HubSpot Sales Software


 

HubSpot Sales is a cloud-based sales automation software designed to build, automate and accelerate the sales process. The solution allows sales personnel to connect with promising leads and convert them into successful deals. HubSpot Sales allows automating business communication by defining a sequence of personalized follow-up emails and reminders. With the real-time engagement updates, users receive notification as soon as the customer opens an email or click on a campaign link.

HubSpot Sales also offers CRM tool to record and log clients details, conversations and engagement history. With ready to use insight, businesses will have the information on campaign's performance and buyer’s interest. Sales teams can build and manage multiple sales pipelines and monitor activities going on through different stages of the sales process. The solution offers an interactive dashboard that displays the performance of sales teams and targets achieved.

HubSpot Sales also integrates with HubSpot CRM and HubSpot Marketing to deliver an exhaustive sales management suite. Collectively, the suite allows businesses to track entire marketing and sales funnel.

 

HubSpot Sales - Communicator
 
  • HubSpot Sales - Communicator
    Communicator
  • HubSpot Sales - New prospects
    New prospects
  • HubSpot Sales - Sidekick integration
    Sidekick integration
  • HubSpot Sales - Timeline
    Timeline
  • HubSpot Sales - Deal and task board
    Deal and task board
  • HubSpot Sales - New contact
    New contact
Supported Operating System(s):
Web browser (OS agnostic)

622 Reviews of HubSpot Sales

 

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Software Advice Reviews (131)
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Showing 1-20 of 131

Crystal from Conversio Health
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Hubspot is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am extremely happy with Hubspot!

Pros

Hubspot is extremely comprehensive to set up with a myriad of training how-to's, videos and online assistance tools available.

Cons

Hubspot does not have any major cons that I have uncovered. One small thing to note is that it has slightly less customization than a more expensive CRM option.

 
 

Nathan from AGs New Zealand
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Hubspot CRM is easy to use and free!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For someone who had no previous experience using a CRM, Hubspot CRM has been a pleasant surprise.

Pros

- The price
- The support available online
- The ease of use
- The split between marketing and sales

 
 

scott from tct
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great starter CRM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Will likely move to a less complex / costly system

Pros

Integration with Wordpress, ease of adding new fields and ability to post Facebook lead advertisements.

Cons

Too many standard fields for small business / BtoC operations. Trip wire pricing can lead to large unexpected charges

 
 

Melissa from Heritage Payment Solutions
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great CRM Option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great CRM option, especially if you are looking for email functionality, as that's where they really shine! Other aspects can be a bit tedious and require some additional training.

Pros

- Email tracker is amazing! - Option to save email templates that you use often. - Ability to log your leads in.

Cons

-Inputting lead info can be time consuming. -Some redundancies in the software that may leave you with two leads under the same name. -Can be a bit complicated to use on a day to day basis

 
 

Maya from Hospitality
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Very thorough and detail-oriented system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I really like that you're able to connect to social media platforms to easily find additional information. There are plenty of ways to add numerous details about people that help support collecting customer and client information.

Cons

When using with Gmail, it is a bit confusing to separate HubSpot from personal/professional accounts. I would not prefer to use the system for my personal email address, but have had trouble disabling it and keeping it turned off.

 
 

Natelie from MHG Property Development Specialists
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Hubspot Bliss

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to set up and navigate from a user perspective

Pros

After experiencing various diff CRM user interfaces I found Hubspot to be the easiest and visually appealing.

Cons

Restriction on some features in the free CRM mode and once you go into paid packages it does get expensive

 
 

Maria from Bay Street to Main Street Consulting
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Better for larger pipelines and a paid version

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's possible that I may have selected the incorrect product for my needs. Now there is too much time invested in the data to change to a new software.

Pros

The reminder notifications and notes from each contact point. Multiple product pipelines are an attractive option.

Cons

How prospects move through the pipelines. The process is not intuitive and is rather clunky. Also, that screen is inordinately large. A smaller screen might make it more practical.

 
 

Lindsey from Monarch Inventory Services
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great Free CRM Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, great software.

Pros

HubSpot is great mostly because it's free, and it's an efficient way to track your business' leads and clients. You can import from already established lists, and then add in new customers one by one. You track your status of leads from initial contact to closing or losing the deal, and can track every bit of communication throughout the process so it's all in one place.

Cons

HubSpot has some limitations on its capabilities as far as not being the most robust CRM tool you could wish for. However, with the free price tag, it's hard to complain.

