All GoComet Reviews
1-25 of 50 Reviews
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Siddesh
Verified reviewer
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2023
Comprehensive Approach and Visibility for our Logistics Details
It has provided a single platform to track all shipments, eliminating the need to visit multiple websites.
PROSInstead of having to monitor multiple websites for each shipment, we have the convenience of a single platform that provides us with complete visibility over all of our shipments. This not only saves us time and effort, but also offers numerous benefits such as predictive estimated time of arrivals (ETAS), real-time delay alerts, and geofencing capabilities. With this comprehensive solution, we can efficiently manage our logistics and stay informed every step of the way.
CONSTheir invoice reconciliation module could be improved by having the ability to read photocopies of vendor bills. Currently, their OCRS only read PDF versions.
Prakash
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
An exceptional and efficient invoice matching solution
It reduces misunderstandings and saves time by centralising communication within the platform and doing away with the need for sporadic emails and phone conversations. By allowing customers to follow their shipments and get immediate access to crucial information, the consignee access tool improves transparency and customer satisfaction. My ability to recognise trends, gauge vendor effectiveness, and enhance logistical plans is made possible by the extensive analytics and reports. I can increase cooperation, streamline processes, and provide first-rate customer service with GoComet.
PROSWith its simple functionality and easily navigable UI, GoComet is revolutionising the field of logistics management. By giving me access to a single hub, I can effortlessly manage and keep an eye on all of my shipments with the utmost convenience. With its intense concentration on in-the-moment visibility and unwavering correctness, I can firmly seize the ability to form sound judgements and effectively combat any unforeseen challenges.
CONSEven though GoComet has powerful communication tools, I wish there were more ways to customise templates and notifications to match our unique branding and workflows.
Shwetha
Import and Export, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Elevate Data Synchronization and Enhance Tracking Effectiveness
GoComet's solutions, GoTrack and GoProcure, have played a crucial role in meeting our distinct requirements. The REO Module has notably enhanced our month-long tenders, while GoTrack has delivered precise monitoring for our extensive shipment volume, coupled with personalized notifications.
CONSThe products have successfully met our need for synchronized data between liners and accurate shipment tracking, resulting in a minimal number of challenges encountered.
Sudha
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Efficiency and improvement in Logistics
centralizing communication within the platform, it eliminates the need for scattered emails and phone calls, reducing miscommunication and saving time. The consignee access feature enhances transparency and customer satisfaction, as clients can track their shipments and access important information directly. The detailed analytics and reports enable me to identify trends, evaluate vendor performances, and optimize logistics strategies. With GoComet, I can streamline operations, improve collaboration, and deliver exceptional customer service.
PROSGoComet revolutionizes the landscape of logistics management with its effortlessly navigable interface and easy functionalities. By affording me a consolidated hub, I can flawlessly oversee and monitor all my shipments with utmost ease. With its deep focus on real-time visibility and unwavering accuracy, I can confidently seize the power to make correct judgments and actively tackle any unforeseen obstacles.
CONSI would appreciate more customization options for templates and notifications to align with our specific branding and workflow
Rushabh
Logistics and Supply Chain, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great companion for shipment tracking
The precision of tracking and the prompt delivery of tracking data have brought about a significant improvement in our payment cycles. This has been a substantial advantage for our financial operations. I have the ability to tailor the reports to align with the specific format we employ internally, ensuring a seamless integration. The team's exceptional adaptability further enhances the overall excellence of our operations.
CONSGoComet's coverage for ocean freight is more comprehensive than its coverage for road freight. While this isn't a major issue, a more balanced coverage would be beneficial. However, their ocean and air coverage is unparalleled. They've even managed to track NVOCCs for us
Celine
Verified reviewer
Accounting, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
A Great LRM platform to work with!
Gocomet provides me with a comprehensive overview of truck placements, which are performing well for our parent customer. I am extremely satisfied with the positive results it brings us in terms of real-time truck visibility.
CONSI have been dissatisfied with the some prioritization differences given to some of our tickets submitted to the service desk. However, I am pleased to share that there have been significant improvements in this area recently.
Adnan
Verified reviewer
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
effortless shipment tracking via OCR
It helps us manage our shipments end to end over the platform .
PROSThe tracking via OCR feature is a big win , it has made tracking shipment so much simpler. our logistics team directly mails the PDF copies of BL to GoTracks's system mail id, after that their OCR technology automatically reads those PDF & creates tracking over platform
CONSThe fact that they only allow PDF formats of BL is a bit limiting but its not a big issue .
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
GoComet visibility platform review
Very good.
PROSThe overall experience has been tremendous, and we are getting instant updates and alerts of all the shipment arrivals and gateouts when needed.
CONSThey can improve the search bar performance, it glitches sometime, no major issues other than that.
Raj
Logistics and Supply Chain, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
A solid LRM platform
What has proven incredibly beneficial about Gocomet is their ability to effortlessly track drivers, enabling us to furnish our customers with crucial details such as trailer numbers, real-time locations, and accurate estimated times of arrival.
CONSI'm not a fan of the frequent password updates. With many of us using the same credentials, it becomes confusing every time we have to make a change.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Ability to track third party carriers
The platform is effective to track third party NVOCC which is a plus point for cargo visibility
CONSLast minute freight bidding issues can be resolved by the team
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2023
Streamlining Logistics simplified approach
Detention and demurrage is easily handy. Containers tracking can easily track.
CONSNeed to have option for exchange rate changes
Nataliya
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Thank you, GoComet! Our team and customers love your tracking software!
What I like about this software is a lot... but what stands out most are the following: 1. Visualization - This tracking tool has a map with the ship's projected course and actual course as the ship's course progresses. 2. Planned vs Actual Dates - Conveniently shows the planned dates of departure and arrival as well as the actual dates. 3. Notification of delays - Shows delays in red and by how many days the ship is delayed. Also, receive these notifications via email! ***4. Integration with our system =) so customers can view the location/status of the ship carrying their cargo on their HaulMatch account. Available on demand whenever they log into their HaulMatch account (on mobile or PC). No need to create additional accounts, go to third-party websites, call, or email our team about ship status and arrival dates - it's all in one place for our customers.*** 5. Customer service and follow-up. The Go-Comet team regularly follows up on our satisfaction via email and brief video calls, and they take our feedback into account.
CONSThe downloadable excel reports are a little long but they are very detailed. We generate them every quarter to review the shipments GoComet is tracking. One thing I'd like is to be able to do is choose the columns that go on that report before it's generated.
shaik
Logistics and Supply Chain, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
A Leap Forward in Logistics Management with the help of consolidated data
GoComet has simplified the consolidation of tracking data to quite an extent.
PROSThanks to GoComet, the arduous task of consolidating tracking data has become a breeze, making my work significantly more streamlined and efficient.
CONSThe absence of SKU level visibility on the User Interface (UI) Dashboard can be slightly inconvenient. However, this is not a significant issue and doesn't detract from my overall positive experience with GoComet.
Sanjay Kumar
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
GoComet is a Dependable Resource for Freight Forwarding
I really like the visibility that GoComet provides. The AIS/Geofence feature is a standout for my company. With the help of geofence updates our consignees gets a trigger notification when the vessel arrives with 20km radius of POD.
CONSThe SKU level visibility not being on the UI Dashboard is a bit of a bummer. Its on the roadmap and the team has committed a timeline of Sep 2023 for building that.
Amit
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Transline feedback on the platform
We get instant notifications of delayed shipments- something that was not available from the official websites of carriers out there.
CONSgeofence alerts can be across all the milestone rather than just arrival
Vendor Response
Hey Amit! Thank you for your feedback I'd like to inform you that the query regarding alerts can be addressed by the new developments made. Please contact either the KAM/CSM assigned or our Support team to know more about this.
Replied September 2023
Raj
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Powerful AI tool for EXIM shippers
Gocomet ensures that every process like shipment tendering, invoice and freight dispatch documentation and shipment updates are automated and stays in one piece for our team to utilise.
CONSThe platform is built keeping international shipping in mind, I dont see any major concerns with the solution.
sameer
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Practical Solution for Modern Freight Forwarders Like Us
The Predictive Analytics feature is a game-changer. It's not just about tracking; it's about making informed decisions. GoTrack preditict delays for us by providing more realistic Predictive ETA.
CONSGoComet does not provide port level data/port integration, but its not a deal breaker
tanmay
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2023
No regrets with gocomet
For a traditional company that relies on TMS systems, this is the first time we are moving ahead with a supply chain visibility platform like gocomet and the results that we are seeing is promising
CONSSo far everything has been great about this solution
Vendor Response
Thank you for the feedback.
Replied September 2023
Ramesh
Import and Export, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
We are impressed with the Predictive Analytics feature offered by GoComet.
Their Predictive ETA truly stands out to me. Additionally, their support services are exceptional. I wholeheartedly recommend utilizing their platform.
CONSThe restriction to only PDF format for BLs is somewhat limiting. However, it's not a major issue.
Dhiraj
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
LRM platform for logistics and procurement professionals
We have been using their goprocure and goinvoice platform and so far the visibility over contracts from bidding till end invoice reconcillation has been seamless
CONSWe saw initial hiccups in consignee dashboard mapping but this was resolved later
Jelna
Accounting, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy functionality integrated into logistics
I appreciate the tracking functionalities, which allow me to offer real-time updates or share links for our customers to easily monitor the tracking progress. This feature is truly impressive.
CONSPresently, not all trailers have the capability to offer estimated arrival times. However, the prospect of having all trailers integrated into the system is highly promising.
saloni
Logistics and Supply Chain, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Stable freight RFQ management software
We are able to avoid monopolistic nature in freight biddings of spot and contract by using gocomet, which gives equal chance for all the vendors
CONSThe platform can have regional language setting for native users to use easily
Vendor Response
We are taking your feedback to our team. Thanks for your input! We really appreciate it.
Replied September 2023
Satpal Singh
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
LP review
Very good
PROSUser friendly & great service from Gocomet team
CONSRegular local charges update of carriers & airline
sanket
Logistics and Supply Chain, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2023
Gocomet is easy to use freight management software
Communication with teams and consignees has experienced a dramatic improvement, seamlessly facilitating the dissemination of vital information and fostering stronger collaboration. Gone are the days preparing tracking reports and conducting painful analyses by hands.
CONSThe absence of port level data/port integration is a bit disappointing. However, it's not a significant issue and doesn't impede my work.
Shodhan
Import and Export, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Every day visibility over load
Platform should send more interactive excel report
PROSThe platform gives all the information in single place, different teams can collaborate easily
CONSThe platform should share more interactive excel report