Shape
About Shape
Shape Pricing
$99/user/month billed monthly
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended CRM Software
Most Helpful Reviews for Shape
1 - 5 of 41 Reviews
Kari
Real Estate, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Excellent Product for Real Estate Agents
Great product to keep all your clients organized and updated throughout the process. Easy to use marketing automation. I have other marketing automation systems and its so confusing. This is straight forward and every effective.
CONSI would say price, agents like to keep overhead low but this definitely is worth every penny.
Reasons for switching to Shape
Shape Software provides the main and important functionality that you need from a CRM. Shape is much better CRM than salesforce for the provided values after all the add-ons its wayyyy cheaper to use. As well as ease of use.
Madina
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Amazing tool, saved us daily hours and expenses!! Highly recommend
I have had an amazing experience with the software and team behind this all
PROSEase of use, accountability, incredible customer service, and reliability
CONSIt was a bit out of our budget, but after using the system and experiencing the service it’s definitely worth the investment
Reason for choosing Shape
I’ve heard many great things and people have been happy with this service
Reasons for switching to Shape
Looking for something more reliable and complete package
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2024
Bad - would not hire again
Horrible. l first hired the whole package: Landing Pages, CRM, portal and communications package. They never provided me with the landing page, but they kept on charging me for it. Total scam. Nobody speaks to you, the AI bot is terrible, and I really hate it when people rob my money.
PROSZapier integrations, text and email message automation
CONSThey rip you off. My monthly service is $149.50 however, they charged me $484.00 and later refund $299.00, shorting me $36.00 every month. Then some other bogus charges, adding to a total scam of $750.00. So I try to call billing, but there is no billing phone number, just an email address. I try to call customer service, but there is no customer service phone number. The only number is for a sales line. So you send an email, and another one, and another one, and nobody responds or calls back. And this is for wrongful billing!
Reasons for switching to Shape
Supposedly more advanced technology, but I would go back in a second.
Dorsa
Human Resources, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great system for prospecting and contact management
Great overall experience.
PROSThe contact management and pipeline tools make our prospecting a lot easier. We use the system to share notes, share call recordings on leads and pretty much manage everything now. E-mail and text drip campaigns have automated a lot of the work we used to do as well. Would highly recommend Shape.
CONSNo cons that I can think of, we like the software.
Reasons for switching to Shape
Too difficult to figure out
Michael
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Hands down the best CRM - and I've used many
Great experience. They seem to constantly be developing and building new features which I love.
PROSIt has EVERYTHING. Built in phone, e-mail, texts there's even a calendar solution that's tied to the rest of the system AND project management (we used to have trello but we got rid of it and only use Shape now). Lead distribution, marketing automation, and contact management way superior to anything I've used before.
CONSI don't have any cons to say about Shape. The system is awesome and the support and service is second to none. Anytime I have a question or request it's handled that same day - UNHEARD of with any other CRM software solution.