The connection rate is very good considering the price point - which is also good.

Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce.

Overall works great and price is right and integrates with Zendesk and salesforce.

The functionality and cost of this dialer are amazing. The customer service has been fast to respond to any and all questions.

This Software / Interface is user-friendly designed and He is always available if any questions or Support (Technical), hope He is an asset for this company who helped us in a very tough time.

Sometimes when there is problem then it takes time to solve it, it need to work out on this area for uninterrupted services.

Ease and efficiency to operate this dialer and get it working to a perfect capacity are unsurpassed.

The support team did not get back to me on occasion but no big deal.

Our overall experience with Dialer 360 has been primarily positive. The setup and support team allow us to get our job done each day with minimal  interruption.

They give the best support in all aspects and worth doing business. They are trustworthy and can rely on them always.

This dialer has produced great satisfaction as an owner and equally so to my agents. I strongly recommend at the very least do the demo.

I believe they posses an excellent Support Team.

This service is fabulous and I like it. Especially, the uploading the leads is so easy to use.

It has made our daily work very easy. Most highlight of it is its quality.

The best thing about it is the ease of use and the interactive user interface and the thing that makes it truly great is the customer support.

The fluctuation in price sometimes make it tough to manage daily budgets.

I like it because its really easy to use and its 24/7 Real time support.

I've used 360 before in the past and was impressed so when a second program came available I signed up again. Our system is built and working great.

If you have access to Internet, you have a phone, wherever you are. Another advantage is that we can record calls.

Couldn't be happier to be honest. I've used a few various other bits of equipment in the past but Voipstudio I'm happy to recommend.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

The software if fantastic out of the box. Its easy to set up users, IVRs etc.

Perfect and fast customer support. Affordable price and all in one solution.

That way it appeared totally useless to me because whichever number I called it didn't allow me to.

When dialing a call, the mike button is muted until a long time which is sometimes misleading for the user.

I like the cloud functionality of the call recordings.

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

Got a reliable provider, with an all inclusive cost - meaning that is the price we actually pay. The admin functions are also really great.

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Doesn't work too well on android mobile phone, in that it is difficult to navigate around.

This is an incredibly cost effective system and it's quite packed with features.

Occasionally a poor line if internet connection is particularly bad but not a fault of voipstudio.

The main problem I have solved is monetary. In my office there are two workers who are never there but with whom we have to talk on a daily basis.

The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free.

So intuitive, easy to set up, so quick to add users. The cost savings are very attractive.

Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money.

The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Easy to set up and customer service has been very good. Call recording to track feedback and training is invaluable as well as being able to travel and set phones up anywhere including use on laptop.

No more taking notes that you don't understand. In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

The user interface of VoipStudio is very sleek and intuitive. It works best on a desktop browser.

US Dollar

Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features.


Dialer360 uses voices with British and American accents to answer and place calls. Voice recordings are made by Dialer360’s team of international agents.


Dialer360’s predictive dialing feature makes calls automatically, so users can make and receive any number of calls. Users also have access to agent status boards, which let them check on agents’ performance and activities.


This system also includes a database of recorded calls. Dialer360 stores these recordings on a secure server and users can search for recordings by date, lead name, phone number and more.


Dialer360 includes a customer relationship management (CRM) module that lets users track leads and handle all customer-related communications. Agents can use the system’s local caller ID feature to display local numbers to contacts.



LongDescription

Call Transfer

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Blended Call Center

Call Recording

Call Logging

Call Center Management

Progressive Dialer

Contact Management

Outbound Call Center

Inbound Call Center

Call Scripting

Predictive Dialer

Caller ID

Computer Telephony Integration

Chat/Messaging

Manual Dialer

Real Time Reporting

Campaign Management

Callback Scheduling

Dialer360 offers pay as you go pricing plans

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dialer360

In Person

Live Online

Webinars

Documentation

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism.

The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time.


The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce.



Real-Time Analytics

Two-Way Audio & Video

Access Controls/Permissions

Activity Tracking

SMS Messaging

Real-Time Monitoring

SSL Security

Communication Management

Collaboration Tools

VoIP

Call List Management

File Transfer

Call Routing

Call Queues

Text to Speech

VoIP Connection

Audio / Video Conferencing

Mobile Access

Real Time Data

Voicemail Transcription

Ring Groups

Hotkeys

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Unified Communications

Call Conferencing

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Multi-User Collaboration

Knowledge Base Management

Fax Management

Real-Time Chat

Interaction Tracking

Multiple Parties

Conferencing

Open Database Design

Reporting/Analytics

Contact Database

Monitoring

Video Conferencing

Call Tracking

Call Monitoring

Third-Party Integrations

Live Chat

SIP Trunking

VoIPstudio offers two simple price plans based on the number of calls you make. >PAY AS YOU GO ($4.99 user/month): if you have mainly inbound calls, the Pay as you go plan offers just a low monthly fee and then simply pay for the calls you make at our competitive per minute rate. Inbound numbers from $4.99/month. Outbound calls from 1p/min. >2K BUNDLE ($16.99 user/month): if you make a lot of outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month, and covers more than 45 countries. >ALL PLANS INCLUDE: 30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, no support fees.

Dialer360 vs VoIPstudio

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