HubSpot Sales Software


 

HubSpot Sales is a cloud-based sales automation software designed to build, automate and accelerate the sales process. The solution allows sales personnel to connect with promising leads and convert them into successful deals. HubSpot Sales allows automating business communication by defining a sequence of personalized follow-up emails and reminders. With the real-time engagement updates, users receive notification as soon as the customer opens an email or click on a campaign link.

HubSpot Sales also offers CRM tool to record and log clients details, conversations and engagement history. With ready to use insight, businesses will have the information on campaign's performance and buyer’s interest. Sales teams can build and manage multiple sales pipelines and monitor activities going on through different stages of the sales process. The solution offers an interactive dashboard that displays the performance of sales teams and targets achieved.

HubSpot Sales also integrates with HubSpot CRM and HubSpot Marketing to deliver an exhaustive sales management suite. Collectively, the suite allows businesses to track entire marketing and sales funnel.

 

HubSpot Sales - Communicator
 
  • HubSpot Sales - Communicator
    Communicator
  • HubSpot Sales - New prospects
    New prospects
  • HubSpot Sales - Sidekick integration
    Sidekick integration
  • HubSpot Sales - Timeline
    Timeline
  • HubSpot Sales - Deal and task board
    Deal and task board
  • HubSpot Sales - New contact
    New contact
Supported Operating System(s):
Web browser (OS agnostic)

777 Reviews of HubSpot Sales

 

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Software Advice Reviews (174)
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Showing 1-20 of 174

Bryon from Family Christian Doors
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Self-Explainatory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is great for keeping contact details organized.

Pros

It seems to integrate with just about anything. I have a buddy that controls the lights in his house (and the colors of those lights) with HubSpot.

Review Source
 
 

Justin from Healthicity
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Great, Low-Cost Solution for Straight-Forward Sales Engagement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The low price point is a big plus. It's a no-brainer solution for organizations that already use HubSpot COS and don't want to pay for a pricier solution. It has fairly robust functionality and will likely meet the needs of sales teams with simple to moderately-complex sales cycles and engagement processes. Also, the calling features, email/calendar sync, and meeting link functionality pieces are rock solid.

Cons

Lacks some of the bells and whistles of pricier platforms that would allow teams to create more-complex cadences. Other things like not being able to customize call dispositions and not being able to tie in Sales Pro functionality into COS Workflows, etc. Still, not a deal breaker for most sales teams, I think.

Review Source
 
 

Sam from Renard's Cheese
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Free CRM Solution for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Looking for a simple (and free CRM) to help track sales activity and report to ownership, my google search results turned up three likely solutions: Insightly, Zoho and Hubspot. I signed up for free trials of all three and just started to poke and play around in each. I was immediately blown away by Hubspot's email integration with gmail, the auto-fill of customer data from the web, and the ease of use. Within a very short period of time, it was clear to me that Hubspot was the solution for me.

Cons

We probably won't use much of the forecasting and sales performance features, so it would be nice to be able to turn those off or hide them easily.

Review Source
 
 

Levi from A2 Vacation Homes
Specialty: Hospitality / Travel
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Awesome tools for a great price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

HubSpot can be customized to your business in many ways. Most features can be accessed with the Sales Starter package as well. You can mix in free users with paid users, which is nice if your boss wants basic access to view things like sales reports and only your sales reps need the more robust access. The integrations with email and your business website are also really valuable.

Cons

It took me a long time to get a response from the sales rep. Also the customer support rep only blocked 30 minutes to help get me onboarded and had to cut me off when I still had questions. When you actually have their attention though they are very nice and helpful.

Review Source
 
 

Dennis from Pyramid Brokerage Company
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Hubspot iOS-not

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

N/A

Pros

Seems to be a good way to upload and manage spread sheets. Would be good to a windows PC user not mac ios.

Cons

Does not integrate with Applemail so I could not use for my business. I think they should consider making it work with iOS.

