HubSpot CRM Software

HubSpot gives me an effective tool that I can use to introduce my clients to modern CRM technology. The software is simple to use and allows true CRM functions without a steep learning curve and without huge initial costs.

Pros

HubSpot CRM has two major advantages - it is extremely easy to use and it is free. While a lot of "free" resources have very limited value and usability, HubSpot CRM does NOT fall into that category. HubSpot CRM is a great tool for introducing the concepts of a modern CRM and is often a complete solution for small businesses.

Cons

Some of the upgrade options seem a bit expensive but the tool has been so effective at what my clients need, it has not been a big barrier to adoptions thus far.

Positive

Pros

Great management database, we use it everyday

Cons

Only adding the data initially, can be time consuming

Pros

I have loved being able to put myself through very valuable classes on hubspot!

Cons

I dont have anything negative to say about hubspot!

Pros

- Very easy to use and easily customizable software.
- Huge emphasis on automation and allowing users to focus on what they do best rather than mandane work.

Cons

- Pricing categories can leave you paying for a large categories of capabilities when you only you needed a particular one. To be able to pay by each capability might be more reasonable.

Hubspot really helped me with my SEO rankings.

Pros

Really easy to use and effective. It has really helped me with SEO on my website.

Cons

There really wasn't anything about Hubspot that I didn't like.

My overall experience has been positive and led to greater revenue for my company through it's marketing platform.

Pros

The best thing I like about this software is that it is ready to go right out of the package. I also like the price attached to it as it compares to other CRMs.

Cons

Hubspot is not as customizable as I would like it to be, but the marketing capabilities seem to make up for that.

Pros

Integrates with Gsuite and allows you to keep track of all client communication. Great for services businesses—and a great price.

Cons

No complaints so far, this is nicely decoupled from the marketing software which is perfect for our use.

Pros

The interface is really user friendly and the call queue is great when making cold calls!

Cons

The reporting functionality really needs to be fixed. It is not customizable enough when you compare it to Salesforce which lets you report on every bit of information.

Pros

It's kind of really nice for a free CRM. Do a lot of nice things and has a lot of features even for free. What I love the most is the Deal view with all deals in funnel where you can customize your funnel and follow up on your leads. I also use it combine with Automate.io to connect and automate some process with my google calendar.

Cons

Sometimes it get a bit confusing as there is a lot of features and possibilities.

There is some things that are not customizable and are obligated like the "close date" for a deal that represent "the date you think the deal will close" which automatically is the end of the month. You have to manually change it after.

Also, there are limitations in automation as this is the free CRM.

Finally, importing and exporting could be better. Like you cannot link a business with a deal by importing businesses. You'll have to use a third party service to do so.

Hubspot CRM incorporates a lot of time-saving features such as auto-populating company info from the URL. It's probably overblown for small businesses, but has the chops to serve medium-sized businesses and enterprises.

Pros

Nice, clean UI
Card-based drag & drop between sales stages
Excellent reporting
Auto-populates company info from URL

Cons

No free LinkedIn connector, only option is Sales navigator

Pros

Easy to implement intuitive interface. Good value

Cons

Cost is rather high versus other options

HubSpot is easy to use, and it meets all our marketing needs. If you are run a small business, this marketing tool can be helpful. If you have a very big company, however, this tool is not for you.

Pros

This product is easy to set up and get started. It integrates with other products easily and fast. Their analytics are detailed and very helpful. They’ll allow you to know how your Website, Call to action and LPs are performing. They also make it easy for you to know if you are meeting your goals and guide you to the right direction. Their customer support is reliable. It is free!!

Cons

The user interface is not intuitive. For instance, the dashboard has a lot of features. This can be confusing, especially to new users. Social media publishing is another problem that they needs to be fixed. Sometime content don’t get posted on time and we have to reschedule it again so it gets published later.

I like it a lot and I like that they're constantly working to improve it and I'm glad they make this known to the users.

Pros

I love the contact timeline and all of the information it gathers about contacts.

Cons

Duplicate notes on contact timeline and the search stops working sometimes.

Pros

I like how easy it is to use, creating and updating leads when they visit websites. I can keep tabs on what's most effective with visitors on my website.

Cons

Learning curve was a little intense but nothing that was deal-breaking.

HubSpot is our go-to spot for all marketing activities, lead generation, and even internal communication.

Pros

Working on a small marketing team and managing nearly all digital marketing activities, I can't imagine not having the help of HubSpot. The platform makes it simple to send out social media posts, post blogs, update web pages, send emails, etc., all leading to the conversion of leads for our sales team.

Cons

One of the few downsides to HubSpot is the cost, but it's worth it to have a platform that makes all marketing activities simple. Other departments, including HR and Sales use it as well.

Personally as a work group and company, we are fascinated by what this App has to offer, it seems a job well done by the company itself, it also has negative things, but they can be solved.

Pros

We are pleased to participate and say the positive details that this application has to offer, how its high range of useful tools, in addition to its versatile interface which is very reliable, and its good design made by a fantastic workforce.

Cons

However, it has negative things too, one of them is that its performance is terrible and regrettable due to its poorly done optimization, it also has a very large space use, there is not much more to say about this topic.

Pros

HubSpot has helped our teams streamline the business process from lead generation, through sales, into onboarding new clients, and continuing support and training

Cons

We're happy with the solution for the most part. One thing I'd like to see is more control for the timing of sequence emails: 1.) Suppress on US holidays 2.) Set send time for first email in a sequence up front for the entire queue of contacts

This has become a great tool for our organization. We're small enough that there are just a couple CSRs and salespeople trained on this software and they'r able to integrate any new hires in a couple hours.
Layout is simple, crisp, and MOST IMPORTANTLY: intuitive. That's huge for me and our team.

Pros

It takes every element of conversation with a contact/lead/company/account and gives both the option to collate all communication - phone calls, emails, etc. - in one stream so any salesperson or CSR in our company can find that contact and catch up on ALL communication with them instantly.
Communication can also be segmented by type with the click of a button.

Cons

The only thing so far is difficulty transitioning to their layout and account management terms as they differ from our former systems - Salesforce and Infusionsoft.

We consider that the advantages have been notorious, since we use HubSpot as our CRM, sales have been increasing, we even have reminders in the calendars, we give our clients what they need.

Pros

Undoubtedly, we love each tool HubSpot is our CRM in which we trust to track our customers and future customers, saving the information of each one and very safely, we use the integration with the email.

Cons

Sometimes the price may be expensive, but we believe that HubSpot is worth it, its technical support is one of the best.

Pros

Simple CRM that logs emails being sent from Gmail (likely from other email services as well, but I use Gmail) Takes alot of the hastle out of logging activities performed.

Cons

Limited functionality beyond simple people/company/projects.