MaintiMizer Software


 

MAINTIMIZER from Ashcom Technologies is a computerized maintenance management system (CMMS) with integrated enterprise asset management (EAM) solution capabilities. The solution comes in three different variants based on their deployment methods - MaintiMizer BlackBox2 which is a hardware connected CMMS equipment, MaintiMizer Web Edition and MaintiMizer Online Edition. The latter two editions are available as a Software-as-a-Service (SaaS) based model.

MaintiMizer Web offers six modules for managing maintenance activities, each of which can be opened in the dashboards to keep important information centralized. MaintiMizer solutions include the complete set of modules to manage work orders, track inventory, vendor and purchase orders, preventive maintenance, and timecards. The solution seamlessly integrates with popular ERP systems like PeopleSoft, JD Edwards, SAP and Primax.

MaintiMizer is a scalable solution that can be customized to serve various industry verticals including manufacturing, food & beverage, automotive, construction and engineering.

 

MaintiMizer - PM/equipment overview
 
  • MaintiMizer - PM/equipment overview
    PM/equipment overview
  • MaintiMizer - Home page
    Home page
  • MaintiMizer - Inventory
    Inventory
  • MaintiMizer - Equipment details
    Equipment details
  • MaintiMizer - Purchase order
    Purchase order
  • MaintiMizer - Work order
    Work order
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

85 Reviews of MaintiMizer

 

Start your review of MaintiMizer

Click to start
https://www.softwareadvice.com/cmms/maintimizer-review/
Software Advice Reviews (35)
More Reviews (50)

Showing 1-20 of 35

Kensei from Kleen Test Products
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

many features,

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

has many options like keeping time, cost center, parts lists, parts orders, communicating, preventative maintenance.

Cons

only works in industry is everyone utilizes it. if your administrator doesn't allow certain options, its kind of pointless. if no one else is using it to communicate, then you're not using to it to its full potential. don't think only one person and use it and that's fine, unless you work by yourself

Review Source
 
 

Jose from Syngenta
Specialty: Agriculture
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

The program that every company must have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.

Cons

On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for the detailed review Jose! We’re glad to hear that you’re able to effectively measure organizational value with MaintiMizer. Our dedicated team is available for custom programming if you’re interested in pursuing business specific requests.

 
 

Amanda from Kleen Test Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Functional Maintenance Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Track equipment, parts, labor, and costs. I love that I can assign work orders to my techs and they can see a list on their homepage

Cons

Customization is pricey but most of the things I need I can figure out a way. I wish I could query on "Assigned Employees" not just actual though.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

We’re glad to hear you’re having success with MaintiMizer. If you’re having any issues at all, our support team would love to work with you to find a solution!

 
 

Kathleen from Shamrock Technologies, Inc.
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

It doesn't do much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The company had this installed but relied on it but little. The maintenance function was the only one using it....production barely knew of its existence.

Pros

It is easy to use for the most part.

Cons

It didn't give the company what they needed which was a way to run their maintenance function better.

  Response: Amy, Ashcom Technologies

Date: March 2017

March 2017

 

Kathleen, I am truly sorry that your company has yet to see the full functionality that MaintiMizer provides. Although I see other Users at Mitsui have in fact received proper training on the system it appears as though you have never received any training which would explain the lack of knowledge of the system. Although MaintiMizer is indeed built for and by Maintenance professionals there are many ways in which Production would benefit from using MaintiMizer and I would suggest starting with full training on the system. We have no record of you in our database which means you have never actually contacted our company but I am happy to reach out to you to make sure that everyone at Mitsu is getting what they need out of MaintiMizer! It is our goal at Ashcom that every one of our clients gets the most out of their CMMS investment!

 
 

Amanda from Kleen Test Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Nice system for basic maintenance organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

MaintiMizer is an overall good system. Allows for parts tracking, POR and Purchase Orders, Time tracking, and more. It does however rely heavily on user input and does not have a lot of automation needed in more robust, predictive environments.

