My experience with disciple media was top-notch. Their team is a fantastic group of people, extremely helpful and very knowledgeable.

The onboarding process was great. Our Community Specialist and then our Community Success Manager were both absolutely fantastic; really helpful and responsive.

Disciple's customer service is outstanding. A knowledgeable, efficient, extremely amiable team of people committed to their product and their customers.

They guide you step-by-step through the process of app design, populating an app, and getting it ready for launch. Great tech-support staff.

It is a little bit expensive if you are just building your subscriber ship. It’s unfortunately the reason we ended up Migrating to a new platform.

I think the organization of this software is great, its clean, straight to the point and its user friendly.

It is a great platform, similar to a social media platform but more intentional and great for a variety of communities, campaigns, and research.

The user inter face is intuitive and clean. The product was relatively easy to set up and distribute.

Its clean design helps to cut much of the noise, and I enjoy the possibility of creating and controlling my rules without having to play by the laws of a third-party platform.

I have a dedicated success manager that works with me and is super helpful with some of the regular needs of keeping compliant and up to date with Apple and google play.

I have really not run over anything I don't care for. In case there is a component missing they are available to add it.

A I felt it was unprofessional to tell our users to go through this process and.

Excellent product for quick set up and rapid deployment.

CMS is still relatively new so doesn't all of the short cuts you would want.

Great community to help resolve problems and help support oprate and set up your community.

We were very frustrated with the user experience of Facebook groups and felt very limited by Facebook's rules.

AI felt it was unprofessional to tell our users to go through this process and.

All of our members who have joined our app since launching have said that they love the app more than Facebook. They love the clean and user friendly interface.

What I love most is that this is a true solution to having my own native app without spending 50k to hundreds of thousands to have something that is completely my own.

Great product - well designed, reliable, flexible, community-focused and easy to use.

I like that they had their own app and the general look of the whole thing and ease of setup.

It's simple, straight forward and easy to configure with the help of their great support staff.

Intuitive, reliable and customisable product backed up by a great team.

Value is great and the customer support if very very strong. More than I would have expected given the price.

Very easy on-boarding but many layers to the software so you can develop it in a way that suits your community.

Amazing , each person i was assigned helped me so much. I enjoyed the collective app as a resource.

The overall experience has been exceptional, customer support from Disciple is very good.

All features are great, clean and work as expected.

I really appreciate the videos and the hands on engagement. I also appreciate the step by step instructions for parts of the process that are outside of disciple.

As I mentioned, the best customer service one could ask for. As for the app, its features cover anything you would really need to engage your audience and to rapidly build your audience.

We really like the member directory and badges features. We also love that we have our own app and the amount of control we have on the backend.

Response times are brilliant and it does feel that they go the extra mile to ensure that issues are quickly resolved.

I have honestly not come across anything I don't like. If there is a feature missing they are open to add it.

From my first sales call, to my first onboarding call - the team has been amazing. The Collective is a great asset for new customers.

And supported by a great team too - super helpful and responsive, giving time generously whenever needed and going above and beyond to investigate issues when needed.

If you're looking for the functionality they offer, this is a clear winner. Software is stable and simple.

The software is outstanding for the price we pay each month and they really do have exceptional customer service.

Disciple is feature rich. The team is very clear about the road map, and the users can have a say on the priority of the features being built which is really great.

Extremely happy, a well-rounded company with excellent customer service.

Also useful in finding out the experts in certain areas and questions in that area. The team is eager to improve the tool by adding new features.

Gamification/recognition was good motivation for team members to engage with the platform. Pricing was straightforward and our tier fits our company well.

Overall really good experience, very good offering of Q&A in enterprise space.

If something goes wrong, it takes a while to figure out the problem. There have been times that other IPs have scraped our site and made it unusable.

It allows a lot of possibilities, the support team is easy to reach and helpful, The principle of the Accepted Answer is very useful.

Some minor problems with search (queries don't always return what I'm looking for and I'm using exact words from the question).

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.

I appreciate the extensibility of AH, and am glad to see improvements come to the product over time.

Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.

It offers a strong set of capabilities at a reasonable price, and the company is good about responding to and addressing issues and questions with the product itself.

Hosted and self-hosted options are priced competitively, and customer support is extremely responsive.

But this was quickly resolved when I brought it up. I think what makes this product great is the customer support.

Missing in-app notifications; there is only email notifications. Weak for knowledge base use (could use more tree-structure navigation and more wiki-style).

They are knowledgeable, friendly, professional and simply excellent.

Looking to the future, I hope they can modernize some aspects of the platform, including analytics, moderation workflows, the templating language, and API.

From users point of view, experience is great and solution is easy to use.

I dislike the actual format that the software is put in. It feels a bit off to me and I think a redesign is needed.

Slack integration is poor, can just inform that a question was asked, and don't get additional notifications or interactions as more things happen.

However, the very best part of AnswerHub is their amazing Customer Service. Everyone we have dealt with has been professional, intelligent, patient and a joy to work with.

It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

AnswerHub has very robust user and content management features out of the box (e.g. privileges, tagging, following questions, etc). The application can be easily extended through their API.

The folks at DZone are wonderfully responsive both electronically and in person.

US Dollar

LIMITED OFFER ON NOW: GET 25% OFF

Disciple empowers creators, founders and changemakers to build independent communities on a platform that they own, manage and control. Our proprietary technology allows you to bring your people, memberships, and content together in your own fully-branded and private community platform. 

With a Disciple powered community, you get to create a safe space for your customers, fans or followers to unite with the things that they are most passionate about with the added benefit of being able to sell courses, charge subscriptions, live stream and so much more.

All our customers have one thing in common – a desire to nurture their communities on a social platform they define, one which is free from social media limitations.

Get your own community platform on Web, iOS and Android. Pricing starts at $308/month for mobile and web app.

Disciple is currently helping 700+ communities provide a top-quality experience to over 2 million members.

LongDescription

Commenting/Notes

Real Time Analytics

Engagement Tracking

Member Communities

Member Accounts

Surveys & Feedback

User Management

Electronic Payments

Personalization

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Document Storage

Access Controls/Permissions

Customer Segmentation

Activity/News Feed

Video Management

Referral Tracking

Single Sign On

Post Management

Communication Management

Customer Database

Calendar Management

Customizable Fields

Member Database

Content Library

Data Import/Export

Group Management

Self Service Portal

Ideation

Content Management

Forum / Discussion Board

User Profiles

Mobile Access

List Management

Election Management

Survey/Poll Management

Membership Renewals

Data Security

Discussions/Forums

Membership Management

Media Library

Filtering

Fundraising Management

Client Portal

Event Scheduling

Group Posting

Social Media Integration

Real-Time Notifications

Video Support

Customization

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Moderation

Knowledge Base Management

Blogs

Visitor Tracking

Real-Time Chat

Event Management

Community Management

Chat/Messaging

Customizable Templates

Advertising Management

Image Library

Event Calendar

Website Management

Customizable Branding

Member Types

Behavior Tracking

Member Communication

Reporting/Analytics

Chapter Management

Contact Database

Customer Profiles

Monitoring

Campaign Analytics

Feedback Management

Social Promotion

Tagging

Gamification

Content Creation

Third-Party Integrations

Online Forums

Live Chat

Document Management

Member Portal

@mentions

Search/Filter

Member Directory

Customizable Reports

Customer Experience Management

Real Time Data

Role-Based Permissions

Real-Time Updates

Web browser (OS agnostic)

Starting at $55/month for a web app and $549/month for an iOS/Android app.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Disciple

In Person

Live Online

Webinars

Documentation

Videos

AnswerHub is an online developer community solution available for deployment either in the cloud or on-premise. It is suitable for midsize businesses to large enterprises across various industries.


AnswerHub enables team collaboration and ideation, customer self-service portals and privately managed Q&A sites. Users can share information among team members, propose and track the progress of ideas and build a knowledge base for both customers and partners.


AnswerHub includes built-in gamification, so users can recognize and reward team members for their knowledge. Team members can be identified according to their field of expertise enabling fresh queries to be routed to the specific people.


AnswerHub offers services on a monthly subscription basis that includes support via an online knowledge base including tutorials, case studies and eBooks and through a ticketing portal.



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