ROOFLINK
About ROOFLINK
ROOFLINK Pricing
Starting price:
$120.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for ROOFLINK
1 - 7 of 7 Reviews
Dustin
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Game Changer for our Company
Roof.link is fully customizable and not a simple out of the box product. It allows us to create custom workflows that meet our needs, instead of what a developer who has never done our job thinks we need. The customer support team is awesome and switching to Roof.link has saved us substantial money over our previous software, Acculynx.
CONSThere's not much to dislike, but if I was going to knit pick one thing it would be to make the search feature more robust.
Reasons for switching to ROOFLINK
The never ending price increases and the introduction of features that I did not care about. Their customer service was almost non-existent.
Vendor Response
Thank you for your positive review. We're glad to hear that Rooflink's customizability and our customer support team have been beneficial to your business. Your suggestion concerning the search feature is appreciated. We strive to make our roofing CRM services the best and your feedback helps us do this. Thanks for choosing us over AccuLynx.
Replied January 2024
Brian
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
High volume roofing contractor
100% positive. The customer service is exceptional. Not once have we had
PROSThe best part about Rooflink for us is the customizability. We were able to seamlessly incorporate our contracts, service requests, material order forms, all company forms etc. into Rooflink and tag information to fit exactly where it is needed.
CONSAbility to change templates on the fly. We have not found any CRM to do this as of yet.
Reason for choosing ROOFLINK
Rooflink offered many customizable options vs their competitors.
Reasons for switching to ROOFLINK
Our program had limitations and was outdated.
Vendor Response
Thank you for your positive review. We're thrilled to hear that you've found value in our customizable roofing contractor solutions. We acknowledge your concern about on-the-spot template changes and will definitely consider this for future updates. Our goal is to continuously improve Rooflink to offer the very best service to our clients. You're always welcome to contact our customer service for any more queries or suggestions.
Replied January 2024
Daniel
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great Value and Customer Service
[sensitive content hidden] and his team have been an absolute pleasure to work with, and this software has all the tools we need to continue to grow as a company.
PROSYou can tell this software was built from the contractor's prospective, and they take feedback from other contractors seriously.
CONSLike us, they are a newer company. Like us, there are some occasional bugs to work out. Despite that, their urgency and responsiveness in getting those resolved really make this a non-issue. If anything, it is really a positive, as all
Reason for choosing ROOFLINK
Rooflink covered everything we were missing, while also saving us significant money.
Reasons for switching to ROOFLINK
Limited options, poor customer service, and expensive pricing.
Vendor Response
Thank you for your valuable feedback. We're thrilled to hear our software has helped you grow and save money. We work hard to improve ROOFLINK from a contractor's perspective and your acknowledgement means a lot. Rest assured, we're actively working on those occasional bugs. Your patience and understanding are appreciated. Looking forward to our continued partnership.
Replied January 2024
Dana
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy to use
User friendly. Making custom widgets to fit our company
CONSI like everything about Rooflink. Very easy to use.
Reasons for switching to ROOFLINK
To have the ability to customize our company reports
Vendor Response
Thank you for your review. We're pleased our roofing CRM services are user-friendly and our custom widgets fit your company's needs. We made ROOFLINK customizable so roofers like you could have the freedom you wanted. We hope we continue to be your choice for roof repair and installations. Enjoy using ROOFLINK!
Replied January 2024
Brandon
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Roof.Link is a GAME CHANGER
Love this CRM! It’s helped us scale from 1 small rented office to 7 locations and a too 100 contractor in the US
PROSIncredible Automations and everything is already included!
CONSNeed a few more customer service support people
Vendor Response
We're thrilled to hear how Roof.Link has helped you expand your operations! As you've outlined, we are indeed striving to improve our customer service. We're glad our automations and roofing CRM helped you scale your business. Thank you for your feedback!
Replied January 2024
Michael
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Best of best
Does more, faster then any other i have used
CONSNot a fan of QB integration. Wish i could see size of job and material on work not completed
Vendor Response
Thank you for the positive feedback and for choosing our roofing CRM services! We appreciate your suggestions about job size, material visibility, and QB integration. We always aim to improve. We strive to remain your best choice in roofing CRM services.
Replied January 2024
Pranjal
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
A great all-in-one roofing software with simple pricing
All in one roofing CRM software, which helps not only source and manage leads (for example, it has weather alerts and automatically identifies areas with roofing job opportunities), also helps respond to customer requests for quotes/estimates, and managing roofing service delivery from start to finish including managing materials, staff, jobs, invoices. It also has integrations with other software tools like Quickbooks for accounting.
CONSCustomer support can be better but it's a great product/service.
Vendor Response
Dear Pranjal, Thank you for appreciating our software. We're thrilled it aids in your roofing business. Your feedback on customer support is noted; we continually strive for improvement.
Replied April 2024