Telnyx Suite
About Telnyx Suite
Telnyx Suite Pricing
Voice:- Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute Outbound calling: $0.009 per minute SMS:- Long code: $0.0025 per outbound message, Free per inbound message Contact Telnyx for other pricing information.
Starting price:
$1.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Telnyx Suite
1 - 5 of 80 Reviews
William
Verified reviewer
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
From scrappy under dog to industry leader in just a few years
Telnyx handles 100% of our toll free traffic. We would love for them to handle even more of our traffic.
PROSThe Telnyx portal puts everything at your fingertips. Number Routing, Call Forwarding, Endpoint Configuration, Reporting, and even a super easy porting tool. We have everything we need right in the portal. If we have questions or concerns, support is only a call away. And they are great!
CONSThere is very little that I can say that would be considered bad. I think the only thing would be the standard long distance inbound and outbound rates are a little high compared to some of our other carriers.
Vendor Response
Thank you for you review, William. It is great to hear your experience on the Telnyx platform has been a great one throughout the years. We would love to speak more about what we can do from a pricing perspective to win more of your traffic. We will reach out to schedule a discussion. Thanks!
Replied August 2018
Cliff
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Awesome communications choice
Love that it's so flexible, affordable, and fairly easy to use
CONSCouple of gotchas in the initial setup but not a trouble overall
Reason for choosing Telnyx Suite
Twilio does not offer fax services. I'm happy Telnyx not only has fax but also much more.
Reasons for switching to Telnyx Suite
RingCentral support was so hard to get in touch from or get decent help from, and they hit me with $35 of taxes on a $10 bill.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
A Quick Review
It has been functional and the support team is great, even if the reliability of some routes hasn't been.
PROSThe portal is feature rich and once familiar with the interface and the connectivity of features to one another, is easy to navigate. Porting experience has benn great.
CONSToo many service interruptions and call completion issues in Canada, that in some cases are upstream from Telnyx, but still too many.
Vendor Response
Thank you for the feedback. We are continuing to focus on expanding our presence in Canada to ensure we maintain the quality and diversity, resiliency, redundancy we have domestically & in other countries as well. Please keep us in the loop if you experience any other issues as our support team is ready to assist 24 hours a day, 7 days a week, and 365 days a year.
Replied August 2018
Saad
Computer & Network Security, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Easy Affordable and compatible
Its easy to signup, setup and configure, someone with basic understanding of online portals can easily setup and use the service.
CONSThe porting process took longer and a few attempts before it was resolved with the help of support.
Reasons for switching to Telnyx Suite
Better pricing and availability for small businesses.
Andrew
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
The perfect choice for your telephony needs.
The pricing structure is transparent and even categorized by country. The support team is exceptional. I experienced an issue with a credit card that got stuck, and the support team assisted me for hours until the problem was resolved with the help of a real human. There was no AI involved in the resolution process. Additionally, the Control portal is user-friendly and easy to navigate, making it easy to comprehend and select your options.
CONSVerification can be a bit picky when first setting up the account, but after you do get verified there are no further hurdles.