Pros

Customizable dashboard, parts rooms and the ability to connect inventory to work orders

Cons

Customization and expanding capabilities is limited and expensive. Feels like an old system.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for the review Amanda! MaintiMizer is constantly evolving; in fact, we have a quarterly update, which may have solved some of your issues. We’d love to see what we can do to help resolve any other issues you may still have!

 
 

Dan from Kleen Test Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Review of Maintimizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Maintimizer seems like it could be a highly effective software tool for scheduling routine maintenance and also for predicting future break downs on machines. If the software is used correctly it can make the job of the maintenance technician a lot easier. The one feature that I am not sure it has as our company does not use it is if parts can be added to a work order. This would allow for parts tracking, but would only work if the parts are set up in a computer system which we do not have.

Pros

I like that the pm's are generated automatically.

Advice to Others

Look into how you will utilize this product to determine if it's the right fit for you.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for the review Dan! At Ashcom Technologies we like to think MaintiMizer is a highly effective tool for scheduling routine maintenance and preventative maintenance, in fact, that’s what we built it for!

Parts can be added to a work order, our support team would love to walk you through the process! 800-366-0793.

 
 

Kensei from Kleen Test Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Maintimizer Users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I feel as though this product is only as good as it's user. If you are going to create work orders, schedules, preventative maintenance, and use it to review and create a timeline then it's a good platform for planning ahead and finding flaws. But if it's not used in that way, it just seems like a place to put information to never be seen again.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for the review Kensei! It’s true, like most things in life; you’ll only get out what you put in. But! Since MaintiMizer has the most comprehensive training of any available CMMS you’ll be more likely to be successful in implementing our system than any other comparable CMMS.

 
 

Ronaldo from Liphatech
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

maintimizer review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

so far its been good a lot of options and reports so that's good make the maintenance department flow way better

Pros

easy to work with
a lot of reports
good training
easy to use

Cons

having problem logging in with mobile devices

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Hi Ronaldo, we’re glad to hear that MaintiMizer is improving your organization’s efficiency!

If you’re having issues logging into mobile devices our talented and distractingly handsome support team can walk you through the process. Call 800 366 0793 and one of our reps will be available to help you through!

 
 

Amanda from Kleen Test Products
Specialty: Manufacturing

June 2015

June 2015

Great starter CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Customer service is fantastic! After meeting our trainer, I have been able to contact him with basic questions and he gets back to me as soon as possible. He also lets me know if it will be a little while until he can get back to me.

Likes Least

Some features I would like are not available such as selecting multiple items in more areas, more detailed closing options, etc.

Recommendations

Implementation is key! Regardless of validation or other departments, make sure you fully integrate data! This is an amazing program but you have to give it all of the information you can to fully utilize it's potential. Even if you don't think you will use some of it's features, bring in the data. I guarantee you will put it to use someday, and it will be that much easier if you built the database from the ground up.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Aw shucks, thanks Amanda! We love your recommendation – inputting as much data as possible into MaintiMizer can make a huge difference!

We’ve made quite a few updates since this review and we do offer custom programming. We’d love to talk with you about what we can do to make sure your organization is getting the most out of MaintiMizer!

 
 

Jonathan from Ilsco
Specialty: Manufacturing

June 2015

June 2015

Maintaining PMs

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It does what we need to do with tracking our maintenance for machines. Instructions are pretty clear.

Likes Least

Some of the functions or when you add notes to save it at the bottom. It's particular when you add the comments or notes.

Recommendations

I think if you use it more often just like anything else, it will become "easier" to use. I use it every now in then to input information that we need to update.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for the review Jonathan! We’re glad you’re mastering MaintiMizer!

 
 

Katie from Manchester Industries
Specialty: Mill Products

June 2015

June 2015

I use this site for PO's for the company.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Maintimizer has been very easy and efficient to use. It has helped us a lot on opening and closing and tracking PO's for this company.

Likes Least

I thought that Maintimizer could be a little more user friendsly and more detailed at times.

Recommendations

I recommend that it needs to be more user friendly.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Hi Katie, we’re stoked to see that you find MaintiMizer easy and efficient. We would love to hear your suggestions about ways to improve the user experience.

 
 

Lawrence from Taylormade Systems
Specialty: Manufacturing

August 2014

August 2014

MaintiMizer Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is very simple to use, and support is good.

Likes Least

There's nothing at this time. I am very satisfied with the product.

Recommendations

This is an easy program to navigate through. I would recommend this product to anyone needing to set up preventive maintenance in the factory.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Wow! Thanks Lawrence, our application developers are eager to agree that there’s not much to improve on MaintiMizer!

 
 

Amy from Taylor Made Systems
Specialty: Other

August 2014

August 2014

Work order

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use and helps me get all my equipment serviced.

Likes Least

I like signing in least. Also, I sometimes don't have time available to fill everything out.

Recommendations

I don't have any at this particular time. I do like that it helps to keep track of equipment service.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Hi Amy! Thanks for taking the time to review us, we appreciate it and we’re very happy to see that you’re thoroughly enjoying your MaintiMizer experience.

 
 

Jeff from Nutriom LLC
Specialty: Manufacturing

August 2014

August 2014

Maintenance Manger that schedules all the Maintenance.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use.

Likes Least

You can't change an equipment name without deleting it. You also cannot remove a user without deleting all their work orders. You need to have better input fields for parts, like engineering values, scaled values, tag numbers, loop numbers, etc.

Recommendations

Read the user manual. When creating new equipment, double check the name because you can't change it without deleting it.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Hey Jeff, we’re sorry to hear you’re having trouble with MaintiMizer! We have made an incredible amount of updates since this review and with MaintiMizer 4.0.92 we can better help you fully utilize MaintiMizer!

 
 

Gerald from Nutriom LLC
Specialty: Food and Beverage

August 2014

August 2014

It's a pleasure to use. Easy to navigate and figure things out.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is very easy to navigate through.

Likes Least

It is difficult to remove old users. We have to delete everything that the old user did to remove them.

Recommendations

MaintiMizer is a good tool for any maintenance department. It has many customizable features also.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Hi Gerald, we’re glad you’re enjoying MaintiMizer! We intentionally make deleting anything in MaintiMizer prohibitive, so it doesn’t happen by accident! This also makes generating historical records accurate and allows for better security in organizations with many users.

 
 

Cory from Taylor Made Systems
Specialty: Automotive

August 2014

August 2014

MaintiMizer review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy and explains what you need done. And it saves everything so it can be brought back up later.

Likes Least

Nothing really. Everything is easy to use, and it helps everyone with knowing what needs to get done.

Recommendations

I don't have any recommendations for others evaluating software.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks Corey! We’re in agreement – MaintiMizer is easy to use and really promotes easy coordination and communication throughout an organization.

 
 

Adam from Taylor Made Systems
Specialty: Manufacturing

August 2014

August 2014

Very organized

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It gets work orders organized.

Likes Least

It needs more detailed work orders so I can give more information.

Recommendations

Be open-minded. Use this program for a couple of weeks.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Hi Adam, thanks for taking the time to give MaintiMizer a review! We’re glad you’re enjoying it, and if you need any further support – our team is standing by!

 
 

Dave from GERDAU
Specialty: Construction and Engineering

July 2014

July 2014

Implemented at our location, easy interface, easy transition.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The tabbed screens allow easy input of new equipment. It's easy to create, edit, and close WOs.

Likes Least

Not much to dislike. I used the product at my last job and decided to implement it here.

Recommendations

Get the demo if possible. It'll show you just how well the system works.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Hey Dave, we really appreciate the glowing review of MaintiMizer!

We also encourage any current or prospective users to take advantage of our demos and training. MaintiMizer is a powerful and highly customizable system so getting the most out of it can take a lot of organizational knowledge and how it applies to a CMMS.

 
 

Tom from Orchid Orthopedic Solutions
Specialty: Manufacturing

June 2014

June 2014

Good product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I am able to search on any field and create custom reports easily. The vendor is available to answer questions if needed.

Likes Least

What I like least are little details like having to page through instead of just scrolling down when looking at a long list.

