Extension built in makes is efficient to acquire contact info at that precise moment.

Ease of use & searching by Linkedin URL is Awesome. The internal search function is really good too.

I like that I can find contact info pretty easily as long as I can find the person on LinkedIn or they are listed on the company webpage.

I like the simple interface and the filtering tools that are available to search an intended list of prospects.

Some emails that are marked as verified, still bounce indicating the account is no longer in use. This happens only abut 10% of the time.

Initially I found the interface to be somewhat confusing, but was able to quickly get the hang of it.

Accuracy, ease of use, and cost. Compared to others, it is the best alternative.

The information can be severely outdated. That is a major issue with all prospecting software, though.

The lack of consistently updated contact information. I find myself spending more time updating bad domains for prospects then I do benefitting from getting their information on the first pass.

We're big fans of networking and cold outreach, and this has quite literally changed the game for us and brought us more leads and opportunities than ever before.

Would highly recommend to any small business owner that is looking to build up their contact database and actively does cold outreach.

I liked how easy it was to use. Customer service was great.

From my unscientific observation about 20% of contacts I look up have bad information, emails, phone.

I like that you can use the linkedin contact information to search for the specific contact that you are looking for. I also like that information showing which emails have been validated.

This tool is wonderful to help you reach decision makers and drive business.

It was a little frustrating when I couldn’t find emails for certain people.

What I liked most about RocketReach is that I can search for more appropriate prospects through filtering.

Ease of use and general quality of the information, which can then be cross-referenced with other products.

There is no one available to talk or explain anything. You just ask for more money instantly.

If a contact has bad information possibly you shouldnt charge that as a user lookup.

We still struggle with contact information for smaller privately held companies.

Ease of use, easy platform and very helpful in our daily research practices.

Excellent when you get the right contact emails.

Most people I search do not come up or when they do the emails come back they are no longer valid.

Overall I am happy and get good use out of your product. It has helped me connect with people easier.

I love RocketReach and tell all my friends about it. It is possible to find this information on your own, but you are saving HOURS of time.

Ease of use and integration with LinkedIn is great. Having easy access to saved list is nice.

I many circumstances email addresses are no longer valid, and this is only apparent once you made the decision to access the contact info which represents a use.

It is very easy to use, and I especially like the LinkedIn plug in.

It's a very easy-to-use interface at a really good price point.

Rocket reach does a good job finding contact information and worked better than some similarly priced alternative. It can find a personal email 90% of the time I use it.

I forgot to login and downgrade my plan on the day of renewal...and was charged the full $99.00 for this month.

The fact that it integrated with my crm and saved me time was awesome.

Rocket Reach is super user friendly and I love the ability to filter through contacts. It's really helpful to not only find an individual that you are looking for, but also people based on industry.

There are no dislikes, besides the price as a startup.

I would say there is a big portion of time that no contact info is correct and no phone numbers.

I realize you get what you pay for and this is pretty affordable for a small business like mine.

Ease of use and quick information - good customer service and support.

Only when the information is wrong and it adds a couple of minutes to the search. But this is to be expected.

So far it has been great and has improved the speed at which I can connect with people dramatically.

I like that I can do a  search and pick who I want the data for. Pricing is fair and customer service is quick to respond to any questions whether you are a client or not.

Good product which I recommended to the [SENSITIVE CONTENT HIDDEN] to purchase.

Hi like the product idea and process this is a very valuable tool.

It was an amazing experience using this program. Will definitely use it again and recommend to anyone who needs a program like it.

But for B2B, it has rocked my world, I am very happy with the product, the team, and the company. The cost is very reasonable, and the value is excellent.

I like the ability to search up previous tickets that could help me review issues that occurred before.

Auto scheduling the email report saves me a lot of time and complications. I also like the fact that Team Support is compatible for API Integration.

I had a great experience using this software. It was a joy in teaching y sales team how to use it and they all had great feedback.

I often have trouble locating previous tickets using the search feature.

TeamSupport is a great solution for managing helpdesk tickets for our organization and the pricing is reasonable for the functionality.

Team Support is excellent when it comes to keeping track of tickets and responding timely to customers. Their support team has been fabulous as well.

There are a lot of useful features and customization, which is important for a software like this. Easy to align my team with our goals.

The configuration and setup is very non-intuitive and confusing.

The poor performance of the searching feature: From my personal experience, I had difficulties to find particular tickets to support customers.

I appreciate the ability to have documented correspondence available to all users at all times.

Team Support has been a great partner with ProfitSword. They have allowed us to better manage our ticketing system and now with Team Success our client relationship management.

Ease of use and comprehensive knowledge base, both internal and customer facing. The Dashboard is very intuitive and easy to access key reports and information.

The CDI score allows users to see the overall satisfaction of the client based on customizable metrics. I also like the ability of Suggested Solutions when client are opening tickets.

I find TeamSupport user friendly. Due to the nature of my job, I use TeamSupport very frequently and it is very useful.

I like a program that just plain works. In that respect, TeamSupport does its job.

The search functionality in TeamSupport is excellent and extremelu user friendly. Chat functionality is convenient.

I like the fact that it can integrate to JIRA very easily.

Reports are a little difficult and confusing to set up.

Its hard to read the numbers of the tickets on the page, and a lot of the pages have cluttered information on them.

However, the frustrating part of Team Support is the reporting section.

The ability to work with the API to enhance functionality in our situation. The help from the staff has been excellent.

I like the ease of use the most, easy to claim and respond to tickets. The customization is nice as well.

TeamSupport has wonderful customer service and the team is always there to assist.

Helps in following up the ticket as well, interface is also good.

Better Ticket Routing scenario and it can track better with products. Very good especially on CRM integration.

Team Support's reporting capabilities are my favorite feature of the software. We are able to extract all metrics and KPIs needed to run an efficient customer care department.

Despite that, there are the odd instances of slowness or degraded performance.

A software solution that truly gives you the ability to easily assist your clients or work teammates. Customer support made easy.

Our Rep at TeamSupport was wonderful. He gave ideas but allowed us to make our own decisions.

Yes, its easy to use and options are crystal clear. Easy platform to communicate with the customer via email and more collaborative to add different teams/leaderships/sale etc.

Great CRM tool, especially if you're looking to reduce cost while improving efficiency.

It offers an improved customer experience, and improves efficiency. It is easy to use and a great product for customer service.

US Dollar

The Rocketreach platform is constantly improving on the frontend and on the backend. RocketReach's team iterates at lightspeed, so anything missing - features or data will be filled fast. No installation for the platform, and a simple download for our browser extension. 

Without the need for any downloads, installation, or updating, Rocketreach is simple to quote and easy to deploy—meaning there are no setup costs and your team will be able to start and finish projects more quickly.  g

For their browser extension, users only need to add the Rocketreach extension to their browser of choice, and are then enabled to search and lookup contact information across the web, including Google search results and on Linkedin.

Lookup contacts using our Chrome Extension with the click of a button, or use our bulk lookup feature for lists of multiple contacts at the same time. We also offer Salesforce and Zapier Integrations.

Extensive and dedicated support when you need it. 

They provide you with the support and training needed to make any project a success with orientations, in-depth product training, and hands-on demos. 

LongDescription

Lead Capture

Lead Database Integration

Data Import/Export

Lead Generation

Contact Management

Lead Management

For Sales Teams/Organizations

Contact Database

Batch Processing

Prospecting Tools

Search/Filter

Data Aggregation and Publishing

Campaign Management

Auto Extraction

Interaction Tracking

Content Delivery

Content Management

Lead Qualification

Communication Management

Reporting/Analytics

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Free - $0 per month
Sign up and try RocketReach for free with 5 free lookups per month with no credit card required. 

Essentials - $39 per month
The Essentials Plan allows you up to 80 lookups per month (billed monthly) or 3,600 lookups per year (billed annually).  
Email Lookups - Personal & Professional
Chrome & Edge Plugins
Limited API Access
Create and manage Multiple Lists
Export CSV of Contact Lists
Advanced Search

Pro - $99 per month
The Pro Plan allows you up to 200 lookups per month (billed monthly) or 1,200 lookups per year (billed annually). 
All the Features in Essentials Plan
Phone Lookup - Mobil & Direct
Company Search 
Bulk Lookups with CSV File
Outreach, HubSpot, & Zapier Integrations

Ultimate - $249 per month
The Pro Plan allows you up to 500 lookups per month (billed monthly) or 10,000 lookups per year (billed annually). 
All the Features in Pro Plan
Full API Access
Salesforce integration
Org Charts & Company Trends (Coming Soon!)
Job Change Events (Coming Soon!)


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

RocketReach

Live Online

Webinars

Documentation

Videos

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement. 


Commenting/Notes

Support Ticket Management

Real Time Analytics

Case Management

Surveys & Feedback

Multi-Channel Management

Application Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Customer Segmentation

IT Asset Management

SMS Messaging

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

SSL Security

Change Management

Single Sign On

Project Management

Rules-Based Workflow

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Automated Routing

Assignment Management

Call Center Management

Customer Complaint Tracking

Problem Management

Email Templates

Customer Experience Management

Help Desk Management

Configurable Workflow

Social Media Monitoring

Wiki

Real Time Data

Performance Metrics

Routing

Issue Scheduling

Issue Management

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Role-Based Permissions

Client Portal

Real-Time Notifications

Forms Management

Workflow Management

Real-Time Updates

Email Management

Website Integration

Ticket Management

Event Triggered Actions

Recurring Issues

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Customizable Templates

Issue Tracking

Macros/Templated Responses

Dashboard

Alerts/Escalation

Real Time Reporting

For the unique challenges of B2B businesses, the TeamSupport products are designed to help you manage your most important asset - your customers. Pricing starts at $49

RocketReach vs TeamSupport

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

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