such as Zoho CRM, Freshdesk, Google Contacts, Zendesk, Salesforce, Hubspot and Microsoft Dynamics 365. Pricing is based on monthly subscriptions and support is extended via phone, live chat, email and other online measures.

Special offer: Get unlimited calling at just $12.99/user/month



LongDescription

Real Time Analytics

Call Transfer

Online Voice Transmission

Caller Profiles

Two-Way Audio & Video

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

SMS Messaging

Real-Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Communication Management

Call Recording

Collaboration Tools

On-Demand Recording

Call Center Management

Call Disposition

Data Import/Export

VoIP

Call List Management

File Transfer

Call Routing

Virtual Extensions

Call Queues

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Audio Calls

HD Audio/Video

Mobile Access

Real Time Data

Performance Metrics

Voicemail Transcription

Ring Groups

Customizable Caller ID

Call Scripting

Phone Key Input

Hotkeys

Call Center Integration

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Real-Time Notifications

Unified Communications

Call Conferencing

Predictive Dialer

Real-Time Updates

Caller ID

Call Screening

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Knowledge Base Management

Fax Management

Chat/Messaging

Interaction Tracking

Multiple Parties

Real Time Reporting

Conferencing

Reporting/Analytics

Contact Database

Monitoring

Scheduled Recording

Video Conferencing

Call Tracking

Customer History

Purchasing & Receiving

Call Monitoring

Third-Party Integrations

Multiple User Accounts

Callback Scheduling

Search/Filter

SIP Trunking

Automated Attendant

For Small Businesses

Archiving & Retention

File Sharing

Real-Time Chat

For Cloud Phone Systems

Acefone is offered across two pricing plans, outlined below. A free trial is offered.

Business: $19.99/user/month
Premium: $25.99/user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Acefone

Live Online

Documentation

Videos

US Dollar

Vonix flex is a business VoIP solution that provides hands-on support and reliable service with all business phone plans for small and medium businesses across the U.S. This cloud-based communication platform helps businesses connect from anywhere at any time. With simple set-up and a direct line to the reliable in-house support team, Vonix will assist businesses every step of the way. Set-up can all be done remotely so that businesses can simply plug in and start calling.


Vonix Flex is a unified communication platform built with small businesses in mind. Businesses are able to add accounts and manage lines as companies grow. Users have access to features like interactive voice menus, voicemail transcription, call recording, custom call routing, text messaging, and call analytics. With the Vonix desktop application, simple click to call features, users can staying connected while working remotely. Plus, users can call and text from a business number on any device through the mobile softphone app. Enterprise and call center accounts can access even more advanced features.


Vonix offers the simple yet powerful Polycom suite of products to customers who choose desk hardware. Vonix’s softphone solution is available for Apple and Android devices.



Real Time Monitoring

SSL Security

Single Sign On

Historical Reporting

Chat Transcript

Real Time Notifications

Real Time Updates

Video Support

Remote Access/Control

Third Party Integrations

Vonix pricing is per user.  Packages start at $19.99 per user. Customized pricing and various promotions are also available.  Call 855-778-6649 for a no-obligation, custom quote.

Acefone vs Vonix

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