Attaching pictures with the letters per NRS 116 requirement. Downloading multiple HOA's and just being more efficient.

They are easy/quick to learn whether they are intuitive or not. As it syncs with our operations and accounting software, we were even more pleased with it.

Great experience, very user friendly and easy to train new employees on.

User friendly and easy to use and edit your templates if needed.

Creating Compliance letters for my HOA's is easy. The software is user friendly and my letters can be customized, for better communication with Homeowners.

Ease of adaptability, and what the different modules can provide.

Architectural process is seamless. Great to have all notes and backup info in one, easy to search location.

It is incredibly user friendly and offers many different features.

As we continued to bring in more doors, the need for a simpler and more effective way to keep up with violations was necessary. SmartWebs allowed for us to send multiple violations while on property.

SmartWebs is a useful software that integrates well with our VMS. The features currently in place are intuitive, and when improvements are proposed, they are truly considered.

Good for HOA Compliance and Community Transparency.

Smartwebs is a great service provider, moderately easy to use, great automation, has improved the speed at which we can do our jobs and the level of service we can provide as a management company.

Great customer service and product that continues to evolve and improve with time.

We are a waterfront resort that has numerous new builds and Smartwebs has been a lifesaver on them all, THANK YOU.

My only complaint is the UI for work orders and the lack of advance notice on software changes.

In general, the screen to label the compliance letter and add a picture has a good workflow. I like being able to search the letter history.

Integration is simple and the software is easy to navigate.

I love it for the ease of reporting to the Board and am looking forward to getting the work order system in play.

Some of them have trouble logging in, then it takes time for the Support Dept to see what is occurring, too much time is wasted.

I personally love smartwebs compared to any other service I have used. Best software hands down.

I like the fact that a letter can be generated in seconds with a photo inserted in the letter and the letter is automatically emailed or mailed to the owner.

Sometimes the HTML or coding in the letters can be difficult to navigate or understand if not familiar with this type of coding.

I have only one complaint and that is about the categories not being able to be used more than once.

Great tool for property management that  tracks you through a community and lets you send letters with ease.

Delays on occasional syncing, and restriction on template letter changes, but minimal issue compared to previous software used.

Smartwebs was easy and cost effective to implement to help us and our clients efficient and organized when reviewing HOA violations and Architectural Requests.

As I mentioned before, integrating personalized letters into the program and saving them. Choises of violations are sometimes not applicable.

Also, when loading a picture it flips it upside down, very rarely does the picture load correctly and it is very frustrating.

Integrations with connect was quick and easy, I love the lay out and the way it functions, easy to send out decisions to the homeowners and read the form for notes from the committee.

I also love the touch free mailing, that has been a huge timesaver.

If I could find a competitor that was half ass competent we would change in a heartbeat. Goal is to find a reasonable alternative this year.

This is a great program to track violations in the community management field. Makes it super easy to use a and track.

Super intuitive for the most part and if you're ever stuck the customer support is quick and amazing.

If an owner got a Denial on a project, he has to be charged AGAIN to submit the same project.

The over all is great  offers a lot of options.

The software makes being a board or committee member much more efficient and keeps costs down with mailing and postage.

Integration was seamless as it merges with our software, VMS. And we have multiple communities who benefit from it.

After dealing with other systems like TOPS, VMS and AppFolio I will always HIGHLY RECOMMEND Smart Webs over any other. The process is just a simple few clicks and its all sent etc.

SmartWebs is first and foremost very user friendly. Features work seamlessly, set up and integration is extremely easy, and if something goes wrong customer support responds very quickly.

Smartwebs helps me be efficient with my time, and the user interface is intuitive. Anything that saves time and is easy to use is well worth using.

Extremely poor customer response. Difficult getting replies to problems.

Smartwebs is a great tool for property managers.

When using it for violations, the time it takes to take  photos, pick violation, type the details and queue requires too much time.

Fantastic tool to have on-site inspections, the tracking fields populate great when driving through large communities and help reduce our inspection/letter time in half.

It is the most suitable software for a growing business and the Return on investment is worthy. Not only the software aspect but also cyber security aspects are taken into consideration.

The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards.

I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.

Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry. Very good maintenance support.

The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes.

Not easy to use and unattractive UI. Most of the features are incomplete or don't work.

Easy to use, intuitive, friendly front-end,  very simple to navigate in,  the multilingual support is very  accurate and on time, comprehensive modules and features.

It is not well understood in the majority of organizations.

The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes.

Technically very mature system, incredibly powerful, good scalability, excellent support.

Have every possible option to work from remote locations due to the advanced software and internet calling with videos. I did finished my meeting and hope to see more progress.

Always internet data is needed that the problem.

In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.

Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform.

It follows the best practices. Its navigation is standardized.

It's simply designed for documentation and all other collaborative and management features are, in reality, useless.

While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid.

The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.

US Dollar

Smartwebs is your all-in-one platform to help you manage your HOA communities with tools that automate accounting, violations, work orders, and more. 

Our cloud-based software lets you wave goodbye to busy manual work and hello to automated workflows and triggers. 

With HOA management and accounting all under one login, you no longer have to use multiple solutions to manage your communities. 

With our Apple & Android apps, you can quickly and easily process violations, work orders, and view architecturals on the go.


LongDescription

File Management

Committee Management

Payment Processing

HOA Violation Enforcement

Document Storage

SMS Messaging

General Ledger

Fee Collection

Bank Reconciliation

Portfolio Management

Communication Management

Member Database

Accounting

Self Service Portal

Property Database

Vendor Management

Client Portal

Inspection Management

Reporting & Statistics

Work Order Management

Billing & Invoicing

Member Communication

Reporting/Analytics

Third Party Integrations

Maintenance Scheduling

Task Management

Document Management

Email Templates

Financial Reporting

Accounts Payable

Accounts Receivable

Mobile Access

Compliance Management

Electronic Payments

Recurring/Subscription Billing

Application Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Credit Card Processing

Invoice Management

Transaction History

Customer Database

Environmental Compliance

Process/Workflow Automation

Assessment Management

Contact Management

Audit Trail

Controls Audit

Workflow Management

Activity Dashboard

Data Visualization

Customizable Templates

Expense Tracking

Real Time Reporting

Customizable Branding

Compliance Tracking

Monitoring

Incident Management

Corrective and Preventive Actions (CAPA)

Archiving & Retention

Template Management

Status Tracking

Financial Management

Income & Balance Sheet

Purchasing & Receiving

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Smartwebs

In Person

Live Online

Webinars

Documentation

Videos

Enterprise Process Center, by Interfacing Technologies, is a business process management (BPM) suite that provides businesses several digitization and management programs within a single platform. The solution can be deployed either on-premise or hosted in the cloud.


Key features include process mapping and analysis, lifecycle governance and collaboration, enterprise architecture, strategy-to-execution planning, workflow automation requirements management and more. The solution helps users maintains a central data repository which allows users to record and manage business entity relationships and interdependencies such as procedures, processes, roles, organizational units, resources, risks, controls and policies in one location.


Enterprise Process Center helps users to visualization operational performance and perform quality assurance and risk and audit management initiatives such as ISO, Lean, Basel, ITIL among others.


Pricing is per month, and perpetual licenses are also available. Support is provided via phone, email and through an online helpdesk.



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