Claritysoft Software


 

Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Key features include account management, activity management, calendar management and pipeline management.

Claritysoft CRM features a contact management module that allows users to import and unify contact lists from different sources such as Excel documents, Outlook and QuickBooks. It allows users to view contact location in Google Maps, which helps them plan routes for sales representatives.

The email-marketing feature allows users to design email templates and pull contacts from contact lists based on filters and preferences.

Users are able to access their stored CRM data in Claritysoft’s offline mode, and then synchronize changes with the cloud when the application is online again. Pricing is per user per month subscription. Support is offered via phone, email or web ticket.

 

Claritysoft - Activities
 
  • Claritysoft - Activities
    Activities
  • Claritysoft - Campaign detail
    Campaign detail
  • Claritysoft - Email designer
    Email designer
  • Claritysoft - Opportunities
    Opportunities
  • Claritysoft - Quotation preview
    Quotation preview
  • Claritysoft - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

32 Reviews of Claritysoft

 

Start your review of Claritysoft

Click to start
https://www.softwareadvice.com/crm/claritysoft-review/
Software Advice Reviews (10)
More Reviews (22)

Showing 1-10 of 10

Casey from LYNK Capital
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great software just needs some tweaking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall we are pleased with our use of it.

Pros

Intuitive software, easy to use, easy to setup, fantastic support team. Search functionality is great when searching general and detail oriented things.

Cons

Reporting doesn't work as it should - needs some improvement, not able to fully customize in terms of removing sales modules, emails could have a more professional look, email syncing could be better.

Review Source
 
 

Megan from Pines of Sarasota
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Seems Like a Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer Service was very helpful and gave they gave a 30 min demo that was very informative.

Pros

Even though I was using a trial, it was very user friendly and had some great features. Had a great ease of use.

Cons

Since we are part of a Senior Care Community, we need a program that is HIPAA compliant, and that was the only con we had.

 
 

John from Laurel Bridge Software
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Claritysoft is a very professional and customer friendly organization with a good tool and awesome personnel.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The service and help is great! The sales people have helped me understand what they have to offer, answer questions quickly, etc. It overall seems like a great product.

Cons

I can't say that I am aware of many cons other than the fact that it would be great to have one big bulk price for all the different things clarity soft brings to the table. Or maybe even have the different features as an add-on for only a few people as opposed to everyone who may not use certain features

 
 

Michele from Fontrick Door Inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

ClaritySoft Is Very User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

ClaritySoft makes it easy to set up and user their software. They are very helpful in answering any questions you may have throughout the whole process.

Cons

ClaritySoft does not offer some functionality that I think would be useful. Certain fields will not pull from Quotations to Sales, for instance, quote number. It is important for us to know the quote number through all phases of the sale.

 
 

Desirae from ClientsFirst Consulting
Specialty: Agriculture
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Claritysoft

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this is a nice product for a company that wants to go from the shelf to up and running quickly, and that doesn't have a tech savvy team to take on the more challenging but full featured customizations that some other CRMs offer.

Pros

What I like best about this product is its ease of use upfront and the offering of monthly training. Ease of use increases user adoption. Some other features that are nice are:
Some flexibility in customizations
Advanced search option

Cons

The things I liked least about this product are as follows:
While the product offers some easy and simply customization options, they can also be very limiting.
Difficult email integration

 
 

TERRA from VILLAGE OF BALDWIN
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Claritysoft

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pretty good product. Have a limited version. Would possibly be interested in the full version.

 
 

Samantha from AMS Filling Systems
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Clarity Soft Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this software is very easy to use, has a simple menu bar and a good layout. It was not difficult to learn and the implementation process was faster than other programs I have used in the past. This software definitely will work for the right company, but has a very specific sales process that must be followed in order to get results. It is best used for company's that need a separate opportunity field from a quotation field. There are some options in the opportunities section that are not in the quotations field and vice versa, which makes entering in customer projects difficult.

One thing that was beneficial was the custom options field that allows the administrator to create custom fields without the assistance of Clarity Soft. I wish they would allow more fields and menu bars to be custom, but for the price, it is pretty versatile. Some of the best features of this program include the advanced search and offline program. The advanced search allows you to sort, export and run custom reports to help track ROI and manage customer projects. The offline version of Clarity Soft is also extremely helpful when our sales team is on the road traveling. This allows them to continue working when on a plane or in a car without the use of the internet.

A negative feature of the program is the lack of customization to the overall layout. Most features are set in place and you must work with that setup. Also, the program has a lot of glitches that need to be worked out internally. For example, we could enter in a field and it won't show up until a later time or an email didn't attach itself to the correct account. Most of the time we have to either hit the refresh button multiple times or even sign out of the program and sign back in for entries to show up. Also, it is confusing when you are working with the email part of the software because you must have the offline version open on your computer in order for it to save emails to Clarity Soft.

One thing that I would like to warn people when choosing this software is working with the Clarity Soft sales team. When we were first looking into the software they gave us a free trial to see how it would fit with our sales process and sales team. Once the trial ended they charged us for a year contract and the sales person said that she had no recollection of ever starting a trial with us. The sales person was extremely manipulative and very rude during the entire process. In the end, higher management apologized and fixed the issue for our company and since then there have not been any further issues. With that being said the technical support team has been very helpful answering any questions and assisting us with our training.

Pros

- Administrator able to change some custom fields
- Easy to use and easy to learn
- Advanced search is great for tracking ROI
- Good value for the price
- Good technical support

Cons

- Simple but limiting layout
- Glitches in software
- Difficult email integration
- Poor sales management

 
 

Richard from Jet Products, LLC
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Perfect for small to medium businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent "off the shelf" functionality, highly and easily customizable, very clean and usable user interface. Everything is one page, no scrolling and clicking around to find information.

Pros

Excellent "off the shelf" functionality, highly and easily customizable, very clean and usable user interface. Everything is one page, no scrolling and clicking around to find information.

Cons

Technical support can be a little dismissive.

Advice to Others

Strong recommendation to consider

 
 

Melissa from CPC Solutions
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great value for the money and functionality to boot.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We had been using other CRM's in our business for double the price we are paying for Claritysoft and way less customer service....so glad we made this change to Claritysoft because it has increased our usage and functionality

Pros

Functional - easy to use and understand
Monthly training at both beginner and advanced levels
Technical support for the product
Way better value for the money than what we were using originally

Cons

No real app for off desk usage other than internet based use (still has a web based smart phone usage from browser but not an APP)

 
 

Mandy from CPC Solutions
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Great CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our sales staff loves ClaritySoft. The system is easy to use and they provide great monthly training.

Pros

Monthly Training, ease of use, and great price!

Cons

None

Advice to Others

We have used more expensive programs with lots of promises. In the end, ClaritySoft out performed them and cost less. Because of the ease of use, our salespeople use it without complaint.

 
 
 
Showing 1-20 of 22

Joshua from Pearson Medical Technologies, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I love this software, and I use it every day to manage our customers, accounts, and leads!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If I had to use pen and paper to keep track of what ClaritySoft does, it would take me an eternity to do what I have done with this software.

Pros

The thing that I like most about this software is that it is user-friendly and has a memory that I could never dream of! It keeps up with every call, email, fax, meeting, follow up, and everything else that I do for every person I contact! It is a beast of a software, and I would recommend it to anyone!

Cons

The only thing that I do not like about it is that I wish they had an app, but they do have a mobile website which you can create an app from a website (Google it, I did it for my fiance's bank).

Review Source: Capterra
 

Erica from Edlen Electrical

January 2017

January 2017

New users experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far ClaritySoft has been sufficient for what we need. Ultimately we would like the system to be cohesive in meshing with our booking system. There have been some confusions as some of our users used the desktop platform and others use the online version. I think that

Review Source: Capterra
 

Joshua from Pearson Medical Technologies
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Amazing and Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I personally use ClaritySoft every day, and I cannot picture my work day without it!!! The ease of keeping track of thousands of accounts in any way you want makes this amazingly awesome!

Pros

Organization, Data Collection, and User Friendly!!!

Cons

I do not know how to download mobile app yet lol!!!

Advice to Others

This software is great if you are trying to keep track of when to contact people and businesses and what you have contacted them about in the past. Also, helps keep track of opportunities, quotes, leads, etc. I utilize this software every day, and I love it!!!

Review Source: Capterra
 

Robin from Rescue One Training For Life, Inc.

January 2017

January 2017

Great CRM Tool For The Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using ClaritySoft for a few years and have been very happy. They are continually working on upgrading the tool based on customer needs. Customer support is excellent!! The only difficulty we have is creating customized reports/quotes. That is not very user friendly.

Review Source: Capterra
 

Jolene from ContourMed

January 2017

January 2017

Daily account updates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very convenient to keep track of what accounts need from day to day . Helps keep track of who I need to contact, the subject of conversation or content of emails, and when I need to reach out. Have some trouble navigating to add or delete some things that are displayed. Overall I believe it is a good program.

Pros

Keeps track of daily activities

Cons

Hard time adding or deleting certain features

Review Source: Capterra
 

Virginia from NZ Rugby Players Association

January 2017

January 2017

Exceptional service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very easy to use this CRM. Best of all is their customer service and support always very helpful with quick turnaround service. Highly recommend.

Review Source: Capterra
 

Dana from Meridian
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Crm was easy to use and and helped our company get organized. Great tech support and features are very useful.

Pros

easy to use
great features

Cons

cost is a bit on high side for small business

Review Source: Capterra
 

John from Oregon 529 Savings Network
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Oregon Savings Network Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it serves its main purpose as a database but does have some limitations that are not ideal in communicating with folks but that is due to more internal issues.

Pros

It provides a nice database that is relatively easy to do searches on.

Cons

Sometimes it is not ideal for our specific organizational purposes and is duplicative at times when entering contacts.

Review Source: Capterra
 

Jared from Measurement & Controls Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Providing clarity to your business process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using ClaritySoft since January 2013 and couldn't be happier with the software. Both online and offline versions work well with our business, and Clarity is quick to rectify any issues with its great support team.

I would recommend ClaritySoft to any business looking to track sales activity quickly and effectively.

Pros

I like the ease of use and value for money.

Cons

The offline version syncing with the server can sometimes be a little bit slow.

Advice to Others

For a small business, ClaritySoft is a light software that anyone can use.

Review Source: Capterra
 

Rondle from Champion Brands LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Most EXCELLENT customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We didn't need a CRM that did lots of tricks. To start we just needed a way to keep notes on customers and provide accessibility for management review. We also needed a bulk email program for promos.
Claritysoft provides a very intuitive platform. We use the offline and mobile versions the most. On the live version, we send bulk emails and generate automatic reports. With a little instruction, everyone took to the common tasks right away.
Like any computer program that holds large quantities of information, we've experienced a few glitches and things that required a bit of a workaround until they helped to smooth things out. There are a few minor things we'd like changed to suit our special needs, but they are working on them. I can not say enough good things about their customer service. They really attend to our needs and call back when they say they will. That means a lot. Revisions are happening all the time so the product just keeps getting better. Later we may choose to incorporate more features.

Pros

Their customer service.

Cons

A little glitchy sometimes, but it could be on our end some of the time.

Advice to Others

Very intuitive.

Review Source: Capterra
 

Dana from Meridian Services
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

A ll inclusive system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was introduced to Clarity soft CRM in 4 years ago. The support I received from technical support was very helpful since I had no prior experience in using a CRM.
Clarity soft also offers monthly training sessions and if you can't attend you are able to listen at a time when more convenient.

I would recommend this system to any business that is wanting to be organized and detailed in keeping track of potential clients and existing customers.



Pros

all inclusive functions of operation

Cons

a bit on the costly side for small businesses

Review Source: Capterra
 

cathleen from beghelli usa

January 2017

January 2017

Claritysoft review for medium size manufacturer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We compared Claritysoft to Zoho, Sales Force, and a few other smaller CRM systems. Claritysoft was chosen for the following reasons: ease of customization; USA based tech support, intuitive interface, easy reporting, & affordability. We've been using Claritysoft about 15 months (25 users), and it has met most of our expectations. When there is a problem, the support staff is always helpful and friendly, plus you don't get stuff in voice mail hell - just press 2 for tech support!

Review Source: Capterra
 

Betsy from The BrainWare Company

January 2017

January 2017

CRM Software that actually gets used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had a great experience working with Claritysoft. The software is easy to use (which means that our staff is actually using it as we intended) and their support has been outstanding. They have a strong understanding of the user's needs and how to make it a quality experience.

Review Source: Capterra
 

Bill from Keckler Medical

January 2017

January 2017

A Good CRM Product for our Distributorship

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a small business with about 6 active salespeople using the CRM for contact management, opportunity management, and sales management. As a Sales manager, it is easy for me to create reports and distribute activities to the sales reps. As the rep, it's easy to manage an activity list and opportunities.

Review Source: Capterra
 

Rena from RBD Instruments, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Great CRM! Glad we found it so we could leave Salesforce.com.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We just started the implementation process and have a fabulous experience.
Everyone at Claritysoft is helpful and responsive. In fact, I found a couple of tiny bugs but they were fixed within 24 hours of my reporting them.

I've learned a lot from watching the recorded training videos and attending the live training sessions.

Pros

It's combined the best features of Salesforce.com and ACT! to create an easy-to-use and fairly intuitive CRM experience. Customization is easy and straightforward. (In the interest of full disclosure, I have about 20 years of experience administering various CRM environments - starting with Goldmine in the early 90s, moving to ACT! in the late 90s, then Salesforce.com in 2005 - so I know what I'm looking at and know what I'm looking for.)

Cons

Currently, custom objects can be related to only Contacts and Accounts. It would be great if we could create relationships between custom objects and other standard objects.

I saw a demo that showed a revised organization of the Settings commands. This will be very helpful; the new design is much more intuitive (based on my experience using other CRM software). Please implement this as soon as you can.
The documentation could be more complete. What's there is great (like the instructions for setting up Outlook Sync with Live), but more information (like setting up custom objects) would be helpful.

Review Source: Capterra
 

Hunter from DATCS
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Claritysoft CRM saved us time and money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before we decided to use Claritysoft, Me and my team had disagreed on Microsoft Dynamics or Claritysoft. After, two weeks, we finally picked Claritysoft and we are glad we did! It was so much easier to use then Dynamics and the support is free! The program is way better then Dynamics and even has more features! Matt and Susan are good about checking up on you and take their jobs seriously, so no matter what, someone is checking up on you! Thanks guys!

Pros

How Easy it is for our Employees.
The price is number one for us!
Support is amazing, They help you with every little thing!

Cons

We did have one con about the Reports, but Matt just informed me they are releasing a Expert Report manager soon! This clears this con up:)

Advice to Others

It's defiantly worth the one year agreement!

Review Source: Capterra
 

Mark from Record Express, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Claritysoft CRM-A Very Good CRM System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Claritysoft CRM has most all of the features of much more well known and pricier CRM products at a much lower price point.

We tried out about 7 different CRM systems during our evaluation period and found that Claritysoft had by far the best bang for the buck. We took advantage of each product's free 14-30 day trial and put each product through some fairly rigorous testing. We attempted to develop a standardized trial process that gave us an idea of ease of use and functionality of each product that we tested. We tried to gauge how difficult it was to import account and contact data, how their activity tracking worked (including email interface and inbound/outbound phone calls) and how to set up alarms for future activities. We also manually entered contacts, accounts, opportunities and quotes. Any questions that we had were very quickly addressed by our Account Manager, Matt Welch, and their Technical Support Team.

We are a fairly small company and as such, only have a need for a few licenses. I have never gotten the feeling that our account was not worth as much as much larger organizations with many more users. I have dealt the Founder, our Account Manager, Accounting and all of their Technical Support Engineers and in each and every case have been made to feel like I am their most important customer.

Pros

The system is very intuitive and was very easy to learn. It has all of the features of the most popular CRM systems and the ability to customize almost every module to fit your business needs. There are both cloud (Online) and desktop (Offline) versions available. Each system type has certain advantages so I actually use both in my office. There is also a mobile version available which is excellent when out in the field. I don't use this much since I have a smaller smart phone and don't have access to a tablet.

Claritysoft's email capabilities are outstanding. It can be configured so that interfacing with Outlook is almost seamless and it is very easy to develop templates for mass mailings.

The Technical Support team is outstanding. If we have any issues I am almost always able to talk to a live person when I call their 800 number. The few times that I have had to leave a message I have received a call back within 15 minutes. Most of my challenges have been trying to figure out how to do something out-of-the-ordinary in the system and they are very willing to show me how to perform my desired function or give me a very viable "work around".

As with any software, their system occasionally has a few minor "bugs". These have always been fixed in a very timely manner (and I am always alerted to the fact that there is a fix in place). They frequently upgrade the product and are very open to suggestions on new features to incorporate or how to improve functionality.

Cons

We don't use the quotation module much due to the fact that it doesn't lend itself to our type of business or provide the image that we are looking to project in our industry (Litigation Services to attorneys and insurance companies).

Although we don't normally have the need to do many mass mailings (USPS, not email), the ability to generate letter templates is not available. In the instances when we do have need to do a mass mailing we have exported the contact data out of Claritysoft to an Excel spreadsheet (which is a very simple task) and performed a mail merge in MS Word.

Advice to Others

Claritysoft CRM is an excellent product and well worth your time to consider.

If you are just starting the CRM evaluation process here are two things that I would definitely do:

1) Spend time upfront developing a wish list what you are looking for in a new CRM system
2) Get some kind of a budget set up (even if it¿s what your max spend can be it¿s better than nothing).

After this is accomplished, look online for comparison reports that list the features and pricing of multiple systems (I was able to find several that listed at least 5-10 systems). After reviewing the comparison reports, select several systems that seem to have what you are looking for and are within your budget and get the product demo'd by their salespeople. Make sure that you have a decent understanding of how the product works (especially the features that are important to you) and then download the trial version and put it through the paces. Pay attention to what was emphasized during the demo. That is going to be the products strong points. If the salesperson seems to avoid or talk around answers to questions or says that they don¿t make that feature available in the trial versions I would move on to another product and forget that one.

Review Source: Capterra
 

Ruel (Rusty) from LoopMe, LLC

March 2016

March 2016

I would use ClaritySoft for my CRM needs in a heartbeat.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The pros and cons of working with an organization can be many. The pros far outweigh the cons at ClaritySoft. The relationship starts with an in-depth discussion of customer needs and then how the ClaritySoft system will meet those needs. The Trainer was exceptional, always knowledgeable and responsive. The support staff always kept me informed and listened to any issue, recording the screen movements to give to the programmers. We did have a hiccup during implementation but that was addressed and was done in a timely manner. I would use ClaritySoft for my CRM needs in a heartbeat.

Review Source: Capterra
 

Brian from Safewash Technologies

July 2015

July 2015

Early stage stumbles and have come to love the product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were searching for a CRM solution that was simple , yet sophisticated. We did not want our people to have to study the software for months. We also wanted something that would enable us to work in the field and office with ease. Clarity has performed well in these areas.

We also need tech support from time to time . Clarity has been spot-on with their support, professional, efficient and honest with us.

In the early stages of adoption we were frustrated with the integration of Clarity and our staff. We learned about the online version and never looked back . It has made such a difference with the collaboration betqween our sales reps and office staff that it now our go-to product .
After having used many CRM packages throughout my sales career I have been through all kinds of good and bad situations . Clarity is a Very Good solution.

Review Source: Capterra
 

Mark from RRC Power and Energy

July 2015

July 2015

Great Functionality with a simple interface and excellent usability

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Claritysoft offers the functionality of big or popular packages with an easer interface and quick customization. This has enabled us to tailor the product to our exact market quickly and improve acceptance and use in the company. One absolute key that most companies miss is the ability to work when not connected. This is important for use in the field in the western US and has also has provided us with additional utilization of "Plane Time", resulting in more satisfaction among users. Give Claritysoft a careful look before you choose a CRM, full features and more at a competitive price

Review Source: Capterra
 
 
Write a Review