Ll admit, what little I have messed around with the program beyond using it in a GPS Unit, I wish it was a little more intuitive.

It is very difficult to integrate with outside files, such as CSVs, and they often need a lot of meticulous cleaning up to get the software to read the data.

We are using ArcGIS to expand our program and be innovative in our solutions. The capabilities are nearly endless and we are excited to see where this takes us.

My experience with ArcGIS has been really great. It helps me and makes me work faster with Survey data and geographic data to understand my civil engineering projects in the initial stages.

Setups completed by other employees can be difficult to troubleshoot because of these assumptions in the documentation.

The features and functionality of this software is amazing, there are so many things that you can input to get the best results possible.

The ease with which a beginner can navigate the software. A lot of useful features with appropriate detail.

Sometimes it can be confusing to know where the tools are and how to access them.

When there are errors, the program does not explain well what caused the problem.

I know too many people who have no idea where to start with Arc it are apprehensive to use it because of its technicality.

It's a very powerful tool with so many features in it one can even imagine. It has it's applications in almost any field and worth every penny invested for.

The vast variety of tools and features to use are pretty useful. Also, the ability to manually control and manage the services is very important to my work.

The other reason that almost all the academic bodies are recommending this software is the extreme reliability and good customer support.

Had problems with log in sometimes. What else can i mention is it hangs sometimes on loading screen but very rarely.

ArcGIS online also provides a large database of mapable data in case you need it. Lots of analysis tools and the online community is great.

It's very much difficult to install to our pc. If it's wrongly installed we have again updated the os and reinstall the software.

Some of the functions are difficult to remember and I often had to refer to tutorials to figure out what to do, tools were not too self-explanatory.

Also, downloading and licensing this software is the biggest pain.

It is very awesome to link the accounting information with spatyal information because you can know where you are spending your money and which spaces of the city are you improving.

I have been using ArcGIS by ESRI for some years now with academic licensing and I am always impressed with the new and innovative features.

Catchment delineation can easily done by this software which helps in hydrological modeling. Also this software having very user friendly interface too.

Easy to use, and great for sharing information on projects in a visual format.

First plus is that it has many layers. And maps can be navigated very easily, good at integration with other type of maps.

A great and powerful program that may be hurt but it's computing and technical expertise requirements to operate effectively.

RAPID AND SIMPLE MAPS TO MAKE FOR ANY CARTOGRAPHIC EMERGENCY REQUIRED IN THE OFFICE.

The software is great for working with maps and geographic information. As a civil engineer student, it was really helpful for Hydrology class.

Sometimes the software get struck in the middle and we need to restart it to run. Sometimes I lost my models without saving it.

It’s fun if you’re into visualization of spatial data, and I totally am.

The database for ArcGIS is one of the topmost useful and the biggest data that can be useful for engineering and non-engineering purpose.

The satellite images are very useful and the quality is the best.

Return on Investment, ROI from ArcGIS, ArcMap, ArcCatalog, ArcToolbox, ArcLogistics and solutions is good.

Cost is the  major problem with small organizations as well as for students.

The range of tools at your fingertips is amazing and the training available to get an inexperienced user up and running is top notch.

It is an excellent tool for making maps or spatial analysis of geographical data with latitudes and longitudes. The visualization or the representation of the analyzed data is excellent.

I was beyond irritated at that point. We paid for a setup and we have to do the file conversions too.

Customer love that they get detailed written invoices and quotes promptly emailed to them. Dispatchers love see where the techs are in the day so they can squeeze in an extra service call or two.

We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.

The entire staff is understanding to our needs and quickly recommends the best way to use the software to best benefit our needs.

The software is very user friendly and integrates with Quickbooks very well.

Not mobile friendly for the office side, terrible tech support, unable to import data from Housecall Pro, price is higher than other systems and doesn't offer anything special.

We have saved  money, less paper, less toner, employees have more time work due to not having to fill out paper invoices, not having to scan invoices or mail them out.

The program is very  user friendly as is the onboarding process. Easy navigation within both the mobile version for our field technicians and also within the office user license on the admin side.

All in all, it is a great tool that can be as simple or complex as you want it to be.

Again only thing I disliked was crashing during mobile.

They have a good thing going, but really need to work on service interruptions, along with better training of tech support.

I like the amount of options the overall program offers; such as tracking call sources, maintenance agreement tracking, installation/equipment tracking, general layout of the software itself.

Like that I can keep better track of profitability on individual projects.

Glitchy, overpriced and a complete disappointment.

We most liked the scheduling aspect of the software as well as the integration with Quickbooks.

