Claritysoft CRM vs Thryv

RATING:

4.5

(168)

Claritysoft CRM has 168 reviews and a rating of 4.55 / 5 stars vs Thryv which has 495 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (168)
4.2 (495)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 30, 2024
April 22, 2024
Pros/Cons
  • Pros

  • Price is right for what you get and much more affordable than industry standards. Training with online/youtube options has been very good.
  • The graphics and general user interface design were very important to us and Claritysoft scored high is this area. It's customizable and fun.
  • Cons

  • We had employees refuse to use it because they were so frustrated.
  • This becomes confusing for the sales team because it shows in both places. Most CRM’s that have multiple pipelines take the Pipeline down to the Stage level.
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  • Pros

  • The product is easy to use and I really enjoyed being able to use the calendar tracking. I also like the feature of setting up post in advance.
  • Fantastic email integration and good tools CRM like to recruit prospects and find new talent.
  • Cons

  • They system picks random images and matches them with sentence fragments that make no sense. The tracking is extremely flawed and cannot be confirmed in any way.
  • It's embarrassing to be in front of a customer and for it to take more than 1 minute for the app to load, and sometimes it takes much longer than that.
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Pricing Range
$
$
$
$
$
N/A
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

Advisor Recommendations

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41 Recommendations
140 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos