Avaza vs Missive

RATING:

4.6

(420)

Avaza has 420 reviews and a rating of 4.63 / 5 stars vs Missive which has 73 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (420)
4.9 (73)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
May 1, 2024
May 14, 2024
Pros/Cons
  • Pros

  • I like that Avaza simplifies issue, time and cost tracking on projects. Integration with third-party applications is an added advantage as it advances capabilities.
  • For my own personal use, though, what I probably like best is the notifications sent straight to my email - including the fact that I can directly access finished projects/documents from those emails.
  • Cons

  • No way to use offline on pc as its an online web based application.
  • While there are some issues with Avaza, they're all very minor. Simple things like limited viewing options for time sheets, the inability to assign tasks to multiple users, and the limited templates.
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  • Pros

  • It's also a very visually appealing software, with simple icons and logos that clearly communicate their purpose.
  • Customer support ist extremely quick and helpful and all in all it was relatively easy to setup our processes.
  • Cons

  • This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories.
  • Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have access to your all emails.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos