All edge CRM Reviews

1-25 of 31 Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Tejaswi

Computer Hardware, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

A great support in tracking leads

Excellent. Sometimes we have issues where we are unable to send emails but then we get the support on one call.

PROS

I get all the leads in one software once loaded it will show all the details like when the quotes were given and how many followup done and what the client said during the followup. No need to remember or note it down anywhere else. Its all available on the single platform. Also a very nice and professional look it gives to the proposal which sets a good first impression on the client.

CONS

Nothing as such. Its has majorly covered all the aspects.

Ram

Machinery, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Good CRM by Good people

It's been one pleasant experience.

PROS

The product is at par with world class CRM products with a cost that allowed us to begin using the platform affordably. On boarding team in the form of [SENSITIVE CONTENT] were very helpful. [SENSITIVE CONTENT] have ensured their patience and humility has percolated throughout the team . It's nice to deal with Edge team .

CONS

They have improved most of the negatives in due time. OCR needs to improve to capture visting card pictures.

Reason for choosing edge CRM

Responsiveness. Customisation. Cost

User Profile

Suresh

Verified reviewer

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2022

Feedback

i would rate 5 out 10

PROS

The software is very useful - but the ease of access is a little complicated. Our company has most of the sales team, who is on file most of the time - also it's difficult during travel. Customer service is a little poor

CONS

Some information is not required - where that has been emphasized more in CRM. There has been regular feedback given to the team.

Reason for choosing edge CRM

because of effective People who could sell the product and the pricing.

Dhaval

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

CRM Review after using for 18 month

Can track my subordinate’s followup & how frequently they are contact client for deal closure.

PROS

Quotation with customised PDF setting with support of CRM team is most impactful feature. Vey easy to use on Desktop as well as mobile version,

CONS

Unable to save 2 different requirement of same client as 2 different lead

Reason for choosing edge CRM

Support / revert from team is prompt and they are supportive to do customization as per our need.

Devendra

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Want to Expand business then its heavily recommended its my personal experience

It is too good experience and also helps us to expand our business and market

PROS

The all user interface is too easy and all employees love to work with this software

CONS

Their are not any complaints or bugs in this software so its pretty good for us

Pranay

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Easy to use CRM.

It has been a good experience. Easy to use CRM, Good responsive support team and customization team that will help you mold the CRM according to your liking.

PROS

Easy to use CRM. With various features including Email Integration and Lead tracking and Lead management.

CONS

We shouldn't be able to add product without any tax amount or Quotes shouldn't be drafter without tax amount.

Bhakti

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

CRM Review : Bhakti Mehta

Best Experience to use the same

PROS

Easy to adapt & use . Concept is easy to understand & Operate

CONS

No Such Feature which cant be Liked . Its the best

Reason for choosing edge CRM

Easy to Understand & use

Nilesh

Machinery, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2022

Useful Software

Very easy to interact with customers & fast process , activities to meet all requirements of customers.

PROS

Time Saving & very quick reply to customer. Software features is very systematic & user friendly functions.

CONS

Some functions need to be improvement like editable of work orders. Presently there is no any amendment facility available.

Dhruv

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Excellent reviews

PROS

The software is very easy to use .Makes the stuructre clear.Give clearity to make estimates.

CONS

Very thing is good and perfect No complains.

Ankit

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Crm perfact 10

Customer needs

PROS

Good very good valuable information for customer

CONS

if future may be calling is very good impact

Saify

Plastics, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2022

Using Edge CRM for systematic approach to Sales

PROS

Tasks and Calendar, Lead Management and Sales

CONS

Email features from and to the CRM system needs improvement. providing hyperlink within the text boxes needs improvement The font is too light and needs better clarity

Jyoti

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2022

Easy functioning

Overall It is good.

PROS

Everything is good about the software. easy to use & data accessibility

CONS

Mobile CRM doesn't support as much as the website.

Vidya

Computer & Network Security, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best Software to keep Data Track

Wonderful

PROS

process is very easy to keep data tracking

CONS

nice product easy to use & explain to new joiner

tanushree

Computer Hardware, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Crm

PROS

This software is very good. friendly user.

CONS

This software is very helpfull our Organisation

Mansukhlal

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Good and very good

All features of crm is very nice and helps us to do work more efficiently

PROS

All features and user interface is very easy

CONS

Some features are little tricky but now its is habitual

Ashish

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Good service

Good

PROS

Quotation seat to make and share, Helfhull and easy to use Good software Daily basis update and reminder

CONS

Good software Already recommended my colic

Ashwini

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Very Good Software

Its good

PROS

Tracking the order and easy way to make quotation.

CONS

If we again sell same product to customer the software not taking the lead

Mehul

Pharmaceuticals, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Edge Force

Good

PROS

Easy to use Proposal making Contact management Sales tracking

CONS

Need improvement in mobile app for more features

Reason for choosing edge CRM

Support Pricing

Chirag

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Edge Crm

all features are good to use if you are using CRM on daily basis . I am using CRM from last 2 years and it helps me track my all proposal and client list on one platform .

PROS

It helps to track our enquiry , easy to give proposal and maintain all sales proposal in one platform . you can send Proposal to PI everything on single click .

CONS

if you can match mobile version and desktop version on same platform so it would be easy to use on android tablet no need to login on laptop .

Govinda

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Very good software and it is required in every pc. Highly recommended to everyone.

Best Software i had used till now. It is the need of every Pc.

PROS

Very good software and it is required in every pc. Highly recommended to everyone. It makes work more easy.

CONS

Nothing to complaint about Software. It has everything that a Software needed.

shital

Import and Export, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2022

User Friendly

edge CRM help us manage our data through proper channel. team edge CRM is very co-operative.

PROS

the whole system is very user friendly, and we can modify it as per our requirement.

CONS

we are using egde CRM from more than two years now, and we dont have any complaints as of now.

Jitesh

Machinery, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

Sales POV

The sales and leads tracking is very easy and convenient

PROS

I like the data analytics. The data is sorted which is very easy to handle and review

CONS

The spamming of mails hahah. There is repetition of mails and notices

Riya

Utilities, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Review on CRM

Lead management and customer record

PROS

It's very convenient to use and accessible

CONS

There are some tricky features which is easy to learn.

Divyansh

Market Research, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Lead Management & Tracking our sales is easy

due to tracking & streamline all sales process my closure is increased

PROS

sales tracking, reminder , product catalog, and Proposal sharing make easy to increase our sale

CONS

if this can connect to our Outlook than it is east because gmail is not looking good in front of corporate customer

Yogesh

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

User friendly

PROS

Crm is very easy to use. It's also kept records for all leads and keep updates me time to time.

CONS

There is no option of deal closed successfully.

Showing 1 - 25 of 31 Reviews