# Claritysoft CRM Software Reviews, Demo & Pricing - 2026

> Review of Claritysoft CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/claritysoft-profile

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Claritysoft CRM

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Overview

[Reviews](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/claritysoft-profile/alternatives/)

# Claritysoft CRM 2026: Benefits, Features & Pricing

Wondering if Claritysoft CRM is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Claritysoft CRM

4.5

[(252)](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/)

Pricing

Starting at $49.00 per month

### About Claritysoft CRM

Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Key features include account management, activity management, calendar management and pipeline management.

Claritysoft CRM features a contact management module that allows users to import and unify contact lists from different sources such as Excel documents, Outlook and QuickBooks. It allows users to view contact location in Google Maps, which helps them plan routes for sales representatives.

The email-marketing feature allows users to design email templates and pull contacts from contact lists based on filters and preferences.

Users are able to access their stored CRM data in Claritysoft’s offline mode, and then synchronize changes with the cloud when the application is online again. Pricing is per user per month subscription. Support is offered via phone, email or web ticket.

Wondering if Claritysoft CRM is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## Claritysoft CRM User Interface

## Popular Claritysoft CRM Alternatives

Main Product

Claritysoft CRM

4.5

[(252)](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.54Value for money
-   4.61Customer support
-   4.22Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18789)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4468)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.29Value for money
-   4.39Customer support
-   4.36Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6980)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)

4.8

[(604)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.78Value for money
-   4.79Customer support
-   4.69Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

4.7

[(737)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.73Value for money
-   4.49Customer support
-   4.50Functionality

Pricing

Starting at $7.00 per year

Get Price

## Claritysoft CRM Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Professional

$49.00

per user, per month

Plan includes:

-   500 Emails/Day
-   Account & Contact Management
-   Account & Contact Merge
-   Activity Feed
-   Calendar Management
-   Customizable Email Signatures
-   Email Integration
-   Email Templates
-   Email Tracking
-   Gmail Integration

Read More

Accelerator

$59.00

per user, per month

Plan includes:

-   Account Merging
-   Activity Feed
-   Calendar Sync
-   Custom Activities
-   Customizable Signatures
-   Custom Modules
-   Custom User Groups
-   Email Tracking
-   Lead and Task Management
-   Mail Merge

Read More

Enterprise

$69.00

per user, per month

Plan includes:

-   Account Merging
-   Activity Feed
-   Calendar Sync
-   Custom Activities
-   Custom Calculated Fields
-   Customizable Signatures
-   Custom Modules
-   Custom User Groups
-   Data Archive
-   Email Tracking

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Claritysoft CRM Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of Claritysoft CRM
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Assignment Management
    
    Automated Routing
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Campaign Management
    
    Channel Management
    
    Client Management
    
    Collaboration Tools
    
    Commission Management
    
    Configurable Workflow
    
    Contact Database
    
    Contact Management
    
    Contract/License Management
    
    Conversion Tracking
    
    CRM
    
    Customer Database
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Data Visualization
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Email Marketing
    
    Email Templates
    
    Email Tracking
    
    Field Sales Management
    
    Forecasting
    
    For Insurance Industry
    
    For iPad Devices
    
    For Small Businesses
    
    For Startups
    
    Interaction Tracking
    
    Internal Chat Integration
    
    Lead Capture
    
    Lead Distribution
    
    Lead Management
    
    Lead Nurturing
    
    Lead Qualification
    
    Lead Segmentation
    
    Marketing Automation
    
    Mobile Access
    
    Mobile App
    
    Multi-Channel Communication
    
    Opportunity Management
    
    Performance Metrics
    
    Pipeline Management
    
    Predictive Analytics
    
    Product Catalog
    
    Proposal Generation
    
    Prospecting Tools
    
    Real-Time Notifications
    
    Referral Tracking
    
    Reminders
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Sales Activity Management
    
    Sales Forecasting
    
    Sales Reports
    
    Sales Trend Analysis
    
    Search
    
    Search/Filter
    
    Self Service Portal
    
    Source Tracking
    
    Support Ticket Management
    
    Task Scheduling
    
    Template Management
    
    Third-Party Integrations
    
    Web Forms
    

## Claritysoft CRM Integrations

Microsoft Outlook

Integration rated 4.2 from 23 reviews

Gmail

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

Microsoft 365

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

## Claritysoft CRM User Reviews

Overall Rating

4.5

Ratings Breakdown

5

58%

4

36%

3

4%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.6

Functionality

4.2

David B.

