All Construction Manager Reviews

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Neale

Mechanical or Industrial Engineering, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Working Smarter

I knew what I needed in terms of the software but didn't know what it would look like or how it would work. I wish I had this in my last job as it would have been ideal and definitely would have added value to what we did. In the end I was recommended Construction Manager from another company that we work with.It has helped with schedules, reporting, forecasting and workloads. Also, our clients really love it as well. It provides total transparency with regards to what we do and has added value to our service. Customers have commented on how professional we are now and I think a lot of that is down to how we use Construction Manager and the improved ways in which it allows us to operate.

PROS

I really love the transparency or the planner and seeing where we are up to on a weekly and monthly basis. The engineers who use it too, appreciate knowing what work they have on as it helps them schedule not only their workload but also any potential impact on the home life (ie. if they are going to be finished earlier or later)

CONS

Some of the job cards could fit the template better. Sometimes the photos and descriptions are hard to decipher if it relates to the picture above or the picture below.

Reason for choosing Construction Manager

There were a few other alternatives however Construction Manager was the most cost effective and for me it was the simplicity and ease of use that made me choose this over other options which were more expensive and with features that wouldn't have been used.

Carrie

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

Construction Manager review

JNC made the implementation process very easy. Their support staff are experienced with Sage so were able to help in setting up new nominal codes for retention/CIS tax/etc as required.

PROS

It's very easy to use and plenty of training was provided by JNC. I like that the POs are linked to invoices, and the reports provide a lot more information than I had been getting from our previous software. Construction Manager works very well with Sage 50.

CONS

Construction Manager can only operate with 2 currencies at present so we have had to come up with work arounds for payments not in GBP or Euro.

Reason for choosing Construction Manager

Both systems were very similar but the huge difference was cost. Eque2 were charging a very steep set up fee as well as monthly costs. With JNC, we only pay the monthly costs. Set up was free.

Reasons for switching to Construction Manager

Sage Job Costing is no longer supported by Sage

Vendor Response

Thank you for leaving a review of Construction Manager. We are delighted that the software and support is working well for your business.

Replied November 2021

Nicky

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2022

Moving from Desktop to Cloud

Construction Manager on the desktop worked well but was no longer being updated as the cloud version was preferred. Our migration from desktop to cloud was ok but as previously mentioned there are still issues which have not been solved creating an inefficiency to us costing us time. I feel the software has issues which should have been overcome by now and weren't present in the desktop version. I find the support team very easy to to get hold of and deal with, however if the fix isn't instantly available, we are sometimes left not knowing when a fix will be.

PROS

We use the reports and job management features all the time as they provide detailed information on our individual contracts. Altering the design on our bespoke reports is a little easier in the cloud version.

CONS

Having to clear filters before viewing a list of orders is frustrating and all orders show not just current. This did not happen with the desktop version. When posting invoices, the software will show posted but not a transaction number on the same page, on occasions, the invoice has not actually posted. An invoice can be posted against an order which has not been GRN'd which could cause an error.

Reason for choosing Construction Manager

We were more than happy with the DESKTOP version and its ease of use and IT support and hoped that the cloud version would work the same if not better for us.

Reasons for switching to Construction Manager

Construction manager advised us to switch due to lack of investment into the desktop top version by Construction Manager software team.

Jane

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Construction Manager Cloud

PROS

Ease of Use, direct posting to Sage Accounts

CONS

Nothing springs to mind. Quite happy with the product.

Reasons for switching to Construction Manager

Product became unusable with current version of Sage Accounts

Debbie

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Great Piece of Software

We have never been able to do job costing but now we can keep an eye on jobs throughout and find out profit, etc, at the end.

PROS

Its ease of use. I use this for job costing and the filter function enables me to filter between jobs, suppliers, customers, etc, so now when my boss asks me about job costing for a particular job, it is all there at the touch of a button (or two). Support from onboarding team and support team is excellent.

CONS

I did have an issue with Subcontractor Returns at first but with the excellent support from the onboarding team I now have no problems. I do have an issue as I have Main PC at home and Remote access on laptop at work. When I am working remotely on laptop I have to not post anything to Sage otherwise I get errors and have to delete everything. I have to post on the main PC at home. Onboarding did look at this but this was the only work round. Bit of a pain. Being able to add a minus line into Sales Invoices would be an advantage. Sometimes we do interim invoices so it would be good to have a line for the full amount and then a line deducting the previous invoice or even things omitted from original quote would be ideal

Reason for choosing Construction Manager

I have used Construction Manager at a previous company and although slightly different it made it easier to pick up and also was slightly cheaper.

