Bullhorn CRM Software


Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged.

Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships.

Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness.

Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.

Dashboard
Dashboard

Dashboard

Opportunity list

Opportunity list

Company list

Company list

Contacts

Contacts

Pulse Digest

Pulse Digest

Mobile view

Mobile view

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



116 Reviews of Bullhorn CRM

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 116 reviews

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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great ATS (Application Tracking System)

Pros

The ATS piece of Bullhorn is the best in the business. The way candidates are managed and organized there is nothing better. The tool has a great way to track candidates from the applications to the placement stage and is very user-friendly. The tool also integrations very well with tools such as Broadbean and Daxtra which makes searching for candidates even better.

Cons

There is not much ability to customize the platform. IF you can keep you business to as close to 'out of box' as possible, you will be thankful.

Also the true CRM piece of bullhorn does not comapre to competetors such as Salesforce

Review Source: Capterra

Tony from Lifetime Products

Industry:  Manufacturing

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

October 2018

Clean Product that Facilitates Communication for Sales and Recruitment

Pros

Bullhorn is a Customer Relationship Management tool with a clean-and-simple design and many useful functions. Syncs well with Outlook. It can easily handle as many contacts as you need to manage with good sorting and searching capabilities, facilitating communication between Sales and Recruiting. When searching for a client or recruitment candidate, ALL of the available information is returned--so instead of just contact info, there is also a history of all their activity, including emails. Bullhorn CRM is also great for new hires because the interface is intuitive and doesn't require a lot of training.

Cons

While Bullhorn CRM is an easy to learn and use product, with the exception of the Pulse feature, it's not particularly innovative and doesn't offer any features that stand out as far as I can tell. Reloading pages and refreshing appointments can take longer than it seems like they should. However, they are making consistent improvements to the product so this could change quickly in a future version.

Review Source

Colleen from SIE Consulting Group

Industry:  Consulting

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good CRM with a couple of exceptions

I think it's a good CRM option if you're looking for something other than Salesforce.

Pros

-Great place to log and track customers company-wide
-Saves time
-Helps tremendously with organization
-Exceptional customer service
-User friendly for the most part
-There is a "Task List" that is really beneficial for helping you keep track of what you need to do in x amount of time

Cons

-Not a fan of the app - it's functionality is poor
-Not all the tools that we use integrate with Bullhorn
-They're constantly making "improvements" but the improvements are not easy to keep up with

Review Source
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

October 2018

BullHorn: Is it worth it?

Overall I love BullHorn without this I don't know what would my recruiting life would be. I highly recommend this product to all the recruiters out there. A great tool that has everything.

Pros

The interface is very user friendly, easy to navigate especially for first time users. It has great features such as mass email, saved list where I can track all my candidates, planner where you can put special updated on your candidate such as interview schedules and also a great platform to source for candidates. BullHorn is my bestfriend since I started recruiting and it is a great help, I get a lot of candidates here.

Cons

The only problem I have with BullHorn is sometimes it is slow and it will log you out if you are inactive for around 1 hour.

Review Source: Capterra

Kian from MicroSourcing

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great software for HR needs

Friendly to use!

Pros

I like the functions - it has wide variety of functions and friendly user interface

Cons

It is 'slowding'. It loads but there's an opportunity to make it faster

Review Source: Capterra

Ramon E. from Far Eastern University

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Ideal ATS for Recruiters

Pros

Bullhorn is good when it comes to applicant tracking. You may update the status of your candidates in real time.

Cons

The interface is not appealing and sometimes the system is slow.

Review Source: Capterra

Richard from Alluvion Staffing

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Clean CRM Design

Bullhorn is definitely one of the better CRM softwares available on the market. It has a clean, well-designed interface with plently of features for the average user. The support team a Bullhorn is great; we always had a very good experience with them. As your company grows, this CRM can grow with you but it can get expensive.

Pros

Bullhorn is a well designed platform. The User Interface was my favorite aspect of the design. The functions are easily located and navigable. Everything has a clean, organized appearance with intuitive design.

Cons

Bullhorn lacks some of the functionality of other CRM platforms. For smaller companies, it should be adequate but as our company grew, we found the need for functions such as integrated email and forms building which Bullhorn couldn't offer at a reasonable rate.

Review Source: Capterra
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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Bullhorn, straightforward

Cost wise you only pay for a CRM solution but you also get a job board something that is gold for recruiters, an extra job board is always welcome. It does also save time, something that most of us fail to realize it takes a couple of minutes to parse a candidate to any crm system with all the information in a resume, Bullhorn solves this by automatically parsing candidates to its system,specially if Monster.com is linked. You can save precious time and get more time to reach candidates vs parsing them.

Pros

Bullhorn is one of those software's out there that are pretty straightforward in terms of use. Great specially for those starting out in the recruiting world. What makes bullhorn great is that its not only a good end to end application tracking system but it also serves as a candidate pool of all the candidates that all the users within the company has ever entered in. Not only do you get a CRM but you also get a Job board. For recruiters like me another Job board to source on is another mine of gold. Its also great that you can link Monster.com to it. Makes parsing candidates form Monster a lot easier and saves time.

Cons

Nothing really , I just wished they had like a night mode or a livelier color scheme.

Review Source: Capterra

Wade from Yes Careers

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Making Relationships easy

Pros

The record keeping is easy.
The mobile app is a major plus.
The Tech support is amazing.

Cons

Bullhorn is limited to some integrations.

Review Source: Capterra

Stephanie from Citibank

Number of employees:  10,000+ employees

Ease-of-use

Functionality

September 2018

It’s ok

Pros

It gets the job done, helps you note and keep track of candidates you’ve been in contact with.

Cons

Pretty slow, visually antiquated. Sometimes doesn’t track all the notes you add

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

September 2018

Applicant Tracking System

Pros

1. Full function for recruiting, keeps all information intact from parsing, screening, endorsment and placement.

2. It is great to use for multi tasking. Can open several jobs at once, can pull up multiple candidates

3. One great feature of this software would be their tear sheet. Can make a list private or public of candidates in certain location, skills or qualities that can be used for future references. You can also use this tear sheet to send multiple emails at once.

4. Bullhorn, gives you flexibility with integration. This also serves as accuracy in documentarion. If all tools are integrated, however you interact with a candidate thru phone, email or text all these will be put in on file automatically.

5. You can also open a job, and see similar jobs at the bottom of the page o look for other opportunities with the same end client

6. It also provides variety of ways to save a candidate. Either drag and drop, copy and paste or download the file. It also offers bullhorn accelerator. Where it can download profile straight from your job boards. If you want to save up with space in your drive.

Cons

1. Though Bullhorn is a very useful tool, it is never perfect. It has latency every now and then and at some point misses to capture what you have saved.

Review Source: Capterra

Brent from KSMC

Industry:  Consulting

Number of employees:  51-200 employees

Ease-of-use

Functionality

August 2018

Bullhorn CRM

Pros

Ease of access and administration of users is relatively easy to manage from the web. Navigation through the administration section is intuitive.

Cons

The flow of the work stream and lack of process is annoying. It's difficult to map to a current customer retention process.

Review Source

Phil from On-Board Services

Industry:  Other

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Works well and has an attractive interface

Pros

Offers a pleasing look and high level of functionality. Additionally, it is helpful for managing a high volume of work orders.

Cons

- Makes simple things cumbersome sometimes
- Takes some time to get used to
- Did not update very often with new changes

Review Source

Kat from Extension

Industry:  Other

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

July 2018

Love Love Love!

I really, truly love their customer support. They offer chat or phone and I have NEVER been disappointed.

Pros

Bullhorn is something I utilize daily and it is easy to use, customizable, and they offer the BEST customer service in the industry!

Cons

Bulk actions are not often allowed or able to be customized. This can impede processes, particularly after a recruiter has left the company.

Review Source

Lacie from Integrity

Industry:  Other services

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

July 2018

User-friendly and Always Innovating

Overall, this is a great software for a company that is going to manage a variety of clients. Has great reporting features and is very easy to use.

Pros

Very simple to use and it had a lot of customization. Easy to go through candidates and jobs, easy to make placements, just easy in general.

Cons

Does not have a payroll service so you will have to pair it with another software. They are always updating to new add-ons which is great, but there are still issues that we have had open for months without solution.

Review Source
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Not very intuitive but luckily customer service is accessible and knowledgeable

We are professional services marketing consulting firm and we use the software to create a database of consultants and clients. We track our on boarding process through to engagement start.

Pros

Real time updates so multiple team members can collaborate. Our team utilizes notes to keep everyone on the same page with processes and informational updates.

Cons

Reports feel clunky and difficult to analyze for metrics and kpi reporting. Difficult to print out reports that are in a readable format.

Review Source: Capterra

Ericka from Aflac

Industry:  Insurance

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

June 2018

Great Cloud Based CRM

Pros

As a business professional on the go, it's essential for me to access my customer information and potential customers in my pipeline wherever I am and whatever computer I'm using and the app is great.

Cons

I wish they had an app for me to download on my Mac like they do on my phone. but that's a minor inconvenience.

Review Source

Kyler from Dynamo, LLC.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Good experience, with anything I think there is more there.

Pros

For 80+% of my work, it does exactly what I need. The core of it is well put together and easy to navigate.

Cons

There could be a lot more around customized features and reporting. We feel like there is a big gap on the reporting side and integration with other tools.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Not worth the money

Pros

The look of the interface is nice, but never did get full use out of the whole system. Probably great for IT staffing, but did not work for a blue collar staffing agency.

Cons

Was not very customizable. Instead of having someone available to you to help with training, they wanted to have you pay thousands of dollars to have someone come out.

Review Source: Capterra

Charlie from Judge Group

Industry:  Other

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Best CRM Around

Pros

Bullhorn CRM makes it very easy to track all stages of the sales process. Entering clients and contacts is very easy

Cons

Very easy to add duplicate contacts. Difficult to create separate locations for a business. I miss being to pin contacts and clients

Review Source

Displaying 1 - 20 of 116 reviews