All XaitCPQ Reviews
1-15 of 15 Reviews
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Bert
Verified reviewer
Shipbuilding, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Bert Thijssen B. Hepworth and Co Ltd
It has been only positive in all these Years I have worked with Blueprint CPQ
PROSWe use Blueprint software for more then 20 years. Without the Blueprint software it would takes us much longer to create quotes and drawings. It is absolute brilliant and the service is great. To much as soon as you start working with it you will find out how easy it is the work with. The system offers a flexibility to amend things without having to be an IT wizard.
CONSI cannot think about anything. We would not being able to do so much in such a short time.
Vendor Response
Thank for your review Bert. Good to hear we are still helping you achieve your objectives and adding value to your business. Kind Regards Kevin Geraghty CEO & Co-founder
Replied October 2018
Stephen
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Very flexible and easy to use software
We are currently changing over from BluePrintCRM to BluePrintCPQ and will be using it on our websites to configure products using changing images. We have found in the past that getting a good product configurator that would change the images for complex products with lots of variations, get an accurate price online and deal with taking deposits online was impossible. With BluePrintCPQ this is now possible and with the help of customer representative and the support team, we will be changing all our websites to use the software.
PROSYou can set it up to deal with even the most complicated products. I have not found anything I cannot get it to price. Getting the website images to change with the different parameters is also a lot easier than other programs.
CONSAt first it was the lack of instruction manuals but that said if you raised a support ticket it got dealt with straight away and someone either wrote an explanation or showed you how to do it.
Vendor Response
Many thanks for your kind review Steve. Great to know that we are continuing to help you enhance your processes and achieve your organizations goals - I shall make sure the team is aware of your appreciation. Kind Regards Kevin
Replied October 2018
Nick
Nanotechnology, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2024
Its a decent, yet clunky, CPQ
Mixed. OVerall customer support and engagement by the account manager needs to improve. We feel very much out in the cold.
PROSThe licensing mechanism is easy to follow which users have access to which environments. We have access to the SQL DB to perform custom reports. The customer support team are always "trying" to be supportive, but they seemingly lack technical resources behind them to action improvements or fixes quickly.
CONSCustomer response is on average <48 hours. Customer support (resolution) is weeks to months on average. Continual overdependence on their R&D team.
Reason for choosing XaitCPQ
Its was the incumbent before my time. Has been in place 5+ years
Chris
Computer Networking, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2024
Xait Review
Lots of control and customization, UI is easy to look at.
CONSNavigation can be a little confusing, there could be more on the screen at a time/help or pop up comments could be added more.
Anshu
Education Management, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
XaitCPQ Great Tool
We love using this tool as this is saving lots of time.
PROSIt is very friendly and lots of information can be found and stored in this with time saving and price management is very easy.
CONSOnly new entry takes lots of data input but its okay we can manage this much.
Brian
Medical Devices, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2018
BluePrint Review
We use it as a product configurator, with the output being a quote we present to our customer.
PROSEasy to tailor to our needs. Quick response on requests to modify to meet our needs.
CONSNo issues. Had a great experience with the product.
Vendor Response
Thank you for taking time to review BlueprintCPQ Brian. It is very much appreciated. Kind Regards Kevin Geraghty CEO & Co-founder
Replied November 2018
Jasmeet
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great tool for preparing quotes & proposal
Great experience !!
PROSI loved the Xait tool for preparing the quotes & proposal, easy to use, Low maintenance , easy to access
CONSMore Currency to be added in xait tool like INR and another country Currency
Gitika
Education Management, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Love Xait tool CPQ Tool
Xait tool CPQ is really helpfull in many aspects price management , Quotes, Billing etc
CONSI truly believe their is no reason of like least about Xait CPQ
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Blueprint Review
enables us to send out far more quotes and drawings than if we had to do them all by hand.
PROSGreat functionality, self genration of part numbers
CONSnothing springs to mind,
Alexis
Graphic Design, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
faster quotes and easy to use
From first sign up, BP team have been helpful and guided us through each step. Support is quick when needed and implementation was super easy.
PROSEliminated errors from our quoting process, Support was quick and extremely helpful. Guides through how to produce a quote. Pricing summary is quick and efficient. Tools tips can be added which makes the process easier.
CONSCreating document templates can take a little long
Vendor Response
Thank you for your postive review of our CPQ software, we are pleased that you have eliminated errors from your quotes and that implementation was easy and your support through this process was a good one, we pride ourseleves on good service during all stages of getting CPQ softward incorporated into your business processes. Since this review in 2018, we have significantly improved the way document templates are produced and this is no longer an issue for our customers.
Replied January 2020
Mario
Industrial Automation, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2022
Easy and Friendly to use
Is nice, anyone can learn to use it with no trouble
PROSIt works with no trouble, easy to use , easy to learn, if you are looking for an easy way of quoting and getting prces for your team it is a good tool to have
CONSIf you quote directly form the software it needs might need a little more work on the quote template
Vendor Response
Thank you for your very kind and helpful review, it is much appreciated. With regards to your comment on the template - if you mean that it would be helpful if you did not need to manipulate or further edit the output before sending, then this is indeed possible and we will let your administrator know how this can be achieved.
Replied August 2022
Gemma
Semiconductors, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Overall a good CPQ system
It is a user friendly software and the support team are helping us to customise the product to suit our business
CONSDeployments can be tricky if need to deploy a small fix all the products need to be sent for deployment The output documentation isn't great and takes a lot of administration effort.
Lisa
Automotive, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great product
Customization abilities. This software is easier to use for admins and for the end users to create quotes.
CONSSo far nothing really comes to mind as a negative for this software.
Reasons for switching to XaitCPQ
Looking for an easier way for sales folks to build quotes, order parts lead time and better manage builds and stock.
Vendor Response
Thank you Lisa for your positive review of our CPQ software. We are pleased you find this software easy as an admin user and also as an end-user, this is really important as being able to configure products in house is a cost-effective solution for your business.
Replied December 2019
Charles
Wholesale, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great CPQ for smaller businesses
Highly customizable product, price point is more sensible for small organizations that only need a few licenses, great customer support
CONSSome features weren't necessary for our company's stage, but may be useful later
Reason for choosing XaitCPQ
Price
Vendor Response
Hi Charles, Thank you for your very positive review, we are pleased your free trial was something you found useful and that our CPQ software appears to be a good fit for Wanderfuel. Our competitive pricing is something that we get a lot of positive feedback about from businesses like yours and indeed larger organizations too.
Replied January 2020
Mohamed
Electrical/Electronic Manufacturing, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Excellent service
Everything is amazing from the interface till the maximum hardware
CONSNothing I can see is bad. Everything looks great and excellent