 
 

Linda from TheraMatrix
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Using Hubspot to track physician marketing & referrals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are trying to adapt this product to track physicians & physician practices. We are using the free version in an attempt to create a case for using the purchased product. Unfortunately, this results in some lower rating for hubspot, because it's not really doing what we need it to do. Products made specifically for use in the medical service field with physicians are prohibitively priced for a small company such as ours.

Pros

Online, available anywhere internet is available. Apps for android & ipad. Lots of fields to build a robust client database.

Cons

We are a healthcare service. We receive patients through physician referral. This is not really sales, so many of the tools are not relevant. We don't have a sales cycle.

 
 

Karen from Berkley International
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Lead Tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for sales team. Easy to use, data entry is minimal creating a higher adoption rate among users.

Pros

User interface is very simplistic. Graphics showing where prospects are in the sales cycle is great. Minimal data entry, creating higher adoption rates. Dashboard great reminder of the sales cycle.

Cons

Exporting info is a bit cumbersome. Would like to see phone number on the initial contact list screen without diving into each contact.

 
 

Tyler from RE/MAX Cornerstone
Specialty: Real Estate
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Hubspot for Real Estate

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Free versions of all tools, more user friendly than some I have used, Different add-ons to increase what options are available

Cons

Somewhat generic, set up for several different types of business, takes some time to set up and customize

 
 

DK from DSA
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Love working with HubSpot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This CRM is easy to use and comes with lots of robust personalization features. Email marketing capabilities are great as well.

Cons

The initial setup and configuration is a bit cumbersome and requires experts. Once things have been setup and you have your templates to work with it's easy to use, though. I would like some more robust A/B testing and segmentation options.

 
 

Jasper from 24G
Specialty: Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great CRM tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's Free! the UI is free flowing and the ability to link companies with their website automatically is very useful.

Cons

Like everyone else has said about Hubspot, it does not play well with MAC. Once that is sorted out it will definitely be a bigger player in the CRM game.

 
 

Mathew from Hunter Vision
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Hubspot is the best

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Gives you all the tools necessary to fully keep track of all clients. Sales process from top to bottom.

Cons

With the email tracking, sometimes I wonder if a client is really opening an email as many times as the tracker says.

 
 

alejandro from AIESEC
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Hubspot CRM is a great tool to manage your accounts and to analyze the performance of your team!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Sales Funnel really easy to use. Sync with the mail. Different features to manage your team. Template mails.

Cons

Sometimes the program mix my personal mail with the platform, something that is inconvenient due can show personal data.

 
 

Jose from MedEZ
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great Value for such a low cost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1- It's free. And by only paying $50 per user, it gets greatly enhanced by Hubspot Sales features
2- It's easy to use. Almost no training needed
3- Customizing a sales pipeline is easy and quick

Cons

To have more useful features, the integration with Hubspot Marketing and the reporting platform is incredibly pricey in relation with the CRM cost. For medium to large businesses, it is cheap. For the small business, to pay almost $800 a month is too much.

 
 

Calum from Schiltron Associates
Specialty: Telecommunications
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Excellent Basic CRM Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great functionality for basic tracking of leads and activities. I have the free version which does everything I need.

Pros

Ability to upload contact lists , tracking of email, simple to use. As an activity tracker, the ability to add simple notes in time sequence is also useful.

Cons

The email flags of when it has been opened seem to show multiple openings in some cases which can cause repeated messages.

 
 

Crystal from Hapax, Inc.
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Finally a CRM we are happy with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the ease of switching between records and the integration with Gmail. I can do most things right from the Gmail site.

Cons

The app for mobile use could use a much needed over-haul. If they fixed the few issues with the App, we would give it 5 stars

 
 

Alexis from Onex, inc.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Integration of a CRM system for sales staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A customer representative had to call me today (after a couple months of using the CRM) and she was more so just asking about how the product was working for us and if I had any questions. Nothing pushy and just nice to talk to. When I was looking into integrating a CRM for my staff I'd get calls every day from other systems and it turned me away so quick. So it was a nice change of pace

Pros

Freemium, very user friendly, easy how to videos, great community to help with any questions. Easy to integrate with other applications, customizable,

 
 

Keven from Shaking Earth Digital
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

New to HubSpot CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keep up the great work! We'll continue to use it.

Pros

I love how simplistic this CRM is to use. I've done research on many others and HubSpot instantly felt like a great fit for what our company was trying to do. It doesn't hurt that it's free for the basic features either. It's great for small companies like mine with 7 total employees. We don't need all the bells and whistles, however, it's great that you do offer additional features for an extra fee. I'm glad that I chose HubSpot CRM.

 
 
 
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Showing 1-20 of 491

Dan from Real Estate

October 2017

October 2017

Great system for managing a dynamic pipeline

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use and setup are the most distinguishing features. I felt as thought that this system was designed specifically for sales vertical management

Cons

What I like least is the standardization of form fields. I would like for that aspect of the CRM to not be off the shelf and allow for further customization

Source: Capterra
 

Valerio from Export Linked

October 2017

October 2017

Finally, marketing and sales can align. All I need in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

All works well and seamlessly.
The fact that I can customize sales and marketing dashboards is very useful.
I must say that there are many other features that I haven't explored yet but it seems that all is there just ready to be used.

Source: Capterra
 

Tracy from Tracy Arrington Studios

October 2017

October 2017

Love it...finally a CRM that is intuitive!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is so easy to use and extremely intuitive. I have used Greenrope, Infusionsoft, and Act and this is, without a doubt, the best of the bunch for someone who needs a CRM that is not complicated and difficult to use. Best of all, it's free!

Cons

If you want to use additional features beyond the CRM it can get pricey for a small business but there is no pressure to move beyond the free level.

Source: Capterra
 

Kevin from ContentCollective Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Free and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact that it is a free CRM is one of the biggest pro's of the CRM. It's fairly user intuitive and once all the moving parts are implemented and put in place, it kind of runs itself.

Cons

Support and implementation onboarding could be simpler, however with HubSpot's learning center courses this is easily rectifiable.

Source: GetApp
 

Sean from MOVE Guides

October 2017

October 2017

Great product and always adding more. Some of the best customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, customer support is probably one of the best features. Always responsive and get back to you quickly.

Cons

Still lacking some items that would seem to make sense (ie. a universal list of emails you don't want to allow to fill our your forms... from competitors)

Source: Capterra
 

dan from Funeral Zone

October 2017

October 2017

Good quality CRM and affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very good interface and UI - easy to use and of course free to use, although ideally needs to be paired with the marketing hub.

Cons

Useful but basic - really needs to be integrated with hubspot marketing for one set price, not pushed as a freebie

Source: Capterra
 


October 2017

October 2017

HubSpot helped us get our sales team more organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how HubSpot can figure out where your visitors are from and it pulls its own data from its own sources. However, it would be useful if you could create negative lists/ignore properties so that contacts would be deleted and never come back. For SaaS use, it works but it isn't perfect.

Cons

Doing certain integrations is a bit difficult as HubSpot has a lot of features we don't necessarily need and doing some simple integration (like doing manual tracking of certain events or tagging certain users as being from a certain location/source) is difficult. The form tracking widget is all-or-nothing type of affair so it tracks forms in our product that we don't want tracked. We can't manually set which forms to track.

Source: Capterra
 

Gary S from Lake Creative
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Hubspot delivers the Holy Grail...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our business was suffering from having two versions of the truth! Split data sets, split sales pipelines, disjointed strategy, notes in emails, information in peoples heads... Hubspot solved all of these issues instantly. We now have a streamlined way of managing all of our new business, existing business and marketing activity; all interlinked, all working together. Hubspot delivers the Holy Grail – one version of the truth!

Cons

Like all other CRMs and marketing platforms, Hubspot needs some up-front work to get your data and BI together. But once your set-up, it saves time everyday.

Source: GetApp
 

Scott from Predictable Hire

October 2017

October 2017

An amazing option for a free CRM, but don't expect a ton of bells and whistles

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The biggest benefit is getting a fleshed out CRM without spending a dime. For a small organization, this is a huge benefit because you can start immediately implementing the CRM and getting into the habit of taking notes and managing customers. Later on you might want to migrate to a different CRM, but in the meantime, this is a no risk situation to get started and actually is better than a lot of paid CRMs out there.

Pros

My favorite thing about this software is that it's free. It made choosing a CRM an easy decision, and we have stuck with it since we made it. I like that it's easy to customize just about anything in terms of fields and that there are no limits on doing that.

I also enjoy the templates and email tracking feature, which supposedly has a limit in the free account but I somehow continue to get notifications when people open my emails.

Another favorite aspect that keeps me coming back to it is the Deals area - having a kanban board for deals is immensely helpful, and we use that heavily along with quota and forecasting reports related to it. There isn't a better way to get a snapshot on how your business is doing than to just look a kanban board of all your open deals and where they are in the pipeline.

Cons

Some of the software can seem a bit old and clunky, like a lot of CRMs. I miss the social autofilling options that Prosperworks has, and I don't find there to be anything particularly special about the user interface. Lists of contacts and navigating through a profile doesn't look especially modern, but it does get the job done.

It's hard to be upset with any of those issues though because well, it's free. For free, it does an amazing job.

Source: Capterra
 

Greg from AcuTech Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

The best Free CRM out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That they have a free version is awesome. I will be upgrading to Pro in the very near future. I wish that the Pro version was a little less per user, but there is a lot of value so I guess I cant complain.

Cons

I do not like that many of the reporting and tracking features are tied to contacts and not to companies. Many times I am calling companies that do not have contacts tied to them.

Source: GetApp
 

Chris from DeveloperTown
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Intuitive CRM that has powerful Pro Tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the Intuitive Interface of the app, the Analytics Insights I get with my outbound messages/communications, and the easy to customize Pipeline View and properties.

Cons

Relationships between deals/company/contact are not as intuitive as other CRMs I've used. This hasn't been a big issue, but a small inconvenience. For instance, if I have multiple deals associated with one company, the activity threads for both deals contain info from the entire account, even activity that isn't specific to the deal.

Source: Capterra
 

Christine from Impact Branding & Design LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great Automation, Makes Marketing a Breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, easily able to manage leads all within one platform and see the activity of them throughout time without question, ability to manage the lists they are in and easily automate the movement and segmentation of them.

Cons

Can be overwhelming the more contact properties you add in, wish stuff didnt get overwritten sometimes if there are multiple email addresses, some of the stuff that can get tracked will have weird values outputted.

Source: GetApp
 

Romil from ERA
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Amazing experience , easy to use and the support is grt

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hubspot CRM automation , design manager drag and drop features, the email automation and the reports generation.

Cons

The Hubspot CRM lacks in some features like revisions control, backups and looking at the actual code and returns to modules

Source: Capterra
 

Andrew from Digital 22
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Works for what I need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Prospects tool is handy but I'm a marketer so don't use it all that much. Happy with most of the features

Cons

None really. I would prefer to have more company intel in the marketing side of the tool but that's it

Source: Capterra
 

Rikki from Digital 22
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great CRM, and FREE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy of use means that is much quicker to get a high adoption rate with HubSpot CRM throughout the business

Cons

Would be hard to move over if enterprise business to HubSpot CRM as it's a little lightweight but they are fixing that

Source: Capterra
 

Alba from We Are Marketing

September 2017

September 2017

Easy to use, nearly closed loop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, because the interface is easy to use and integrates to the marketing product very well.

Cons

Permissions for the team and territories needs to fleshed out. Want to list out accounts with more customization. Wish list - quote system where document signing is synced with quote creation all in one place.

Source: Capterra
 

Ian from SalesHub

September 2017

September 2017

Im a front end dev working in HubSpot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer tracking and management is super easy and intuitive. Easy to update and works well with other software integrations.

Cons

The forms tool is frustrating to use from a developer perspective. As such an important part of inbound marketing, I feel like this tool could use some work.

Source: Capterra
 

Jaqueline from PrismHR

September 2017

September 2017

User friendly, quick learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very use friendly, customizeable fields and what is first. Adding lists is really, so it was really easy to get the hang of it.

Cons

A lot of things are messed up when you try to have both Salesforce and Hubspot CRM, especially synching contacts.

Source: Capterra
 

Jouni from Zelland Family

September 2017

September 2017

Pricing, automation, etc are going the right direction, easy to use and scale

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Intuitive interface makes it easy to start using the software right away. This was true from the beginning.

Cons

New pricing model is confusing, as there are situations where if you had more marketing seats not match up to the CRM.

Source: Capterra
 

Nathan from Rubberstamp
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Used properly you can save yourself a lot of time and increase your productivity significantly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Visibility. It has allowed to to manage my contacts in the same way I used to but now all in one place and so much easier, it is easy to get a view of what activity is happening across the whole team and with the custom filtering you can pretty much get any sort of information you want to track. It would be close to perfection for me if I could run a filter by call length ie anything over 30 seconds etc

Pros

Tasking and Filtering, tasking keeps my days full of relevant contacts and filtering allows me to find more if any days are quite filled

Cons

I dislike the notification tab at the top right, when it says I have 10+ I have to check it, but it is almost always just telling me things that are due today, I have the tasks tab and the email reminders to cover that ;) It's no big deal though, I have learnt to ignore it.

Source: Capterra
 
 
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