About Digimind

Digimind is a cloud-based social media monitoring solution suitable for businesses in any industry. Key features include social media monitoring, keyword monitoring, reputation management and reporting and analysis.

Digimind enables users to monitor all social media mentions on a variety of channels. Users can also monitor an unlimited number of Google search keywords. All social media and web coverage monitoring is updated in real time, and mentions are marked when read. The solution enables users to communicate via social media and email directly from the software.

Digimind offers a variety of report templates that can be customized to the needs of the user. Users can run daily, weekly and monthly reports and set up reports to be automatically gener...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

4 Reviews of Digimind

Overall rating

4.75 / 5 stars

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March 2018

Ksenia from CFT

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

The best solution to help us determine our next best action

Digimind is an amazing solution for monitoring our customers. It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform. From tracking web mentions, blogs, authors, Twitter and Facebook, Digimind provides an outlet to really understand what's being said about our brands and products.

Pros

Digimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action. Thanks to the insights derived from social networks, we were able to gain deep consumer insights, detect new trends, react faster and make better decisions for our brand.

Cons

Social data from the likes of Facebook can be quite limited Sentiment function could be more accurate

September 2020

Stefan from LafargeHolcim

Company Size: 10,000+ employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Easy Newsletter creation

You can achieve a lot with little effort. I can create a biweekly Newsletter with very little time effort per day, ideal for people you have a lot of different tasks to do.

Pros

Ease of use and option of direct import of news into Digimind tool

Cons

Setting up searches is time consuming. The logic of Projects, Agents and Lists is a bit confusing.

December 2018

Mohamed Amine from Streamerz

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

December 2018

The go-to solution for Monitoring

Despite few payment and customer support issues, I had a pretty good experience with Digimind Social.

Pros

It's a powerful monitoring solution and offers a great sentiment analysis .

Cons

Customer support is not so great. Adding new keywords is problematic because you never know whether or not it will use-up all your monthly mentions

September 2020

Mamoun from Sonova

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2020

over all it is good solution

very good

Pros

Comparison with industry in different aspects

Cons

I am not sure that there is a feature in the product we did not need