All edge CRM Reviews
1-25 of 31 Reviews
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Tejaswi
Computer Hardware, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
A great support in tracking leads
Excellent. Sometimes we have issues where we are unable to send emails but then we get the support on one call.
PROSI get all the leads in one software once loaded it will show all the details like when the quotes were given and how many followup done and what the client said during the followup. No need to remember or note it down anywhere else. Its all available on the single platform. Also a very nice and professional look it gives to the proposal which sets a good first impression on the client.
CONSNothing as such. Its has majorly covered all the aspects.
Ram
Machinery, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Good CRM by Good people
It's been one pleasant experience.
PROSThe product is at par with world class CRM products with a cost that allowed us to begin using the platform affordably. On boarding team in the form of [SENSITIVE CONTENT] were very helpful. [SENSITIVE CONTENT] have ensured their patience and humility has percolated throughout the team . It's nice to deal with Edge team .
CONSThey have improved most of the negatives in due time. OCR needs to improve to capture visting card pictures.
Reason for choosing edge CRM
Responsiveness. Customisation. Cost
Suresh
Verified reviewer
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2022
Feedback
i would rate 5 out 10
PROSThe software is very useful - but the ease of access is a little complicated. Our company has most of the sales team, who is on file most of the time - also it's difficult during travel. Customer service is a little poor
CONSSome information is not required - where that has been emphasized more in CRM. There has been regular feedback given to the team.
Reason for choosing edge CRM
because of effective People who could sell the product and the pricing.
Dhaval
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
CRM Review after using for 18 month
Can track my subordinate’s followup & how frequently they are contact client for deal closure.
PROSQuotation with customised PDF setting with support of CRM team is most impactful feature. Vey easy to use on Desktop as well as mobile version,
CONSUnable to save 2 different requirement of same client as 2 different lead
Reason for choosing edge CRM
Support / revert from team is prompt and they are supportive to do customization as per our need.
Devendra
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Want to Expand business then its heavily recommended its my personal experience
It is too good experience and also helps us to expand our business and market
PROSThe all user interface is too easy and all employees love to work with this software
CONSTheir are not any complaints or bugs in this software so its pretty good for us
Pranay
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Easy to use CRM.
It has been a good experience. Easy to use CRM, Good responsive support team and customization team that will help you mold the CRM according to your liking.
PROSEasy to use CRM. With various features including Email Integration and Lead tracking and Lead management.
CONSWe shouldn't be able to add product without any tax amount or Quotes shouldn't be drafter without tax amount.
Bhakti
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
CRM Review : Bhakti Mehta
Best Experience to use the same
PROSEasy to adapt & use . Concept is easy to understand & Operate
CONSNo Such Feature which cant be Liked . Its the best
Reason for choosing edge CRM
Easy to Understand & use
Nilesh
Machinery, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Useful Software
Very easy to interact with customers & fast process , activities to meet all requirements of customers.
PROSTime Saving & very quick reply to customer. Software features is very systematic & user friendly functions.
CONSSome functions need to be improvement like editable of work orders. Presently there is no any amendment facility available.
Dhruv
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Excellent reviews
The software is very easy to use .Makes the stuructre clear.Give clearity to make estimates.
CONSVery thing is good and perfect No complains.
Ankit
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Crm perfact 10
Customer needs
PROSGood very good valuable information for customer
CONSif future may be calling is very good impact
Saify
Plastics, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Using Edge CRM for systematic approach to Sales
Tasks and Calendar, Lead Management and Sales
CONSEmail features from and to the CRM system needs improvement. providing hyperlink within the text boxes needs improvement The font is too light and needs better clarity
Jyoti
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed July 2022
Easy functioning
Overall It is good.
PROSEverything is good about the software. easy to use & data accessibility
CONSMobile CRM doesn't support as much as the website.
Vidya
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best Software to keep Data Track
Wonderful
PROSprocess is very easy to keep data tracking
CONSnice product easy to use & explain to new joiner
tanushree
Computer Hardware, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Crm
This software is very good. friendly user.
CONSThis software is very helpfull our Organisation
Mansukhlal
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Good and very good
All features of crm is very nice and helps us to do work more efficiently
PROSAll features and user interface is very easy
CONSSome features are little tricky but now its is habitual
Ashish
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Good service
Good
PROSQuotation seat to make and share, Helfhull and easy to use Good software Daily basis update and reminder
CONSGood software Already recommended my colic
Ashwini
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Very Good Software
Its good
PROSTracking the order and easy way to make quotation.
CONSIf we again sell same product to customer the software not taking the lead
Mehul
Pharmaceuticals, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Edge Force
Good
PROSEasy to use Proposal making Contact management Sales tracking
CONSNeed improvement in mobile app for more features
Reason for choosing edge CRM
Support Pricing
Chirag
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Edge Crm
all features are good to use if you are using CRM on daily basis . I am using CRM from last 2 years and it helps me track my all proposal and client list on one platform .
PROSIt helps to track our enquiry , easy to give proposal and maintain all sales proposal in one platform . you can send Proposal to PI everything on single click .
CONSif you can match mobile version and desktop version on same platform so it would be easy to use on android tablet no need to login on laptop .
Govinda
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Very good software and it is required in every pc. Highly recommended to everyone.
Best Software i had used till now. It is the need of every Pc.
PROSVery good software and it is required in every pc. Highly recommended to everyone. It makes work more easy.
CONSNothing to complaint about Software. It has everything that a Software needed.
shital
Import and Export, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
User Friendly
edge CRM help us manage our data through proper channel. team edge CRM is very co-operative.
PROSthe whole system is very user friendly, and we can modify it as per our requirement.
CONSwe are using egde CRM from more than two years now, and we dont have any complaints as of now.
Jitesh
Machinery, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Sales POV
The sales and leads tracking is very easy and convenient
PROSI like the data analytics. The data is sorted which is very easy to handle and review
CONSThe spamming of mails hahah. There is repetition of mails and notices
Riya
Utilities, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Review on CRM
Lead management and customer record
PROSIt's very convenient to use and accessible
CONSThere are some tricky features which is easy to learn.
Divyansh
Market Research, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Lead Management & Tracking our sales is easy
due to tracking & streamline all sales process my closure is increased
PROSsales tracking, reminder , product catalog, and Proposal sharing make easy to increase our sale
CONSif this can connect to our Outlook than it is east because gmail is not looking good in front of corporate customer
Yogesh
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
User friendly
Crm is very easy to use. It's also kept records for all leads and keep updates me time to time.
CONSThere is no option of deal closed successfully.