Heartland Payment Processing vs Knowify

RATING:

3.8

(56)

Heartland Payment Processing has 56 reviews and a rating of 3.75 / 5 stars vs Knowify which has 90 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (56)
4.5 (90)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
May 2, 2024
August 9, 2023
Pros/Cons
  • Pros

  • The integration process is super easy and support is also very good. We never had any problem with them in the past 2.5 Years of integration with them.
  • It's a great tool to be able to take payments and allow people to make payments online. We have had great success with integrating the platform onto our website.
  • Cons

  • Also, their pricing is beyond convoluted so I have no idea what I'm paying for, but I do sense my rates rising.
  • It can be difficult to go back and find transactions in the system.
Read all user reviews
  • Pros

  • It is very easy to learn, and use. It keeps all of our information in one place.
  • Easy to navigate between open and outstanding jobs. Can attach documents all in one place.
  • Cons

  • Searches can be difficult to return to. They lack pagination customization.
  • By far the worst thing about Knowify is the reporting. Though there are numerous reports built in, they are not easily manipulated, and they filter data depending on how it is put into the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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104 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos