itemit

RATING:

4.8

(50)

About itemit

itemit, the perfect solution to all of your asset tracking and management needs. Managing your assets has never been easier, itemit allows access both via your phone on iOS and Android or via the web portal, allowing your colleagues to access asset data from wherever they are and whenever they may need. We offer multiple choices of tagging options from QR codes to RFID, tailored to suit your requirements. Our key features include: Customisable Fields, GPS Tracking Capabilities, Asset Tagging, Auditing, Check In And Check Out Logs, Image Recognition, Bookings, Import functionality, Reports, and so much more! We've now added extra features including API and Active Directory integration using Microsoft Azure on our Pro packages. No matter the size of your business big ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

itemit Pricing

Contact itemit for detailed pricing information. Prices vary depending on whether you require unlimited users and the number of assets you are wanting to track.

Starting price: 

£249.00 per year

Free trial: 

Available

Free version: 

Available

itemit
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itemit Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for itemit

1 - 5 of 50 Reviews

User Profile

Oliver

Verified reviewer

E-Learning, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Great Quality, Affordable Asset Tracking Tool from a Great Company

So far, the experience has been great. The Itemit team has been really supportive during onboarding and we're really appreciative for that help - we're looking forward to seeing how the tool functions into 2022 as it replaces our existing spreadsheets.

PROS

Nice, accessible user interface that's appealing and intuitive to use. It's extremely convenient to add items to the account and update them with new information.

CONS

There's no way to upload items in bulk with CSV yourself, though they offer an import service during onboarding.

Reason for choosing itemit

Nicer interface, more focussed feature set, approachable pricing & convenient access to barcode stickers. UK based support team as opposed to US was also more appropriate for us as a business.

Sam

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Not perfect but best asset management I have seen so far

Overall works so much better than the two systems I have tested so far, we can now track all our organization assets such as smartphones, laptops, camping equipment, etc Easier to manage asset movements from one employee to another and track asset history.

PROS

Can be used both on the web and mobile App, makes it easy to use in any platform; very reasonable pricing; custom fields can be added per item, makes it easier to add item specifications and sometimes accessories; Supports asset tagging with barcodes and QR codes, makes it easy to quickly scan-to-identify an item; the best, quick customer support every time we had a problem; Asset check-in and check-out functionality; asset issue reporting and issue tracking;

CONS

You can't persist custom fields for future added items, you have to recreate every time you add; Asset list UI can be improved to include asset thumbnails; The mobile app offline experience does not consistently work; Developers should consider adding a refresh feature while online to refresh data and pull new assets.

Reason for choosing itemit

itemit offered the features we wanted at reasonable pricing, offered a reasonable discount, and had a very supportive customer care.

Reasons for switching to itemit

Terrible customer service, a hybrid web app (not native) which does not work offline and very expensive pricing structure.

terrell

Import and Export, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

great

great easy use for what we need

PROS

easy access easy to use scan pc to phone access is great

CONS

too many tabs sometimes to many different interfaces

Reason for choosing itemit

not currently

Vendor Response

Hi Terrell, Thank you so much for taking the time to leave a review for itemit. So pleased to hear itemit is easy for you to use!

Replied August 2023

Andy

Entertainment, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

A great simple solution that fits our needs

ItemIt has solved a long standing issue of knowing where our equipment is and de-conflicting equipment needed between multiple projects and users. In a newly remote working environment it has also allowed us to easily and effectively keep track of sometimes expensive equipment that is being used at remote locations and peoples homes.

PROS

ItemIt matched our use case of managing and tracking equipment in an R&D lab setting where changing project requirements and an innovation led environment meant we needed a system that could keep up and be flexible enough to meet these demands. The ability to link QR codes to both locations and items coupled with the mobile app means asset tracking in our lab has become simple and beneficial to our 40+ engineers and all equipment is now tracked effectively by individuals.

CONS

We would like to see improvements to reporting so we can more easily do periodic audits, we would also like to be able to assign more fine grained permissions to users so that we can empower our engineers to take an even greater ownership of the lab and assets.

Reason for choosing itemit

ItemIt had a greater focus on locating and tracking items. Other products we evaluated were more focused towards IT asset assignment in an office environment or warehouse stock tracking. ItemIt matched out use case perfectly.

Mason

Education Management, 201-500 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Simple and easy to use!

Itemit allows myself and my coworker to keep track of camera equipment stock in a small department in a college. It was a great find and gone are the days of using spreadsheets etc.

PROS

I love itemit because it is very user friendly and intuitive. It has all the necessary features you would expect for managing your Inventory laid out in a way that is super functional. The ability to manage using the online browser app or using your mobile phone offers much sought after flexibility.

CONS

There are a couple of features that would improve the software even further such as being able to assign an email address to contacts aswell as users for email notifications.

Reason for choosing itemit

Just seemed more solely focused on item management

Reasons for switching to itemit

Heritage was way too over complicated and archaic in its interface.