Most Expensive Worst Experience You Will Ever Have.

IT is sometimes hard to organize and sort files.

This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases.

Salesforce Marketing Cloud is great and only getting better.

It's is very costly as compared to others I  the market.

I really enjoy the interface  it is easy to use and has a lot of features that aid you in finding the help you need. It also helps out business in more than one ways.

Documentation is poor and almost always not descriptive enough and outdated. The system itself is very buggy.

Good enterprise solution but lots of customization.

Got duped by salesforce salespeople into thinking this is cutting edge technology.

Not only do you pay a PREMIUM price for Marketing Cloud, but you'll also end up spending more time than you should trying to figure out this product.

The support and training from SF have been excellent.

I like that Send Time Optimization was included, this was extra with the previous e-mail marketing product we used.

This product poses itself as top of class, but that's only in pricing.

Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).

I love Journey Builder and its native connections to Salesforce. Dynamic capabilities are extremely robust.

You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers.

Salesforce is good, but HubSpot is a better CRM.

Salesforce Marketing Cloud was easy to use and easy to teach people how to use. It was a cost effective product.

Like all of Salesforce's products, their marketing cloud is an extremely powerful tool with lots of customizable capability and robust features.

Can be a lag between menus/options however nothing big. No real big complaints on our end any issues are rep is there to meet our needs.

We have a Sales cloud integration which does not work well with Marketing cloud.

Also, even though it's the same company, the integration between Salesforce and Marketing Cloud is complex and just basically terrible. Cloud Pages Smart Capture forms are useless.

The user interface is horrible therefore it is not easy to navigate through the application.

Salesforce helps my salesman keep the group on the same page. Chatter works great and you can put reports on it that everyone can see.

Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.

Maybe it's a little difficult to learn at first, but the learning phase is quite fast and you end up knowing it very quickly.

If you pay the money, you can make salesforce into an amazing wonderful tool for your business. It's capabilities and customizations can really make your business run smoothly.

It's one of the most popular CRM, so most people are familiar with it. As such, it integrates with several other software tools out there.

Ampscript is required for many complex landing pages and emails. Difficult to use for a single user with no development background.

Easy to use (especially with Content Builder), lots of customization, allows me to send to Salesforce Reports/Lists.

Thats a problem because most Marketing Teams do not write code.

This system has a lot of advanced features which is really cool. It provides different integrations with other systems which is very useful.

Very useful for establishing end to end consumer journeys.

That after the contact was signed, support is non-existent and the product is horrible and non-compliant.

Very bad constantly harassing us for money on a contract that has been canceled.

My overall experience is very good. I really like this software, it is so easy to use and makes everyday tasks simple.

It is a great cost cutting software for business in which there employees are travelling because you can know where they were and how much time they spent on each jobs.

Have to use a stand alone tablet; Hard to integrate with other software (fuel tracking).

Lack of features- tracking service of vehicles is incredibly hard. The merging of our fuel took over a month and many emails - you have to have time for follow ups.

Limited integrations: Some users have reported that the platform does not integrate with other software and systems they use.

Worst Customer Service and Ridiculous Contracts.

This software has been a lifesaver in a few cases with being able to see who is speeding and where they are.

Also, what pissed me off is that I had to extend my subscription in order to allow access for a brokerage company.

I had to call 20 times in order to cancell it. Started calling in January and still I got charged 2 moth after contract was cancelled.

So when you do pay, they still dump you into their collections process with numerous threatening calls which are automated and require you to call them back.

I find the product easy to use and the job management capabilities are great. Verizon WORK also integrates with our MYOB accounting software and that works really well for us.

I want OUT, but they say I would have to pay them $4,000 to get out of my contract, even though they have broken the contract by giving horrible customer service.

Their customer service, the products and features and the overall price are great. Honestly after reviewing 3 or 4 competitors this is the best option.

The platform is great- easy to use. Smooth online and app experience.

After having the system for 2 years certain things I had I no longer have and the transponders have begun failing and its been difficult to get back up and working properly.

It is pretty use to use once it is installed and up and running. Website interface is user friendly.

Units disappear from the system with no explanation. Their own integration within components is weak.

Our experience has been good and we feel that this has made a big difference within our organization for driving safer and just being able to keep track of our vehicles when we need to.