Verified reviewer

Higher Education

11-50 employees

Used daily for less than 2 years

Reviewed March 2026

Best Value CRM in the Market

5

From start and continuing, I have been overwhelmingly impressed with Claritysoft CRM. It fits our needs exactly. As a SaaS, we didn't need all of the fluff and stuff within Salesforce. Not to mention the difficulty in navigating help via Trailblazer. With this product, we can do what we need to do at a price that we can afford.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love how easy it is to customize this product. Adding modules is super simple. There is never any pressure to purchase add-ons. They are simply offered as a service and if you want to pursue it, they will contact you. Otherwise, they check in a few times a year to make sure all is well. Also, the support team is top notch. Any questions get answered quickly and if by some chance, they don't know the answer, they get back to you in a timely manner. Automation is easy to do as well. The steps are straightforward and it is a simple process to automate functions within the CRM. Couple this with the low pricing and you get get bang for your buck. I looked and many systems and this one provided us with the most amount of features for the money.

Cons:

The knowledgebase is sometimes difficult to follow. Only occasionally it will tell you that you can do "X" without telling you how to do "X".

Reasons for choosing Claritysoft CRM

From the start, Allison listened to what I was saying and recommended what I needed. She didn't blast me with high sales energy like a used car salesperson. Rather, she helped me buy the product that was the best for me.

Reasons for switching to Claritysoft CRM

Salesforce is incredibly difficult to configure and the help is virtually impossible to use. Trailblazer is a nightmare to navigate to find information on what you need.

Read More

JK

Josh K.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Reviewed June 2026

Sales Manager

4

Overall, I like ClaritySoft, but I have had to get far more creative with building out the quote templates than I ever thought I would. I spend an inordinate amount of time updating templates, calculated fields, and price lists.

Ratings Breakdown

3

Ease of use

4

Value for money

3

Customer support

2

Functionality

Pros:

I like that ClaritySoft is affordable, especially on a per-user basis. Support has also been generally good.

Cons:

Claritysoft is not nearly customizable enough, and does not support the us of global constants, such as labor rates, service rates, zones, zone fees, etc which could be referenced in calculated fields throughout the application. There is also no way to insert dynamic images or dynamic links into quote templates or sales templates. That would be a huge improvement. It would also be huge to allow for calculated fields and global constants in the price list. I am happy to provide examples if asked.

Reasons for choosing Claritysoft CRM

Price and industry usage were the biggest determining factors.

Read More

RR

Robin R.

Verified reviewer

Medical Devices

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed August 2019

Claritysoft Review

5

Previously 4

The CRM is very helpful to our Sales team. It helps them track leads, account activities, reminders to contact prospects/customers, estimated sales, etc. The Claritysoft customer service and sales team are great to work with as well.

Ratings Breakdown

5

Ease of use

Previously 4

5

Value for money

5

Customer support

4

Functionality

Pros:

Very user friendly. Customer service is very helpful and always available to assist. Helps track sales, opportunities, follow-ups, etc. Easy

Cons:

Training videos are not listed in an order that makes sense fora new user to follow. E-mails sent to customers are not shown as a "touch", so you can't always identify or run a report showing the last time you connected with a customer. Product dictionaries could use an upgrade so you can move items around easily.

Reasons for choosing Claritysoft CRM

Saleforce had more functionality/capabilities than we needed at a higher cost.

Reasons for switching to Claritysoft CRM

Old CRM did not have enough capabilities.

Read More

jh

jameela h.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 2 years

Reviewed March 2026

Lots of features - If I can find them

3

It's hard to get a lot of information on a single page, so I miss tasks sometimes because they're cut off. I get really frustrated by it sometimes and I dislike using it.

Ratings Breakdown

1

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

The pages look clean and orderly, with even spaces. There are also lots of features to store information and to organize events. The email extension that saves and organizes correspondences on the site is also convenient and it's so good, we're required by our org to use it.

Cons:

Front end bugs out sometimes. Doesn't always save. App is confused if it's a one page app or a sequential app. Why does the time change after you change the date? And why isn't the total time auto calculated from the time entry? And why does the calendar always go back to day when I change it to week. And doesn't the project autopopulate with my own projects

Reasons for switching to Claritysoft CRM

Not sure why they switched, but I preferred the other product. I imagine they switched for a lot of reasons. 1) your product has email integration 2) your product looks more clean and modern 3) your product loads faster googleAI seems to think that we switched because you worked with ADP better.

