HubSpot CRM Software

Pros

Free - Not having to pay makes it easier to get started
Easy to use - No assistance necessary, very basic
Built by Hubspot, so its reliable

Cons

Some limits to setup, but that is the case with all CRMs
Requires zapier if you want to pair it with MailChimp, but those are both free as well, just takes some work.

Recommended to used to improve sales

Pros

This application helps in monitoring sales report and analyzing sales response, also this helps in management of replies like open rate, response rate and also it can check bounce rate.

Cons

I we experience on this application, somethings the statistic report versus on the inbox is not much. other than that no problem I see.

Pros

It has really useful and great features. Tracking sales, interactions and planning campaigns has never been easier

Cons

It can get a little bit expensive depending on the company and the features needed for the company.

Recommended to used, specially for big number of email send-out.

Pros

This software helps to monitor email outcome. also this software analyze data, like open email, bounced, reply rate. it can be link to your gmail, outlook for able to see email response, also this software has calls capability,

Cons

As we encounter this software sometimes not compatible with the actual number compare to outcome on replies on inbox. beside that no problem at all.

If you are currently using excel or any other non CRM software to track your prospects, STOP. Switch to Hubspot! You won't be sorry.

Pros

I was previously using Excel to track prospects. It was working although it was VERY time consuming. Then I discovered Hubspot! Life has never been better! I have all my prospects in one place. I can track the correspondence I have with each prospect and set follow up reminders. It's all in one place and the history of the account is easy to review.

Cons

I use the free version, which does not include the email campaign feature which is a bummer. But you get a lot for the free version, including dashboards for pipeline evaluation, which is great.

Pros

The standout features of this software are definitely the marketing automation which drives sales and the click tracking which helps reporting.

Cons

Depending on the scale of your company and customer base/the features you need the product can get a little pricey.

Bang for the buck if need a CRM thats going to get you started ASAP and is efficient then I recommend this application

Pros

The customer support team walked us through the whole customized and editable approach to our platform

Cons

The time lag between navigating through menus can be tedious but not a deal killer. No other complaints on this end

Pros

Love the visual layout - very easy for teams to get on the same page and track progress in real time. Customer support is also top notch!

Cons

Some features may be difficult to spot. Very user-friendly once it is up and running, but requires a learning a curve.

Great product!

Pros

I like the benefits of knowing things advance than the others , It will help you to navigate your emails when the receiver received it properly , bounce , open or if he/she reply's on it. this is a great product for navigating all your emails .

Cons

I hate that when there is coming update they wouldn't inform you before it comes, there are statistics review are not that accurate versus the email response.

Good application for sales

Pros

What I like with this software is you can monitor and analyze your email sending for all possible prospect. You can closely review and plan what proper approach you can do base on sales statistic. can link to your email or outlook

Cons

Sometimes they don't give advice when having update. some or less no problem using this software, Good to go.

Pros

We started using this platform to really start driving our content into the social space. It's been amazing so far and gets results!

Cons

It did take a bit of time to gather the data for understanding how we need to adjust our content according to the result metrics. Once we got into a rhythm of this we really started converting!

Pros

It has all the features you need for scaling a large call center. There are many customizable options of how you want any and everything set up and it's much easier to use than many of it's competitiors.

Cons

It's a bit clunky and takes some getting used to (like any other sales CRM). Sometimes records don't update everywhere in the CRM immiediately and the lag can be a bit annoying.

Pros

Hubspot combines all of your marketing, sales, and CRM needs in one spot. Extremely user friendly and customizable.

Cons

There are no negatives that I can come up with as of yet. It does everything I need it to do and more!

Great if you want to track emails. Free product so you can't really complain about it much!

Pros

I use Hubspot to track emails, that is the only functionality I use. I know they offer a lot but I really only use it to see when people open up my emails. Being in sales, it is so important to be “lucky” and having good timing. I create my own luck by being notified when a possible client opens up my email. I will conveniently call them shortly after they open it

Cons

Sometimes when I open up a new tab within google chrome Hubspot will open an entirely new tab and what i was initially searching for goes away. It's extremely frustrating and i'm not sure if there is a way to turn that off.

If you don't have very specific requirements and willing just to maintain your sales process - it's a product of your choice. You don't need special knowledge to set it up, it's straight forward and support team is very responsive.
You have plenty of Youtube videos explaining how to configure your CRM per your needs.
You don't need expensive consultants to make it working.

Pros

it's free to use with attractive set of features, which fit most of businesses needs:
- simplified Company and Contact information entry
- customizable lead workflow visualized in Kanban style
- sales pipeline
- inbox and Outlook integration options
- recordable phone calls right from the CRM
- website generated leads aquisition directly into CRM
- unlimited team users
- up to 1M contacts
- configurable set of fields for each entity
- custom fields

Cons

I didn't find how to buy additional minutes for in-app outbound phone calls, if it comes under subscription package only - I don't think it will be usable.

Overall, it's a great CRM to work with because you can easily manage sending emails and calling from just one place.

Pros

I like the way HubSpot's interface is very user-friendly and easy to manage. It lets you do your stats quickly because there are shortcuts for analytics where you can view the responses and see if the prospects clicked the links that you provided in the emails you sent.

Cons

One of the negative features for me is that you have to send the emails to your prospects manually and not in bulk. And there are some values that you want to add on the email but do not have the equivalent appropriate tokens.

Pros

It allows you to create and save a template for future uses. And in HubSpot Sales, you can easily track your emails. You can see who opened and replied to your email.

Cons

There are some features in HubSpot that are not user-friendly. There are also times that this tool is a little bit lag.

for my experience, it is a very good tracking system, for people who have previously handled another system of prospection and sales tracking,
In addition if you have experience in specific markets and a good relationship with your customers, you can plan future sales lines (segments / niches), which will require or are growing in the market.

Pros

It is very friendly and easy to understand, especially to schedule follow-ups with clients and planning sales of product lines and future market needs.

Cons

Although it is friendly and easy to understand, it requires expertise in the management of the sale and know how to interpret statistics

HubSpot CRM has a bunch of extra bells and whistles that you can pay to use. For a small company, like mine, I don't need that stuff. The free version gives us all we need.

Pros

The free version has an amazing amount of functionality. The plugins for Chrome and Windows makes it very useful. For instance, when a prospect or client opens an email I sent from my Outlook HubSpot CRM logs it in my contact info for that client/prospect. It also tells me when that email has been opened, which is wonderful- no more wondering if they even looked at my email. There was a time when an Access database for client/prospect management was fine, as I worked alone. Now that I have a team to work with I need the ability to make the information available to everyone. HubSpot CRM does just that. I also really like the flexibility of the software to make it work for our specific needs. It also integrates with MailChimp and Constant Contact.

Cons

I use Outlook for more than one email account. When I installed the HubSpot CRM plugin I found it connects with all the accounts, which includes my personal one. It's easy enough with a click to make sure my personal email contacts don't get listed in the CRM, but I have to do it each time I send an email from my personal account. I wish there was a way to fix that.

Pros

with their main CRM being free this is a great system for someone that doesn't have a big need. It also has great opportunity for a business that does have a large need for more then a basic CRM

Cons

The "extras" that this software offers can be quite expensive for a small needs. The free portion provides a great CRM but if your need us small comparatively for the ancillary programs and automation, you may find other resources to use until it makes sense to go "full blown" in this program.