Recommendations

Make sure you define what you will be needing from the system, and remember the only way you will get good info is from the data you put into the system. GIGO (Garbage In Garbage Out!)

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Hey Tom, thanks for taking the time to give MaintiMizer a review. We would like to note that we are always making quality of life improvements to MaintiMizer and offer custom programming if you’d like to make changes to MaintiMizer specifically for your business!

 
 

Paul from Michigan State Police
Specialty: Government

June 2014

June 2014

Satisfied patron

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the product and the support that I get to make sure that that I get what I paid for and more.

Likes Least

Sometimes, the answers to my issues are to be corrected with the next update.

Recommendations

Try it, use it, and ask a lot of questions. I think the more issues you discover, the more other users with similar problems will also benefit.

  Response: Steve, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks Paul! We certainly wouldn’t question your authority on this matter!

 
 
 
Write a Review
Showing 1-20 of 50

Nate from Sheridan Books.
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Use this program every day at work, frustrating every day.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you mean Maintimizer then no real benefits, would have rather stayed with the old version.

Pros

Spell check. With the old version only two fields could be used when searching for parts this version allows many fields.

Cons

Where do I start. Not being able to delete or change part numbers is huge, I can see keeping the old numbers for accounting but the stockroom part of the program should allow these functions. When we get rid of a piece of equipment and zero out the inventory and set it to inactive these parts still come up if a zero stock report is ran. Sometimes the parts search does not work. The print part of the program is set for European paper not American so printing is a pain, could have been set for 8X11 which would work for both sizes. Cannot set the number of days to print for receivers, the default is set for the past week but we print for 1 day so we have to change the date each time we print. When the program was set up the date range was set and I was told this could be changed later, when I asked to have it done I was told it would involve a change in the software and we would be charged for this, give me a break. The receivers are for some odd size paper and are laid out in a way that wastes a lot of paper. each time we print one we have to take extra steps so it will print in a usable/readable manner. Purchase orders are also laid out poorly and waste paper, why print one page when you can print three, right. Does Ashcom own stock in a paper company? Have given up on getting any help when we have problems, we just find work arounds. Have not had issues like this with other software I use, so I don't think its me.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: August 2018

August 2018

 

Hi Nate,

We're sorry to hear that you were not satisfied with your MaintiMizer experience. We've reached out to you and will try everything in our power to remedy this situation.

Our support team was recently was on-site at Sheridan Books and the employees attending the training had nothing but positive things to say about MaintiMizer. We know it's impossible to please everyone but we'll still keep trying.

 

William from Mayville Engineering Company
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Use this every day and it seems things get changed at times making task more difficult.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is easy to set up PMs and generate. It would be helpful in setting up inventory also. Management likes the report on the front page.

Pros

There is a lot of information that can be entered to aid with finding what you need later. I like the way the home page is set up.

Cons

It can be difficult to find some of the fields when you need to add something. There are issues with picking dates from the calendar.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Hey William, thanks for giving MaintiMizer a review!

We're glad to see that you like our interface! We think it's very handsome!

MaintiMizer is always evolving, because we're continuously adding features and improvements. If you ever need help navigating our new features please feel free to give our support team a call. They're happy to help!

Thanks again William, we look forward to working with you and Mayville Engineering now and in the future!

 

Wesley from Bodega Bay Public Utilities
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Up and running in no time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Price is right and the program is very easy to get up and running. Support has always been able to help when needed

Cons

Some areas of the program are very hard to use and the instruction manual doesn't help much. Support is good when called

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Wesley, thank you! We appreciate you taking the time to give MaintiMizer a review.

We're glad that you find MaintiMizer affordable and we agree, our support team is pretty awesome.

With that said, if you find certain areas more difficult to use our support team should be able to give you a walk through. If you would like even more clarity on certain modules we do offer in-depth training.

Thanks again Wesley, we look forward to working with you and the rest of Bodega Bay Public Facilities.

 

William from Fehrer
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

System is user friendly and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Learned new system and its functions

Pros

Maintimizer is easy to use and all menu options are laid out in a good format. Inventory function is also user friendly.

Cons

PM system needs added functions. Would like to have it where when a PM is closed and you have 2 overdue PM's for the same item it should prompt you to close the older PM's out.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Hi William, thanks for the review!

We put a lot of our resources into maintaining MaintiMizer's ease to use, so thank you!

We also appreciate your suggestions, we're continuously improving MaintiMizer and this is a helpful recommendation.

We look forward to working with you and the rest of Fehrer!

 

Jake from Pine Rest Christian Mental Health Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Quick to respond to issues, feature-rich solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Able to monitor and report on maintenance issues easily.

Pros

Multitude of options and features. Support is quick to respond to tickets. Web based portal allows flexibility when logging in from different devices on or off site.

Cons

Mobile platform is not user friendly, MS tablet PCs underwhelming performers. Didn't live up to the hype, ended up moving away from mobile licensing and adopted using the web portal on iPads instead. If an atypical issue was encountered support would sometimes respond along the lines of, "well, it works for everyone else..." Wish the GUI was more modern.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Jake, thanks for taking the time to write a review for MaintiMizer.

Glad to see that, overall, you've had a positive experience with our CMMS. The mobile version of MaintiMizer and the GUI of MaintiMizer is something we're continuously improving and tweaking.

We'd love to hear more about any atypical issues you may be having.

Thanks again, we're looking forward to continuing our relationship with Pine Rest Christian!

 

Todd from Tosoh Quartz
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Entering WO's into system, and giving out Pm 's to Techs on a daily basis.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of knowing what you put in comes out the way it should

Pros

Pros: easy to use once you put in the right info (easier to search for) parent, and division with in each building.
Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.

Cons

PM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Todd, thanks for reviewing!

We're happy to see that you agree MaintiMizer is a breeze to use!

We're continuously trying to add new features and integrations to MaintiMizer so stay tuned for that!

As far as your PM dates being wrong, that may be an issue with how you've entered your information. Our support team would be more than happy to help! I've sent you a message so we can get started on finding you a solution.

Happy MaintiMizing Todd! It's been great working with you and Tosoh Quartz over the years!

 

Kimberly from McNaughton & Gunn Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Good experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been able to maintain a great Work Order and Preventive Maintenance program to meet the needs of our company.

Pros

Ability to maintain a history, run reports, create inventory parts lists and locations, create a good Preventive Maintenance program.

Cons

When entering a new part number, it does not prompt you that a part number already exists until after you input all the information, when entering dates they have to be specific example: 10/25/2017, it does not auto correct if you were to put 10/25/17.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Kimberly, thanks so much for taking the time to write MaintiMizer a review!

We're glad to see that your organization was able to implement a successful Preventative Maintenance program with MaintiMizer.

We look forward to continuing our work with McNaughton & Gunn. It's always a pleasure!

Thanks again and Happy MaintiMizing.

 


July 2018

July 2018

Decent software, but not as customizable as we need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Generally it is a way for maintenance related requests to be submitted and completed by users in the organization. It also generates PM schedules and tracks their completion rates which we use to audit our efficiency internally and to our customers.

Pros

Inventory can be maintained and adjusted either by the technician or the administrator. The PM schedule can be set up and maintained fairly easily.

Cons

Once information has been put in, you can't delete it even though it no longer applies. The parts list continues to grow even if one part number is replaced by another.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for taking the time to review MaintiMIzer!

We're glad that you are successfully utilizing our CMMS. We are a little wounded that you didn't find it as customizable as you wanted, we do offer custom programming so we can effectively make MaintiMizer as malleable and versatile as need!

I've messaged you my contact info in case custom programming is something you'd be interested in.

Happy MaintiMizing!

 


July 2018

July 2018

MaintiMizer is a great CMMS.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost tracking. Job tickets. Job logs. Maintenance procedures. Great system.

Pros

It has all the features we require and is very easy to use. It's very easy to track how much time/money is spent on an asset to complete cost benefit analysis and figure out what we should fix and what we should replace. All of our staff (technical and non-technical) can easily use the software. Their technical staff is very nice to work with. They know us by name.

Cons

MaintiMizer has grown over the years. We've had issues with it, but their staff have helped us very quickly. The current version has no issues for us.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for the review!

We're very excited to see that you are loving MaintiMizer!

We love it too! One of our employees has even got the MaintiMizer logo tattooed! (Not really, but everybody in the office wants him to do it. C'mon Matt, it'll look cool.)

Thanks for MaintiMizing!

 

Michael from London Public Library

July 2018

July 2018

Simple system, customer service is good. Does what most people look for in a system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.

Cons

Some features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Hi Michael, thanks for taking the time to review MaintiMizer!

We're glad to hear that our CMMS compares well to other big named software, at a competitive price to boot!

To address your concerns about being able to find features, we do realize that due to our system's many capabilities that sometimes it can be difficult to keep track of everything MaintiMizer can do.

Luckily, our support team is available and happy to help you through any issue, even if it's just finding a better way to navigate a menu.

Thanks for using MaintiMizer Michael!

 

Ron from D127
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

It has been good, very helpful when I call and need help, training has been great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to track Wo and Pm and inventory

Pros

It tracks my Wo and Pm and assets, im able to to see who did what Wo and see real costs. I also like the inventory aspect to the system as it gives me Min and Max for reordering.

Cons

Sometimes it is hard to find the place in the program, to get it to do what you want. Confusion in the titles causes issues with other users. Without proper training the program is hard to use.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Hey Ron - thanks for using MaintiMizer and thanks for the review!

We're glad to hear that you've had a positive experience with our CMMS.

Like any other powerful software, new users may find the capabilities overwhelming but we're always happy to give training and support!

 

Taylor from Sika Corp.
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Customer support is great and has a very quick response.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Logs data relevant to machinery.

Pros

The system accurately logs our data that we need. As long as we know the right query we can access that data.

Cons

If the data isn't enter just right or, the query isn't set up just right good luck getting the data you are seeking. Entering data is very time consuming.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Hi Taylor! Thanks for taking the time to write MaintiMizer a review!

It looks like that you're satisfied with MaintiMizer, but not a bona fide MaintiMizer lover like most of our other users. If there's anything specific we can do to improve your experience, or any support we can offer, I'd be glad to help! I sent you my contact info.

Thanks again for using MaintiMizer and giving us a review!

 

Jill from Magruder Hospital

July 2018

July 2018

For the most part the software does what it is intended to do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use for guest users.
Information is readily accessible.
Quick comprehension of website by department staff .

Cons

I have issues with the reporting process, very cumbersome and I am not able to get the required information as needed.
Also sometimes the website will stall.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Jill, we appreciate you taking the time to review MaintiMizer!

It's awesome to see that, overall, you are pleased with your experience.

As far as the reporting process and website, we'd love to hear what exactly your issues were. I sent you an email so we can open a dialogue about getting your issues resolved!

 


July 2018

July 2018

I found it fairly easy to navigate the system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to understand. Fairly simple to add data. Navigating within the system is simple. The clarity of roles and role rights is helpful. As long as the system is set up correctly initially it is a great tool.

Cons

It can be a little tedious to make changes. If the initial setup was not done properly it can be difficult to navigate some of the information previously entered. On the plus side Ashcom will assist with making changes.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

We appreciate you taking time to give MaintiMizer a review!


We're glad to hear that you are finding MaintiMizer easy to use and our support staff helpful!


One of our points of emphasis as a company is to make sure that our user experience is as pleasant as possible, which is why we focus on those two areas so intently.


Thanks again and happy MaintiMizing!

 

LaVerne from G.A. Richards
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Clas room , hands on training is the best way to learn the system. The manual is not very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It keeps track of all my inventory and the tool rooms inventory. I have just started to get into the P.M.'s and really having trouble understanding what is in the manual. The manual is not written for a person that has never used the system before. It could be more user friendly.

Pros

Easy search and save options. Customer support and all the Maintimizer staff are nice and easy to communicate with.

Cons

You do not make it easy to correct an item or remove an item if a mistake was made entering. That is one thing that I would like to see changed in the future.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

LaVerne, thanks for taking the time to give us a review.

We're glad that, overall, you're having success with MaintiMizer. Regarding your concerns about removing an item from MaintiMizer, it's intentionally difficult to do because we want to avoid any accidental deletion of integral company records. A lot of MaintiMizer systems are accessed by many employees with many different roles, this helps to avoid any critical errors.

Thanks again for the review LaVerne! Please feel free to reach out if you'd like to learn more about how to fully utilize MaintiMizer.

 

Shelley from Columbus State
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

I've used Maintimizer for 26 years and we currently are using the web version

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's ran our preventive maintenance and work orders for the past 26 years and I've enjoyed using it and being the administrator of the program.

Pros

The affordability of this product is great. Our company is soon changing to a new CMMS system but from what I've seen it does not do much more than Maintimizer and it's much more costly

Cons

I think that the customer support could be a lot better and online training via webinar would make training easier and more affordable.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for the review Shelley!

We're sad to hear that your company has decided to move in a different direction, but we've truly enjoyed working with you over the years. It sounds like it's out of your hands but if there's anything we can do to improve your experience with MaintiMizer we'd be happy to help!

Thanks for MaintiMizing and good luck going forward!

 

Brian from Syngenta

July 2018

July 2018

great product to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good set up for use. Able to keep track of a lot of stuff. Has many tools to use and can be a great ordinary use.

Cons

Some of the drop downs could be more user friendly. It looks a bit over whelming to a new user so that could be smoother.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Thanks for taking the time out of your day to give MaintiMizer a review!

We're glad that you're finding success with MaintiMizer! We know MaintiMizer can seem overwhelming but that's only because of the many features and capabilities we've packed in!

If you ever need help navigating or wonder, "Hmm, what does this button do?" Feel free to contact support and we'll be more than happy to help.

 

John from THSD 214
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Very solid and easy to use software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows us to easily capture our annual cost of maintaining 2.6 millions square feet of buildings.

Pros

Very user friendly. Most of our user's have limited computer skills yet Maintimizer is designed to accommodate everyone. The software is mature and well thought out.

Cons

I honestly can't think of a single shortfall in the software. That said we don not use PO's, Inventory, or the timecard function.

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

John, we appreciate you taking the time time to give MaintiMizer a review!

We're thrilled to hear that you couldn't find a single shortfall in our software. Our app developers are now requesting vacations.

We look forward to continuing our work together John!

 

Jeremy from Byrnedairy ICC

July 2018

July 2018

The company I work for pays for maintimizer and I enjoy the product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ability to look up old POs and work orders and the ease of generating PM work orders that is pretty much all I use the software for

Cons

a lot of features that I don't use I only do pms purchase orders and work orders on the software so I do not use the software to its fullest extent

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Hi Jeremy, thanks for taking the time to write us a review!

We're glad that MaintiMizer does everything you need it to. Feel free to reach out If you'd like to find out more about MaintiMizer's other capabilities

 

Robert from The M.K. Morse Company
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

This software has almost unlimited options.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Soon we will be able to see where we spend most of our maintenance labor.
Also keep a record on what has been repaired on what machine.

Pros

That you can customize the software to your liking. It has endless possibilities for tracking mahcines, parts, and work orders.

Cons

Due to the complexity, you have to spend a lot of time in order to get use to the screens and options

Review Source: Capterra

  Response: Ashcom Technologies, Ashcom Technologies

Date: July 2018

July 2018

 

Robert, we're very happy to see you're satisfied with MaintiMizer. Thanks for taking the time to write us a review!

MaintiMizer is an incredibly powerful CMMS (not to toot our own horn) with many capabilities. If you ever feel the need to freshen those MaintiMizer skills we offer in-depth training classes at our headquarters. If distance is an issue we also offer on-premise training at your organization's facilities.

Thanks again Robert!

 
 
Write a Review