Oyster

RATING:

4.5

(67)

About Oyster

Oyster is a global employment platform designed to enable visionary HR leaders to find, engage, pay, manage, develop, and take care of a thriving distributed workforce. Oyster lets growing companies give valued international team members the experience they deserve without the usual headaches and expenses. Oyster enables hiring anywhere in the world - with reliable, compliant payroll and great local benefits and perks.

Oyster Pricing

Starting price: 

$29.00 per month

Free trial: 

Not Available

Free version: 

Available

Automated Global Hiring
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Oyster Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Oyster

1 - 5 of 67 Reviews

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Employer Flexibly

Able to scale the business globally

PROS

Very easy to use and can have multiple users in different regions

CONS

Cost of removing some employees can be high

RyanMae

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2024

So much Potential and Folks who Genuinely Care

I think Oyster is still young and there is a LOT of room for growth, most of our struggles tie to support not "Supporting" or a feature/need we have that is not quite there yet. BUT that being said we stick with them because our Service team is phenomenal and you can see they are working to being where we need them to be.

PROS

We came to Oyster with a heap of issues with international set up outside the US where we are headquartered. Oyster was a great option to not only address our employees we moved all our contractors over as well. The number one thing about Oyster is the Customer Service teams, Our Account Manger [sensitive content hidden] went ABOVE and beyond to help during set up, and we have had 2 CSMs that are beyond incredible. All the kudos to [sensitive content hidden], WE LOVE YOU!!!

CONS

Generic support is lacking, most of the time I have to involve my CSM which is hard on me and unfair to them. Especially when it seems like a simple ask, this can cause frustration as the pace can be slower than it feels like it should be.

Reason for choosing Oyster

The human element was much better with Oyster. We like to base our vendor relationships with humans who have products we like, made by Humans that are enjoyable to work with.

Reasons for switching to Oyster

I am not sure it is siting the correct vendor as who we swapped from. But we left the EOR Remote.com as we had a very hard time with compliance, their billing practices, and being given often incorrect information that led to costly issues.

Terry

Computer & Network Security, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2024

Payment issues

PROS

It services my need to pay my US employees

CONS

For some reason you cant match my payments to the invoices, the billing is very confusing and you always think I havent paid when I have

Bruno

Information Technology and Services, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

Good service provider

On the whole, the implementation of Oyster has been smooth

PROS

The support function is responsive, any questions are resolved quickly

CONS

Not being able to call the support person

Reasons for switching to Oyster

Daylight robbery is a good description of their charging structure

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Very Good EoR company

PROS

It makes it easy to be hired across countries. They are always ready to answer any of your questions regarding any topic about contracts, local laws, and everything. Definitely worth it to give it a try.

CONS

At the moment there is nothing to make me feel uncomfortable with them. They just make life easy on my work.