Overall it's very powerful and wonderful to use.

EMS allows us to schedule events in our building with ease.

When we had turnover we lost knowledge base. On-boarding staff with this software was not easy.

However, once you learn the system and its shortcuts, it is very useful and offers a lot for your organization.

Overall EMS Event Management Software is very easy to use and tracks data very well.

Super difficult to learn so it can really kill a new hire. We are looking at other options but when you have a lot of data in the system it makes it really hard to finally make a move.

Their manual and online help resources are good.

I was disappointed with the sales rep for our account. We had been clients for several years and had the software on our server.

You can see everything about an event quickly. You can drill down and create more levels of complexity however you see fit to use it.

Compared to zoom, EMS has an easier interface and can allow my teammates to simply join rooms for meetings and set up scheduled times. In addition, the video conference calls are high in quality.

User-friendly compared to other systems but missing features.

It's difficult to learn how to make a reservation, there are a lot of hidden spaces where you need to put information in other tabs.

This gives the institution great flexibility when deciding which modules are needed for any particular tasks.

I enjoyed working with the software. It was easy and did everything that I wanted it to do.

However, that has dropped off severely in the last year or two.

I love using and training ffolks in the software. It's robust and generally anyone who feels comfortable using a PC will enjoy it.

There are a lot of moving pieces all requiring separate installs, and separate updates. I'm not viewing this as a negative, but it does come with the territory.

The interface is difficult to navigate, and reporting has a steep learning curve. We publish reports to support staff every morning because the interface is too difficult for them to navigate.

They  both seem to be the ugly step child of the client software.

EMS has a lot of powerful features and robust reporting. Their customer service is always willing to go the extra mile to help you out.

The software once installed is quite solid and reliable. Updates come out periodically, but it's not necessary to install them all.

It helps multiple groups coordinate our facility usage here at our school and church. We are able to quickly and cleanly see whether a space is for use.

EMS is a robust platform with so many functionalities. It is relatively easy to learn and use.

I am lucky that my designated customer service rep is knowledgeable in EMS, and can quickly guide me through any questions that come up.

Square 9 is the perfect fit for our existing customers already utilizing  Bizhub multi-function devices.

It has been difficult to set up workflows and scripts for a complex muti company use.

I don't believe this was ever set up correctly to begin with and now it's a mess to try to figure out what went wrong. 5 months in and we still don't get 80% out of the product.

The ability to access the software and add files, etc is very user friendly. It makes it very easy to train the end user.

Ease of use, reliability. I like how easy it is to search for documents and to export files.

Once documents are entered - it is very easy to search for information. The thumbnails add to the ease of searching.

Great program for keeping electronic copies of invoices. Integrates great with QuickBooks.

Reduction of physically stored paperwork as well as a reduction in lost paperwork.

Having the ability to create separate inboxes for each type of document made GlobalSearch a really good fit for us.

Awful, the reseller sold us support and have been awful to work with - very misleading presentation.

Square 9 is easy to use and allows us to search and locate our patient records and other documents faster then ever.

This is a problem for me when I'm processing a large batch of files and need to test a new workflow or process a priority document.

The flexibility of the configuration provides several benefits for document workflow automation increasing our customer's return on investment.

Ability to archive and secure documents amongst our many departments and divisions.

Pricing is reasonable, and support is responsive.

Viewing documents during the sorting process is challenging. The zoom in feature is difficult to maneuver.

What I love most about the Square9 suite of products is the integration and ease of use. We use both GlobalSearch and GlobalForms, and they work hand in hand.

I have never had an issue with the software or support and the support staff are AWESOME. I have attended several trainings in New Haven and always walk away energized to try something new.

So easy to maintain and for users to use the product. Great and quick customer support when there ever is a problem (rarely).

The ability to alphabetize. The ability to make the screen pull up how many ever documents to fit our needs.

We have just started using the program and we love it. When it is operating to full capacity we will be very excited.

Concept is great and you can customize everything yourself. Global Search looks good but Smart Search needs improvement.

Easy navigation, ease of training other staff through smart search is very nice. General basic knowledge needed.

We have a backend system that can connect via REST api. They have a good documentation and sample on how to use the REST API.

Upgrades can be difficult as the client ans server need to be updated together and the client update need admin rights.

The benefits I received are organization for scanning documents into SmartSearch and easy to search for the documents. It is very user friendly.

The desktop application runs much slower than the application on the server. Probably more of an issue with my network than anything else, but still annoying.

I love the options to customize searches and permissions. I like that I can do some level of customization without outside help.

The Square 9 bEST connector directly integrates with our devices, simplifying scanning, indexing, and searching of documents from the panel.

I enjoy the ability I have to customize it to my needs. I know I have just touched the surface of what my software has the ability to do.

US Dollar

Accruent’s EMS software helps higher education facilities and businesses in every industry optimize their physical spaces. Our room booking, desk reservation, and event scheduling software simplifies space management to create a safe, enriching, and modern workplace or campus experience.

EMS room booking software allows education facilities and businesses to:

- Eliminate scheduling friction
- Optimize space utilization 
- Facilitate hybrid work
- Increase collaboration
- Integrate video conferencing hardware and tools
- Boost mobility 
- And gain analytics and insights to help manage their space


LongDescription

Payment Processing

Real-time Scheduling

Equipment Management

Space Management

Group Scheduling

Online Registration

Customer Database

Class Scheduling

Calendar Management

Room Booking

Attendee Tracking

Scheduling

Data Import/Export

Self Check-In/Check-Out

Facility Management

Booking Management

Email Marketing

Fixed Asset Management

Meeting Room Booking

Resource Scheduling

Event Scheduling

Internal Meetings

For Schools

Alerts/Notifications

Attendee Management

Event Management

Work Order Management

Event Registration

Billing & Invoicing

Facility Scheduling

Inventory Control

Reporting/Analytics

Room Scheduling

Inventory Management

User Management

Access Controls/Permissions

Single Sign On

Reservations Management

Occupancy Management

Conferences/Conventions

Floor Plans & Maps

Availability Indicator

HD Audio/Video

Mobile Access

Real-Time Data

Utilization Reporting

Space Reservation

Email Management

Online Booking

Reporting & Statistics

QR Codes

Visitor Management

Calendar Sync

Mobile App

Event Calendar

Video Conferencing

Drag & Drop

Third-Party Integrations

Hot Desking

Search/Filter

Desk Reservation

Desk Availability Schedule

Lock Meetings

Meeting Management

Customizable Reports

SSL Security

Approval Process Control

Multi-Location

Room Availability Schedule

Third Party Booking

Email Reminders

Real-Time Updates

Availability Management

Digital Signage

Usage Tracking/Analytics

Microsoft Outlook Integration

Employee Self Service

Customizable Fields

Badge Management

Customizable Templates

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

201-500

501-1000

1000+

In Person

Live Online

Webinars

Documentation

Videos

Square 9 is a document management solution that helps businesses handle and automate human resource processes. Teams can create a single, secure location where all employee records are organized and easily accessible from within a unified platform. 

Using Square 9, employers can set deadlines for employee benefits enrollment, performance evaluations, and automated notifications according to requirements.




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