I've recommended it to several colleagues in the service business. While no software is a perfect fit for all companies, FE is always listening to the users and making improvements.

Quick and easy invoicing. Like how easy and fast it is to create quotes.

Since day 1, working with FieldEdge has been a delight. Every person we have encountered has been positive, knowledgable and helpful.

I like that they have training videos and when I need something tech support is pretty fast to help with what they can.

Relationship continues to get better and better. The addition of 1 on 1 relationship managers has been a great addition for us.

Increased revenue, more satisfied customers, more quality reviews from customers.

Great software for a smaller company & cost effective.

The Reps are very friendly and knowledgeable and super quick to respond. Each user can customize their settings to maximize the ease of use.

You cannot click on a time slot in the dispatch board to initiate a scheduled work order/job. When you e-mail a quote to a customer the customer has no way of approving that work order.

Everything takes 20 extra steps to complete support is useless techs hate it information is lost connection with quickbooks is a major issue. WHAT YOU ARE SOLD IS NOT WHAT YOU GET.

I only had a couple problems with uploading a ticket but FieldEdge was able to assist with correcting immediately.

I am extremely thankful for the support team at FieldEdge. They are knowledgeable, helpful, and know their application well.

SENSITIVE CONTENT HIDDEN] was our trainer and from our first call with him we started experiencing problem after problem.

The implementation was fairly seamless, and the support staff is phenomenal. The software has been great in allowing us to generate more work and provide a more enhanced service to our customers.

Feeling spoiled so when there is a lag I tend to loose my POOP. Rep talk for being impatient).

Overall, we have loved the software. There is another one that we like better but being a small company we could not afford it.

Has many great feature in the price book and dashboard. We can see almost instantly how profitable we are being.

US Dollar

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups. 


ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations, reviews and comments on specific plans and proposals anonymously.


ArcGIS comes with an application programming interface (API), which enables businesses to integrate the platform with several third-party solutions. It provides multiple iOS and Android mobile applications, allowing employees to handle operations remotely. Pricing is available on request and support is extended via phone, email, community forum, FAQs and documentation.



LongDescription

Real-Time Analytics

Engagement Tracking

Forecasting

User Management

Status Tracking

Performance Management

Customizable Reports

Document Storage

Database Support

Access Controls/Permissions

Activity Tracking

Service Request Management

Data Synchronization

Customer Segmentation

Dispatch Management

Templates

Visual Discovery

Charting

Real-Time Monitoring

Interoperability

Route Optimization

Publishing/Sharing

Task Scheduling

Ad hoc Reporting

Paratransit Management

Disposal Management

Spatial Analysis

Order Management

Single Sign On

Reservations Management

Risk Assessment

Strategic Planning

Bus Mileage Optimization

Data Extraction

Behavioral Analytics

Communication Management

Geolocation

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Sales Trend Analysis

Geographic Maps

Scheduling

Data Import/Export

Geofencing

Process/Workflow Automation

Multi-Location

For Healthcare

Driver Logs

Mileage Tracking

Self Service Data Preparation

Heatmaps

Route Management

Statistical Analysis

Mobile Access

Profitability Analysis

Cost Tracking

Fixed Asset Management

Dashboard Creation

Inventory Tracking

Depreciation Management

Real-Time Data

Geocoding

Internet Mapping

Performance Metrics

Routing

Historical Reporting

Scorecards

School Bus Routing

Statistical Modeling

Predictive Modeling

Data Connectors

Maintenance Management

Trend/Problem Indicators

Deep Learning

Benchmarking

Role-Based Permissions

Labeling

Ad hoc Query

Real-Time Notifications

Statistics

Map Sharing

Workflow Management

Website Integration

Data Collection

Key Performance Indicators

Visual Analytics

Asset Tracking

Activity Dashboard

Alerts/Notifications

Equipment Maintenance

Reporting & Statistics

Predictive Analytics

Data Visualization

Reminders

Multiple Data Sources

3D Imaging

Geotargeting

Fixed Route Management

Web browser (OS agnostic)

ArcGIS Online pricing (<100 users) is based on purchasing the exact number of users required, with more able to be added at any time. See the ArcGIS website for pricing calculator.

Large organization pricing (100+ users): Contact ArcGIS for a quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ArcGIS

In Person

Live Online

Webinars

Documentation

Videos

The #1 software to run your entire business.
FieldEdge by Xplor is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service software allows companies to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more.

The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks.

FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services, and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. The system is also iPad compatible.

Support is offered via email, phone and through a blog for basic queries.

ArcGIS vs FieldEdge

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons