Accelo Software


 

Accelo is a cloud-based Service Operations Automation (ServOps) solution that allows users to manage all client-related activities. This solution is suitable for businesses of all sizes across various industry verticals.

Accelo automatically sends template emails, creates follow-up meetings and updates fields like due dates. It can integrate with other solutions, so users can access all client-related information from one unified place.

Accelo provides a centralized email inbox system where any team member can access client-related information. All client-related information is stored and archived, and it can be easily accessed with a global search tool. With Accelo's mobile application for Android and iOS, users can access all the features of the solution remotely.

In addition, the mobile application offers various features including an activity stream, timers, a sales module, project management, time tracking, issues and tickets and email collaboration.

Accelo offers services on a monthly subscription basis that includes support through an online knowledge base and via call.

 

Accelo - Activity stream
 
  • Accelo - Activity stream
    Activity stream
  • Accelo - Calendar adjustments
    Calendar adjustments
  • Accelo - Integrations
    Integrations
  • Accelo - Project dashboard
    Project dashboard
  • Accelo - Unified team schedule
    Unified team schedule
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

5 Reviews of Accelo

Showing 1-5 of 5

 

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DANIEL from SISA CONSULTORES
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

COMPLICATED COMPARE TO ANOTHER SOLUTIONS OUT THERE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I GIVE THIS QUALIFICATION TO ACCELO CAUSE COMPARE TO OTHER SOLUTIONS IN THE MARKET IS VERY DIFFICULT TO DEPLOY WHEN YOU DONT PAY WITH THE DIRECT VENDOR THE SERVICES. I BELIVE THAT THERES OTHERS TOOL´S MORE INTUITIVE OUT THER

Pros

ALL YOUR INFORMATION IN ONE PLACE SECURE AND MOST OF THE TIME AVAILABLE, ALSO YOU CAN GET ACCESS FROM ALL YOUR FAVORITE DEVICE´S.

Cons

IS VERY DIFFICULT TO CONFIGURED IT IF YOU DON´T PAY THE ACCELO IMPLEMENTATION, IS NOT SO INTUITIVE AS OTHER SOLUTIONS IN THE MARKET, PEOPLE GETS VERY FRUSTRATED WITH THIS TOOL.

Review Source
 
 

Sunny from IdealUser
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Accelo is an excellent service that allows you to take your business to a higher level. it easily helps in project management, time tracking, issues and tickets.

Cons

I think that the tool can further be expanded to help with marketing outreach. one more thing that is time consuming

Review Source
 
 

Melissa from Reach Digital
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Awesome platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Support team and onboarding experience is fantastic.

Pros

Centralizes client retainers and billing into simple views that are easy to manage. Ability to view retainers/projects/sales verticals at a high-level while easily able to drill into specific client views is awesome.

Cons

The ticketing system is not the greatest. It is VERY easy for tickets to get lost in the shuffle for users who manage a mix of ticket and task items.

Review Source
 
 

Shawna from Ascent Solutions
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

TimeEntry/Expenses/Invoicing

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Though we don't use all of the features we do use it for several key functions including TimeEntry - Expense reporting - Invoicing etc. Nice to have one system to avoid numerous integration points, and reduce redundant data entry. For a small company we found it cost effective in comparison to others and keeps everything in one organized spot for increased productivity.

Cons

Can be a bit touchy with removing users. Removing a user shouldn't delete them from ever existing in the history. Know what you're doing-take advantage of their training.

Review Source
 
 

Jennifer from Infinite Campus
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Great PM tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy Drag and Drop functionality
Unique ability to schedule tasks and activities down to specific times
Office 365 and Google Integrations for easy communication and calendar updates
Time tracking Software and analysis easy to use
Workflow automations

Cons

Could benefit from more robust reporting options
Multiple modules means you may have to purchase additions to get everything you need

Review Source