Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.

My overall experience with the software is really good. The price is very competitive and works really well.

Pretty easy and cool way to build conversational forms and surveys.

Every step in creating a survey form is super simple and almost no learning curves needed before working with this software.

A tool that makes it easy and effective for you.

It is nice to experience a survey that feels so much more like a conversation than just answering questions. The interface is clear and easy to navigate and the analytics are top-notch.

But with the survey integrated into their chat application, we see more people responding. Meaning we are able to gather more valuable data than before.

The feature I like the most in Survey Sparrow is their ability to save a response that was partially filled.

I love that the software is flexible and not too expensive. Support are great and helped resolve my clients issues fast.

I would not recommend it - missing features and bad customer service.

They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

Home page is awesome with best color used. Home page is build on word-press.

I used other surveys like surveymonkey and swagbucks surveys but this one was better. It wasn't too complicated and more like a chat.

Also, the whole having to resign in every time you go to the site is a little annoying.

It has been great experience with the product, setup and also sharing it through links and embed.

This is a great survey tool. Comprable in price to survey monkey but does a lot more.

Lot of dependence on developers, which is a huge time suck. Doesn't allow you to handle bulk loads such as deleting or copying an audience list.

I totally love SurveySparrow it gathers clients' straightforward assessments additionally as paying you for your suppositions.

The free trial of the Enterprise was an excellent idea to make sure you can see all the options, it was very simple to use and a lot of templates to get you started.

Accessibility, ease of use and accuracy. I like the abiloty to personify the questions.

Alternative to many of the more popular survey sights, nice look for customers.

There are a limited number of players who offers a huge set of features that help you build amazing surveys and forms in a conversational interface, SurveySparrow is one of them.

Great costumer satisfaction indicator, excellent for new client inquiries.

Lack of email marketing features. There is no way to send reminders easily or even segment audiences.

My clients and their clients love this software. The best resolution to typeform issues.

We are already actively looking at our internal processes to so see how we can further improve our integration with SurveySparrow.

I learned this by waiting an extended time over the weekend, then finding out on Monday that there was no Customer Service on the weekend.

Special shout out to their support team; they are good listeners, knowledgeable and solutions focused.

As long as Java Script is needed for the software to work it is hard to access the website on a mobile phone.

I appreciated the personal and responsive customer service I received from the Survey Sparrow team and we were able to make adjustments and customizations as needed.

Limited to survey only when it have the potential be so much more... such as a quiz or test tool that can generate a report.

Surveys are an excellent tool to measure the performance and knowledge of your company's employees, surveysparrow has a friendly and easy to use design.

It's up there with other top names in surveying. Definitely user friendly and easy to learn.

Overall: fast, flexible with good optionality on questions. Great, responsive customer service.

Poor chat (only) customer support. Takes hours to get a small thing done.

I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.

This is a very good software for meetings and it is secure  and fast comparing to Zoom and Teams. Their customer support are really great too.

It provide all the features of a program that is used for conducting meetings and webinar and the best thing about using cisco is their security. The video & audio quality is good.

The best in its cataogory, screenshare, call quality, the call recording is perfect, whiteboard notes are a big plus.

If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.

The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.

It wasn't and they updated for the same or worst. The product is not user-friendly.

A good tool for professional meetings and screenshares, but not the most cost effective.

It is best secure and convenient platform that provide great user interface and easy options to handle meetings.

Sometimes the connection is terrible and it’s hard to hear people and see them. I sometimes have to revert to calling into the meeting on my phone.

The ability to schedule meetings with remote team members is fantastic. Also, the screenshare option is very helpful at times.

Its free if you use it as a guest or if you want to hold a meeting with small number of attenders, video quality is good, and implemintation of the software is easy.

As a new user, I found it to be safe and quite adept. The quality, even on not the best internet speed, is very good.

This software is perfect for when my sales people hold webinars with prospective clients. The flexibility and functionality is great for what we need it for.

Overall, this program is great to have the tech help without someone needing to come out to our location.

I like its screen sharing feature most, easy to use and good quality sharing, easy to give control to others while screen share.

Being a Cisco product, WebEx also has superb Enterprise integrations which are super handy.

It is not working properly on mobile phones. Sometimes, I have problems with my computer (not with software) and I try to use Webex on my mobile phone.

I dislike the fact that there is no way to create headings or topics for conversations. It is easy to loose conversations because of that.

I had a very positive experience with WebEx. As I mentioned above, the greatest benefit to me and my past employer was revenue and the prospects of more of it.

It was a great experience start to finish. Great customer service and ease of implementing into organization.

I often use this software for community engagement presentations to members of my community as a legal advocate. I highly recommend it so an effective tool for virtual presentations.

This tool, designed for businesses, was not ideal to use from the perspective of a student. It has an odd interface and was constantly running in the background on my phone which was very annoying.

I really liked how you can set up and organize meeting quickly and easily. The quality of the software is very good.

The only problem is the consistent reminder. It becomes irritating after a while.

This software is great and is worth the investment. Especially during the pandemic when we can't have meetings with large numbers of people.

It is super easy to use on my PC or mobile device. There are also tons of interactive tools so that your guests can participate and the layout is easy on the eyes and attractive.

The connection quality is always superb, and it is possible to set up seamless integration with devices in physical meeting rooms.

It has interesting functionalities and its very user friendly to use. I like that simplicity and the privacy it has.

In general this software is very good and it has a good integration with other systems.

US Dollar

SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them in custom lists based on job titles, location and age groups.


SurveySparrow comes with a reporting module, which helps businesses analyze feedback received on every question and generate reports in real-time, providing visibility to enhance the customer experience. Supervisors can utilize built-in templates based on various variables and multiple logic-blocks to create personalized surveys, allowing businesses to improve communication with customers. Additionally, it comes with engaging conversational forms and tools such as matrix questions, rank orders and drop-down functionality for respondents to quickly answer multiple questions.


SurveySparrow facilitates integration with Gmail, Mailchimp, HubSpot, Slack, Zenkit, Shopify and other applications via Zapier. Pricing is available for monthly subscription and support is extended via phone and email.



LongDescription

Surveys & Feedback

Site Intercept Survey

Text Analysis

Text Fields

360 Degree Feedback

Skip Logic

URL Customization

Customer Segmentation

Progress Tracking

Knowledge Management

NPS of Customers

NPS Survey Structure

Rater Selection

Template Management

Data Import/Export

Randomization

Pulse Surveys

Customer Experience Management

Email Marketing

Statistical Analysis

Multi-Channel Data Collection

Survey/Poll Management

Performance Metrics

Question Piping

Benchmarking

Question Library

Survey Sample Management

Question Branching

Video Support

Visual Analytics

Response Validation

Activity Dashboard

Response Quotas

Reporting & Statistics

Data Visualization

Reminders

Chat/Messaging

Customizable Templates

NPS of Employees

Dashboard

Support Audio/Images/Video

Panel Management

Reporting/Analytics

Anonymous Feedback

Paper-Based

Feedback Management

Data Analysis Tools

Negative Feedback Management

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Real-Time Analytics

Engagement Tracking

Personalization

Performance Management

Customizable Reports

Mass Texting

Access Controls/Permissions

SMS Messaging

Templates

SSL Security

Electronic Signature

Sentiment Analysis

Single Sign On

Skills Assessment

Conditional Logic

Customer Database

Individual Development Plans

Customizable Fields

Offline Access

Process/Workflow Automation

Mobile Access

Real Time Data

Multi-Channel Communication

Complaint Monitoring

Performance Review Management

Self Assessment

Social Media Integration

Real-Time Notifications

Email Reminders

Workflow Management

Email Management

Website Integration

Event Triggered Actions

Alerts/Notifications

Autofill

Employee Database

Customizable Questions

Segmentation

Automated Scheduling

Multi-Language

Ratings/Reviews

Customer Journey Mapping

Real Time Reporting

Customizable Branding

Employee Profiles

Widgets

Please contact SurveySparrow directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

SurveySparrow

In Person

Live Online

Webinars

Documentation

Videos

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations
•Use any computer, tablet, phone, browser or Cisco devices to connect
•Collaborate with people outside your organization as easily as those inside
•Minimize app switching with bi-direction integrations with other popular business apps

Make collaboration more interactive and engaging
•Reduce disruptions with background noise removal and voice enhancement
•Enable audiences to share their reactions with animated emojis and gesture recognition
•Improve audience engagement with next-gen dynamic polling and Q&A by Slido
•Customized the stage layout to focus on the content and people that matters most

Make collaboration more inclusive
•Remove language barriers with real-time language translation into 100+ languages
•Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
•Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
•Make meetings more productive with automatic transcriptions, notes and highlights
•Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access
•Monitor and manage your work-life balance and professional relationships with personal insights 


File Management

Commenting/Notes

Support Ticket Management

Whiteboard

Split/Multi-Screen

Call Transfer

Audience Analytics

Online Voice Transmission

Softphone

User Management

Status Tracking

Meeting Management

Real Time Screen Sharing

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room.

Meet Plan: $13.50/mo - Premium meeting features
HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more.

Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more.

Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

SurveySparrow vs Webex Suite

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