The idea is great, we love using the ats and call list functionality and are driving this in our business, so far well received.

A supplier who cares about the customer - not just to make money, but truly cares about the people, the end users - Inspiring.

It's an awesome ATS, customer support is very responsive & can make custom to your workflow with enterprise edition.

I love how organized the software is. There are so many intricate components, and the sections allow us to categorize the work flow better.

The flow of the work stream and lack of process is annoying. It's difficult to map to a current customer retention process.

Its been problematic and terrible since the beginning. We will be switching in short order.

I like that the software is highly customizable, user friendly, and reasonably priced. Every time I have reached out to tech support they have been responsible and helpful.

Bullhorn is very user-friendly and perfect for a staffing/recruiting firm who is just starting out and in need of a candidate database.

Overall very satisfied, every excited on how new capabilities are provided on software.

We only found out when we contacted them with the issue - crazy bad execution on their part.

Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.

All over the it is good and useful software one can use for full Recruitment cycle.

You can add more than 1 candidate record more than once which means that there is a data redundancy. This should be avoided at all costs.

It serves it's purpose for a mid quality service. And average benefit to the user.

I like the ease of use and working with customer support. I enjoy the tools it offers to help make the job easier from an end user standpoint.

I think Bullhorm has a great user interface which makes the software really easy to use. I also like it offers a good range of integrations with third parties.

I like it's ability to track and log activity and it's ease of reporting. I know what my call count is at all times and the number of calls I need to make to hit my number.

Ease of use, the sytem allows me tofind and add information with the greatest of ease.

Candidate management has always been a struggle for us but Bullhorn does a wonderful job in helping recruiters succeed on our daily tasks.

Overall, I think that the software was effective and easy to use. The software had up-to date features that made the experience of using the software pleasant.

Great API for access to develop custom functions, great support for enterprise customers.

The communication was poor- their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error.

Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used.

I love Bullhorn to maintain my talent pool and inventory. This is a great way of saving candidate Data and then accessing it whenever we need it.

The speed (or lack thereof) when loading each screen is terrible. The support staff can access your data without your knowledge.

They then continue to expect payments to be made to them and will make contact regularly to make demands, while completely ignoring and refusing to act on the unresolved issues.

Bullhorn provides the utmost ATS, we can easily keep a track of the candidates and the scrutinization becomes easy with the desired keywords set. The user interface of the software is also good.

I have trouble with looking at everything and staying organized with those functions.

Its OK, better than others out there but has a long way to go before we'd consider it perfect.

I like the ease of use the fast tracking of suitable people and the easyness to keep track on everthing.

The customer service is horrible - honestly the worst I've ever seen.

User friendly to those who have worked with applicant tracking systems or CRMs. Good integration with other systems.

I enjoyed the reminder emails that would automatically be sent every week to remind me to enter and submit my time. It was also great to be able to see all previous weeks' hours and history.

Because there are so many types of one function, it becomes too cluttered and difficult to use. The quick access is lacking with this system and the pricing did not sit right with me at all.

A manager was brought onto the phone and we were told they would get back to us with a concession because of the severe service disruption.

What I like most about Intercom is that it makes conversing with our customers super easy.

Really nice and easy to use. Definitely worth checking out their automation tool sets as well.

Overall, our experience with Intercom is quite good. We like the product and we use it daily.

Intercom has been a wonderful experience, it is simple to use, effective, and well worth the money to keep connected with your clients.

Beyond the pale in terms of inappropriate and unprofessional.

Sometimes messages get lost and its tough to find the message trail of particular string. Sometimes unable to identify customers.

Things don't work well, customization options are very limited, users and customers get frustrated often and messages get lost in the abyss.

It's so powerful and easy to use. It was effortless to set up, and all our business users (who've never done customer support before), find it very easy to use, and the users love it too.

It integrates perfectly on the website. I also love that they are constantly coming up with new features to help our workflow.

Wonderful experience, I really enjoy using the product (even on other companies websites/products!) and would highly recommend.

A good, cost effective platform to interact with customers.

Also has strong integrations with a lot of other tools we use. It's great for being able to manage users of our SaaS, and contact them via email or a message within our app.

Intercom is really a state-of-art piece of software. If integrated properly, it can take care of amazing spectre of key activities in any company.

I also like how it gives us statistics on what is my team's response time, etc. I love how easy we can set up a business hour rule, auto-responses, and tours.

I like how this is very universal and easy to communicate with others. It is seamlessly on any website and you can communicate very quickly.

Their customer success team is great, even on the days when I'm not the most gracious customer.

The ability to converse with our customers quickly and seamlessly between email and the messenger app is great.

Intercom is super easy to set up and has the best UI / UX by far.

Great experience, we switched over from Sendgrid and prefer Intercom despite the higher price.

Intercom is great I use it daily as a support agent and get compliments on how nice it looks integrated into our website/app daily.

Overall, this is a great tool. If you do customer support, this is a great way to get started.

It can be confusing to use. The API CAN be confusing at first since there is a lot of terminology they use.

Overall I would thoroughly recommend intercom, it is easy to use and a great product.

I love that in this software you can tag people in conversations if you need their help and get the customer taken care of quicker.

I love going in an building efficiencies. It's saved me a bunch of money.

I liked that it alerted you on replies and new messages almost instantly. This was the first conversational/relationship platform I used for work and it was good enough.

I have had a great experience and I really hope they keep implementing this fantastic solution.

I like that users are able to reach us at Mercurie for our flagship product. I also love that we are able tosend them emails triggered by rules set by us.

Unreponsive and caused a severe service disruption.

The menu layouts can get confusing and I do get lost now and again on the GUI.

Intercom is super easy to use. I love being able to jump on chats and help our users instantly.

US Dollar

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged.


Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships.


Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness.


Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.



LongDescription

File Management

Commenting/Notes

Real-Time Analytics

Job Board

HR Management

Status Tracking

Employee Onboarding

Application Management

Interview Management

Resume Database

Customizable Reports

Access Controls/Permissions

Activity Tracking

SMS Messaging

Internal HR

Candidate Tracking

Job Application Management

Referral Tracking

Electronic Signature

Applicant Tracking

Recruiting Firms

For Staffing Agencies

Pipeline Management

Social Recruiting

Talent Acquisition

Customer Database

Resume Storage

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Assignment Management

Full Text Search

Data Import/Export

Email Templates

Self Service Portal

Contact Management

Configurable Workflow

Temporary Staffing

Mobile Access

Compliance Management

Recruitment Management

Candidate Profiles

Social Media Integration

Job Posting

Workflow Management

Email Management

Candidate Management

Job Requisition

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Resume Parsing

Data Visualization

Reminders

Resume Search

Customizable Templates

Calendar Sync

Billing & Invoicing

Interaction Tracking

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Payroll Management

Customizable Forms

Job Tracking

Boolean Search

Client Management

Interview Scheduling

Pipeline Reports

Tagging

Third-Party Integrations

Onboarding

Task Management

Document Management

Search/Filter

For Recruiting Agencies

For Startups

Performance Management

Approval Process Control

Employee Self Service

Tax Compliance

Payroll Reporting

Direct Deposit

Mac OS

Web browser (OS agnostic)

Windows 8

Pricing varies and depends on the business' recruiting needs.

Contact Bullhorn for further pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Bullhorn ATS & CRM

In Person

Live Online

Webinars

Documentation

Videos

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up your team to work on higher value customer conversations.

Bullhorn ATS & CRM vs Intercom

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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