GAGEtrak

RATING:

4.2

(340)

About GAGEtrak

GAGEtrak is a calibration management software solution built for various industries to manage gages, maximize productivity and meet standards compliance. Key features include barcode & label printing, audit trail, quality control, inventory tracking, calibration scheduling, FDA compliance and traceability. Firms may use GAGEtrak to manage gages, monitor scheduled and unscheduled calibrations, produce calibration certificates and bar-coded labels, conduct gage R&R analysis, and much more. The software enables companies to manage their workload, minimize costs, maintain production schedules, and ensure customer approval while maintaining international quality standards like FDA and ISO. GAGEtrak sends email reminders for calibrations, issue/ return gages, failing or pas...

GAGEtrak Pricing

GAGEtrak offers both perpetual and subscription licensing options with concurrent or node-locked seats. Perpetual licensing is a traditional software purchase; users pay one upfront price to own the license and have unrestricted access to it. With perpetual licensing, users can choose between node-locked or concurrent seats, depending on their organization’s needs. Perpetual licenses start at $799.00 for GAGEtrak Lite or $2,199.00 for GAGEtrak (per node-locked seat). Subscription licensing allows users to pay for a 12- or 24-month renewable period, which is ideal for limited budgets and includes immediate access to software updates. Users can choose between node-locked or concurrent seats for their subscription term. Subscription licenses start at $59.00 per month for GAGEtrak Lite or $69.00 per month for GAGEtrak (per node-locked seat). The licensing models are very flexible and everyone’s needs are unique, so please contact GAGEtrak directly for a free demo and a quote.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

GAGEtrak Pro - All Schedules Due
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GAGEtrak Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for GAGEtrak

1 - 5 of 340 Reviews

Joe

Airlines/Aviation, 10,001+ employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Good product

User Profile

Jacquelynn

Verified reviewer

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Gagetrak

My overall experience is great. their customer service is excellent and the training they provide is top notch.

PROS

I like that gagetrak allows you to keep your gage database all in one place. Calibrations are super easy to do and track. I also like the feature where it emails the gage due list and you can set up the frequency for it.

CONS

Sometimes the software is a bit unstable and crashes.

Vendor Response

Thank you very much for posting such a great GAGEtrak review, Jacquelynn. We truly value your input and are thrilled to know you're doing so well with the software.

Replied April 2019

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Great software, saves time!

Time saver, great organizing, and scheduling.

PROS

I like the software to monitor our gage calibrations, and like the cloning feature so that adding new gages only takes a couple minutes. I also like the different reports, and the export feature.

CONS

The inability to edit the dropdown lists are a constant nuisance. The upgrade cost is excessive. I also would like to see more automation.

Vendor Response

Thank you for posting your review of GAGEtrak - we're so glad it's such a time-saver for you! Please take a look at the help system or user guide in the Drop-down Lists section of the Program Conventions chapter OR in Setup ¿ Drop-down List Management (the section titles differ based on the version of GAGEtrak you have). If you are already familiar with this, It's possible that your user permissions disallow these types of changes. Please feel free to contact us at any time for further assistance. We're always here to help!

Replied May 2018

Troy

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed April 2019

Application crashes

The application is not very stable crashes very frequently on our Windows 10 computers. Their support tickets seem to sit unanswered until phone calls are made to them. They have a lot of possible configurations for it, but don't seem to know how to support those configurations correctly. Then when troubleshooting, the application is smart enough to record log files of all the activitiy, which includes information that I would think is relevant to troubleshooting it, but support often doesn't even ask for the application's log files, seems like they just try random things to get it fixed. The whole thing has been a very frustrating experience.

PROS

Has all the features needed from software like this. Ability to print calibration labels directly from the software.

CONS

Very unstable, runs but not well. Application crashes at least once a day for the users, and frequently has major issues with getting it running reliably. CyberMetrics support has been unable to determine if it's an issue with the database or an issue with the application itself.

Vendor Response

Troy, First, I am very sorry you are having such a challenging experience. I will have our support manager contact you and work with you to find a resolution so that your team can enjoy the benefits of GAGEtrak. Thank you for sharing your experience and for giving us the opportunity to make it right.

Replied May 2019

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

We rarely have issues when we do everything is answered within a quick email

PROS

How quickly it links with the database.. Easy to setup within our organization. Very user friendly!!

CONS

Sometimes the database crashes. When it crashes we have to get a backup from our server and restore it. It happened often at first, but not so much now. When installing the software I have to move the install file from our network folder and put it on the pc that I'm installing it to, otherwise it takes an hour to install. We don't have that issue with any of our other software.

Vendor Response

We really appreciate your input on GAGEtrak - thank you for taking the time to post your review! Regarding your database and install issues, please do feel free to contact our tech support team at any time - they will be happy to find a solution for you. 1-800-777-7020

Replied May 2018