ClockShark

RATING:

4.7

(1894)

About ClockShark

ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling, emailed alerts, kiosk time clock and more. ClockShark offers mobile applications for iOS and Android devices that allow field workers to keep track of their schedules, clock in and out and attach photos and files for specific jobs directly to timesheets. Managers can also monitor their employees' locations and get real-time status updates of a particular job. Additionally, ClockShark features job costing functionalities and also helps users to maintain and manage audit logs and timesheet edits. It supports integration with various payroll a...

ClockShark Pricing

Each plan provides access for 1 admin with additional seats available for purchase.

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Not Available

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ClockShark Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ClockShark

1 - 5 of 1,895 Reviews

Carla

Accounting, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2022

Well Thought Out Product

User Profile

Destyny

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

We love ClockShark

I love ClockShark. We actually had ClockShark in 2019 and left for ADP in 2020… then came back 3 months later because nothing compares to ClockShark.

PROS

I love the customizable tasks, it allows me to run reports based upon locations. This helps us control costs

CONS

Wish it could accommodate different time zones. Use have two separate accounts since were in multiple time zones

Reasons for switching to ClockShark

Geotracking! It’s my favorite feature

Melinda

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

I LOVE ClockShark!!!

Overall I've had a great experience from the start. I found ClockShark online when searching for a timekeeping platform and I researched several. ClockShark seemed like it had every feature I was looking for. When I reached out I was immediately called by a representative that was super sweet and informative. I loved even more that I was able to do a FREE TRIAL! I got to test it out for real, with my employees, and just as I expected we all loved it. So, I knew I had to look no further. You're guided by your own personal team member who's there by your side every step of the way that you can reach out to directly for support and they even randomly check in on you. I was able to do a screen share meeting once where they literally walked me through the site and physically showed me how to do things. It was great! Plus, the website itself has very short, easy videos that you can watch and even have your employees watch to learn how to navigate the site. That is SO GREAT! The fact that they're short and sweet is very appealing because let's be honest, no employee wants to sit and watch a 30-minute video on how to use some new platform their boss is integrating into their daily routine.

PROS

I run a small business that is quickly growing, I handle everything myself from scheduling to payroll. It was becoming such an overwhelming job to keep track of every aspect of my business daily. ClockShark has taken such a weight off my shoulders! Not only does it have literally everything you can ever need to run a company efficiently, but it is also super user friendly!

CONS

Honestly, from using it so much I've found little things here and there that can be tweaked to make certain features even more user friendly, but for the most part, it's right on the money! I haven't come across a feature yet that I haven't liked at all.

Reason for choosing ClockShark

I did view other products but never even considered them because ClockShark checked off every box of my needs!

Reasons for switching to ClockShark

I had to switch from ADP RUN to ADP Total Source once my company started to offer benefits in 2022. Unfortunately, Total Source does not offer GPS tracking for timekeeping and that was a deal-breaker for me so I had to find another product to use. It ended up being a blessing in disguise because ClockShark is sooo much better than RUN ever was.

Jeremiah

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

FUNCTIONALITY

4

Reviewed February 2022

Good for 1 job per day work sites, user friendly

User friendly for many things especially adding new jobs to the clock, but as I mentioned before, only good for one job per day shops. And, the base cost per month is put this at a rate much higher than similar programs, especially for small shops.

PROS

Easy to add jobs to the time clock. Job roster is easy to look over with "Hours worked" and "Hours Budgeted" readily available, no having running reports to bill customers.

CONS

Cannot edit employees while they are clocked in the system. Other programs will allow me to fix errors during the day, such as clocked into the wrong job in the morning or missed clocking in when they started working. Editing during the day while the error is fresh allows me to get a head start on payroll and being sure employees are paid for the work they do and that time is billed to the proper job. Base monthly costs put this program at a higher monthly cost than similar programs.

Reason for choosing ClockShark

Partner signed up for clock shark without my input. Probably switching back.

Reasons for switching to ClockShark

Partner signed up for clock shark without my input. Probably switching back.

Vendor Response

Hi, Jeremiah! Thanks so much for taking the time to leave a detailed review, we truly appreciate it. The ability to edit an employee's time while they are clocked in is an excellent suggestion that I would be happy to pass along to our Product Development team. If you have any other ideas on how ClockShark can be improved, please submit them here: http://ideas.clockshark.com/ As for the cost of the monthly base fee, it goes to the following: -5-star rated customer support when you need it -Account implementation and maintenance -Continuing tutorials and training -Ongoing software updates and improvements -And Unlimited data storage If you have any further questions or comments, we'd be happy to hear them!

Replied February 2022

Ben

Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

A flexible Chart

PROS

It is like a Gantt Chart that I can constantly update. It makes sure that everyone is on the same page and working to the same time scale.

CONS

More color codes are needed on the tables as we have used them all up.