Anywhere365

RATING:

4.3

(99)

About Anywhere365

Anywhere365 is a call center software designed to help businesses route calls to relevant agents and manage inbound dialogs. The platform enables managers to process and translates voices in real-time using AI-enabled tools. Additionally, Anywhere365 allows teams to connect with customers via text messages and social networking sites on a unified interface. Anywhere365 offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including ServiceNow, Salesforce, Microsoft Teams and Bullhorn.

Anywhere365 Pricing

Starting price: 

$10,000.00 

Free trial: 

Not Available

Free version: 

Not Available

Anywhere365 chatting
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Anywhere365 Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Anywhere365

1 - 5 of 92 Reviews

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Anywhere365 is a must have for corporate world

Overall it's a great support tool. I really depend on it.

PROS

I like the Azure integration in Anywhere365. we often develop and deploy cloud based web applications. Most of the time it's not straightforward. Support from Anywhere365 comes in handy during deployment difficulties. We often get very quick support which help us avoid any major roadblocks.

CONS

Sometimes the call log seems a bit buggy.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

skype is a great communication platform

Overall It is very good. It is a great platform to communicate with people and co-workers.

PROS

It is free and easy to use. We can record videos and share screens which have made my work faster. I can write my status and what I am doing and my co-worker can view my status. I can host a meeting and the meeting.

CONS

Some days back I got the bluff call on skype it was a name written bI and it was not shown in the chats and chats history logs. I tried to search the user but the user was not found. It was shown in phone call history but not in the skype calls. Some time calling does not work. I have to restart my computer or quit and start skype to make calls on skype. I tried to uninstall it, but it reappears automatically.

gregory

Automotive, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2021

Skype for business review

PROS

The chat messenger feature works well for me. I also liked that you can see who l is on the called.

CONS

Navigation is sometimes not easy. Lots of clicking to join meeting.

Reasons for switching to Anywhere365

Changed companies

User Profile

Godfrey

Verified reviewer

Tobacco, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Skype for Business Review

It was a pleasant experience, especially the instant texting. Otherwise, there is superior software available that offers far more modern technology to fulfill the needs of this pandemic time.

PROS

It's fantastic when it's utilized throughout the company since it allows you to rapidly locate other users; nevertheless, that's the only benefit.

CONS

The video call and share screen capabilities aren't fantastic; they work intermittently. Dates are utilized to break up conversation history, and recalling the date of the talk I'm searching for is difficult.

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed October 2021

The First But Definitely Not The Last

Anywhere365 is overall a nice chat system which meets basic requirements properly. If navigation and grouping could be improved, this software would be much more useful but till some big updates are made, I'll mosey my way over to MS Teams.

PROS

The overall experience using this software is decent. If basic requirements are enough to satisfy, then Skype is the right software. I really appreciate that Skype makes it easy for people connect globally and quickly.

CONS

More than any other software of its kind, Skype is always lagging and it drives me up a wall. It'll happen in the worst times too where everything will freeze and the only way to fix it is by ending the task via Task Manager. Doing so makes you close all your chats and then you have nothing. Losing chats is the biggest turn off about this product.