Fathom

RATING:

5.0

(321)

About Fathom

Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking.

Fathom Pricing

Free trial: 

Not Available

Free version: 

Available

Fathom meeting summary
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Fathom Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Fathom

1 - 5 of 305 Reviews

User Profile

Emilie

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Essential To Our Business - Especially for Remote teams

PROS

Fathom takes notes and summarizes data with crazy accuracy! It was super easy for our whole organization to implement and use. Our team is spread out throughout the US and mostly remote, so having this for internal meetings has been a lifesaver. I love that not only does it summarize, but it will also provide a transcript that you can search for and provide a recording. It saves all recordings for you, and it's easy to send them to teammates. Its accuracy on the summarization is insane! It doesn't just write down what you said word for word; it summarizes in complete sentences, provides action items, etc. It truly blew my team away. It also aligns with your Outlook calendar and will update you when future meetings arise. We use it for most of our online meetings.

CONS

My only issue with Fathom is that sometimes it gets a little glitchy with Zoom calls. Or if I log onto a meeting that I dont want recorded it can take some time to remove it from the meeting. Most of these issues are easy to get around though.

Ivy

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Excellent Choice for Meeting Notes/Transcription

Highly positive. I've stopped using my other options.

PROS

I am using Fathom primarily as a notetaker within client meetings. I've used 4 other products for this function, and so far, this is the winner.

CONS

Could be more accurate with names, but we have a variety of accents within our organization. This is always a weak spot for most. I'd love the ability to correct it one time and have it apply that learning to other instances.

Reasons for switching to Fathom

Faster, more accurate takeaways, and no gatekeeping meeting content after 3 days like tldv.

User Profile

Emily

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Great for AI bulletpoint summaries

PROS

I have really been appreciating the ai summary of meetings.

CONS

The transcription is full of misspellings, misattributions, and missing text. But the ai summary is clear and gets the gist of the meetings perfectly.

Darryl

Civic & Social Organization, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Very Pleased Sole Proprietor

My overall experience with Fathom has been fantastic. Partners have been very impressed with the notes/summaries provided by Fathom and we seldom have to revise them but do have access to the transcript and recordings just in case we need to make revisions to the notes.

PROS

I really like the summaries Fathom provides including the identification of action items and next steps. It provides a great overall summary with key points/takeaways which minimizes the time I need to use during meeting follow-up.

CONS

There's not much I don't like about Fathom but it does contribute certain parts of the conversation to the wrong attendee at times and also misspells words at times.

Reason for choosing Fathom

Fathom was a free, very intuitive application when I first started my business. Partners were testing out other applications and they were very impressed with what I was providing post meetings. I appreciated the ease of use and the summaries that were generated helping me minimize the time I spent on meeting follow-up. I ultimately decided to purchase the product to have access to all the features they provided.

Rachel

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Awesome product!

Great! I love Fathom. Specifically really happy that it automatically recordings meetings and the user experience for ending the recording if it isn't necessary for a meeting.

PROS

I love that it automatically syncs with Microsoft Teams and Zoom to record my meetings.

CONS

I don't love that the recorder appears as it's own person. I've had a lot of people ask about it at the start of meetings.

Reasons for switching to Fathom

Didn't like DeScript—it was basically just for transcripts but wasn't user friendly