So far, the experience has been great. The Itemit team has been really supportive during onboarding and we're really appreciative for that help - we're looking forward to seeing how the tool functions into 2022 as it replaces our existing spreadsheets.

Nice, accessible user interface that's appealing and intuitive to use. It's extremely convenient to add items to the account and update them with new information.

There's no way to upload items in bulk with CSV yourself, though they offer an import service during onboarding.

Overall works so much better than the two systems I have tested so far, we can now track all our organization assets such as smartphones, laptops, camping equipment, etc Easier to manage asset movements from one employee to another and track asset history.

Can be used both on the web and mobile App, makes it easy to use in any platform; very reasonable pricing; custom fields can be added per item, makes it easier to add item specifications and sometimes accessories; Supports asset tagging with barcodes and QR codes, makes it easy to quickly scan-to-identify an item; the best, quick customer support every time we had a problem; Asset check-in and check-out functionality; asset issue reporting and issue tracking;

You can't persist custom fields for future added items, you have to recreate every time you add; Asset list UI can be improved to include asset thumbnails; The mobile app offline experience does not consistently work; Developers should consider adding a refresh feature while online to refresh data and pull new assets.

great easy use for what we need

easy access easy to use scan pc to phone access is great

too many tabs sometimes to many different interfaces

ItemIt has solved a long standing issue of knowing where our equipment is and de-conflicting equipment needed between multiple projects and users. In a newly remote working environment it has also allowed us to easily and effectively keep track of sometimes expensive equipment that is being used at remote locations and peoples homes.

ItemIt matched our use case of managing and tracking equipment in an R&D lab setting where changing project requirements and an innovation led environment meant we needed a system that could keep up and be flexible enough to meet these demands. The ability to link QR codes to both locations and items coupled with the mobile app means asset tracking in our lab has become simple and beneficial to our 40+ engineers and all equipment is now tracked effectively by individuals.

We would like to see improvements to reporting so we can more easily do periodic audits, we would also like to be able to assign more fine grained permissions to users so that we can empower our engineers to take an even greater ownership of the lab and assets.

Itemit allows myself and my coworker to keep track of camera equipment stock in a small department in a college. It was a great find and gone are the days of using spreadsheets etc.

I love itemit because it is very user friendly and intuitive. It has all the necessary features you would expect for managing your Inventory laid out in a way that is super functional. The ability to manage using the online browser app or using your mobile phone offers much sought after flexibility.

There are a couple of features that would improve the software even further such as being able to assign an email address to contacts aswell as users for email notifications.

Easy to use and to team my team how to check in/out equipment.

Nothing wrong with this system. Everything works as its supposed to.

Itemit is a simple system that can be built out to include a lot of valuable data for all assets across a business. They're also very responsive when I've made a feature suggestion/reported a bug previously; they're always trying to improve it.

At first there were a couple of features that I thought we wouldn't use, however after using the system for a good while now, there's different ways to use some of the features, that are in addition to the way it's meant to be used.

use has been easy from the start, ive always received support from the itemed team when needed

the ease of producing reports and assigning items

none everything works exactly how it should and is very easy to use

Ability to track our assets in Venues around the country.

Phone App and Scanning, easy software to use.Web based enables attachments like photos and documents.

Reporting is slow, and not easy to use. Ability to customise the reports.

Being able to itemize, manage, and track 900+ items of equipment.

Its intuitive use, being able to see the location of where an item was last checked in/out, and the ability to upload user guides to the items.

System glitches, e.g. items checked in via the app don't update on the web version and vise versa.

We have taken PA Testing in house and are able to store the information and upload photographic evidence under the product. Ease of locating information for audit purposes.

Ease of use, being able to upload service reports, set reminders and record all information. Customer Services are helpful. Ease of finding information for audit purposes.

It can be slow at times, report function especially. Live Chat function is not as quick as it was previously. Aluminum tags do not fit on all items and only come in one size option. Report option could be easier to find information. Cannot set templates for Reminders, Information etc as multiple users means lots of duplicate text fields.

