Easy to use but there is way to improve.

You need to Improve search field. More search capabilities are needed

In general I am satisfied with Modera Salesfront. It makes the offer making process much easier, also you can the see the current stock or ordered units. At first it seemed complicated, but after ~ 2 years I can say that it it is very customer (in this case our company) oriented and therefore easy to understand and use. As it might happen, technical problems do occur, yet the servicedesk works very fast and solves it.

Very easy and fast way to make offers to the customers, as all the needed data is already in the system. The database stores information about he customers, so you don't have to reenter it every time, just select the correct client. Can follow the status of sold units - production, in transit, arrived etc.

After declining the offer, it asks several times the reason. If you miss to mark, that a test drive was started on the time it was planned, it is impossible to mark it later.

How offers are presented, webpage connectivity.

Not all promised features worked in the beginning. It took time to implement all features that we need in our business. Modera needs to improve back-check after updates because some settings get lost after.

The software overall is really good, Modera supports great integrations with all of our current systems. One big advantage is that CRM is being constantly updated with both - new features and with fixing bugs/problems.

There are some challenges with adjusting some of the functionality, buttons or process logic. Eg if you want to remove a button that you don't use - it would require a bigger developments because it is affecting a process flow. However - everything is possible to change and you can request to do a custom programing (which cost extra)

Bidding is easy and fast.

Entering prices is easy. I can plan and remind activities. Can also be easily used on the phone.

Some clients sometimes disappear from the desktop, some saves double. After handing over the car, the customer will remain on the desktop for some reason.