Joist

RATING:

4.1

Overview

About Joist

Joist is a billing and invoicing solution, which enables contractors in fencing, flooring, drywall, carpentry and other sectors manage clients, online payments, work orders and more. Professionals can create custom estimates with social media links and eSignature capabilities. Using Joist, administrators can streamline decision-making processes, set up targets to track progress and gain insights into business performance through reports. Contractors can organize estimates into sections including labor, materials, project stage or room for clients. Additionally, individuals can access, export or store customer information, record payments and customize invoices by adding brand logos. Joist provides mobile applications for Android and iOS devices, enabling contractors t...

Joist Pricing

Joist is offered across three pricing plans, outlined below. A discount is given for annual commitments. Starter: Available for free Pro: $12 per month Pro Elite: $29 per month

Starting price:

$13.00 per month

Free trial:

Not Available

Free version:

Available

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Joist Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

3.5

Value for money

Functionality

Most Helpful Reviews for Joist

1 - 5 of 60 Reviews

Read All 60 Reviews

Khadijah

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2018

Joist was my starter invoice application. It allowed my small business to go to the next level

PROS

I love that joist is easy to use from computer or smart phone on the go is not a problem. Joist is easy to use and understand even for older people who are not use to computers. When a payment is sent I can update my invoice so that I may see how much I have made even can update payment plans and make contracts

CONS

The fee for receiving payments via the app. Sometimes the site and app can be down for maintenance when I really need it

Jason

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2019

Joist- the estimating software you've been waiting for

Joist not only acts as a great estimating / quoting software. It functions as a decent crm, tracking customers email views and allowing you to sort them in multiple ways. Financing is built right in, making it a seamless presentation tool. You are also able to take payments. Pictures and documents can be uploaded right to your proposal. Different contracts can also be attached for commercial, residential, new construction etc.

PROS

Joist is simple to set up, use and demonstrate. Estimates can be emailed or texted right to the customers phone.

CONS

Lacks more robust features other offering in the estimate software category have. Not quite a full featured estimate software or crm but a very functional combination of both.

Reason for choosing Joist

Markate was and is a close runner up. As our business scales up we will likely love on to markate.

Reasons for switching to Joist

House call pro was very robust but felt a little top unorganized for the price I was paying. Joist is 1/10th of the price and has many of the same features in an easier to use package.

Bianca

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2024

Amazing Software

PROS

How simple and user friendly it is! Made my life and my clients easier.

CONS

Not much. Everything was easy to use and navigate

matthew

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2018

Works great for invoicing

PROS

The app itself works great. Very helpful to email customer a invoice, estimate or a receipt right on the job

CONS

First- I wish when I look up a Customer Support, it would not only pull up his contact info, but also a history of his jobs/invoices Second- when you have customers pay with cc, joist uses WePay to process. WePay is a joke, zero communication, they went right into my bank acct and stole money simply because a customer clicked a dispute button because he was mad I didn't answer my phone when my sister was in a hospital.GONE and only through chats online have I received a pitiful notice that it will take up to 45 days to return my money, even after it took the blink of an eye to steal it. Crooks! And I will stop using joist just because of this instance. Boot WePay, hire a legit company like PayPal and I'd come back. Until then, I'm looking for new invoice company.