The integration was seamless from using Volume beforehand. The search function is intuitive and easy to navigate. Also being able to print to Papercloud makes uploading documents really quick and easy.

The lack of ability to search for rows. You can search for individual boxes and client files but often I am searching for a document without full knowledge on what its saved title is. An ability to search for the row or tab would be an improvement I would make.

It is a good document management e-system

Easy to drag and drop files and just save an image as a print image

Not simple to print a document - Volume was easier

We like the idea, we have a back log of paper files which will take a long time to work through. We think a few small changed could make it easier to use. It does often run slow.

Is has an easy to navigate feel and is much like a paper file which suited our advisers. Support ([sensitive content hidden] ) is great,

It can be slow and glitchy. We have also asked about a few features which seem like key ways to make it better but have never heard anything

Overall Papercloud is a good piece of software with lots of positives. The speed of the system is very efficient, which is a massive plus on a day to day basis. The system is very easy to use meaning training isn't required.

My only real issue with Papercloud is that it is still fairly 'clunky,' connectivity occasionally drops with no way to save your files. Eventually this rectifies itself and I'd assume it's just an early teething problem.

Very Easy Layout. Easy to set up new clientsVery intuitive settings and controls

The save function can be buggy at times. Any time I move a file I have to save before I can finish making my amendments. Would be much easier if I could make all my changes to the client file and then save as opposed to saving every few minutes

Clear files and cabinets easy to find a document if your know the client but difficult if trying to search for one.

Find the search facility hard to use. The preview screen at the bottom is too small to read without opening the whole document and it takes an age to save things when you're wanting to move on to the next task and you're having to wait while it saves.

It is a decent system, but a few small changes could make this system even better and bring it into the 21st century.

The product is pretty self-explanatory and easy to use, they include the use of colour to code your different documents and allow for live documents to be stored on the cloud too.

There is so much that could be done to finesse and make the overall user experience better. But my main one would be too find a way that the live document instantly saves so you don't have to wait 5 minutes for the system to release that its been saved, as you can move away from the client page too quickly, you will lose the data you have saved.

Overall experience has been good I have never had any ongoing issues, on the two occasions I have had to call Papercloud I received good service and my query was answered professionally

Easy to use Option to colour the boxes Option to name boxes Being able to add and delete rows and tabsRetrieve deleted itemsAbility to upload directly from documents and outlook

It often disconnects and the red plug appears Can often run slow Sometimes it can be hard to place boxes in a row that already has multiple boxes

It does everything I need it to do and is easy to use.

Papercloud has a filing structure that can be tailored to match a physical filing solution, so it has a familiar feel and is logical to use. It links to my scanner easily and allows quick recovery or printing of stored files. Even my accountant is impressed!

There is no go back page function. If looking for one supplier and then another I have to go back to file manager. The watermark drivers can be problematic.

Overall it has been a postive experience as there have not been many flaws.

It is a high functioning online filing cabinet that is easy to use and navigate around

If you do not remember to hit save, and you bring another file over into you 'pages to be placed' it pulls everything back into that tab and you have to start again. Also when you 'jump' from Curo to create a new client file you have to do it 2/3 times

As already mentioned like that fact that all document are in one place and you can download to emails.

All your documents in one place - you can also select lots of documents at once to download to emails

System can sometime be slow and you can get locked out of documents

Preferred volume but it's ok. Im sure ill get used to it

Clean interface and easy to navigate and attach emails etc

having to keep saving. things take more clicks than when I sued volume

Overall, Papercloud is easy to use and works well for it's intended use. Never had any major issues.

It was easy to get used to after coming over from Volume, due to many similarities.

The search feature - needs some work. Hard to locate files and can only search for first person on file, not second.

Being using Papercloud for 18 months a like it a lot. I hadn't used Papercloud at previous companies but wish I had been introduced to it sooner.

Easy to use and very flexible. Able to create as many sub folders as requited and also like the audit trail feature which always you to track employees who have saved or deleted items from client records.

File look and edit could be better. Would like to see functionality to edit client contact information whilst in the client record.

The easy open layout of files in each of the cabinet style filing system makes organising straightforward and easy to follow

I struggle to search for documents effectively in the software within each client record

Quick and easy to use and edit.

Straightforward to use. Simple solution, without unnecessary features.

Search options are quite limited, would be useful to search by something other than name more easily.

10/10 - Good product, easy to navigate and use, friendly customer support.

Ease of use, friendly customer support who are always helpful on the telephone and e-mails whenever I have any queries, quick to locate files and find relevant documents.

Only wait times to get through to customer support but that has only been a few times.

Good but could be better

Easy to use simple quick not complicated

Drops off connection and uploads sometimes have a blank page

Papercloud is easy to use and good has good functionality, does exactly what it says it should do.

When it crashes and there’s an error box that appears after uploading multiple files and you have to go through it and upload all over again.

Very good, functionality is sometimes slow to move around it

Drag and drop - very useful Store large amounts in each box and easily move these around Duplicating files - very useful

Not being able to delete things easily / remove things

Easy to see documents at a glance and organise them.

Sometimes pages don't load at first and you have to click on the 'width' button before they appear.

Ease of navigating files and saving files to the platform

Main gripe is when files do not save the new name when renaming and the constant need to save for a file to update

It is so easy to add & amend documents to Papercloud. Moving, duplicating boxes & emailing them to colleagues is a breeze!Customization of records & the facility to add notes to individual boxes is also great.

Sometimes struggles to upload large documents

Good so far

Quick access to client files, excel documents can be edited

Creating new rows and even though files are uploaded to a client, you still have to move them into individual boxes

Pretty good

The ease of storing documents in a paperless manner

The inability to not scan blank pages is time consuming