Vendor Response

Thank you for taking the time to leave a review of our Customer Manager solution, it's great to see that the software has enabled you to streamline your processes. Customer feedback is extremely important to us so I will raise the comments with regards to remote access and Sales Invoices so we can consider these in future developments.

Replied October 2021

Georgina

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

R&R Review

Overall experience is very good. It has helped manage costs in our business, as we expand it is proving vital, customer service is usually very good with anyone ive spoken with.

PROS

Allows us to see the job costings easily and you can group for individual customers or have individual reports.

CONS

There are a few bugs which have been reported over the year and not fixed. When posting to Sage our slaes invoices do not post with our tax taken off which is making it hard for our accountants to correlate remittances. Updates arent always communicated quick enough.

Reason for choosing Construction Manager

n/a

Vendor Response

Hi Georgina, Thank you for taking the time to review our product. I'm happy to hear that you are benefiting from our costing and reporting functionality. Also thanks for raising your concerns around a bug. From time to time we do find that there can be 'bugs' unique to certain customers that need investigation, as everybody's data and financial package integration can be a little different. We do have an internal process for logging and referring these 'bugs' to our in house development team for investigation and resolution. That said, we would not expect anything to be outstanding for long periods of time, especially when it relates to posting. Please would you be able to make contact with our support team, refencing your outstanding 'bug' as we would like to escalate this and provide a resolution timescale.

Replied June 2022

Jasmine

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Excellent Service, Intuitive Product

We have saved time and have become much more efficient as a company.

PROS

The product is fairly intuitive to use and the help and support to integrate the new software was outstanding.

CONS

There have been a number of features that we would have found useful, but on speaking to support, who then forward to the development team, these are listened to and implemented.We would like the ability to add an invoice to a purchase order even if it is complete and for this to show as a negative number if it does go over. That way we have a good way of tracking exactly where we are without having to edit the original PO.

Reason for choosing Construction Manager

We had a good relationship with [sensitive content hidden] who provided outstanding care and instructions, making our transition seamless.

Reasons for switching to Construction Manager

We were told we would need to as Eque2 was becoming redundant.

Anita

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Construction Manager Review

PROS

Ease of use for purchase order processing and integration to Sage Accounts.

CONS

More Report options for projects would be useful.

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2022

Good alternatif software

PROS

Great to be able to do the job costing or the estimates for the job before getting in it, plus it is easy to learn and use you won't need lot of time to get used to this software, also it contains a lot of things that will surely make it easier for you to use it especially the filters

CONS

The mobile app should be developed as it can be used a lot and also the cloud website makes it a little hard.

Michael

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

First impressions - 3 months

Providing reliable information to enable management to make informed decisions.

PROS

Ease of use and features Good support from the JNC team

CONS

Integration/Posting with Sage accounting needs the main user to be logged in. Does not integrate with the Sage Cloud Payroll Job Costing Take on information is cumbersome Cannot display Euro sign!

Reason for choosing Construction Manager

Cost effective; Good interaction with the JNC team; Accurate and relevant feedback from the JNC team

Linda

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed October 2021

Would change back if I could

We are not resolving any problems with Construct, in fact it has caused more work for us, since using it.

PROS

There is nothing I like about this product

CONS

This system does not have full integration with Sage. When deleting a transaction from Construct, it does not remove from Sage. You have to remember to delete it yourself. Can't transfer costs from one job to another. have to delete and re-key invoice. this proves extremely difficult once an invoice has been paid. Again have to remember delete in Sage as well. Lack of information when they make changes to the system. They do not warn you of errors you find them yourself. Recent VAT error was very worrying. Would have caused problems with HMRC if I hadn't spotted it. Have to remember to import payments from Sage back to Construct. If you don't do this your CIS return would be incorrect. Overall a very complicated and poor piece of software compared with other construction packages I have used.

Reasons for switching to Construction Manager

We asssumed it would be better, but it is not.

Vendor Response

Thank you for taking the time to review our Construction Manager solution, I'm sorry to hear that you are having issues with the software. It's likely that we are able to help with some of the issues that you have raised, it may be that there is some training we can provide to help you get more out of the software and improve these processes. Please could you contact the technical support team on 0121 285 0056 and explain these issues and we will be more than happy to look into this for you and help to find a resolution.

Replied October 2021

Craig

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2022

Terrible Support

I would not recommend buying construction manager. There are other products on the market. We have spent so much time and money trying to fix or work arround the issues it make that product too expensive to use. You contact your account manager and they tell you they arent responsible but dont put you in touch with who is. Terrible service all round. Would recommend staying away from this software.

PROS

Software provides the features you want however there are too many issues and the support is the worst I have ever experienced.

