I am the main user and find this system absolutely frustrating as we cannot do what we want it to do.

The system has improved since we first signed up with them. Features are always improving  and the direct debit run and report is very easy to understand and use the reports.

It's an all in one solution for a health/fitness club to manage leads, sales, memberships, diaries, payments and so on. Whilst it does do all of these things, it's not intuitive and looks horrible.

The software for creating the newsletters is very poor I use a different software because its so bad.

Great product and service , far superior to the previous management system i had.

The usability, the transparity and support. They understand what is needed especially within the fitness industry and apply it to there software.

Brilliant, it's easy to use and to switch over. Lee was very helpful in setting it up and has always been help thoughout.

Ease of use, nice operating system, clear to get reports on members and what you need to do with members,  great affordable gym sign up and retention softwear.

This really is a fully integrated healthclub management system, and is incredibly simple and easy to use and is constantly being updated and improved.

The system is user friendly in most areas. Having the cash register, membership system, direct debits all integrated is great.

There are still many areas we're struggling but it does the job. I'm 3 years owning the business and still don't understand how some areas work.

Excellent sales, support and training. Excellent Help Desk - so much better than our previous supplier.

Overall Clubwise  is a great integrated software but bookings element could be improved.

The fact that it is so easy to navigate , i learned how to use club-wise within a week. I love that you can have the app on your phone as well.

Our experience with clubwise has been great from day 1, excelent sales presentation, simple transfer of information and brilliant ongoing help.

The system is very straight forward to use and great to see reports.

Couldnt have done it with out them. Support team are amazing and they are always striving to make it better and better.

The product is good and features excellent, but it has a lot of bugs which are very anoying.

Its a shame that the bookings sometimes lets the system down. Sometimes we get error 500 quite regularly in peak times and on occasion the member area (online portal) goes down.

Everything is in one place - from class bookings to fob ins at the front door. To do lists for sales and notes tracking - It is an all in one solution.

There does appear to be members of the support team who have had little or no training which can be frustrating.

All the staff are very good over the phone especially the staff that have been there longer.

Not much really, few teething problems with the online signing system but all sorted quickly with no disruption to member sign ups.

If a member cancels at the bank prior to the payment run, Clubwise still tries to collect the direct debit knowing it will not collect, therefor we are charged for an additional attempted collection.

It's a really tool can sometimes be buggy but was really easy to use.

A lot more work could be done to make this a really great solution.

Fantastic communication and easy usability. I look forward to watching how clubworx will continue to develop their systems and improve the experience for staff, business owners and members.

I love the integration with payment providers and member management. Clubworx was made for martial arts studios to succeed and to simplify their everyday processes.

Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers.

The customer support has been awesome. Emily has been proactive about engaging with solutions rather than simply selling the features.

It is easy to get set up and use. Rarely goes wrong and customer support is great.

Easy to use and report capability. Clubworx reporting tool is amazing.

After only using the Clubworx software for 3 months I am happy with the results so far.

All thanks to refreshingly helpful staff who actually know their product and how their customers will use it and an intuitive, easy to use interface.

Emily was very helpful so far in the transition , what we see with the software is a clean and simple look that our clients could like.

We have been happy with the software and responsiveness of customer support. I can and would recommend this to other facilities and owners.

Whether you're running a small studio or a big gym, it's the secret sauce to keeping things running smoothly and giving your members the best experience possible.

Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well.

The Clubworx staff even took our suggestions and made changes to the software to incorporate these. The staff is always willing to answer questions and provide support at no additional cost.

Clubworx has been scalable as my business has quadrupled and they have been able to support our management of this through automation, client management, and payment integrations.

EASY TO USE, GREAT TOOL FOR DAILY MANAGEMENT OF MY MARTIAL ARTS STUDIO, ALWAYS IMPLEMENTING NEW FEATURES.

Covers all the needs and easy to use, always improving.

Overal very possitive, 20 members for the free subscription is a bit early for us. Our rates are very low in Italy.

I like the ability to track a students progress to help improve student retention.

It doesn't have an auto email system where an email can be delivered automatically when a student misses classes which other competitors did but they also charged about $100/mo.

It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times.

What we see is a great program , one of the best so far, so highly recommend, we are still new to it so hoping will learn more.

Tried a few other software options for my boxing studio but they were all too confusing for my needs.

Not been able to let ezidebit collect the fees directly to our customers. I don't like the fact we have to absorb the fees and include into our club fees.

The support is fantastic. The staff have been very accommodating (and patient!) to any requests for additional features and explaining how best to navigate situations.

I would recommend with software with ease. The development over the past 7 years has been great & I can't wait to see what's next.

Sign in feature help us a lot to track overall attendance at our facility.

Their staff have been very helpful and they made the transition very smooth. Most importantly they offer some top notch software.

The few niggles I have with the functionality will no doubt be fixed up in upcoming releases - well done guys.

Im very happy with Clubworx its super easy and has everything we need. Prices are reasonable and the customer service is amazing, they are always there for us.

I want to especially thank support team, who have been of great service to us since we started with ClubWorx, thank you.

I have recommended Clubworx to many fencing clubs like ours all over the United States because of the program features and the customer service. They keep evolving to support the user.

Lack of financial reports, used eg for forecasting.

The ease of use and helpful resources, definitely made it a great experience.

They are based out of Australia and have no customer service available.

Its simple, and fairly priced and all of my employees can use it without worries too.

It's good company,they are really easy to contact them, great rates and great software. Me and my partners are really happy.

Need a referral system or credits for classes and groups. Better integration with some standard autoresponders - can be done via API, e.g. Mailchimp, Get response, Aweber, Infusionsoft etc.

User-Friendly Interface: The software is easy to navigate, making it accessible to varying levels of tech-savviness.

The use of waivers has been handy in reducing paper forms and having to file them correctly. Also the Integration with Ezidebit has made receiving payments a lot easier for me.

I like that we can integrate it with other apps and softwares. Very user friendly and the feature I like the most is keeping notes and tasks up to date.

We feel very honored and blessed to have found such a great organization and individual reps.

Send text and emails easily, tracks passes, customer info, automation, integrations through Zappier (Beta).

Amazing intuitive software - simple to use and effective. Has revolutionised our fitness studio.

I really like the ease of their software and their staff are great to work with.

The software from and Admin and End User stand-point is difficult to use. Reports are not easily created for the admin and booking classes are not easy either.

There are no bells and whistles that you don't use.

Very intuitive, very very easy to use, great support, can track everyone all at the same time with ease.

Sometimes the way it's hard to find members by searching their names.

It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software.

Easy to setup and use software that give more expensive products a run for their money.

With features like automated billing and attendance tracking, keeping tabs on our members is a piece of cake. And their scheduling tools, They've been a total lifesaver.

Pound Sterling

ClubWise is a club and membership management solution, which helps businesses streamline operations related to FCA accredited direct debit collections, member management, marketing, and customer engagement, among other operations. It is a cloud-based solution that allows staff members to optimize membership offerings and member engagement operations via built-in tools, such as Group Heart Rate, Body Composition Analysis and a Member Loyalty Programme.

LongDescription

Member Accounts

Employee Management

Enrollments/Onboarding

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Application Management

Customizable Reports

Dues Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

Contract/License Management

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Member Database

eCommerce Management

Template Management

Data Import/Export

Email Templates

Multi-Location

Self Service Portal

Self Check-in/Check-out

Student Management

Booking Management

Email Marketing

Mobile Access

Membership Renewals

Membership Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

File Sharing

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Class Management

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Team Management

Billing & Invoicing

Event Calendar

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Member Types

For Martial Arts

Member Communication

Facility Scheduling

Contact Database

Customizable Forms

Appointment Management

Client Management

Instructor Management

Point of Sale (POS)

Third-Party Integrations

Member Portal

Inventory Management

Member Directory

Contact ClubWise for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ClubWise

In Person

Live Online

Webinars

Documentation

Videos

Australian Dollar

Clubworx is a cloud-based member management solution for studios, gyms and martial arts schools. 


Clubworx gives you the tools you need to reduce time spent on daily admin tasks by automating payments, bookings and communications (email/sms). Effortlessly track attendance and and get access to reports to measure key metrics so you can manage your business with ease.


Clubworx allows gym and studio owners to drive new member sign ups with online registration forms. These are fully customizable and mobile responsive forms that let your members sign up with you and pay online when they are ready.


Clubworx makes it super easy for your members to book into your classes through the Member App. Members can view, make and cancel bookings and purchase additional memberships or packs via the member app.


Clubworx offers an automated payment system for sending automated reminders and payment updates to members via email and text messages. Users can also generate payment reports for monitoring payments received, failed or pending at any particular time. Other features include website design tools, campaign management and smart contact lists.


Plans are available on a monthly or annual subscription basis that includes support via email, phone and online user guide.



Barcode/Ticket Scanning

Belt Ranking Classification

Self Check-In/Check-Out

Online Payments

Credit Card Management

Real-Time Reporting

Staff Management

Drag & Drop

Check-in/Check-out

For Dance Studios

Sales Reports

Reporting/Analytics

Task Scheduling

Task Management

For Yoga/Pilates Studios

Scheduling

Parent Portal

Mobile Alerts

Skills Tracking

Clubworx offers a free plan for businesses with under 20 active members/students. We offer paid plans starting from just $109 per month (annual upfront payments available at a 20% discount). Your first month (trial period) is free!

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