PIssed Off Cancelling Service Due To Too Many Technical Issues & Lack Of Support To Make It Work.

As the business is in B2C, mobile calls included was a must-have in our purchase process. The setup was very practical and their support team was very helpful.

No real problems with it. Configuring the call routing takes a bit of work.

Frustrating to say the least, I have Sales People that are not located in one office, but all over the world.

Our experience is very positive and if there is an issue it is resolved quite quickly.

Quality and Support, we tried many solutions before, but the Nuacom Platform and the Portal fitted the best for our needs.

The original was a bit more difficult with less features.).

Easy set up due to strong onboarding/ Customer service. Integrates with many tools we use for our sales and support functions.

Nuacom is possibly my favourite thing of the year 2020, thanks guys for making an otherwise difficult year in business much better :D.

The level of customer service really has been second to none and the guys delivering it are very knowledgeable and competent in their job.

The back end is extremely user friendly with almost full control over every aspect of the system without the need to contact support.

Great cost saving and customer support with accessible helplines.

Their Hubspot integration was also a big plus. The Call quality is also great with our Wifi connected laptops.

Excellent, responsive, thorough, professional. Robust low bandwidth employment system.

The call quality is excellent. The team at Nuacom are superb to work with.

Excellent quality calls with major cost savings.

The marketing facilities are excellent, the option to record conversations for training is very good.

Very powerful dashboard. The integration capability is powerful, and easy to set up.

Decent CRM with good integrations but can be better with the functionality and service.

In January of 2021, they charged me again for my annual subscription. I called them back and the guy tells me at first that there are no refunds.

The regular package should have been less cheaper in my opinion. Otherwise, I find no negative remarks as such.

Agile as mentioned provides a reliable service, and geared toward small-mid sized businesses. Larger companies would find better options.

Where to begin...The landing page tool goes down every week. We've lost thousands of dollars in advertising because of this.

Overall, the Agile CRM, is a nice, cloud base App that is very well suited for more of the Sales Industry.

It's almost an all-in-one product, but at a much more accessible price. For the most part, the product is easy to use and I like how you can setup automations in an intuitive way.

Salesforce was bit expensive and we got all the features in agile crm so its a win win situation for my company.

Agile CRM is best for its data processing it can load heavy data in easy way. It can also integrated with github  and also support the service desk activities.

Great and easy-to-use CRM for startups with limited budget.

We are using AgileCRM for our marketing automation and we found this tool excellent and easy to use and operate.

It's costly not every client or organisation have afford it. It is difficult to understand for the beginners because it has some difficult tools.

Terrible customer service. I still haven't been able to cancel my service despite several requests and now going on month 4.

I cannot over emphasize the importance of solid and reliable support.

Successful and efficient. Wouldn't be without it now.

Experience is actually very horrible overall, but you get what you pay for.

It has given me added capabilities that I can use to grow my business. Additionally, the customer service has been outstanding.

What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.

It has good integrations with some of the leading apps like zapier etc, but the free version is very limited.

It was a good experience and the team has built a good product especially the marketing automation part is very well done.

So beware of this company, and the stupid bugs they refuse to fix.

The software is easy to use, the training they provide is fabulous and the customer support is great.

The cost is also a major advantage since we can get the full set based on number of users. Apart from that we love the campaign builder with lots of tools available to create different scenarios.

Customer service was horrible. I eventually tried to cancel my subscription, but they kept charging me for an annual subscription.

It's very intuitive and easy to use. I feel this crm combines the offline and online world perfectly, providing options to track online sales as well as face to face, without overcomplicating things.

Great integration across multiple marketing tools. Social media and email campaign management is a great add.

If you like the price then the system does the job. But its not as comprehensive or user friendly as sales force or Nutshell.

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

Very good pricing and functionality. Very good for start ups.

Easy to setup, great support, love that they continue to develop it.

It has a good interface and very simple to learn. Need improvement in Automation features and customer support.

Easy to use - great training sessions and support.

The support has been very patient and been very informative with some great ideas about how I can get the best out of the software.

Euro

NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wallboard of agents' activities and record inbound and outbound conversations in compliance with GDPR regulations to improve outcomes.


Key features of NUACOM include call queue management, analytics, encryption, user localization, performance tracking, and data monitoring. It includes a smart call transfer functionality, which lets employees forward calls to a specific agent or a group and manually or automatically switch calls from desk phones to mobiles. Additionally, the IVR design tool enables administrators to configure greeting messages, menus or call workflows and record crucial data including custom call ID, number-name, phonebook and more.


NUACOM uses API and Zapier to integrate with several third-party applications such as Salesforce, Hubspot, Pipedrive, Agile CRM, amoCRM, Streak and more.



LongDescription

Real Time Analytics

Call Duration

Call Volume

Call Transfer

Inbound Reporting

Access Controls/Permissions

SMS Messaging

Employee Directory

Real-Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Communication Management

Call Recording

Call Logging

On-Demand Recording

Call Center Management

Call Disposition

Unattended Call Management

VoIP

File Transfer

Call Routing

Multi-Location

Virtual Extensions

Call Queues

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Outbound Call Center

Mobile Access

Survey/Poll Management

Real Time Data

Inbound Call Center

Ring Groups

Customizable Caller ID

Phone Key Input

Hotkeys

Virtual Call Center

Call Reporting

Queue Management

Unified Communications

Call Conferencing

Predictive Dialer

Caller ID

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

SMS Marketing

Computer Telephony Integration

Reporting & Statistics

Knowledge Base Management

Multiple Parties

Outbound Reporting

Real Time Reporting

Conferencing

Open Database Design

Reporting/Analytics

Contact Database

Monitoring

Who Answered Log

Voice Customization

Call Tracking

Purchasing & Receiving

Call Monitoring

Archiving & Retention

Third-Party Integrations

Campaign Management

By-Extension Reporting

SIP Trunking

Automated Attendant

Commenting/Notes

Call Tagging

Pre-recorded Messages

Online Voice Transmission

Quality Management

Surveys & Feedback

Softphone

User Management

Lead Capture

Performance Management

Customizable Reports

Activity Tracking

SSL Security

Single Sign On

Agent Interface

Auto-Dialer

Integrations Management

Automated Routing

Progressive Dialer

Data Import/Export

Call List Management

Text to Speech

Voicemail Transcription

Call Scripting

Role-Based Permissions

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

NUACOM

Live Online

Documentation

Videos

US Dollar

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, project management, a landing-page builder and knowledge base functionalities.


The contact management module lets users record and access customer data such as contact information, interaction records, social-media accounts and lead scores. The software also offers email integration, which allows users to sync data with email services including Gmail, Microsoft Exchange and Office 365 and IMAP services.


Users can track website visitors to analyze customer behavior, and marketing automation tools help users create marketing workflows with a drag-and-drop interface. Users can also send automatic reminders based on time and contact options.


Agile CRM also includes task management functionality. Users can drag-and-drop tasks in lists, sort tasks, add notes and update task status.


Social media integrations allow users to publish and respond to posts on social channels such as Facebook, LinkedIn and Twitter. Pricing is per user per month. Phone and email support is available.



Support Ticket Management

Real-Time Analytics

Engagement Tracking

A/B Testing

Signature Management

Milestone Tracking

Cataloging/Categorization

Website Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Internal Chat Integration

Email Monitoring

Multi-Channel Management

Product Catalog

Mobile Alerts

Time Tracking

Influencer Tracking

Email Alerts

Document Storage

Mass Texting

Proposal Generation

Shared Inboxes

Leaderboards

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Scheduled Messaging

Sales Pipeline Management

Referral Tracking

Workflow Configuration

Contract/License Management

FREE (10 Users)
Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) 
Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) 
Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

NUACOM vs Agile CRM

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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