Clio vs FreeAgent CRM

RATING:

4.7

(1603)

Clio has 1603 reviews and a rating of 4.67 / 5 stars vs FreeAgent CRM which has 72 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (1603)
4.7 (72)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 29, 2024
August 2, 2023
Pros/Cons
  • Pros

  • I have to say the Cleo support and help section is spectacular and one of the best I've ever come across. They have a clear academy which offers training on specific things you can do in the software.
  • Clio Manage and Grow have been excellent additions to our practice. We especially love the integrations with other programs that we use.
  • Cons

  • Document automation is TERRIBLE and invoicing just means linking to Quickbooks.
  • Billing is cumbersome and inefficient, lacking in options to suspend printing for those clients who are in collections.
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  • Pros

  • We utilize all functions of free agent but the best part of this CRM is the ability to completely customize our portal to our specific needs without having to keep a lot of unused features.
  • The service itself reflects the wonderful people who created it and work for the company. It is easy to use and super customizable.
  • Cons

  • The only negative thing I found with this software is how many different times I have to put in peoples information in different areas. It should just transfer over.
  • I used to complain about the email font - but they just fixed that and there are a lot of new options to make your email look professional.
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Pricing Range
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$
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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3 Recommendations
34 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos