Love Sortly. Use it every week sometimes every day, and it has been a great addition to our bag of tools at our company.

The staff position at our office that was responsible for this information has been replaced a handful of times while I have been in this office. The guy there when I was first hired bought a competitors software. I setup the local server for him, connected his iPad to it, and my phone. But before we could use it, I told him that he was going to have to configure it, and determine how he wanted to manage the inventory. It wasn't until 3 people later that Sortly was purchased and put to use the same day that we actually had an inventory up and running.

I use a Samsung Galaxy Fold 3. Previously a Samsung Galaxy Note 9. The support team worked with me on the Note 9 due to a text size issue and the issue was mostly solved; however, I have yet to report that the problem is quite prominent in the Fold 3 and so they still have some work to do with their Text Flow/layout. At least on the Android side, but I don't know how much that would be their fault so much as it is the problem with Android allowing such a wide variety of configurations that every company wants to put their own spin on that I'm sure it can be a daunting task for them to address.

Overall a positive experience and we continue to utilize new features weekly.

The ease of entering our products into Sortly was a big plus. We also link our vendors to the products so any users can quickly replace stock.

We would love the ability to change units on products already entered into the system. When changing how we record usage from feet to inches or feet to yards, would be a big benefit to flexibility to the user.

Pictures. Would be relatively easy to use with Pugh all the glitches

Have had nothing but problems with this program. It is very simple programming errors that they seem not to care about or address at all. Every time we have had issues, we try to call, but there is no number they just make you email. However I receive a response saying they will get back to us and then never respond from there. We are basically just communicating with a computer system with no human interaction. Problems we have: (1) website doesn’t communicate with app and is severely delayed. (2) Items don’t update when you edit them. For instance, I change a quantity on an item, press save, and it doesn’t update. Have to do that about ten times or more for it to register. Causes major problems. (3) when you move like items back into a folder, they don’t merge. So if you have 2 of the same item, move one over to a stage, and then move it back, it duplicates the item instead of merging back with the original. OVERALL LOTS OF PROBLEM AND ABSOLUTELY NO HELP ON BEHALF OF SORTLY. IF YOU ARE LOOKING FOR A BASIC INVENTORY SYSTEM WITH LOTS OF GLITCHES, THIS IS FOR YOU!

Sortly checks all the boxes for a good inventory management system. Its mobile app is great, the system allows you to assign and create barcodes to items. You can count stock easily.

It is what you’d expect and nothing more. There are no graphs or useful analytic tools. They charge an insane amount for what it is and it goes up even more for multiple users. The website is not intuitive at times (can’t open products in a new tab, pressing the back button causes a slow page reload, etc). Customer support isn’t that helpful or flexible, they’re quite greedy at times and have locked features behind paywalls. It’s just a database to count items yet they charge thousands a year. But I’m still paying it so it must be worth it to us! Saying all this, I haven’t found a better alternative so I’m going to keep using and recommending them. I just wish they’d create interesting features, nothing new gets added ever it seems.