CONS

You are continuously facing issues with the software. You ring technical help line and the refer you to the 'development team'. You will never hear from the development team again. You issue is ignored and you are left having to do work arrounds all of the time.

Reason for choosing Construction Manager

Looked like a good product on the sales call. We were very wrong as it's terrible.

Vendor Response

Hi Craig, thank you for taking the time to leave a review. I'm really sorry to hear that you are having challenges with the software, our support team will be in touch as soon as possible. Kind regards

Replied October 2022

Ray

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Previously use Eque2

Like I said took a bit of time to get used too and must say everyone I have dealt with, sales, onboarding and support (and anyone else I neglected to mention!) have made the process smooth and relatively easy. Hats off to the JNC team. They are attentive very knowledgeable and don't mind going the extra mile.

PROS

Pretty easy to mange once set up, adaptable and accurate. Has worked well for us so far.

CONS

couple of gripes but to be honest they don't seem worthy of ruining my praise for this software. It works, simple.

Reason for choosing Construction Manager

I knew the surface of Equi2, this being a product close to what I knew it made sense.

Vendor Response

Thank you for leaving a review of Construction Manager. We are delighted to hear that the software is meeting your needs and adding value to your business.

Replied November 2021

Sue

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

Between Time Review

Generally been good. On boarding team helpful.

PROS

Ease of editing, sorting screens, multiple tabs opened at one time. Cloud based

CONS

The reporting is not as good as we had hoped. The drop down menus sometimes get in the way. We could not put the the opening balances that we transferred from job costing into the correct categories. (labour) We are not able to add overheads as we would like, we would like to be able to enter our own figures rathe than have them calculated. It would be nice to have a drill down function from balances.

Reasons for switching to Construction Manager

Unsupported software.

Vendor Response

Thank you for taking the time to review our Construction Manager solution, It's great to hear that you are getting value out of the software. With regards to some of the issues you have raised with reporting, we might be able to help with this. Please contact our support team on 0121 285 0056 and we'll be more than happy to discuss this in further detail to see if we have a solution to help.

Replied October 2021

kerry

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great Software Package

PROS

It has everything my company needs for running and costing projects

CONS

Sometimes there are faults linking to xero

cameron

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

3 Months in

so far, so good. A few teething problems but this was inevitable coming from a software used for the last 10+ years.

PROS

Moving from paper based job management linked with Sage was initilally daunting but with the integration of the app paper consumption and lost notes are quickly becoming a worry of the past. also being a cloud based platform i am able to log in remotely to access job notes and allocate new jobs accordingly. Fantastic.

CONS

Lack of mobile app for maintenance manager management side. And the cloud webiste isn't very mobile friendly.

Reasons for switching to Construction Manager

out of date,

Vendor Response

Thank you for taking the time to review our Construction Manager solution, it's great to hear that you are getting value out of the software. With regards to the Mobile App for Maintenance Manager, this is something we offer and we can help you to get up and running with this. Please contact the team on 0121 285 0056 and we'll be more than happy to help.

Replied October 2021

dave

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

A good review fro a user

Very good

PROS

We import to Xero from JNC which our other software would not.

CONS

Modification of report files (MRT) to be emailed or printed . Support to resolve issues was very good from [SENSITIVE CONTENT] from JNC onbording was good.

Reason for choosing Construction Manager

JNC I thought was better.

Reasons for switching to Construction Manager

The other software was not so good and you could not drill down and sort and search the jobs that JNC would sort.

Clare

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2022

Extremely useful tool

Very good experience and service overall.

PROS

Invaluable for monitoring job profitability and costs.

CONS

The disconnect between maintenance manager and construction manager at times.

Keith

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Nichol Associates

Keeps all quotations and information in one place

PROS

Ease of use when starting, all users find this an effective part of the business

CONS

Nothing, the software works as descirbed

Ceris

Telecommunications, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Construction Manager for the Telecoms Sector

Excellent

PROS

Extremely user friendly portal, fluid fields for data entry with helpful videos, particularly impressed by the first class technical and customer support. Asset Management is a robust tool.

CONS

No issues to report as the system is very agile

Nicky

Construction, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Straight forward tracking of costs...and more

Using Construction Manager means that it is easy for me to enter purchase orders and invoices ready for our Accountant to access all the information they need to complete our VAT returns, etc.

PROS

Construction Manager makes tracking invoices, receipts and purchase orders easy.

CONS

The reporting functions could be more intuitive, however, this may be down to lack of experience in using the features.

Vendor Response

Thank you for leaving a review of Construction Manager. We are delighted to hear that the software is meeting your needs. If you would like to speak to our team to get some support and advice with regards to the reporting functionality please call us on 0121 2850056.

Replied November 2021

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