Ease of use, accountability, incredible customer service, and reliability.

I worked with the executive to build a custom system and I love it. It’s working out extremely well.

Choosing Shape Software as our CRM company is the worst business decision we have ever made. Absolute nightmare dealing with anyone at Shape Software.

All of us in the company love this CRM. Very helpful and user-friendly.

They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.

I really don't have a lot of bad experience with Shape Software.

I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to  file sharing easily accessible.

The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.

Shape was easily accessible, easy to use and allowed me to keep track of current and past business seamlessly.

The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.

Shape Software is intuitive, organized, customizable, and great for any sized company.

Shape software is easy to use, intuitive, and just the perfect software.

It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.

I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.

I have had an amazing experience with the software and team behind this all.

I haven't really found anything I don't like about this program.

Whether it's a quick question or a complex issue, their responsiveness and commitment to excellence have made a significant difference in our operations.

Overall, I am excited to continue using Shape. I believe it will streamline communications and records.

This a must in our business,  I couldn’t conduct business without the CRM, they have amazing support and training material.

Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.

Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.

Terrible customer service glitchy and eSignature is garbage.

Fast response, easy to use website, very easy to request a demo.

Shape is an amazing clear cut, efficient, streamlined software that allows you to customize the portal to.

I haven't used very many softwares before Shape Software, but it is definitely more intuitive than the other ones, which was my biggest grievance when I discovered it.

This is the best CRM a mortgage company can use. And competitively priced too.

I like the way they organize their graphs. They make it super easy to understand trends.

I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.

Absolutely the Worst Customer Support that exists in the industry.

Probably the best way to rapidly create bespoke community experiences for your audience. It's a great resource to add to your toolkit.

It enables me to reach a good audience through Life Labs. It wasn't around 10 years ago and that I still need to Use LinkedIn and other media to reach a wide audience.

Also, we are very happy for the great customer support we get. The Zapnito team is involved to our success, which stimulates the development of our platform.

It's really easy to update our hub with content and there have been some great features like video panels that have even allowed us to share quality video content.

Looks great, easy to use, great support from account manager.

The limitations of being a closed source platform means some elements are difficult to change without having the team at Zapnito involved. This can be a hindrance if projects are time sensitive.

Zapnito as a platform is great, their own community is so helpful in terms of support. Special shout-out to our CSM Maria, who does an outstanding job of supporting us.

Ease of use; regular interaction with the Zapnito team; excellent product functionality with rooms, private areas, video calls and more.

Zapnito has a great team and together with us, deliver a best in class community platform solution.

Great, intuitive and customisable community platform.

Missing the 'slack-like' functionality of conversations, but I understand this is in the pipeline and will be introduced soon.

Integrating it with our own website and single sign on platform has been difficult. There have been a number of occasions where login hasn’t worked properly but I think this is a wider issue.

I'm a big fan of the clean interface and ease of use for the end-user. Technical support/customer service has been very quick and helpful when needed.

Zapnito has been great to work with. The owner has been involved all the way.

Sometimes difficult to invite people to rooms/as experts.

Really excellent, trusted and close working with Zapnito team to customise my Network.

General user experience, modern UI, great integrated features and it does everything I need it to do in one package.

The ability to access expert input, alongside a smart UI and engaging interactive journey is compelling.

I like that the software is easy to use, once you learn the basic features. It also has a streamlined look that compliments the brand well.

We did the big switch from Mighty Networks to Zapnito over a year ago and have never regretted it. The site is totally designed for community and knowledge management.

Overall, our experiance with Zapnito has been fantastic. The team are quick to respond and help us out with anything we ask for, and the platform is amazing.

I've had a really positive experience with Zapinito. Our customers like the site and we've been able to provide better support because of it.

Great value for money, when I had an issue they had amazing customer support.

Errors when uploading bulk users. Interactive elements (polls etc.) requires directing people to other software providers.

Having to do it one by one is time consuming and also makes auditing the members in certain groups very difficult.

Zapnito is a great resource for us to share content and engage an audience close to our brand.

A tailored website with all the functionality we need, but without the long development and testing time and at a very good price.

Really lovely people who are always extremely happy to help out.

The team are a really helpful and provide lots of support to resolve issues. The videos and guides are great.

The ability to produce focused content to an audience that makes regular use of our product.

Unique approach combined with great customer support.

It is easy to use and creates a very engaging experience for our team.

Thought leadership marketing, community build and engagement, lead generation, marketing services revenue creation.

The platform is very intuitive and also versatile, it was great to host the simplysummit on the platform last year. It's also great having so much good information on the zapnito support pages.

Zapnito has all of the core functionality I'd expect from a community platform, so overall has a really solid base. My favourite thing is actually the look and feel of our homepage as it's evolved.

I love the way its easy to build an engaging community. An easy to use platform that gets our message right where it needs to be.

The Zapnito team is super helpful and responsive to all of our needs, both in technical updates to our platform and helping us brainstorm ways to engage our community.

Sorry but I find it very difficult to say anything I don't like about this software. If I was going to improve one thing it would the analytics tool UX.

It's easy to use and to onboard our teams and it has had a huge impact on our business. The Zapnito team are awesome, they're so helpful and provide great expertise.

US Dollar

Shape's cloud-based solution offers tools designed to manage online marketing and promotions, capture leads from online sources, organize sales pipelines, connect with customers and automate everyday tasks. Shape is suitable for businesses in industries such as legal, real estate, mortgage, insurance, education, hvac and construction.


Shape's collaboration tools facilitate project information sharing within and across departments and user roles. It includes a centralized repository to store prospects, accounts, contacts, documents, photos, billing and transactions and e-signature agreements in one place.


Shape’s customizable dashboard enables users to keep track of department-specific performance indicators and explore business-relevant trends. Additional features include call scripting, drip campaign automation, task scheduling, reporting and integration with Outlook and Gmail.


Shape is available on a per user per month subscription with no annual contracts and offers customer support via an online knowledge base, phone and email.



LongDescription

For Property Managers

Document Templates

Cataloging/Categorization

Escrow Management

Customer Surveys

Forecasting

Faculty/Staff Management

Status Tracking

Admissions Management

Internal Chat Integration

Payment Processing

Financial Aid Management

Application Management

Product Catalog

HUD Settlement Statements

Time Tracking

Fee Management

Lead Capture

Customizable Reports

Document Storage

Student Portal

Proposal Generation

Access Controls/Permissions

Activity Tracking

For Investors & Traders

Cafeteria Management

Progress Tracking

Digital Signature

Customer Service Analytics

Housing Management

Property Tax Management

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Cash Flow Analysis

Electronic Signature

Client Database

Calendar/Reminder System

Relationship Tracking

Invoice Management

Portfolio Management

Attendance Tracking

Strategic Planning

Third Party Loan Origination

Student Information/Records

Knowledge Management

Pipeline Management

Communication Management

Customer Database

Flyer Printing

Class Scheduling

Team Assignments

School District

Calendar Management

Closing Documents

Customizable Fields

Collaboration Tools

Lender Search

Commercial Property Management

Commercial Mortgages

Full Text Search

Call Center Management

Template Management

Loan Processing

Scheduling

Data Import/Export

Parent/Student Portal

Accounting

Customer Support

Special Education

Assessment Management

Email Templates

Self Service Portal

Contact Management

Facility Management

Audit Trail

Loan Servicing

XML/RSS

Scoring

Loan Origination

Lead Management

Email Marketing

Mobile Access

Online Payments

Property Database

Sales Reports

Library Management

Survey/Poll Management

Compliance Management

Electronic Applications

Performance Metrics

Curriculum Management

Routing

Territory Management

Amortization Schedule

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Shape

In Person

Live Online

Webinars

Documentation

Pound Sterling

Zapnito is the community platform built for personalized knowledge sharing. 

Maximize customer lifetime value by connecting customers to trusted knowledge and people — at the right time. With Zapnito, you can build a custom branded community platform and host discussions, content, courses, events and more – under one domain.

To ensure your community’s long-term success – engagement dashboards help drive ROI, and our team of UK-based experts provide essential strategic guidance.

Since 2015, Zapnito has helped industry leading B2B brands to transform millions of customers into community participants – making us the perfect technology partner to power community-led growth.

In addition to providing a leading online community platform, Zapnito also offers expert strategic support and the Zapnito Community brings together 500+ community leaders to learn, share and connect

Shape vs Zapnito

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