This company help our volunteer, social organization in Ukraine work better in delivery provisions. I am personally glad to use it and speak with such good people

Easy of using software, a lot of features and most valuable thing for me is good support service. I had a few specific situation from errors to idea to integrations and support team helps every time. I don’t see such things before. Thanks to all of them

Not a lot, maybe some features with statistics not work well for me

I am a  daily user of your route4me app. As I am a FedEx home delivery driver. I enjoy the simplicity of the app, in comparison to other GPS apps on the market. However, it seems sometimes some of the addresses I input get dropped off once I optimize the route or either the map location places me on the other block in location to the address I am seeking. I have conducted an update to the software and it still happens. This is frustrating when executing my route, as I have to spend additional time redirecting myself from map location.

Simplicity and ease of use of the app. Unlimited stops can be added, easy to update, change or add locations while en route

Sometimes inaccurate place of address location, long time to optimize and load No indication of duplicate address being added. Inconsistent ability to change location as visited, the app will sometimes not change color.

4 years ago I would have said good for the price now I think it’s terrible and actively looking for new companies and have told probably 100 other garbage company owners to stay clear it’s not worth it

In the beginning for one driver it was functional and a good price but isn’t good for bigger companies with more then one truck.

The routing isn’t great with wrong locations and routes that don’t make sense Not a lot of great features and not able to turn features on and off. Terrible customer support, best way to get a response is by submitting a ticket forget about talking to anyone and most of the time I’m just told we can’t help but that’s a good idea we will submit for consideration. The functionality is poor and is-meant for small companies with minimal stops. Once we got a lot of stops and multiple truck the quality went down big time and price skyrocketed

the organization and way of creating the routes

no comment, everything is good, If they could improve something, it is to make it consume less battery for low-end cell phones

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.