Review Source
 
 

Hayley from Nationwide Laboratory Partners
Specialty: Healthcare / Medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Finally a User-Friendly CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After coming from an extremely expensive and cumbersome CRM, HubSpot CRM has been such a refreshing experience. I have the ability to make the necessary changes that update instantly. It has been great for my team and has increased and streamlined communication throughout all departments.

Pros

Ease-of-Use
Automated Features & Automation Tools
Email Plug-in Integration takes less than 5 minutes
Works well with most iOS products
FREE - yes, FREE!

Cons

Less Compatibility with Safari
Notes feature needs some updating. You are not able to directly reply to notes you are tagged in. You must start a new note to reply. \
iPhone App does not provide the ability to use all features

Review Source
 
 

Erik from Lendmark capital group
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Need more features for admin and users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

decent CRM for the price

Pros

the email templates are useful for following up with prospects and staying in contact without being pushy

Cons

as noted in title could use some more of the premium features offered by the other higher end CRM providers, customization being key

Review Source
 
 

Fonnique from Frame Of Reference Ltd
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy to Use System

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Hubspot is super easy to use. I like that it also offer a free version to users. I like that most of the functionalities are is easy to find and are pretty reliable.

Cons

- Packages are not as flexible as I would prefer
- Prices for packages are expensive. Small business would not be able to sustain an account

Review Source
 
 

Brian from supermarket
Specialty: Media
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

This is a great free tool to help organize your bushiness contact.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Try it out!

Pros

Integrates with your Content Managment System, automates emails and notifications for customized actions, streamlines communication between yourself and teammates.

Cons

Nothing, I'm sure there are advantages to certain more sophisticated paid CRMs. This service is great for your startups first CRM!

Review Source
 
 

Philip from Automated Controls and Electrical Supply
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Hubspot Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, this is a good product. You can't expect more for the free version.

Pros

This CRM is easy to use and handles my needs. It also allows us to grow as time goes on. So far, we have had no issues with the program itself.

Cons

The customer chat service is hit or miss. I have tried three times to get assistance and only managed to get a response once.

Review Source
 
 

Gregg from InSource Research Group
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Free Version of Hubspot Perfect for Small Consulting Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple, user friendly and gives us all the features we need without endless bells and whistles we won't use.

Cons

My only complaint is that the import of my contacts is taking a long time. I haven't been using it very long.

Review Source
 
 

Craig from Electronic CareGiver of Gainesville FL
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Amazing CRM platform!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall great tool for sales, marketing, services and nurturing.

Pros

Flexibility.
Ease of use.
Email sequencing.
Customization.
Tech Support.
Knowledge base, training, coaching.

Cons

Inability to title follow-ups from logged activities.
Poor reporting capabilities.
Mobile app is terrible.

Review Source
 
 

Andre from Andre Louw Consulting
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Easy to use and useful

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I'll recommend this for the not-so-CRM-savvy business person, but I suspect it still has features that will wow the experts too.

Pros

The main screen is well laid out and easy to use.
It offers the options I need and find useful, even though there are features I've not used yet. Allows growth on my part.

Cons

Loading contacts is a bit of a mission, but is quite simple when using the app.
I would prefer it to link to my outlook.

Review Source
 
 

Alex from Max's Welding Supplies
Specialty: Maintenance / Field Service
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Love the multiple functionalities it has

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, it's a great CRM, i just think they need to tweak their contact and business tabs

Pros

The many different features, including e-mail sequences and website tracking. I also like the 'deal' stages it has, allowing me to quickly see what business is in what stage.

Cons

I don't like that when I setup a new contact I have to fill in the business information again, the same information I already filled out for the business.

Review Source
 
 

Brian from Hunter Vision
Specialty: Healthcare / Medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Organize your customers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Encourage everyone to at least try this software for a couple weeks and see how well they adapt to it. Easy to use and simple approach.

Pros

Great ability to set up future "tasks" on certain dates/times. Instead of overloading a calendar with a "to-do" list, using the tasks reminders is more convenient, and straightforward.

Cons

Having "double-entry" leads and customers can be cumbersome, but easy to fix if needed. Not having email addresses can be a hurdle.

Review Source
 
 

Adam from RCI Communications, Inc
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great starter CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quick startup, working right out of the box. Very user friendly. It integrated right in to Office365. Has all the basic CRM features any company would need starting out.

Cons

Reporting is lacking. Can be expensive when you move to the paid version. Lacking in features that the competition has in base plans. Limited integrations.

Review Source
 
 

Gary from Western Espresso
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

The account rep was easy to understand and clear

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was impressed with the account reps their follow through and their understanding that I wasn't ready for their paid version quite yet.

Pros

ease of use plus it's free plus the support is excellent they even sent me an invite to have a one to one with someone to get me started. How amazing for a free CRM.

Cons

So far I haven't found anything that I dislike. It's easy to set up and use and I'm sure the more I use it the more I'll find something that I don't like but so far so good.

Review Source
 
 

William from Variable
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Overall good tool but wasn't best fit for my business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Strong ecommerce analytics. Marketing tools were very strong. Account rep did a good job understanding my business before our meeting.

Cons

Not a true CRM. The software lacked some enhanced CRM tools that we were looking to implement. More marketing focused than true sales management tool.

Review Source
 
 

Andrew from The Universal Group
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Best Marketing and Sales Automation Software in the Market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They also have an amazing customer success team that assists you to maximize your investment in HubSpot. A team of dedicated marketing experts will walk you through planning and execution of all your marketing initiatives to make sure that you reach the goals that you aim for through HubSpot.

Pros

Marketing and Sales automation all in one place. If you work in Marketing or Sales, HubSpot is a Must-Have! If you are in a Sales team, HubSpot reduces the burden of the Sales process, from lead generation, client database, to deal management so that you can effectively engage with your customers and prospects. If you are a Marketer, HubSpot provides a centralized platform that will let you work on all your marketing initiatives, from email, social media, blog, website content, and analytics.

Cons

Set-ups can be tricky at times, however, they have a great customer service team to help you out anytime.

Review Source
 
 

Priscilla from Electronic Caregiver
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Very streamlined with many options to fit multiple business plans.

Ease-of-use

Functionality

Product Quality

Customer Support

I really see how all the features included could streamline business success.

Pros

I like the options for small businesses to be able to use as they grow into using the excellent features in the future. Love that you can customize your service with add on options like reports and templates to be accessed quickly through email. They even offer premium services to speak to a personal consultant about marketing and sales strategy for your business. This can be added on making it great for an as needed feature.

Cons

The starter package doesn't have the sales automation feature available. However, I see how some people might not need that in the starter package.

Review Source
 
 
 
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Showing 1-20 of 603

Luciana from Omnia Salud

February 2018

February 2018

Hubspot CRM - Best CRM for small teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's amazing all the features this CRM has for zero price. I'm still amused that this is one of the bests CRMs on the market and you don't have to pay anything (if you only use standard CRM features)

Cons

It should have the option to do bulk emails (I know it's not Hubspot main purpose but it should be able to be done), and I think the pro features are a bit overpriced. Nevertheless, is one of the most complete CRMs even without comparing prices.

Review Source: Capterra
 

Yan from Premium Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Contact management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its free!
You can start to learn Hubspot approach, if this is you thing, they also have discounts for start ups

Cons

Well, Free CRM is missing some basic features, that made Hubspot famous
I've read some cases and understood, that price would be too high when we will start to use all features.

Review Source: Capterra
 


February 2018

February 2018

Yeah! An easy-to-use CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

In general, this is a good product. And to a great advantage, I am currently doing the courses they offer online at Huspot Academy, I recommend them because they help your company's marketing or if you want to use it in a personal way.

Pros

Ease of use, automated functions and automation tools, being able to integrate the add-on with e-mail has been one of the most used functions daily, in addition to the extension it has with Google Chrome. It's great!

Cons

The present presents faults with my inbox and my mailbox in the CRM, however it was solved by problem and worked great. Also I like to have the information organized and link the contacts that work in each company to which I must provide my professional service, save time by searching either telephone numbers, emails or any task stipulated for each of them.

Review Source: Capterra
 

Jireh from Guardian Liberty Voice
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Best CRM for my busy lifestyle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

hands down it's made my workload easier.

Pros

The HS CRM is great for anyone looking for a simple option that easily integrates into the rest of the HS platform. Marketing automation, sales leads and landing pages make the CRM shine like the beauty it is!

Cons

There are a few quirks that I'd like to see changed, however, that is more of a personal preference than an issue with the software.

Review Source: Capterra
 

Julie from NEXTFLY Web Design

February 2018

February 2018

So far, so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to track emails, track communications between clients, find logins all in once place and the import we had from highrise to this was also super helpful.

Pros

Recently we've started using Hubspot CRM for our team. We were having difficulties finding a CRM that worked well for both Project Management and Sales teams working together and Hubspot seemed like a natural transition. So far, we've found it to be quite beneficial. I really like looking at the tasks and seeing what the team is up to as a whole as they put what projects are in progress, on hold, etc.

Cons

What I like least is not being able to put an attachment with a task. I find that is something that really needs to be improved upon. Also, tasks only open up in a small tab to the side, it would be nice to be able to open it similarly to notes.

Review Source: Capterra
 


February 2018

February 2018

Detailed information to improve your sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I currently use Hubspot Sales, which facilitates my day to day work, doing email tracking, scheduling tasks and even calls to my clients. The service is fantastic.

Pros

I love being able to have the information stored, specifying its modality, be it personal or of an entire company, also it offers you the help of search in a simple way. It shows you in graphs the daily advance and facilitates the day to day with only to link your electronic mail tray, it can be followed with the extension that Google has, it is fantastic.

Review Source: Capterra
 


February 2018

February 2018

Really complete Marketing Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really love this tool, one of it´s best features are the Dashboards with reports and the new Analytics. This really helps us know where our leads come from and how we can make the process better.

Cons

Sometimes there are bugs, but these get solved very quickly by the customer success team.
I am also missing more integrations, but there are always solutions with Zapier.

Review Source: GetApp
 

Lizzie from Whetstone Education

February 2018

February 2018

HubSpot can transform the way you interact with customers (if you let it)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how customizable it is - you can select custom fields to track and configure your Kanban board however you'd like. I also love the ability to track each client and the email communication that has happened throughout the year.

Cons

There are so many features that I have a hard time finding which ones would be most helpful to my team.

Review Source: Capterra
 

Juan from 3 Punto Zero
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Accelerates processes within the company, without having to do the tasks manually.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very usefull tool

Pros

This CRM is very useful at the time of optimizing times, our customers whose main goal is sales, always ask us to use a tool that helped us to make sales more and more. So we found CRM HubSopt that has given us that and much more when it comes to operating sales campaigns

Cons

As for the cons, we would only like to obtain personalized data, for the moment of creating reports of campaigns that we have run.

Review Source: Capterra
 

David from Central Roofing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

This one kinda got thrown at me. From what I've seen it does a good job.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The charts build automatically so I don't have to do it any more.

Pros

The graphs and charts from the overview are a great way to get a lot of information at a glance. The ease of entering in fields initially is a cinch once you have built a database of clients and or suppliers.

Cons

finding and entering in information when not already in the database takes time. some more intuition could be built in here. Also as you build you database of clients and enter in their info you have to ask yourself if this is being sold on the black market. ;)

Review Source: Capterra
 

Laura from Ezepo, LLC

February 2018

February 2018

Adequate CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to set-up, the free version has enough basic features to be worthwhile. It is integrated with other software platforms, making sending a contract or email very easy to do.

Cons

The email opt-out functionality is limited and exposes risk. While creating new contacts the default actions can limit other team members visibility into the details for each company.

Review Source: Capterra
 


February 2018

February 2018

SALES TOOLS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

KEEP THE WORK AREA ORGANIZED AND BE TO-DAY WITH THE TASKS

Pros

YOU CAN STORE THE INFORMATION ABOUT THE COMPANIES AND HAVE IT ORGANIZED IN ADDITION THAT THE SEARCH IS EASY TO USE. WHAT I LIKE IS THE EXTENSION IN GOOGLE CHROME

Review Source: Capterra
 

Patricia from Taxzoom

February 2018

February 2018

Lovely , wonderful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use
Good and informative staff to hep
task management
Building relationships with clients

Cons

Cant send Newsletters
Most people where I am dont know much about it (Africa)
Cant send bulk emails

Review Source: Capterra
 

Patricia from Tax Zoom

February 2018

February 2018

its been worth it, I have saved time and its easy to use. A great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

sales and marketing tools
Courses that help you understand more about Hubspot
So far I dealt with great people from Hubspot who were always there to guide and help incase of any problem
Great templates

Cons

The Newsletters. As much as my contacts are arranged neatly and I have nice templates , I cant send a newsletter to my contacts in bulk .

Review Source: Capterra
 

Steven from JobMatch, LLC

February 2018

February 2018

It took some time to get things set up, but support was great to works with us to customize

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the ease of use in tracking lead flow, contacts, deals, and companies I am working with. It is easy to import data as well, and there are some great features when adding that will repopulate certain details that might already be available. This makes it easy to add information.

Cons

Without paying more, sometimes there is a limit to pipelines that can be created. Since we have multiple teams using the software, there has been a need for numerous pipelines so the limitation has kept us from adding some pipelines that could be helpful to certain teams. We could upgrade to add more, but it doesn't make sense at this point.

Review Source: Capterra
 


February 2018

February 2018

Great CRM, very interactive and lots of information.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that it has a mobile application! Very easy to use, notifications are great and customizable.
Solid CRM for the price.

Cons

I think they could work on updating their software, it's a negative when it goes down it impacts my workload. I guess that means it's working right?

Review Source: Capterra
 

Marc from Revenue River Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Free CRM that's getting better than some paid ones

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sales efficiencies and sales management visibility.

Pros

There are constantly new features being added to this and bugs that once made this hard to justify for larger organizations have been fixed.

Cons

Reporting could be better. Contact limits when connecting this to a HubSpot Marketing portal get a little annoying.

Review Source: Capterra
 

Alexander from Monarch Wave Marketing

February 2018

February 2018

Nice design, easy to use, but lacked features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Management of marketing and sales pipelines were easy, and the visualizations were nice and easy to setup.

Cons

Lacked a lot of features that didn't go inline with their inbound marketing methodology. Cold prospecting is nearly impossible. Don't like how you have to pay extra for more metrics on your dashboard.

Review Source: Capterra
 

Daniel from Reinhart Boerner Van Deuren

February 2018

February 2018

Was easy to pick up and we quickly were able to move into using advanced features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use. Interface is clean and carrying out most tasks are usually straightforward. Support is prompt with responding to any issues or problems we've had. They really do take the time to listen and care about their customers.

Cons

I miss the drag-and-drop, modular functionality of our previous email software. HubSpot's email designer is fine (and we've really had no problems), but there are times when I'd love to cherry-pick which elements I'm going to include in an email, rather than having to create a template for it.

Review Source: Capterra
 

Trey from Telecommunications company
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Outstanding features but missing key elements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great price. Easy to set up. Great feature set. Outstanding (!!!) support. These folks are head and shoulders above salesforce while being a much smaller, (much,much,much) less expensive option. Month to month billing. (again SalesForce, get over yourself.) Great Start HubSpot! Thank you for being a Human Being about supporting your paid products (I am talking to you Google, SalesForce, Zoho, etc! Yeah I said it...The age of "I am sure one our customers will support you in the forum." is over.)

Cons

Lack key features for location specific sales. For example, you can't search for a company by its address i the Global Search Bar. They seem to focus on Sales through a Marketing perspective. Feels like they lack Sales People's input in the design. They miss some obvious items.

Review Source: GetApp
 
 
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