The implementation of EQMS to the department has been very successful. We have come across some issues, however the helpdesk have been very helpful with any problems.

With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.

Poor integration between modules. To link issues with suppliers may be slow.

Integration of the software was quick and easy, as is general use on a day to day basis.

Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.

Q-Pulse is user friendly, intuitive and easy to navigate. It provides the functionality required to manage documents, audits and assets easily.

I waste a lot of time every time I have to use the program.

The program is very straight forward with minimal instructions you are easily moving thru the program.

It has worked great for us on documentation control and non-conformances.

Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely.

It's limited capacity ensures you get one-on-one attention from their technical team if needed, and networking with other users proved invaluable.

Hence we have not had any areas within the system that we disliked.

The core functionality is good for the purpose for which it is designed.

Mexichem needed a GxP compliant solution that was quick and easy to implement.

We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money.

Technical support is excellent. They respond in a timely manner - same day in every instance where I've needed them.

Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.

I come across many difficulties with the functionality of EQMS , i work with large documents which won't upload to the system.

CA/PA, AUDIT, Documents modules are customizable and somewhat easy to use.

Yes, it really is true (actual people). Try it for yourself, it is refreshing in this day of the robot society.

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help  us drive continuous improvement across the site.

A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

If staff use the product frequently they will find it very easy to use. It has many useful features that support business processes.

Unfortunately it is not used throughout the organisation resulting in conflict sometimes with other document storage IT systems and we occasionally have to duplicate documents.

The use of issue manager to drive any process (which dosent neccesserily need to be quality related) is brilliant.

Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

I called customer support over a year ago and the problem is still not resolved.

We like the simplicity and standardisation of this software, making multiple tasks and records easy to generate and maintain.

One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System.

User friendly, customer support and the workflows within the system.

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.

At the core, the product is fantastic and continuous updates keep improving functionality.

The software has many benefits. What I like most is probably that it provides the ability for us to gather data and information from all locations across the brand.

The Rizepoint team was accommodating, generous, fun and friendly. It was a lovely experience.

Personally, it logs me out very easily, timing out in less time than I need. Also, EI is a bit difficult to navigate at times so I'm not able to create all of the reports that I need.

I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.

Great vision, talented product team, and commitment to continuous improvement.

Ease of use for gathering data, ability to do audits in the disconnected state - vital to as as many of our locations do not have interest or cell phone acccess.

The boot camps are very helping to share experience with other users in the community.

It is very easy to search data using their UI.

Manual process, not able to link audits to master specifications, possible errors in audit forms not being linked to master specification.

I like that the data is all in one place and that it is comprehensive.

The high demand features should be part of the base feature cost.

Pound Sterling

Q-Pulse is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Q-Pulse provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk.


With Q-Pulse’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published.


The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Q-Pulse enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists.


Q-Pulse also offers a mobile application for Android and iOS devices.



LongDescription

Sarbanes-Oxley Compliance

Operational Risk Management

ISO Standards Management

Document Storage

Access Controls/Permissions

Equipment Management

FDA Compliance

HIPAA Compliant

ISO Compliance

Risk Assessment

Complaint Management

Document Capture

Environmental Compliance

Collaboration Tools

File Recovery

Offline Access

Risk Management

Document Classification

Risk Reporting

Version Control

Mobile Access

Compliance Management

Training Management

Maintenance Management

Controls Audit

Document Coding & Control

Defect Tracking

Asset Tracking

File Sharing

Alerts/Notifications

IT Risk Management

Quality Control

Nonconformance Tracking

Customizable Templates

Response Management

Dashboard

Root Cause Analysis

Audit Management

Supplier Quality Control

Compliance Tracking

Monitoring

Supplier Management

Customizable Forms

Incident Management

Corrective and Preventive Actions (CAPA)

Action Management

Archiving & Retention

OSHA Compliance

Document Generation

Calendar Management

Lifecycle Management

Traceability

Vendor Master Data Management

Product Data Management

Inventory Management

For Mechanical Equipment

Equipment Tracking

Maintenance Scheduling

Incident Reporting

Audit Planning

Governance

Workflow Configuration

Occupational Health Management

Business Process Automation

Reporting/Analytics

Task Management

Document Management

Pricing information is available on inquiry.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Ideagen Quality Management

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

RizePoint is cloud-based quality management software that empowers companies to improve and maintain quality and consistency across different products and services, whether that is managing internal quality assurance needs, or externally managing supplier quality.


The RizePoint platform enables companies to meet internal brand standards and comply with external regulations using Mobile Auditor, Document Management, Feedback Reports, Corrective Action Management, Search-Driven Analytics, and Supplier Quality Management tools.


RizePoint’s Supplier Quality Management (SQM) solution empowers supply chain managers to easily and quickly qualify, onboard, maintain, organize, and audit their suppliers. RizePoint helps companies in food, hospitality, retail, and many other industries manage their quality, suppliers, and corporate social responsibility programs across the world.



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