TeamSupport Software

good

it was an amazing experience using this program. Will definitely use it again and recommend to anyone who needs a program like it!

Pros

loved the ease of using the program. Has lots of features and amazing programs to use

Cons

there wasn't anything that i didn't like, it was an amazing program

A valid Help Desk choice

Pros

TeamSupport's biggest draw is most likely how easily scalable it is as your customer support orginization grows, especially considering the ease of onboarding new support employees onto the software. Admin reporting features are also truely helpful, with a variety of stats that you can easily vizualize and gain insights into improving your uspport organization.

Cons

TeamSupport is not as large as some other competitors in the help desk space, so innovation on the product can be relatively slow, and upgrades are not very frequent.

Great tool for project management

Pros

This tool allows everyone to manage and organize the project with ease.

Cons

Nothing I don't like about this product.

Team Support

Overall experience is that you should just go for it

Pros

One of the best softwares available which has been considered as the performer, the thigs that i like the most is that it is very responsive in terms of providing customer support for B2B bussinesses. It is one of the best customer sofwares. Also the help desk feature adds cherry on the top.

Cons

The things that i like least is nothing i have been using it for last 6 months but havent found any till now.

Amazing for teams starting out

Pros

TeamSupport was my first ticketing system ever. The interface is visually attractive and it's intuitive. The global search is pretty fast and lot faster than other ticketing systems i've come across after. I loved the fact that TeamSupport nailed inserting Rich Text into the ticket fields. It's pretty amazing. As you'll find that other big hitters have not been able to get this right. Great product. I had an easy time on boarding and highly recommend to tothers.

Cons

I didn't find much to wrong with this system only that we out grow it as out company got larger. But overall great product.

Great software

Pros

Easy to use and can be really helpful for most teams

Cons

Some of the people who were using it ran into some buggy issues but they got fixed

Great

Pros

Functions of the program and the organization

Cons

Nothing at all, great software to install

Enlightened new way of customer Service.

Pros

Good web based help desk software easily adoptable and very easy to use at first glace. easily accessible anywhere and anytime.

Cons

Really craving for an app based or mobile app However the web based works very well and havnt had any negative experience since i started using.

Teamsupport Review

Pros

I like using teamsupport to be in-touch always on my team, i can communicate where i am. We can share, discuss and makes report in this software.

Cons

It demands internet connection to use this app functional.

TeamSupport Review

Pros

This is good when you have team, this help me so much to communicate in my team and we do our documents here with no hassle.

Cons

to communicate fast and well you need good internet connection. Nothing else than that.

Great for B2B support

We found this very good for B2B support which so many features you could easily get lost.

Pros

It's all web based so you can access it on virtually any device that is connected to the internet. Clients informed us that they found it very easy to create tickets on it. We also loved the reports it generates to keep tabs on how effective we are.

Cons

I would have loved a mobile app. We also found that searching for tickets is a little clunky and very picky.

Teamsupport Review

Pros

This is keeping me in-touch to my team and boss wherever i'am , I can submit my report immediately with no hassle.

Cons

Still hard to embed pictures. Sometimes has slow loading and buff, but i think its about the connection or computer.

teamsupport

Pros

Affordable, easy to use, has great visibility for all team members to work together

Cons

I do not have any cons to report at this time

TeamSupport: Paving Way for a Brand New Customer Service

In totality, TeamSupport live up to it's company name. It's efficiency and systematic interface makes us help our clients the best way we can thus gaining more positive feedback from existing clients and gaining more.

Pros

Since the boom of the age of technology, TeamSupport has always been competitive in the software as a service industry. One great distinct characteristics of this software and the company values customer satisfaction by making sure demands and queries are met. I am glad we have known and tried out this software because it increases our customer patronage since then. As a company, our employees were able to use the tool effectively because of it's great however basic interface.

Cons

I just wish that the mobile version will easier to navigate with and the application would not lag specially when queuing ticket numbers for concerns.

TeamSupport

Pros

Meet my expectation, its help me a lot in accordance of communication and training program to my applicant.

Cons

Such always must have internet connection to use this software well and manageable.

TeamSupport Review

Pros

This software is so intuitive, and i like making my reports here, all features are useful and functional.

Cons

There's no have app that is compatible to android or iPhone, you use it only on phone's browsing. Yet still useful.

TeamSupport Supports our Team!

TeamSupport Supports our Team!

Pros

TeamSupport is an effective tool to know and to track our client issues. The team gets to collaborate real time and come up with a solution.

Cons

They recently changed their calendar feature and I'm still trying to grasp the new environment. The tool is perfect, aside from that.

TeamSupport Review

Pros

User friendly. Access files easily, I like doing my reports here and i can still in-touch in my team where ever i am.

Cons

This is not an Adroid and iphone app. You have to use your phone browser.

TeamSupport is a great help desk software for business.

Pros

This software very intuitive; it is easy to get started with and also very customizable.

Cons

Nothing negative has caught my attention, although they could do well with adding more functionality.

TeamSupport - Great for Business To Business!!

Pros

- VERY easy to use.
- Using many of the custom features TeamSupport can integrate into your current workflow, but at the same time improve your team's performance.
- Provides a GREAT and an easy to use Custom Hub portal for your customers to access tickets, KB, WIKI, ticket submission, and etc.
- Great KB and WIKI Tools for customers, so common questions can be answered.
- Doesn't require a Programmer or Web Designer to set up Customer Hub, out of the box it was easy to use.
- Using the Custom Reports, we are able to provide visibility in to areas of our business that needed attention

Cons

- Cost is bit high, but as long as they are always improving the systems, it will remain a good investment.
- Takes a long to setup all the Custom fields, types, and etc.