Xenia
About Xenia
Xenia Pricing
Free Trial for 30 Days Annual Payment: $10 per user per month Monthly Payment: $15 per user per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Xenia
1 - 5 of 16 Reviews
Julieta
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Xenia
First time user didn’t take me long to learn basics and technical support assistance was very helpful during the first weeks.Great customer service always followed up and making sure everything is working fine.
PROSWork Order very friendly and easy to useCreate Templates or modify Lost and Found Add photos or take photos is a plus !! Makes much easier during rush times to create work orders or log lost & found while you’re on the floors or doing a walk through
CONS1) Other Languages for Users select on their profile2) Common Log both multiple departments made notes during same shift3) Map of Rooms when using Preventive Maintenance and/or Deep Cleaning Rooms and even for Monthly Projects
Reason for choosing Xenia
FeaturesTechnical supportCost per room
Tammy
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Travelodge Hotel by Wyndham Sudbury Review
Great experience, good customer support with quick turn around times, like we are accustomed to in the hospitality industry! Strong team building new-age software users enjoy engaging with.
PROSI've seen several tools but Xenia has by far the nicest user interface which makes it an easy tool for teams to adopt.
CONSIt might be a little feature light, however the team is constantly pushing new innovations and features.
Reason for choosing Xenia
Xenia provided better value and many of the other products have been in the market for a long time and haven't changed much or have bulky and complicated interfaces. Xenia has a very sleek interface and in a short amount of time Xenia has become very competitive or better than similar solutions.
Vendor Response
Thank you for the review Tammy. We are happy that you find our app is less bulky and easier to use than other solutions. We look forward to continuing to help your property grow and improve.
Replied October 2022
Sam
Hospitality, 11-50 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Best Customer Support
I liked the customer service the most, I think they have best in class service. You can tell they genuinely care about their customers experience and will take all feedback and develop their software around that feedback.
CONSThe user interface can be a bit overwhelming for someone that is new to this type of software. Having a place to view all archived reports/tasks will make this software more usable for record keeping over a long period of time.
Vendor Response
Thank you for your review, Sam! We're glad you had a good experience with our team and hope to see you using Xenia again soon.
Replied February 2023
James
Mechanical or Industrial Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
A must have for any organisation
Our business was in limbo with a rival platform that failed to offer us the support we required.Xenia Team was so professional, reassuring & supportive of our needs & requirements.Over a month with Xenia now & the support, not only via email but Teams meetings too, shows their dedication & support to their customers.
PROSCustomer relations & service are second to none with one on one live support.Once inspections are built, the app does the hard work for you.Monitor reports & schedules easily & the chat function is a great asset.
CONSNothing. With the undivided support from [sensitive content hidden] , you can adapt the app to work for you.
Reason for choosing Xenia
Platform was user friendlyTicked all the boxes for us.Competitive annual price with unlimited full seats.Customer support is second to none
Reasons for switching to Xenia
We found Safety Culture most unhelpful in completing our annual purchase.Customer support was quiet rude & seemed uninterested in our lower seating requirements.
Lonnie
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Taking my company into the digital world
Very pleased with the customer service and flexibility of the product
PROSXenia is extremely easy to use with as much flexibility as you could ever need. You can have all of your safety, operating procedures and company policies in one place for all to see and use.
CONSSo far we haven’t had any issues with Xenia
Reason for choosing Xenia
Customer service
Vendor Response
We are happy to have you on board, Lonnie. Thank you for the review!
Replied May 2023