It was ultimately not usable because it exposed our company to risks of being unable to meet federal ELD mandates due to its regular failures.

I love the ease of use and the ability to set up reports that relate to  my business.

US Dollar

Audience Studio is a data management platform (DMP) designed to help businesses deliver personalized marketing experiences by capturing and storing data signals from multiple sources. Advertisers can utilize machine learning technologies to define audience segments and a device graph to understand their footprints across channels. 


Audience Studio includes Salesforce's Einstein application, which allows administrators to gain insights into customer journeys and uncover new audiences based on events or actions. It also offers a consent management module, which lets businesses configure consent frameworks for multiple markets, request data deletion and modify rules to meet regulatory compliance across the organization.


Formerly known as Salesforce DMP, Audience Studio is sold as stand-alone and as a part of Marketing Cloud on monthly and annual subscriptions. Support is extended via phone, email, documentation and other online measures.



LongDescription

File Management

Commenting/Notes

Real-Time Analytics

Engagement Tracking

A/B Testing

Signature Management

Rewards Management

Website Analytics

Sales Analytics

Customer Surveys

Multi-Channel Marketing

User Management

Social Marketing

Email Monitoring

Lead Capture

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Multi-Channel Campaigns

SEO Management

Shared Inboxes

Customer Segmentation

Subscription Management

Brand Tracking

Ad Network Integration

Drip Campaigns

Sales Pipeline Management

Ad hoc Reporting

Multi-Account Management

Marketing Calendar

Calendar/Reminder System

Campaign Tracking

Transaction History

Competitive Analysis

Behavioral Analytics

Categorization/Grouping

Multi-Campaign

Publish Scheduling

Audience Targeting

Calendar Management

Automated Publishing

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Content Library

eCommerce Management

Full Text Search

Campaign Scheduling

Template Management

Content Publishing Options

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Email Templates

Document Classification

Subscriber Management

Email Distribution

Contact Management

Customer Experience Management

Version Control

Content Management

Configurable Workflow

Conversion Rate Optimization

Email Marketing

Social Media Monitoring

List Management

Sales Activity Management

Audio File Management

Real Time Data

Performance Metrics

Routing

Channel Management

Click Tracking

Text Editing

Multi-Channel Communication

Whitelisting/Blacklisting

Filtering

Marketing Automation

Queue Management

Landing Pages/Web Forms

Role-Based Permissions

Social Media Integration

Lead Segmentation

Forms Management

Customizable CTAs

Workflow Management

Email Management

Video Support

Dynamic Content

Event Triggered Actions

Visual Analytics

Image Editing

Customization

Activity Dashboard

Mac OS

Web browser (OS agnostic)

Windows 8

Starter Suite Marketing
$25 user/month

Marketing Cloud Personalization
$100,000 org/year billed annually

Marketing Cloud Engagement
$1,250 org/month

Marketing Cloud Account Engagement (formerly Pardot)
$1,250 per month

Data Cloud for Marketing
$108,000 org/year

Marketing Cloud Intelligence
$3,000 org/month

Loyalty Management
$20,000 org/month



Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Marketing Cloud

In Person

Live Online

Webinars

Documentation

Videos

Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps with smart clustering helps businesses manage fuel costs, provide accurate ETAs, keep tabs on equipment with asset tracking, and oversee a mobile workforce with vehicle tracking. Verizon Connect Reveal includes GPS tracking, high-resolution maps, fuel consumption management, asset tracking, customizable dashboards, performance analytics, and more. With integrated fleet tracking, fleet operators can view all drivers on a map and automatically detect driving behavior such as harsh braking, quick starts, hard morning, and additional vehicle misuse. Verizon Connect Reveal platform sends real-time push alerts to notify dispatchers and supervisors of dangerous driver behavior. As an ELD solution, Verizon Connect Reveal provides mobile capabilities via an iOS and Android app for drivers to track performance and productivity through any smartphone. Once drivers log in, drivers can view nearby company vehicles and receive assignments. Any driver is able to view scheduled stops and an electronic log to see how they compare with other drivers using metrics such as the number of stops, idling, and speeding. Verizon ELD mobile app provides turn-by-turn navigation through Google maps integration. Verizon Connect Reveal provides 24/7 app support, installation assistance, and ELD compliance with FMCSA.



Salesforce Marketing Cloud vs Verizon Connect

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