Telnyx handles 100% of our toll free traffic. We would love for them to handle even more of our traffic.

The Telnyx portal puts everything at your fingertips. Number Routing, Call Forwarding, Endpoint Configuration, Reporting, and even a super easy porting tool. We have everything we need right in the portal. If we have questions or concerns, support is only a call away. And they are great!

There is very little that I can say that would be considered bad. I think the only thing would be the standard long distance inbound and outbound rates are a little high compared to some of our other carriers.

Love that it's so flexible, affordable, and fairly easy to use

Couple of gotchas in the initial setup but not a trouble overall

It has been functional and the support team is great, even if the reliability of some routes hasn't been.

The portal is feature rich and once familiar with the interface and the connectivity of features to one another, is easy to navigate. Porting experience has benn great.

Too many service interruptions and call completion issues in Canada, that in some cases are upstream from Telnyx, but still too many.

Its easy to signup, setup and configure, someone with basic understanding of online portals can easily setup and use the service.

The porting process took longer and a few attempts before it was resolved with the help of support.

The pricing structure is transparent and even categorized by country. The support team is exceptional. I experienced an issue with a credit card that got stuck, and the support team assisted me for hours until the problem was resolved with the help of a real human. There was no AI involved in the resolution process. Additionally, the Control portal is user-friendly and easy to navigate, making it easy to comprehend and select your options.

Verification can be a bit picky when first setting up the account, but after you do get verified there are no further hurdles.

Self Setup and reliability of service is a plus. Really nice customer support quick turn around and good documentation for FAQ and setup guide.

The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined. will try to reach another sales and see if i can get better pricing.

I love the API integration docs and what they have in place. My results came out pretty amazing and the team was more than willing to help me through the process.

Incredible support from the team. I have used others and the support is so slow. These guys have lots of features and data for those geeks looking to see what work and what doesn't. Just amazing.

Nothing specific I can think of. So it's all good.

It worth more than 5 stars If i can give them 100 stars i would They helped me lot they really took my work to another level With a very helpful team The audio is more then great Very very professional site Great SIP service

I can't pay with PayPal anymore .. i think it starts to be common problem

Nothing to say on prices and quality of the services .. very good.

Nothing yet but if i find one i'm sure they will fix it right away.

Support is quick to respond and very easy to set up. Highly recommend

It's easy to set up, prices are great and I don't have to register my number for SMS campaigns

Nothing I don't like so far. I just started using it but so far everything has been great.

The functionality offered via API and the price.

Some documentation is not 100% clear and needs further details.

There is much to like about Telnyx ....from the simplicity of the website, porting processes that are well defined and in a nutshell, it simply works. Great to see hear real people on the phone when working with your account and most importantly the most responsive support Team I have seen.

Would be great to be able to provide the reseller the ability to provide private label subsection to reduce teh overhead when we are reselling to smaller carriers - specifically for number search and porting.

I have integrated many different VOIP providers for voice termination and origination, as well as SMS options but Telnyx is by far my favorite. Highly competitive rate decks for low and mid tier volumes which is great for small and medium enterprises, and even better high volume pricing. A well documented API with loads of examples made SMS and certain voice feature integrations a breeze. 24/7 Support

My only complaint is that certain features pertaining to failover to PSTN for DIDs as well as SMS integration have recurring monthly charges on top of pay per use

Overall, the experience has been very positive and really allowed us to more easily grow both our initial PBX/phone system sales as well as our monthly recurring revenues. We've been a partner of Telnyx for quite a few months now, but I think we are only getting started in how we will be leveraging the Telnyx offering to further grow our business here at LANPRO.

We become our client's carrier, controlling the setup process from start to finish, the provisioning of DID's and voice services, down to the monthly billing. Further, the stability and reliability of the Telnyx platform, in my opinion, is unmatched in the industry. As the title of this review states, Telnyx is a real game changer for us VOIP and PBX vendors!

I honestly cannot think of any con's at this time. You've even taken the pain out of the porting process which has always been a pain-point for us here at LANPRO.

Telnyx allowed us to expand our business and provide best in class services to our end customers with ease. We consolidated our portfolio of partners with Telnyx simplifying our engineering, customer success, and accounting processes with one swell swoop.

Telnyx is the easiest partner to work with! The platform as a whole is fantastic which also includes their backend team. Start a chat if you have an issue (which is very rare) and they are there to assist. We basically call our partnership "set it and forget it" with Telnyx. Their API engine and access to superb as well!

There's not a lot to say here if anything at all. We haven't run into an issue that has displeased us.

Overall I'm very happy with Telnyx. Their knowledge of porting and phone routing is great. I couldn't ask for a better group to work with. Over all the reliability is good almost great.

I like the broad range of features. The support team always helps very promptly. Their prices are as good as it gets for SIP services.

Accounts from time to time will become unregistered. When this happens the tech support doesn't seem to understand what would cause the issue. It doesn't happy a lot but when it does its 5-10 mins at a time. And not all connections go down just some and all my things go to the same site so i don't think its on my end.

A reliable VOIP provider and technical support was always helpful when we had technical issues, (was not a telnyx issue )

Reliability and Flexibility, Multiple SIP registrations gives us the flxibilty route each indivisual DID to a different SIP registration allowing for redundancies implementation

We would love to see a basic SMS send-receive interface or integration with a front end like frontapp.com

Very bad in terms of the security of the platform.

The price is cheap than its competitors

The customer support is very bad. My account keys got hacked twice my account got hacked and I cannot log in even after talking to there support they mention the account don't exist but 10 minutes I received an email from their app stating someone from another account accessed my account. Furthermore as my account was not working I thought it is all good by my Credit card get started to charge and there is no way I can talk to anyone in their team. Again they never take responsibility of any hacking that happens to the account due to their system and pass it to customer. I will suggest to avoid this service provider as we have switched back to our old providers due to security concerns.

Call quality is superior and tech support is very fast and helpful!

World Wide locations... even Sidney Australia!

Monthly charges even though not using it sometimes

My overall experience has been very positive. I work in a technical support capacity and they’ve definitely made my life easier on many occasions.

I love the support. These guys are very quick to respond and will put in the time to get your issues addressed or questions answered. The interface and features are also great, user friendly and useful.

I have yet to run into issues that weren’t resolved by the support team.

really good and has helped manage numbers easier

Its easy to use and has live chat which is useful, and easy to filter for specific numbers as you can filter by different variables.

layout is a bit unorganized which could be improved and when they sent the chat transcript its a bit confusing.

simple app to receive sms on iphone or better instructions. i combine telnyx with groundwire on my iphone. a simple instruction how to get groundwire receive text messages would do too.

i am just a user. I moved my usa phone number to viop to allow me to receive it everywhere. I receive a few phone calls and text messages a year. So i want to keep the cost low I would love a simple sms app to use I know one app that works but the cost (5 $ per month) does not fit my use

Telnyx is the easiest way I have found to spin up and forward numbers for offices.

My use case limits my exposure to the rest of the features and functions -- that is the biggest con. We use Dialpad as our softphone application -- I wish we could have Dialpad push our traffic through Telnyx.

That it is self serve. I can purchase and configure everything I need myself in minutes. The online support chat is outstanding too. I can get my questions answered immediately and also technical support right away on demand.

Would like some description fields for my config entries.

if you want the best just use the best telnyx is the best site you can use for VOIP call quality is amazing the customer support are really helpful also the flexibility of Telnyx platform is very good

To verify account with LEVEL 2 .. it's very hard to do it they asking for too much information