Bullhorn CRM software


109 reviews(4.0/5)
109 reviews(4.0/5)

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged.

Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships.

Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness.

Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

109 Reviews of Bullhorn CRM

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  • Verified Reviewer

    Number of employees: 501-1,000 employees

    September 2018

    Bullhorn, straightforward

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cost wise you only pay for a CRM solution but you also get a job board something that is gold for recruiters, an extra job board is always welcome. It does also save time, something that most of us fail to realize it takes a couple of minutes to parse a candidate to any crm system with all the information in a resume, Bullhorn solves this by automatically parsing candidates to its system,specially if Monster.com is linked. You can save precious time and get more time to reach candidates vs parsing them.

    Pros

    Bullhorn is one of those software's out there that are pretty straightforward in terms of use. Great specially for those starting out in the recruiting world. What makes bullhorn great is that its not only a good end to end application tracking system but it also serves as a candidate pool of all the candidates that all the users within the company has ever entered in. Not only do you get a CRM but you also get a Job board. For recruiters like me another Job board to source on is another mine of gold. Its also great that you can link Monster.com to it. Makes parsing candidates form Monster a lot easier and saves time.

    Cons

    Nothing really , I just wished they had like a night mode or a livelier color scheme.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Wade from Yes Careers

    Number of employees: 51-200 employees

    September 2018

    Making Relationships easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The record keeping is easy.
    The mobile app is a major plus.
    The Tech support is amazing.

    Cons

    Bullhorn is limited to some integrations.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stephanie from Citibank

    Number of employees: 10,000+ employees

    September 2018

    It’s ok

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It gets the job done, helps you note and keep track of candidates you’ve been in contact with.

    Cons

    Pretty slow, visually antiquated. Sometimes doesn’t track all the notes you add

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    September 2018

    Applicant Tracking System

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    1. Full function for recruiting, keeps all information intact from parsing, screening, endorsment and placement.

    2. It is great to use for multi tasking. Can open several jobs at once, can pull up multiple candidates

    3. One great feature of this software would be their tear sheet. Can make a list private or public of candidates in certain location, skills or qualities that can be used for future references. You can also use this tear sheet to send multiple emails at once.

    4. Bullhorn, gives you flexibility with integration. This also serves as accuracy in documentarion. If all tools are integrated, however you interact with a candidate thru phone, email or text all these will be put in on file automatically.

    5. You can also open a job, and see similar jobs at the bottom of the page o look for other opportunities with the same end client

    6. It also provides variety of ways to save a candidate. Either drag and drop, copy and paste or download the file. It also offers bullhorn accelerator. Where it can download profile straight from your job boards. If you want to save up with space in your drive.

    Cons

    1. Though Bullhorn is a very useful tool, it is never perfect. It has latency every now and then and at some point misses to capture what you have saved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brent from KSMC

    Specialty: Consulting

    Number of employees: 51-200 employees

    August 2018

    Bullhorn CRM

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Ease of access and administration of users is relatively easy to manage from the web. Navigation through the administration section is intuitive.

    Cons

    The flow of the work stream and lack of process is annoying. It's difficult to map to a current customer retention process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Phil from On-Board Services

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    August 2018

    Works well and has an attractive interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Offers a pleasing look and high level of functionality. Additionally, it is helpful for managing a high volume of work orders.

    Cons

    - Makes simple things cumbersome sometimes
    - Takes some time to get used to
    - Did not update very often with new changes

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kat from Extension

    Specialty: Other

    Number of employees: 11-50 employees

    July 2018

    Love Love Love!

    Ease-of-use
    Functionality
    Quality
    Support

    I really, truly love their customer support. They offer chat or phone and I have NEVER been disappointed.

    Pros

    Bullhorn is something I utilize daily and it is easy to use, customizable, and they offer the BEST customer service in the industry!

    Cons

    Bulk actions are not often allowed or able to be customized. This can impede processes, particularly after a recruiter has left the company.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lacie from Integrity

    Specialty: Other services

    Number of employees: 2-10 employees

    July 2018

    User-friendly and Always Innovating

    Ease-of-use
    Functionality
    Quality
    Support

    Overall, this is a great software for a company that is going to manage a variety of clients. Has great reporting features and is very easy to use.

    Pros

    Very simple to use and it had a lot of customization. Easy to go through candidates and jobs, easy to make placements, just easy in general.

    Cons

    Does not have a payroll service so you will have to pair it with another software. They are always updating to new add-ons which is great, but there are still issues that we have had open for months without solution.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    Not very intuitive but luckily customer service is accessible and knowledgeable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are professional services marketing consulting firm and we use the software to create a database of consultants and clients. We track our on boarding process through to engagement start.

    Pros

    Real time updates so multiple team members can collaborate. Our team utilizes notes to keep everyone on the same page with processes and informational updates.