Itemit has become invaluable to us, as we often have to leave large amounts of expensive equipment on the sites of our work, in the presence of clients and/or other contractors but otherwise unattended, sometimes for several weeks at a time. Occasionally, items would become unaccounted for either by being misplaced or overlooked, being moved by other contractors, etc. Our use of itemit means this is both less likely to happen, and easier to resolve on the occasions it does.

The app provides a simple-to-use, time-efficient solution for geographical tracking of our inventory hired out to site. It also allows to set maintenance reminders and monitor equipment servicing. The ability to filter and export data for external analysis is extremely useful as well.

An additional feature for tracking time at current location for each piece of inventory would be a useful addition, but all the existing features work well and the app is easy to use overall.

Overall so far I am enjoying using ITEMIT and the support given by the team is superb, quick and very helpful

I like the fact that it is cloud based and not tied to a a machine or hardware, I like the concept of being able to tag our products and then to be able to read them easily

As we have gone along the user process there are a number of areas where I have found the system a bit clunky and not giving me enough functionality to record bespoke aspects for me.aspects

The support team have been excellent from the early stages when we were assessing a number of providers, through a trial period to help the evaluation process right through to training and feedback from the teams using the software. That's the aspect that impresses me most is the after sales support

The simplicity and ease of use. Also the metal barcode tags are really good too as many of the items we need to track are long and frequently have an oil based coating on them and the stick on labels aren't really ideal for

We don't use the full functionality of the software but what we use is ideal for us

Great overall I have had very little issues, many areas to imput data and pictures

Simple and easy to use in the field. Great visibility on app. We should never loose one of our sensors again!!

GPRS locations slightly different depending if i'm using my phone or tablet to deploy the device

Overall it has been easy to rollout and given us much greater accuracy when it comes to tracking our assets.

Very easy to use and our mobile staff find the app simple.

Can be glitchy when the mobile signal is poor.

Good for chasing people with equipment, or to see who has what in a large company.

Being able to see who has checked out items, so we can do inventory checks

Sometimes the app crashes or doesn't show the information properly

The ease of use is wonderful - scanning items that randomly appear in our office is a very common use!

N/a I thin any issues we had originally have been fixed with updates over the last few years!

IT emit has made a very tedious task a breeze to do. You can quickly add and tag new assets to your register using the app, and add new information in a flash. Gone are the days of huge excel files, everything is in one app, search and update in seconds. Fantastic!

Instantly add photo's to your assets. Track your assets using QR codes and see their location on a map. Extract data in CSV format. Ability to add own tags in app.

Would be nice if the app supported the new iPhone X resolutions and also to be designed for iPads!

This tool seemed to fit our needs and more. Early days but totally confident we have what we need to manage our growing asset list.

Being able to tag items with Custom QR Tags which are readable using a mobile phone.The abilty to import your existing asset spreadsheet and add as much information as you need.

Having the option to change the way all your assets are displayed when opened. Sorry if there is an option.Currently set to alphabetical order.

Product is easy to use and customisable to many use cases.

The customer service from Itemit is always excellent, personable and timely.

Initial set up to customise in the most logical way takes time but is worth it.

Positive - not really had chance to use it much as we're still in crossover period, but envisage us relying on it for our calibrated equipment pretty heavily

Support in making this product work for our needs was really good

Upload en-masse of existing certification for specific inventory could have been a lot smoother rather than having to upload everything individually

We realized early on that as we moved all our field team to exclusively working away from the office we needed a better way to organise our equipment with the ability for the team to report issues remotely.

Our main use for the software is inventory management, we have a large volume of equipment booked out to our field team that needs to be tracked.

Can be a little concluded to learn all the features on offer but once you are up and running it is highly adaptable

The customer service of Itemit has been great and their support has been great. Will carry on with them for the foreseeable future.

Itemit is a great company that I have used for a year now and it it great to keep track of everything we have in the business for IT. I can narrow it down to individuals and find out everything they have and keep a close eye of what each person has. Easy to use.

The fact that I cannot do anything outside of it, for example, sending reminder emails to check this person or these items. I don't like the fact that I cannot put for example when this person has started or left the company and then it would make it easier for me to track who I have moved stuff from and to. Would love it to be integrated to Google or any other platforms.

Ease of Use - cloud based system with mobile app input / QR Code tagging. Initial support from enquiry to sign-up.

None found yet as it's been really easy to get up and running.