Read More

ET

Esteban T.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed June 2026

Number One

5

Claritysoft had been not only the most cost effective but has been very easy to use and have multiple users using. It has never been down and is always updating to better versions.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use has a lot of features easy to add in and to migrate from other systems. Works well with add ons/extensions

Cons:

Unable to love things out of the list into their own separate categories. Took a bit to get the migration of data in the right spaces.

Reasons for switching to Claritysoft CRM

Cost. The other program was excessively expensive

Read More

PG

Paul G.

Verified reviewer

E-Learning

51-200 employees

Used daily for more than 2 years

Reviewed June 2026

Claritysoft CRM- Great tools and easy usability

5

The program works very well for our business from Sales to Account management. The workflows help us easily onboard clients and track their changing needs.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The program it is intuitive. It is easy to manage the work flow from leads to accounts and manage your opportunity pipeline. They quoting system works nicely and it is easy to make quick changes.

Cons:

The only negative is that you can't click on an attached file and have it previewed. It downloads the document to your computer creating duplicate files.

Reasons for switching to Claritysoft CRM

we were looking for a more intuitive product that easily integrated sales quotes and managed onboarding

Read More

HH

Heidi H.

Verified reviewer

Electrical/ Electronic Manufacturing

2-10 employees

Used daily for more than 2 years

Reviewed June 2026

A Valuable Tool for Managing Customer Information

4

Overall, Claritysoft has helped streamline our day-to-day operations and improve visibility across our sales and customer management activities. We would recommend it to businesses looking for a reliable, user-friendly CRM solution.

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

3

Functionality

Pros:

The customer support team is responsive and helpful whenever we've had questions or needed assistance.

Cons:

Like any software platform, there was a learning curve when first implementing the system. Some customization and setup took time, but the flexibility it provides has made the investment worthwhile.

Reasons for choosing Claritysoft CRM

It offered a better price and had similar options.

Read More

MM

Michael M.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 2 years

Reviewed June 2026

Comforting & Customizable UI

4

It's been solid and customizable. When training our employees, they have been accepting of the change because of how easy it is to use.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

User friendly and easy to create a CRM to our company's liking. We were able to replicate what we previously had with a fresher look.

Cons:

There have been a lot of UI updates in the last year, so I have to retrain where to look for certain items.

Reasons for switching to Claritysoft CRM

Needed a product for the future and we were able to replicate much of what we had with smartco.

Read More

RR

Reagan R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed June 2026

Reliable CRM for Managing Sales Opportunities and Customer Relationships

5

Overall, it's been a solid CRM for managing customer relationships and sales activities. It does what we need it to do and helps keep everything organized.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Claritysoft makes it easy to keep track of customers, quotes, follow-ups, and sales opportunities all in one place. It's simple to use, helps me stay organized, and has useful reporting tools that make it easy to track sales activity and performance. Also has an app!

Cons:

We still use the offline version for creating quotes because the online version does not keep quote line items in the order they are selected. This creates extra work when building quotes and has prevented us from fully transitioning that process to the online platform. Other than that, the system works well for our needs.

Read More

KS

Kathy S.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed June 2026

Highly recommend!

5

Claritysoft has been and given everything our organization could want: ease of use, measurable searches, and the best customer service ever!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The customer support is paramount to any CRM we have experienced! Claritysoft is a program that is easy to use, gives all the information needed, and allows for customization that fits what we are looking for.

Cons:

Not much - perhaps a better knowing that ties into other software systems. And perhaps, more robust dashboards.

Read More

Showing 1 - 10 of 252 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/)

## Claritysoft CRM Popular Comparisons

[Salesforce Sales Cloud vs Claritysoft CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/9707-claritysoft/)[HubSpot CRM vs Claritysoft CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/9707-claritysoft/)[Zoho CRM vs Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/vs/zoho-crm/)[Kylas Sales CRM vs Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/vs/kylas/)[Bigin by Zoho CRM vs Claritysoft CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/claritysoft/)[HubSpot Sales Hub vs Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/vs/hubspot-sales/)[Ploomes CRM vs Claritysoft CRM](https://www.softwareadvice.com/compare/9707-claritysoft/vs/449937-Ploomes/)[Dynamics 365 vs Claritysoft CRM](https://www.softwareadvice.com/compare/9707-claritysoft/vs/106335-Dynamics-365/)[Pipedrive vs Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/vs/pipedrive/)[Insightly vs Claritysoft CRM](https://www.softwareadvice.com/compare/2667-Insightly/vs/9707-claritysoft/)

[Compare All Alternatives](https://www.softwareadvice.com/crm/claritysoft-profile/alternatives/)

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