--- title: "Thryv Software Overview 2026 - Features & Pricing" description: "Review of Thryv Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/thryv-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) / Thryv Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/thryv-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/thryv-profile/alternatives/) # Thryv Review From $85-$340/month Free trial 3 plans Updated July 22, 2026 Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) Senior Specialist Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Wondering if Thryv is right for your organization? Our Marketing Automation Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Thryv 4.2 [(535)](https://www.softwareadvice.com/crm/thryv-profile/reviews/) Pros: - Social media management - Scheduling and reminders Cons: - Feature limitations - Contract issues Pricing Starting at $85.00 flat rate per month ### What is Thryv: Thryv is an all-in-one business management platform for scheduling, payment processing, and client communication. The software enables online bookings, automated reminders, and client relationship management from a central dashboard. Users can create estimates, generate invoices, and track online presence. ### Why we like Thryv: Users consistently praise Thryv's key features in reviews. The platform's appointment scheduling system prevents double-booking while enabling 24/7 booking. The client portal receives high ratings, along with its estimates and invoicing capabilities. Users value having multiple business functions in one system. ### Who should use Thryv: Thryv serves small businesses primarily, with 55% of users having between two to 10 employees. Service-based businesses such as wellness providers, contractors, and professional firms benefit most. It's ideal for businesses that need to manage appointments, process payments, and maintain client communication. Wondering if Thryv is right for your organization? Our Marketing Automation Software selection experts can help you in 15 minutes or less. ## Thryv User Interface ## Popular Thryv Alternatives Main Product Thryv 4.2 [(535)](https://www.softwareadvice.com/crm/thryv-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.03Value for money - 4.25Customer support - 4.12Functionality Pricing Starting at $85.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18803)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4479)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6989)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(620)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(742)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price ## Thryv Overview Thryv is AI-powered small business software that helps businesses get found online, win more customers, and drive repeat business. Instead of managing multiple disconnected tools, Thryv brings customer communication, CRM, online scheduling, payments, websites, local listings, reputation management, social media, email and SMS marketing, automation, and AI into one connected platform. Whether you're building your online presence, managing customer relationships, or growing your business, Thryv helps streamline daily operations, improve visibility across traditional and AI-po... wered search, and save time with intelligent automation. With flexible plans, guided onboarding, and dedicated support, Thryv gives small businesses everything they need to grow with confidence. ## Thryv Pricing and Plans Starting price: $85.00 per month Free Trial Free Version Starter $85.00 flat rate, per month Plan includes: - Digital Marketing Score - AI Website Builder - Listings Management - Review Management - Trackable Phone Numbers - 24/7 Chat Support Signature $340.00 flat rate, per month Plan includes: - Digital Marketing Score - Listing Management - Review Management - Trackable Phone Numbers - Performance Insights - Social Media Management - SEO & AEO Website - Enhanced Listings - Insights & Heatmap - AI Lead Insights Custom Pricing available upon request Plan includes: - Ad Boosts - Brand Boosts - Search Boosts - Social Boosts Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Thryv's Pricing Plans We have done some deep digging into Thryv's various pricing plans to help you determine which option is the best fit for your business needs and budget. Below, we outline the key features, benefits, and potential drawbacks of each plan. Thryv provides a range of plans to choose from, including a Free Plan, the Run Your Business Plan, the Kickstart Plan, the Ignite Plan, and the Growth Plan. They also offer some optional add-ons and a free tr... ial. Selecting the right plan is essential for getting the most value out of Thryv's business management platform. \*\*Free Plan\*\* Thryv's Free Plan is a good option for businesses just starting out or those with basic needs. It offers a centralized inbox for managing social media and email communications, along with TeamChat for internal collaboration. Users can also make phone and video calls directly from the platform and engage with customers via WebChat. A free dedicated business line is included. \*\*Pros:\*\* - \*\*No cost:\*\* Ideal for businesses on a tight budget or testing the waters with a new software solution. - \*\*Essential features:\*\* Covers fundamental communication and collaboration needs. - \*\*Dedicated business line:\*\* Provides a professional touch without additional phone expenses. \*\*Cons:\*\* - \*\*Limited functionality:\*\* May not support more advanced business requirements as the company grows. - \*\*Lack of marketing tools:\*\* Does not include features such as social media management or email campaigns. - \*\*No CRM capabilities:\*\* Businesses will need to find separate solutions for managing customer relationships. \*\*Run Your Business Plan\*\* Starting at $228 per month, the Run Your Business Plan is designed for companies ready to streamline operations and boost customer engagement. It includes a CRM system, AI-powered review response, social media management tools, a calendar for appointments, a secure client portal, and features for creating estimates, invoices, and processing payments. The plan also supports local online listings and email/SMS marketing campaigns. \*\*Pros:\*\* - \*\*Comprehensive toolkit:\*\* Offers a wide range of features to manage day-to-day business operations. - \*\*Customer engagement:\*\* Allows businesses to interact with customers across multiple channels. - \*\*Financial management:\*\* Simplifies invoicing and payment processes. \*\*Cons:\*\* - \*\*Higher cost:\*\* May be a significant investment for smaller businesses. - \*\*Learning curve:\*\* With many features available, it may take time for teams to fully adopt the system. - \*\*Potential overkill:\*\* Some businesses may not require all the included functionalities. \*\*Kickstart, Ignite, and Growth Plans\*\* Thryv offers three premium plans—Kickstart ($623/month), Ignite ($929/month), and Growth ($1,133/month)—each building upon the features of the previous tier. These plans focus on enhancing online presence, marketing efforts, and analytics. They include professionally designed websites, advanced social media management, competitor tracking, offline call tracking, email signature builders, increased ad spend and placements, and customizable reporting dashboards. Discounts of between 10% to 20% are available for these plans. \*\*Pros:\*\* - \*\*Robust feature sets:\*\* Able to cater to businesses with more sophisticated marketing and analytics needs. - \*\*Scalability:\*\* Allows companies to upgrade as they grow and require additional capabilities. - \*\*Cost savings:\*\* Bundled pricing and discounts can be more economical than purchasing separate tools. \*\*Cons:\*\* - \*\*Steep pricing:\*\* May be cost-prohibitive for many small to midsize businesses. - \*\*Complexity:\*\* The extensive range of features may be overwhelming for some users. - \*\*Lock-in effect:\*\* Businesses may become reliant on Thryv's all-in-one solution, making it difficult to switch providers later. \*\*Add-ons and Free Trial\*\* Thryv provides several add-on services, including a Reporting Center ($51/month), Thryv Signatures ($29/month for five free signatures), and a Website Builder ($19/month). The company also offers a two-week free trial for businesses to explore the platform before committing to a paid plan. \*\*Payment Terms\*\* Thryv operates on a subscription-based model with monthly payments. The initial subscription period is six months, after which it auto-renews on a month-to-month basis. Customers can opt for semi-annual payments and receive a 5% discount. \*\*Conclusion\*\* Thryv provides a range of plans designed to cater to businesses of various sizes and needs. - \*\*For solopreneurs and small startups:\*\* The Free Plan can be an excellent starting point, offering essential features such as a unified inbox, team communication, and a dedicated business line at no cost. However, as the business grows, the limitations of the free plan may become apparent, necessitating an upgrade. - \*\*For small to midsize businesses:\*\* The Run Your Business Plan, starting at $228 per month, delivers a comprehensive suite of tools, including CRM, social media management, online listings, and marketing automation. This plan strikes a balance between affordability and functionality, making it an attractive choice for businesses looking to streamline their operations and boost their online presence. - \*\*For larger enterprises and high-growth companies:\*\* The Kickstart, Ignite, and Growth Plans offer progressively advanced features and higher ad spend, enabling businesses to scale their marketing efforts and drive more leads. These plans come with additional perks such as competitor tracking, custom reporting, and increased impression opportunities, making them well-suited for businesses with ambitious growth targets. Ultimately, the choice of plan depends on factors such as the company's size, budget, growth objectives, and feature requirements. By carefully evaluating these aspects and aligning them with Thryv's pricing options, businesses can select a plan that optimizes their operational efficiency, customer engagement, and overall success. With flexible monthly subscriptions and the option to pay semi-annually for added savings, Thryv provides a scalable solution that can adapt to the evolving needs of businesses in today's dynamic marketplace. ### Compare Pricing Compare pricing across our most frequently recommended Marketing Automation products. Software options Starting price\* User rating [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) $800.00 4.64[(33 reviews)](https://www.softwareadvice.com/email-marketing/net-results-profile/reviews/) **7** recommendations [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) $10.00 per month 4.37[(3034 reviews)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) **5** recommendations [Amanda AI](https://www.softwareadvice.com/marketing/amanda-ai-profile/) €600.00 per month No reviews yet **5** recommendations [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) $15.00 per month 4.51[(6250 reviews)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) **4** recommendations [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) $1,000.00 per month 4.69[(51 reviews)](https://www.softwareadvice.com/marketing/emfluence-profile/reviews/) **3** recommendations \*Defined as the price above any available free plan ## Thryv Features Drawn from insights across 535 verified reviews, we've outlined Thryv's best and worst rated features and how they stack up against the average rating. Thryv's score Category average Thryv's Best Rated Features Booking Management 4.94 4.08 category average Customer Database 4.89 4.39 category average ROI Tracking 4.83 3.83 category average Thryv's Worst Rated Features Landing Pages/Web Forms 3.0 4.02 category average Multi-Account Management 3.43 4.45 category average Activity Dashboard 3.57 4.21 category average - Popular features found in Marketing Automation A/B Testing Campaign Analytics Drip Campaigns Landing Pages/Web Forms Lead Management Multi-Channel Marketing Multivariate Testing ROI Tracking Sales Analytics Segmentation Social Marketing - More features of Thryv 2-Way Messaging Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking API Appointment Management Appointment Scheduling Audience Targeting Automated Publishing Automated Responses Automated Scheduling Automatic Re-ordering Availability Management Batch Processing Billing & Invoicing Billing Portal Booking Management Brand Management Brand Tracking Calendar Management Calendar/Reminder System Calendar Sync Campaign Management Campaign Planning Campaign Scheduling Channel Management Chat/Messaging Class Scheduling Click Tracking Client Database Client Management Client Portal Communication Management Confirmations/Reminders Contact Database Contact Management Content Management Credit Card Processing CRM Customer Database Customer Engagement Customer History Customer Segmentation Customer Social Profiles Customer Support Customizable Branding Customizable CTAs Customizable Fields Customizable Invoices Customizable Templates Customization Data Enrichment Data Import/Export Data Security Dental Practice Management Document Storage Dynamic Content Electronic Payments Email Management Email Marketing Email Reminders Email Templates Email Tracking Event Scheduling Event Triggered Actions Feedback Management For Chiropractors For Healthcare For Insurance Industry For iPad Devices For Real Estate For Small Businesses For Startups Group Scheduling Image Library Interaction Tracking Internal Chat Integration Invoice Creation Invoice History Invoice Management Job Scheduling Lead Capture Lead Distribution Lead Nurturing Lead Segmentation Live Chat Marketing Automation Marketing Calendar Mass Texting Message Personalization Mobile Access Mobile App Mobile Coupons Mobile Payments Monitoring Multi-Account Management Multi-Campaign Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Social Integration Multi-Location Negative Feedback Management Onboarding Online Booking Online Invoicing Online Payments Online Store Opportunity Management Patient Records Management Payment Processing Payment Reminders Pipeline Management Post Scheduling Quotes/Estimates Ratings/Reviews Real-Time Notifications Real-Time Updates Recurring Appointments Referral Tracking Reminders Reporting/Analytics Reporting & Statistics Reputation Management Rescheduling Response Management Review Monitoring Review Notification Review Request Room Booking Sales Pipeline Management Sales Reports Scheduled Messaging Scheduling Search/Filter Search Marketing Self Service Portal Sentiment Analysis Shortcodes SMS Marketing SMS Messaging SMS Reminders Social Media Integration Social Media Monitoring Social Promotion Source Tracking Tagging Tax Calculation Template Management Third-Party Integrations Wait List Management Web-based Deployment Website Analytics Website Management ## Thryv Integrations Based on 535 verified reviews, we've identified products most frequently integrated withThryv. Square Point of Sale Integration rated 4.5 from 6 reviews Zapier Integration rated 4.5 from 4 reviews Microsoft 365 Integration rated 4.3 from 4 reviews Instagram Integration rated 3.7 from 4 reviews Shopify Integration rated 4.0 from 3 reviews Microsoft Outlook Integration rated 5.0 from 2 reviews See all 64 integrations ## Thryv Key Sentiments We analyzed 535 verified reviews for Thryv to find out what actual users really think. Most Positive Sentiments Customer service 70% Positive 10% Neutral 20% Negative Users appreciate Thryv's customer service, highlighting the ease of access and quick resolution of issues. They find the customer support team pleasant, helpful, and responsive, which enhances their overall experience with the software. Additionally, users value the streamlined customer service management and the positive interactions facilitated by Thryv. Staff management 63% Positive 22% Neutral 16% Negative Users commend Thryv's professional and knowledgeable staff, noting their willingness to help and their quick response times. They appreciate the friendly and supportive customer representatives who make using the software a positive experience. Additionally, users highlight the expertise and professionalism of Thryv's staff, which contributes to their satisfaction with the service. Learning curve 61% Positive 30% Neutral 9% Negative Users find Thryv's training support and sessions helpful for learning the software. They appreciate the ease of use and the intuitive nature of the system once they become familiar with it. Additionally, users highlight the extensive training resources and one-on-one support that make the learning process enjoyable and effective. Least Positive Sentiments Appointment scheduling 43% Positive 41% Neutral 16% Negative Users appreciate Thryv's appointment scheduling features, including automated reminders and easy booking management. They find the system user-friendly and effective for both clients and businesses. However, some users report issues with scheduling conflicts, the reminder process, and the need to manually enter reminders. Client management 45% Positive 38% Neutral 17% Negative Users value Thryv's client management features, including client portals, communication tools, and the ability to manage client information efficiently. They find the software helpful for scheduling, dispatching, and maintaining client databases. However, some users experience challenges with client file storage, transferring client lists, and integrating payment features. Email marketing campaigns 45% Positive 36% Neutral 19% Negative Users find Thryv's email marketing campaigns useful for reaching clients through automated, multi-channel blasts. They appreciate the ability to customize and send email campaigns, but some users feel the email automation features are basic and could be improved. Additionally, users mention the complexity of setting up campaigns and desire more advanced customization options. ## Thryv User Reviews Overall Rating 4.2 Ratings Breakdown 5 64% 4 18% 3 5% 2 2% 1 11% Secondary Ratings Ease of Use 4.1 Value for money 4.0 Customer support 4.3 Functionality 4.1 Jeanne E. Verified reviewer Construction 2-10 employees Used daily for less than 6 months Reviewed July 2026 When you're the best , it shows! 5 From their first call, they were exceptionally different from all of the other HARD SALE companies I was interviewing. I interviewed with 15 companies. Their exceptional listening skills and website design. The team performed beyond my expectations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The pleasant atmosphere of the entire team. They listened and produced beyond my expectations. The meetings were direct and to the point, and they were considerate of my limited abilities. Cons: That they got my face wrong on my homepage photo. The photo depicted a more youthful face, which is appealing to my ego. The hair, clothing and setup were perfect, basically; the overall photo was great; it just isn't my face. Reasons for switching to Thryv Because there is no comparison in design, features and ease of use. The sales approach was handled professionally with no " act now "pressure. Also, the many features and the immeasurable value it will bring to my business. Vendor Response Thank you so much for your thoughtful review! We're thrilled to hear that our team stood out through listening, collaboration, and delivering a website that exceeded your expectations. Knowing you compared multiple companies and felt our approach was professional, pressure-free, and focused on your goals means a great deal to us. We also appreciate your sense of humor about the homepage photo! 😊 We always want your website to feel authentically you, so if you'd ever like to update the image, your team is happy to help make sure it reflects exactly how you'd like to be represented. Thank you again for choosing Thryv and for trusting us with your business. We look forward to continuing to support your growth! Replied July 2026 Read More Tyrell T. Verified reviewer Construction Self-Employed Used daily for less than 6 months Reviewed April 2026 Great start as a new client 5 My experience so far has been nothing short of exceptional. Everyone delivers on their promises, respectful of time, and work collaboratively at every step. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable. Everyone's time is respected and valued. Cons: As a new business owner this new partnership is extremely important to me. I am just eager to complete the onboarding and see the results of our partnership. Reasons for choosing Thryv Andrew. He was patient with me while working on dates and times to connect. He is genuine, we made a connection, and he showed real world client examples of the success I could have with Thryv. Vendor Response I really appreciate you sharing this perspective, Tyrell. We spend a lot of time listening to feedback across reviews, social, and conversations so we can better understand what’s working and where we can improve. That’s what helps us continue evolving the platform and making sure you’re getting real value from it. Glad to hear this approach is making a difference, and if there’s ever anything you want to dive deeper into, I’m here to help. Replied April 2026 Read More CS Catherine S. Verified reviewer Retail Self-Employed Used daily for less than 2 years Review source Reviewed June 2019 Thryv helps me Thrive! 5 I do like this Business program more that the piece-mil style of programs I had before. Everything is within this model and I do not have to try to combine my Books, Appointments, schedules, online presence or documents...everything is here. Any new business needs to use this sort of program to become a more professional looking business. Ratings Breakdown 5 Ease of use Previously 4 5 Value for money Previously 4 5 Customer support 5 Functionality Previously 4 Pros: As a new business owner I have found the Thryv Business program to be very helpful and convenient for me and my customers. The notifications come quickly and on all my devices so no one is left hanging especially my business. I have used the chat and telephone customer service lines to educate me and help me move free and easily through the Dashboard and all its features. Cons: Some of the features I am not as well familiar with do need a little extra help which I need through the Thryv support agents. I have the lowest tier Thryv account which does not offer total flexibilty but as my business grows I expect to be able to upgrade. Read More LR Lara R. Verified reviewer Architecture & Planning 51-200 employees Used daily for more than 2 years Review source Reviewed June 2026 Former employer utilizing Thryv daily 5 Thryv has been a really helpful tool in my day-to-day work. Having social, reviews, listings, campaigns, and website widgets all in one platform makes it easier to stay organized and keep our marketing running smoothly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love Thryv because it keeps everything I need to manage customer communication, reviews, and daily tasks in one easy-to-use place, which saves me time and makes my work more organized. Cons: The only thing I’d like to see improved is having Pro editor included in the Business Center, since that would make the platform even more convenient and efficient. Reasons for choosing Thryv I was a Business Advisor for 5 years and a Corporate Sales Trainer for 3 years implementing the software to local business and new hires. Vendor Response Thank you for sharing your experience and for your many years of involvement with Thryv. It's especially meaningful to hear feedback from someone who has worked closely with the platform and helped businesses successfully implement it over the years. I'm glad to hear that having customer communication, reviews, social media, listings, campaigns, and website tools all in one place helps keep your day-to-day work organized and efficient. Helping businesses simplify their operations and save time is exactly what we strive to do. I also appreciate your feedback regarding Pro Editor. Suggestions like yours help us understand where additional convenience and efficiency could create even more value for our customers. Thank you again for taking the time to leave a review and for your continued support of Thryv. We truly appreciate your perspective and partnership! Replied June 2026 Read More ET Eva T. Verified reviewer Accounting 2-10 employees Used daily for more than 2 years Review source Reviewed June 2026 Thryv is worth having for your business 5 The overall experience with Thryv has been very good. Between the customer support and being able to send files to the clients and receive files from the clients and also being able to have text and email conversations it is top notch. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The security for Thryv we have no problems with and the value for the money is top notch. If we have a problem with anything we can either have a text conversation or call them up and they will resolve the issue as soon as possible. The invoicing is also good as it sends it to our clients phone so they are aware of it instead of to their email. The appointment management keeps us on track and notifies us each day to our email Cons: There is nothing that we don't like about Thryv. Everything is up to what we need to stay in contact with our clients. Vendor Response Thank you for taking the time to share your experience with Thryv! We're thrilled to hear that the platform is helping you stay connected with your clients while providing the security, value, and support your business needs. It's great to know features like invoicing, appointment management, file sharing, and client communications are making a meaningful impact on your daily operations. We also appreciate your kind words about our support team. Providing responsive assistance through the channels that work best for our customers is something we take great pride in. Thank you for trusting Thryv to help manage and grow your business. We look forward to continuing to support your success! Replied June 2026 Read More MB Mary B. Verified reviewer Construction 11-50 employees Used weekly for less than 2 years Reviewed June 2026 Worth Every Penny 5 Absolutely love Thryv! They're consistent and supportive through every process whether it's understanding the SEO side of things or ideas on how to improve our website. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \[sensitive content hidden\] is our business adviser and is irreplaceable! Everything I don't think to ask, she already has an answer for and anticipates every situation. \[sensitive content hidden\] is our performance success mgr and handles every question with care and really listens to what we expect from their services. They're prompt with appointments and I can always depend on them making time for me. I absolutely love the customer service at Thryv and find them one of the most valuable resources that is helping our business grow and "thryv"! Thank you two so much! Cons: I don't really have anything bad to say about Thryv. Starting with a new company and a new portal can always be confusing but they explain everything I don't understand and are very patient. Vendor Response Mary, thank you for taking the time to share your experience and for trusting Thryv as part of your business growth journey. I'm glad to hear that your Business Advisor and Performance Success Manager have made such a positive impact. So excited to share this with the team! Providing proactive guidance, responsive support, and personalized recommendations is exactly the experience we strive to deliver for every business we work with. We also appreciate your feedback about the onboarding process. Learning a new platform can take time, and we're glad our team has been able to provide the support and education needed to help you feel confident using Thryv's tools. Thank you again for your kind words and for recognizing the dedication of our team. We look forward to continuing to support your business as you grow and thrive. Replied June 2026 Read More JS Joseph S. Verified reviewer Consumer Services Self-Employed Used monthly for less than 6 months Review source Reviewed June 2026 Thryv are proffensional, knowledgable and excellent to deal with. 5 Excellent, professional and enthusiastic. They couldn't do enough to get exactly what we asked for in a website. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The staffe at Thryv were friendly and highly proficient at their jobs. They covered everything we needed in a website and SEO needs as well as a Business Google profile. Their pricing was very reasonable for what was and still is offered. The scheduling of appointments was very easy and the training we received on how to use the Thryv platform was excellent. Additional follow up was provided in a speedy manner when we needed to change details on our site. Cons: A team member no longer works with Thryv. She was the whole reason we signed up with them. So enthusiastic- she will be missed. Vendor Response Thank you for taking the time to share your experience! We're glad to hear that our team was able to support your website, SEO, and Google Business Profile needs while providing a smooth onboarding and training experience. Helping business owners get found online, attract new customers, and manage their business more efficiently is exactly what we strive to do. It's also wonderful to hear that our team was responsive and able to quickly assist when updates were needed. We know how important it is for small businesses to have a partner they can count on. We're especially grateful for your kind words about the team member who made such a positive impact on your experience. While we're sad to see valued team members move on, we're proud that their dedication helped build the trust that started your journey with Thryv. Thank you for being a valued customer and for allowing us to be part of your business growth. We look forward to continuing to support your success. Replied June 2026 Read More ZM Zaimah M. Verified reviewer Hospital & Health Care Self-Employed Used monthly for less than 6 months Review source Reviewed June 2026 Scheduling sucks 4 I’m paying 433.00 per month, but I’m not getting any results. None at all only Potential employee employees calling me not consumers. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I like when they communicate with me and keep in touch with me not just take my money and I don’t hear anything Cons: My account manager haven’t reached out to me to set an appointment and I’m needing to talk to him. I am disappointed about that we should meet at least once or twice a month. Vendor Response Thank you for sharing your feedback. We appreciate hearing what is working well, and we're glad to know you value consistent communication and support from our team. We're sorry to hear that your experience has not met your expectations, particularly regarding account engagement and the results you've seen so far. Building a strong partnership with our customers is important to us, and we understand how frustrating it can be when you feel disconnected from your account team. We would welcome the opportunity to learn more about your experience and ensure the right team member connects with you to review your goals, account activity, and next steps. Please reach out to me directly with your business information so that I can help to steffie.bell@thryv.com Thank you for your feedback and for being a valued Thryv customer. Replied June 2026 Read More CS Chris S. Verified reviewer Architecture & Planning Self-Employed Used weekly for less than 6 months Reviewed July 2026 Newbee to this type of business marketing 5 Too new of a client/user to give a worthwhile review. But, so far so good. I'm sure over time and use I'll "learn" the platform better and make it work for my needs. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: The cross platform sharing and integration of information to various social media platforms, web search engines, etc. Cons: I don't have any issues with the service or the system at this time. No complaints. Other than this field is too long to fill out if you don't have any "conc" to detail. Vendor Response Thanks so much for taking the time to share your experience! We're glad you're already seeing value in Thryv's integrations and cross platform capabilities. Since you're just getting started, there's still a lot to explore, and we're excited to help you get the most as your business grows. If you ever have questions or want tips on getting even more out of Thryv, your Business Advisor is always here to help. We appreciate you being part of our Thryv community! Replied July 2026 Read More TB Terry B. Verified reviewer Construction 11-50 employees Used weekly for less than 6 months Reviewed July 2026 We now have an online presence! 5 Excellent system, easy to set up and understand. The on boarding team were fantastic in helping us get it all set up and running smoothly and effectively. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It makes our online listings management and posting and managing socials so easy. The onboarding team were excellent and very helpful. Cons: N/A . Vendor Response Thank you for the wonderful review! We're thrilled to hear Thryv has simplified your listings management and social posting, and that our onboarding team made getting started easy. Helping businesses save time and get value quickly is exactly what we strive for. We appreciate your partnership and look forward to being part of your continued success. Replied July 2026 Read More Showing 1 - 10 of 535 Reviews [See All Reviews](https://www.softwareadvice.com/crm/thryv-profile/reviews/) ## Thryv FAQs - What type of software is Thryv? Thryv combines business management, client communication, and marketing tools in one platform. The software includes features for appointment scheduling, payment processing, and client relationship management, plus marketing capabilities such as social media management and online reputation monitoring. Users can manage all aspects of client interaction through a single dashboard. - Is Thryv worth it? Based on user reviews, Thryv provides value through its comprehensive feature set and time-saving automation. While pricing is on the higher end, starting at $228 per month, businesses report significant benefits from streamlined operations and improved client communication. The platform's ability to consolidate multiple business functions often justifies the investment for small businesses. - Who uses Thryv? Small service-based businesses across various industries rely on Thryv for daily operations. The platform is particularly popular among health and wellness providers, home service contractors, and professional service firms. Most users are small-business owners looking to automate administrative tasks and improve client communication while managing their online presence. - What is the former name of Thryv? Thryv was previously known as Dex Media, a yellow pages and digital marketing company. The company rebranded to Thryv to reflect its evolution from traditional advertising to comprehensive business management software. This transformation expanded their services beyond basic marketing to include full business operation tools. - How do you pay your Thryv bill online? Customers can pay their Thryv bill through the online portal using major credit cards or bank transfers. The payment system allows for automatic billing setup and provides access to payment history and invoices. 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