    Cons

    Reports feel clunky and difficult to analyze for metrics and kpi reporting. Difficult to print out reports that are in a readable format.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ericka from Aflac

    Specialty: Insurance

    Number of employees: 501-1,000 employees

    June 2018

    Great Cloud Based CRM

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    As a business professional on the go, it's essential for me to access my customer information and potential customers in my pipeline wherever I am and whatever computer I'm using and the app is great.

    Cons

    I wish they had an app for me to download on my Mac like they do on my phone. but that's a minor inconvenience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kyler from Dynamo, LLC.

    Number of employees: 11-50 employees

    June 2018

    Good experience, with anything I think there is more there.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    For 80+% of my work, it does exactly what I need. The core of it is well put together and easy to navigate.

    Cons

    There could be a lot more around customized features and reporting. We feel like there is a big gap on the reporting side and integration with other tools.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    May 2018

    Not worth the money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The look of the interface is nice, but never did get full use out of the whole system. Probably great for IT staffing, but did not work for a blue collar staffing agency.

    Cons

    Was not very customizable. Instead of having someone available to you to help with training, they wanted to have you pay thousands of dollars to have someone come out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Charlie from Judge Group

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    May 2018

    Best CRM Around

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Bullhorn CRM makes it very easy to track all stages of the sales process. Entering clients and contacts is very easy

    Cons

    Very easy to add duplicate contacts. Difficult to create separate locations for a business. I miss being to pin contacts and clients

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kim from Kelly Services

    Specialty: Other services

    Number of employees: 5,001-10,000 employees

    May 2018

    Bullhorn Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The tool is well laid out and easy to use. There are a ton of features, even after 7 years of using Bullhorn, I still find that there are features I have not fully utilized.

    Cons

    The search capabilities within the tool are not the greatest and could use to be developed further in order to get the most out of Bullhorn.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lara from Staffing and Recruiting

    May 2018

    Out of all the CRMs I have used in the past, this one is the most user friendly and adaptable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The best quality is that you can adjust everything to your preferences. I have 5-7 favorite searches under each of my categories that is completely adjustable to my needs. You can do anything necessary to fit your individual needs.

    Cons

    The hardest part of the software is the updates. It takes a while to be fully 100% functional after each one. Particularly the search bar will not work until it is fully updated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Matthew from Walt Medina & Associates, LLC

    Specialty: Consulting

    Number of employees: 2-10 employees

    May 2018

    Best ATS Out There

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall this is the best ATS system out there.

    Pros

    Allows our team to be more efficient
    Is has allowed our firm to go paperless
    We can use it on the go on our mobile devices

    Cons

    The only con is that the Team Edition we have does not allow us to text candidates through Bullhorn. In a world where texting is a main mode of communication, text capabilities should come standard with all ATS systems.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alexis from MaconIT

    Specialty: Consulting

    Number of employees: 51-200 employees

    May 2018

    Easy to use! Tedious on-boarding

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My company is coming from no previous software experience so even having a program to organize candidates and search, email, make notes is huge for us. However, I feel like their introductory process could be tightened up.

    Pros

    Bullhorn is pretty easy to use once you get all of your information in it. The search function is an excellent resource and the customization per user makes it stand out.

    Cons

    The on-boarding process was pretty tedious. Once you commit and sign the contract, you have to spend tons of time doing training modules, taking quizzes, and doing scheduled calls before you can even start using it. Once you finish that, you're put on a 3 week time limit to upload any and all resumes. In our case, that wasn't enough time (we're a company that had no previous candidate software so we were dealing with paper resumes, imbedded resumes in emails, etc) for us and we're likely going to have to pay for another bulk upload down the road. Also, I think there are still a few kinks to be worked out in the software and to get ahold of a customer service rep takes a lot of effort-- even just for simple questions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Hunter from biopoint inc

    April 2018

    Great for growing business to compile everything they need

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Bullhorn really helps as companies grow and have a need to have everything together in one place. Bullhorn fills this need well.

    Cons

    The software feels a bit old and could use an update to get it into the 2018 era. It has to be refreshed all the time manually to see the changes you make.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bonnie from BlueSky Resource Solutions

    Specialty: Telecommunications

    Number of employees: 11-50 employees

    April 2018

    Excellent Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Bullhorn has done a lot of updated in the last several months. they have made their software easier to use and more visually appealing

    Cons

    There are still some issues with tracking. I will add dates in a contact and they won't show up on a client. Also, there is a 50/50 chance meetings show up correctly during reporting

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • abby from Stone Resource Group

    Number of employees: 11-50 employees

    April 2018

    Bullhorn is great for staffing companies that are managing a book of business and keeping track.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Bullhorn has an easy to use UI and allows you to add in resumes through drag and drop without manually entering in information.

    Cons

    The ease of use outweighs the things I don't prefer with Bullhorn but keeping a solidified process in Bullhorn is difficult. The lists and tearsheets are difficult to use and keep track of.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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